GMC Envoy Complaints (2004)

718 consumer complaints on file.

#10231170June 16, 2008
ENGINE AND ENGINE COOLING
HELLO, HOPE YOU CAN HELP MYSELF AND OTHER PERSONS FROM NOT HAPPENING. I CAME HOME FROM WORK SATURDAY, AND PARKED IN THE GARAGE AS USUAL. AFTER BEING HOME AND WATCHING SOME TV I KNOW FOR SURE WAS 2 IN A HALF HOURS. MY WIFE ASKED OF ME TO GO TO THE GARAGE TO GET SOME ICE CREAM, WE HAVE A FREEZE IN THERE. I WALKED IN THE DOOR AND COULDN'T BELIEVE HOW HOT! IT WAS IN THERE IT WASN'T A HOT DAY AT ALL TO MAKE THE GARAGE SIZZLE. WE HAVE A THERMOMETER GAUGE IN THERE AND BELIEVE ME IT READ 100 . I WAS SHOCKED! I WENT INTO THE HOUSE TO GET MY WIFE, TO LET HER FEEL THE HEAT, AND TRY TO FIND THE SOURCE OF THE PROBLEM. WE BOTH THOUGHT IT WAS THE FREEZER, BECAUSE THAT'S THE ONLY THING PLUG IN. WE FELT THE FREEZER FROM THE OUTSIDE , IN SOME PLACES IT WAS HOT. I COULDN'T TAKE THE HEAT ANY MORE AND OPENED THE GARAGE DOOR. THERE WAS NO SMELL OF ANYTHING THAT COULD BE WRONG. THEN I TOUCH MY ENVOY, AND HOOD OF THE CAR WAS HOT, THEN WE STARTED TO FEEL AROUND THE HEAT FROM THE CAR WAS CLOSE ENOUGH TO MAKE THE FREEZER HOT. I OPENED THE HOOD AND THE PART TO KEEP THE HOOD UP WAS TO HOT TO HANDLE. I MANGE NOTHING WAS BURNING NO SMELL JUST HEAT INSIDE AND OUT. I PULLED IT OUT OF THE GARAGE BECAUSE OF FEAR MY GARAGE GOING UP IN FLAMES, WITH GASOLINE AND OTHER FLAMMABLES. I OPEN THE DOOR, AND WOW THE HEAT I HURRIED AND PULLED IT OUT. I LOOKED AT THE GAUGES AND THEY ALL READ NORMAL? I ASKED A FEW FRIENDS AND THEY COULDN'T FIGURE IT OUT. WE LEFT THE ENVOY IN THE DRIVE ALL WEEKEND, AND LEFT THE GARAGE DOOR OPEN TO VENT OUT. TO MY KNOWLEDGE THIS HAS NEVER HAPPEN BEFORE. WE DO HAVE THE BUMPER TO BUMPER PLAN. COULD YOU PLEASE CHECK INTO PROBLEM IT COULD SAFE A LOT OF LIVES. THANK GOD MY WIFE WANTED THAT ORANGE SHERBERT. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10231236June 16, 2008
EQUIPMENT
DVD PLAYER OVER HEATS AND STOPS WORKING OTHER OWNER OF ENVOY HAVE HAD THE SAME PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227871May 15, 2008
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2004 GMC ENVOY. WHILE DRIVING 5 MPH, THE CONSUMER PASSED OUT AT THE WHEEL. THE CONTACT CRASHED HEAD ON INTO A UTILITY POLE IN THE MIDDLE OF THE VEHICLE. NEITHER OF THE FRONT AIR BAGS DEPLOYED. THE DRIVER WAS INJURED AND THE UTILITY POLE WAS DAMAGED. A POLICE REPORT WAS FILED. THE VIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 54,250 AND FAILURE MILEAGE WAS 50,000. UPDATED 06/04/08.*LJ UPDATED 06/04/08
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10227886May 15, 2008
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
1) FOBS STOPPED WORKING AND HAD TO BE REPROGRAMMED 2) TAILGATE SWITCHES STOPPED WORKING BOTH AT THE SAME TIME 3) SPEEDOMETER STOPPED READING ACCURATELY WHEN THE VEHICLE WAS DRIVEN IN THE REARING OR HAD THE UNDERBODY SPRAYED WHILE WASHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227045May 8, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2004 ENVOY - INSTRUMENT CLUSTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225856April 28, 2008
ELECTRICAL SYSTEM
THE CLUSTER IN MY CAR HAS GONE OUT AND MY SPEEDOMETER IS NO LONGER WORKING UP ON TAKING IT TO THE DEALERSHIP I WAS INFORMED THAT THIS IS A COMMON PROBLEM IN THE ENVOY. THEY STATED THE AT LEAST RECEIVED 4 TO 5 VEHICLES A DAY WITH THE SAME PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225738April 25, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MY SPEEDOMETER GETS STUCK AND DOES NOT FUNCTION AT TIMES. ALTHOUGH NO HARM HAS BEEN CAUSED, IT IS A CONCERN THAT I'VE SEEN MANY OTHERS FILE COMPLAINTS ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225565April 24, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION, STEERING:HYDRAULIC POWER ASSIST SYSTEM
