GMC Envoy Complaints (2003)

639 consumer complaints on file.

#10136769October 20, 2005
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
DT: THE CONTACT STATED THE GAS TANK ON 2003 GMC ENVOY HAD A LEAK IN IT WHERE THE SPOUT WENT INTO THE TANK. HE NOTICED THIS WHEN THE SERVICE ENGINE LIGHT CAME ON. HE TOOK VEHICLE TO THE DEALER, AND THE DEALER REPLACED THE GAS TANK. THE CONTACT FELT GMC SHOULD PAY THE EXPENSES. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139818October 16, 2005
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
THERE IS A FUELING PROBLEM WITH THE VEHICLE. THE PROBLEM IS INTERMITTENT BUT HAPPENS REGULARLY ENOUGH (30% TO 40% OF THE TIME) TO HAVE THE POTENTIAL TO BE A SAFETY HAZARD OR CAUSE SERIOUS PHYSICAL HAZARD TO THE OPERATOR. THE VEHICLE ON OCCASION WILL NOT ACCEPT GAS INTO THE FUEL TANK AND THEN WILL IMMEDIATELY CUT OFF THE FUEL SUPPLY AND THEN BACK UP AND SPLASH FUEL OUT ONTO THE OPERATOR WHILE ATTEMPTING TO FUEL THE VEHICLE. IT MAY TAKE NUMEROUS ATTEMPTS BEFORE THE TANK WILL ACCEPT THE FUEL, ALL THE WHILE SPLASHING FUEL OUT OF THE FILLER ON EACH ATTEMPT. ON OTHER OCCASIONS, THE TANK, AS IT APPROACHES FULL, WILL JUST SPLASH GAS OUT OF THE FUEL FILLER WITHOUT WARNING OR ANY INDICATION WITHOUT CUTTING OFF THE GAS PUMP FILL HOSE AS IT NORMALLY WOULD. THIS CONDITION CAN BE A SERIOUS PHYSICAL AND HEALTH HAZARD TO THE OPERATOR SINCE GAS GETS ON THE SKIN AND THE CLOTHS OF THE OPERATOR, CAUSING A BURNING SENSATION AND SUBJECTING THE OPERATOR TO OTHER SAFETY CONCERNS. THE FUEL SPILL CAN ALSO BE CONSIDERED AN ENVIRONMENTAL AND FIRE HAZARD. A NUMBER OF DIFFERENT GAS PUMPS AND GAS STATIONS HAVE BEEN TRIED WITH THE SAME RESULTS DURING FUELING. THIS WOULD RULE OUT A PROBLEM WITH ONE PUMP OR FILLING STATION CAUSING THE PROBLEM. THE PROBLEM HAS EVEN OCCURRED IN DIFFERENT CITIES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140981October 12, 2005
STEERING
CONSUMER WAS NOT ABLE TO STEER VEHICLE PROPERLY. *TS THE CONSUMER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A GUARDRAIL. THE CONSUMER BELIEVED THERE WAS A PROBLEM WITH THE STEERING. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10139373October 11, 2005
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
A PERSISTENT HIGH PITCHED RATTLE AT VARIOUS SPEEDS. ALMOST SOUNDS LIKE FRONT SUSPENSION PROBLEM. AFTER MONTHS OF SEARCHING BY ACCIDENT DISCOVERED IT WAS THE FRONT HOOD LATCH. GREASED IT AND PROBLEM HAS SUBSIDED. NEIGHBOR WITH 2003 CHEVROLET TRAIL BLAZER HAD THE SAME PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139050October 7, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DT: CONTACT OWNS A 2003 GMC ENVOY. WHEN THE CAR SITS IN THE HEAT OR SUN THE CONTACT CANNOT OPEN THE REAR PASSENGER DOORS FROM THE OUTSIDE. VEHICLE HAS BEEN IN THE REPAIR SHOP TWICE FOR THIS SAME PROBLEM. VEHICLE WAS TAKEN TO DEALERSHIP AND THE PROBLEM HAS NOT BEEN CORRECTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138577October 4, 2005