WE COMPLAINED ABOUT THE TRANSMISSION SLIPPING AT 33,000 MILES AND TAKE IT BACK TO THE DEALER THEY SAY THE CHECKED THE PROBLEM AND REPLACED AN ELECTRICAL COMPONENT, AT 50K WHILE MY WIFE WAS DRIVING ON THE HIGHWAY AT 65MPH LOST THE POWER TRAIN. AFTER MUCH DISCUSSION AND THREE WEEKS THE DEALER FINALLY AGREED TO FIX FOR 500 VICE 3300 WHICH THEY WANTED. A WEEK LATER THE TRANSMISSION IS SLIPPING AGAIN AND NOW WE LOST POWER STEERING AND THE GAS NEEDLE STOPPED WORKING. I HAVE LEFT MESSAGES FOR THE SERVICE MANAGER AT WIESNER GMC IN CONROE TX AND THEY HAVE NOT RETURNED ANY CALLS. I AM NOW TAKING THE VEHICLE TO A DIFFERENT MECHANIC TO TRIED TO GET IT REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225590April 24, 2008
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE FUEL GAUGE ON MY 2004 GMC ENVOY IS NOT WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225596April 24, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER ON MY 2004 GMC ENVOY DOES NOT WORK PROPERLY. IT WILL SOMETIMES SHOW THAT THE VEHICLE IS GOING A CERTAIN MPH WHILE THE VEHICLE IS IN PARK. EXAMPLE: VEHICLE IS IN PARK. SPEEDOMETER SHOWS 34 MPH. WHEN DRIVING, THE SPEEDOMETER BASES IT'S SPEED OFF OF 34 MPH BEING AT 0 AND ACTUAL SPEED IS 34MPH HIGHER THAN WHAT I AM ACTUALLY GOING. ALSO, VEHICLE SPEEDOMETER WILL SOMETIMES GET STUCK PAST 120MPH BECAUSE OF THE NEEDLE BEING AT A CERTAIN SPEED WHEN THE VEHICLE IS NOT EVEN MOVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225363April 22, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE MPH AND RPM GAUGES NOT WORKING. NEEDLE WOULD NOT GO DOWN TO ZERO. WOULD GET STUCK IN ONE MPH AND CONTINUE TO INCREASE FROM THERE. WAS ABLE TO GET IT DOWN TO ZERO IN 5MPH INCREMENTS BY STARTING AND SHUTTING DOWN THE ENGINE, BUT THEN AFTER DRIVING IT WOULD STICK AT 40 AND UP. THOUGHT IT WAS STRANGE THAT MY OTHER 2004 CHEVY TRUCK RECEIVED A RECALL LETTER FOR THE EXACT PROBLEM MY GMC WAS HAVING. HAD TO PAY OUT OF POCKET TO REPLACE DASH BOARD CLUSTER(OVER $500.00). I NEEDED TO KNOW THE SPEED I WAS DRIVING. VERY DANGEROUS SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224899April 18, 2008
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
MY 2004 ENVOY XUV REAR TAILGATE HAS 2 BROKEN RELEASES IN IT. AS YOU MAY ALREADY KNOW, THE ONLY WAY TO ACCESS THE REAR ENCLOSED PART OF THIS VEHICLE IS THROUGH THE REAR DOOR, IF THERE IS NO REAR ACCESS, THEN YOU CANNOT GET WHAT IS IN THE REAR OF THE VEHICLE OUT. IN MY CASE, A DOG WAS TRAPPED IN THE BACK WITH NO WAY OF GETTING OUT THE MIDGATE WINDOW IN THE MIDDLE OF THE VEHICLE IS TOO SMALL TO GET THE DOG OUT. THIS IS A SERIOUS ISSUE AND COULD CAUSE MANY PROBLEMS AS EVEN IF THERE WAS A ACCESS TO THE REAR THROUGH THE CENTER MIDGATE, SOME OBJECTS COULD GET PLACED IN THE REAR AREA THAT ARE TOO LARGE TO REMOVE VIA THE MIDGATE AND SIDE DOORS AND IF THE REAR TAILGATE CANNOT BE OPENED, THE OBJECTS WILL NEVER BE REMOVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224523April 14, 2008
EXTERIOR LIGHTING:HEADLIGHTS