STEERING:HYDRAULIC POWER ASSIST SYSTEM
WE PAID 30.000 THIS GMC ENVOY BECAUSE WE WANTED A CAR THAT WOULD RUN AND THAT WE WOULD NOT HAVE TO SPEND A LOT OF MONEY ON TO BE REPAIRED. THE DEALER SAID WE SHOULD ONLY HAVE TO PAY FOR UPKEEP AND MINOR REPAIRS. THAT IS A JOKE IF YOU BUY A GMC (PART NUMBER 26089516). *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132851September 29, 2005
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
DT: 2003 GMC ENVOY XL. THE GAS TANK CRACKED WHERE THE HOSE WAS CONNECTED TO THE GAS TANK. TOOK VEHICLE TO MECHANIC AFTER THE CHECK ENGINE LIGHT CAME ON AND THEY SAID NOT TO FILL UP MORE THAN HALF WAY. THE FUMES COULD CAUSE AN EXPLOSION. DEALER HAD TO ORDER THE TANK. CALLED MANUFACTURER AND THEY SAID THERE WAS NO RECALL. THIS VEHICLE HAS NOT BEEN IN ANY ACCIDENTS TO CAUSE THIS PROBLEM.*AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132217September 23, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
DT: WHILE DRIVING AT 35-40 MPH VEHICLE SUDDENLY LOST POWER AND THE STEERING WAS NOT OPERATING . THERE WAS NO RESPONSE TO THE VEHICLE AT ALL. THIS OCCURRED IN THE MIDDLE OF TRAFFIC OF A MAJOR HIGHWAY. VEHICLE HAD TO BE TOWED TO A DEALERSHIP. A DIAGNOSTIC TEST WAS DONE AND THE RESULT SHOWED THE NEED TO DO AN UPDATE OF SOFTWARE FOR THE TRANSMISSION CONTROL MODULE ( ECM) AND THE POWER TRAIN, IN GENERAL. THEY PERFORMED THE REPAIRS. *AK THE VEHICLE WAS SERVICED THE WEEK BEFORE THIS OCCURRED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132042September 9, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
DT: AFTER THE OWNER PURCHASED THE VEHICLE THE BRAKES FELT BUMPY. THE OWNER REPLACED THE FRONT ROTORS AND PADS. THEN, THE BACK ROTORS AND PADS WERE REPLACED AS WELL. THE VEHICLE ONLY HAS 37,000 MILES ON IT. THE OWNER DESCRIBES THEM AS A GRABBING FEELING, THE VEHICLE PHYSICALLY MOVES WHEN THE BRAKES ARE APPLIED. WHEN THE BACK RIGHT ROTOR WAS INSPECTED THERE WERE GROOVES. THE PAD HAD EATEN INTO THE ROTOR ON THE REAR AND FRONT. ALL THE BRAKES RUSTED. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134830August 30, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, SEAT BELTS, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, AIR BAGS
FAULTY DRIVER SIDE SEAT BELT THAT WILL NOT RELEASE TO FASTEN. I HAVE TAKEN THE CAR IN AND THE REPAIR PERSON SAID THAT THERE WAS NOTHING WRONG, AND THAT IT JUST WAS CATCHING ON SOMETHING. ALSO, THE PASSENGER SIDE DOOR BEHIND THE DRIVERS SEAT WAS VERY HARD TO OPEN THE REPAIR PERSON AT THE SAME DEALERSHIP BROKE THE HANDLE TRYING TO OPEN THE DOOR. THE REPAIR SHOP DID FIX THE HANDLE FOR FREE, HOWEVER THE DOOR REMAINS STILL VERY HARD TO OPEN AND I WOULD NOT USE THIS PARTICULAR DOOR. AFTER A WHILE THE DOOR WOULD NOT CLOSE AND THE DOOR LATCH HAD TO BE REPLACED AT MY EXPENSE. THE BACK WINDOW WOULD NOT GO ALL THE WAY UP AND THE ACTUATOR HAD TO BE REPLACED ALSO. I AM NOT SURE WHAT MONTH THE FIRST INCIDENCE TOOK PLACE, BUT EVERYTHING SEEMED TO HAPPEN QUICKLY AFTERWARDS.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133416August 12, 2005
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
2003 ENVOY SLE HATCH DOOR LIFT SYSTEM FAILED.*MR AS A RESULT THE HATCH WAS EXTREMELY HEAVY AND HARD TO OPEN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131659August 5, 2005
EQUIPMENT:APPLIANCE:AIR CONDITIONER, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
SINCE WE HAVE THIS VEHICLE THE HEATING SYSTEM FAILS TO WORK PROPERLY. WE HAVE REPEATEDLY HAD THE DEALER AND A G.M. REPRESENTATIVE TRY TO REPAIR THIS PROBLEM. AFTER THEIR ATTEMPTS THE SYSTEM STILL DOESN'T OPERATE CORRECTLY AND NOW I AM LEFT WITH A DEFECTIVE AIR CONDITIONING SYSTEM THAT ONLY WORKS SOMETIMES. I AM HEARING FROM OTHER PEOPLE THAT KNOW WHO HAVE THIS VEHICLE AND THE CHEVROLET VERSION THE TRAILBLAZER THAT THEY HAVE VERY SIMILAR PROBLEMS. IN THE WRONG CIRCUMSTANCES NOT HAVING HEAT/DEFROSTER WORKING PROPERLY COULD BE A SAFETY HAZARD, YET THIS FAILS TO BECOME A RECALL OR ALERT TO DRIVERS. AS FAR AS THE A/C PROBLEMS MY SON ACTUALLY GOT HEAT STROKE IN THE BACK OF THE CAR ON A VERY HOT DAY DUE TO THE FACT THAT ONLY VENT WINDOWS OPEN IN THIS AREA AND UNLESS THE VEHICLE IS IN MOTION IT BECOMES VERY HOT IN THE THIRD ROW OF SEATS IN THIS VEHICLE IF THE AIR IS NOT WORKING CORRECTLY. G.M. SHOULD FIX THESE VEHICLES! I HAVE REPORTED MY PROBLEMS TO THE BETTER BUSINESS BUREAU AND I AM HOPING TO RETURN THIS VEHICLE TO G.M. EARLY. THIS CAR HAS ALSO HAD NUMEROUS ELECTRICAL PROBLEMS WITH THE RADIO. I FEEL THAT SINCE THEY TRIED TO FIX THE HEATER THEY HAVE SCREWED UP SOMETHING ELSE IN THE ELECTRIC SINCE THEY HAD TO REGROUND THE WHOLE SYSTEM AND THIS GROUND HAS ALREADY HAD TO BE REGROUND DUE TO THE FACT THAT IT DISENGAGED ITSELF FROM THE VEHICLE, DOESN'T SOUND LIKE A SAFE REPAIR TO ME. *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10130917August 1, 2005
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
I HAVE A 2003 GMC ENVOY XL. MY CHECK ENGINE LIGHT CAME ON ABOUT 2-WEEKS AGO. I TOOK IT INTO THE DEALER ONLY TO FIND OUT THAT MY FUEL TANK HAD A LEAK. THE DEALER STATED IT WAS CRACKED AT THE FILLER NECK AT THE TANK. THE TANK HAD BEEN LEAKING FUEL AND HAD TO BE REPLACED. IN RESEARCHING THIS ON NHTSA, IT APPEARS THAT THIS HAS BEEN HAPPENING TO OTHER CONSUMERS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130919August 1, 2005
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