WHILE ACCELERATING HEADLIGHTS WILL PERIODICALLY DIM AND BRIGHTEN WITHOUT WARNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224237April 11, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I BOUGHT MY NEW VEHICLE LAST WEEK AND DISCOVERED AFTER TAKING POSSESSION OF IT THAT THE SPEEDOMETER RAMPS UP BUT DOES NOT GO DOWN. AS IT IS PARKED IT READS BETWEEN 38 AND 120+. DEALERS SAY SINCE THERE IS NO RECALL THEY CANNOT HELP ME AND HAVE QUOTED BETWEEN A 500 DOLLAR AND 1,000 DOLLAR FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224048April 10, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER CLUSTER FAILURE. I KNOW OF 3 CLUSTER FAILURES IN THE LAST 4 MONTHS. THAT'S JUST MY NEIGHBOR AND MY SISTER AND MYSELF. THIS IS A 500.00 REPAIR AND I'M SURE THAT THIS CAN'T BE ISOLATED OCCURRENCES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223465April 5, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER SUDDENLY QUIT WORKING, SHOWING HIGHWAY SPEEDS OF 95-120+MPH, ONLY WENT DOWN TO 20MPH AT LOWEST WHEN CAR IS STOPPED. USUALLY READS 60 AT STOP. MESH CHECKED IT & SAYS INSTRUMENT CLUSTER. ALL OTHER GAUGES OK. SEEMS LIKE ENOUGH COMPLAINTS TO GET GM TO CORRECT THIS, WITHOUT CHARGE TO CUSTOMER. FAILURE NOW LASTED 6 MOTHS - USING GPS TO DETERMINE SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222925March 31, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2004 GMC ENVOY. WHILE DRIVING 40 MPH, THE SPEEDOMETER SPORADICALLY FAILED AND DISPLAYED INACCURATE READINGS. THE CONTACT IS IN THE PROCESS OF HAVING THE VEHICLE INSPECTED. HE CALLED THE MANUFACTURER AND IS AWAITING THEIR RESPONSE. THE POWERTRAIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 26,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222955March 31, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER AND TACHOMETER ARE NOT WORKING AND THE CHECK ENGINE LIGHT IS COMING ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222599March 28, 2008
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
TL*THE CONTACT OWNS A 2004 GMC ENVOY. WHILE MAKING A TURN AT 40 MPH, THE CONTACT HEARD A LOUD BOOM AND A GRINDING NOISE. SHE HAD THE VEHICLE TOWED TO HER MECHANIC AND THEN TO THE DEALER. THE DEALER STATED THAT THE FRONT DRIVER SIDE DIFFERENTIAL CASING WAS CRACKED. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 71,838.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221827March 20, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
TRUCK SERVICE ENGINE LIGHT HAS CONTINUOUSLY COME ON AND OFF. THE TRANSMISSION WENT AND LOST ALL GEARS AT 52,000 MILES, AFTER THE VEHICLE HAD BEEN IN AT 31,000 MILES FOR THE SAME REASON. THERE HAVE BEEN MULTIPLE ITEMS IN WHICH THE SERVICE ENGINE LIGHT HAS BEEN ON: TRANSMISSION SEVERAL TIMES BUT DEALERSHIP COULD NOT FIND ANYTHING, FUEL CAP, FUEL TANK NECK, INTERNAL GAUGE FOR THE FUEL TANK, AND ONLY TO GET THE VEHICLE BACK ON 3/19/08 AND FOR THE SERVICE ENGINE LIGHT TO COME ON AGAIN. I SWEAR THIS TRUCK IS A TOTAL LEMON! I HAVE HAD NOTHING BUT PROBLEMS WITH THIS VEHICLE, AND EVERY TIME I HAVE TAKEN IT TO THE DEALERSHIP THEY CAN NEVER FIND ANYTHING WRONG. THIS LAST TIME WAS A TOTAL FIGHT WITH THE DEALERSHIP REGARDING THE TRANSMISSION, ALONG WITH NO MORALS AND RESPECT FOR THE CONSUMER FROM GM THEMSELVES OR THE DEALERSHIP. I BELIEVE THAT I HAVE ENDED UP WITH A LEMON, AND THERE IS NOT A DARN THING I HAVE BEEN ABLE TO DO ABOUT IT BECAUSE NO ONE SEEMS TO THINK THAT THERE IS A PROBLEM. CONTACTED ON-STAR TO RUN DIAGNOSTIC CHECKS EVERY TIME THE SERVICE ENGINE LIGHT HAS COME ON AND THEY CAN NOT SEEM TO FIND ANYTHING SO I END UP TAKING IT TO THE DEALER FOR 65.00 AN HOUR FOR DIAGNOSTIC CHECK AND BEING TOLD THERE IS SOMETHING ELSE WRONG WITH THE TRUCK AND WAS ASSURED THAT THEY RAN ALL DIAGNOSTIC CHECKS AND CLEARED ALL THE CODES AFTER FIXING THE TRANSMISSION. THIS IS BEGINNING TO BECOME VERY ANNOYING, COSTLY, AND UNRELIABLE WHEN TRANSPORTING CHILDREN IN WHAT I CALL AN UNSAFE VEHICLE. I HAVE PUT MORE MONEY INTO THIS VEHICLE THAN WHAT IT IS WORTH WITH SUCH LOW MILES! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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