I HAVE A 2003 GMC ENVOY. I HAVE HAD PROBLEMS WITH MY OUTSIDE MIRRORS MOVING WILDLY UPON STARTING OF THE VEHICLE. THIS IS THE SECOND INCIDENT I HAVE HAD WITH MY OUTSIDE MIRRORS. IT STARTED IN THE FALL OF 2004, WITH THE PASSENGER MIRROR MOVING WILDLY (I TOOK IT TO THE DEALER WHO STATED IT HAD LOST ITS "PROGRAM"). IT WORKED FINE FOR A FEW MONTHS, THEN STARTED AGAIN. NOW THE DRIVER MIRROR IS DOING THE SAME THING. I TOOK IT TO THE DEALER WHO STATED "MIRROR MOTORS" NEED REPLACED FOR ABOUT $314. IN RESEARCHING THIS ON NHTSA, IT APPEARS OTHER CONSUMERS ARE HAVING THE SAME PROBLEMS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130920August 1, 2005
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I HAVE A 2003 GMC ENVOY. WHILE DRIVING, MY DAUGHTER ATTEMPTED TO PUT DOWN THE WINDOW IN THE BACK SEAT BUT FOUND IT WAS "JAMMED"...IT WOULD NOT GO UP OR DOWN. I TOOK IT TO THE DEALER WHO STATED THE REGULATOR HAD TO BE REPLACED. IN RESEARCHING THE NHTSA SITE, IT APPEARS THAT OTHER CONSUMERS HAVE HAD THE SAME PROBLEMS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129116July 8, 2005
EXTERIOR LIGHTING:TURN SIGNAL
RECALL 2003 GMC ENVOY POTENTIAL TAIL LAMP FAILURE.*MR THE CONSUMER STATED THIS IS A RECALL ISSUE AND SHE HAS BEEN WAITING SINCE FEBURARY TO HAVE THE PROBLEM REPAIRED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127724July 7, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
WHILE MAKING A RIGHT TURN OUT OF PARKING LOT, THE BACK LET DOOR OPENED, EVEN THOUGH IT WAS LOCKED. I WAS UNABLE TO CLOSE THE DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127422July 5, 2005
SERVICE BRAKES, AIR:DISC:ROTOR
THE ROTORS ON OUR 2003 GMC ENVOY COMPLETELY RUSTED OUT, TO THE EXTENT THAT THEY COULD NOT EVEN BE TURNED, 13 MONTHS AFTER PURCHASE. THERE WAS APPROXIMATELY 1/3 OF THE BRAKE PADS STILL UNUSED. WE HAD TO REPLACE ALL ROTORS AND PADS, AS THE ROTORS SCORED THE PADS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127143June 30, 2005
ENGINE AND ENGINE COOLING
I OWN A 2003 ENVOY SLE. WE HAVE HAD REPEATED PROBLEMS WITH THIS VEHICLE VIBRATING AND MAKING ENGINE NOISE. I HAVE TAKEN THE VEHICLE TO TWO DIFFERENT SERVICE DEPARTMENTS (REPEATED TIMES). ONE FINALLY RECOGNIZED THAT THE NOISE EXISTED. AFTER THEY DROVE TWO OTHER ENVOYS THEY DETERMINED THAT THE NOISE WAS INHERENT TO THE VEHICLE. THE SOUND IS LIKE A BUBBLING METALLIC SOUND THAT CANNOT BE GOOD FOR THE VEHICLE. NOTHING HAS BEEN DONE TO CORRECT THE FAILURE, I HAVE BEEN TOLD TO LIVE WITH IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126296June 22, 2005
UNKNOWN OR OTHER
MY MOTHER PROCEEDED TO ENTER THE VEHICLE ON THE PASSENGER SIDE USING THE ASSISTANCE HANDLE IN 2003 GMC ENVOY. THE ASSISTANCE HANDLE BROKE OFF INJURING (SLIGHT LIGAMENT TEAR) TO MY MOTHER (76 YEARS OLD). SURGERY PROBABLE. TAKEN TO DEALER AND ASSISTANCE HANDLE REPLACED. CALLED [XXX] AT GM TO FILE COMPLAINT ON THURSDAY, JUNE 16, 2005--WAS TOLD THAT SOMEONE WOULD CONTACT ME REGARDING THIS COMPLAINT--HAVEN'T HEARD A THING. [XXX]NUMBER IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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