GMC Envoy Complaints (2004)

718 consumer complaints on file.

#10251236December 9, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION, SERVICE BRAKES, HYDRAULIC
BOUGHT "CERTIFIED USED" ENVOY IN OCTOBER OF 07. TRANSMISSION COMPLETELY STOPPED AT 57K MILES 3 MONTHS AFTER PURCHASE. CHECK ENGINE LIGHT COMES ON AND OFF EVERY COUPLE DAYS(HAVE VIDEO, BUT SANDY SANSING OF PENSACOLA FLORIDA SAYS THERE NOTHING WRONG) VEHICLE JERKS AT STOPS AND STARTS. AFTER 3 TRIPS TO DEALERSHIP W/ "NOTHING WRONG" THEY FINALLY DECIDED THAT A O2 SENSOR WAS BAD AT 71K. ENVOY HAD BEEN BACK IN THE SHOP AT A COST OF 80.00 BUCKS TWICE SINCE THEN BECAUSE OF THE "CHECK ENGINE" LIGHT AND THE BRAKES ARE FAILING, THE "ABS BRAKE" LIGHT DOESN'T COME ON SO THEY SAY IT CANT BE THE BRAKES. WHEN TRYING TO STOP THE BRAKES STOP WORKING AND A SECOND LATER THEY WILL CATCH AND BEGIN TO STOP VEHICLE, AS IF THE BRAKE SYSTEM IS OBSTRUCTED AND SKIPS A FEW TIMES. THE CHECK ENGINE LIGHT FLASHES FOR THOSE FEW SECONDS BUT DOESN'T STAY ON LONG AND THEY SAY IT ISN'T THROWING ANY CODES. PROBLEM DOESN'T HAPPEN EVERYDAY SO THE DEALERSHIP HAS SAID ITS A UNFOUNDED PROBLEM. THE THERMOSTATS ASSEMBLY WITH OTHER PARTS HAVE BEEN REPLACED. HAVE ALL RECEIPTS AND DATES THAT I'VE TAKEN THIS POS INTO THE DEALERSHIP. I WILL NEVER BUY ANOTHER GMC VEHICLE. I HAVE A 10 YEAR OLD PICKUP TRUCK ALSO AND HAS ONLY BEEN IN THE SHOP ONCE. THERE'S NO EXCUSE THAT WE ARE DRIVING THESE (EXPENSIVE) UNSAFE VEHICLES!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250795December 4, 2008
FUEL SYSTEM, GASOLINE
FILL FUEL TANK WITH FUEL. DRIVE AROUND. SMELL GAS ODOR WHEN STOPPED/PARKED. DID NOT FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250791December 4, 2008
FUEL SYSTEM, GASOLINE
THE "SERVICE ENGINE SOON" WARNING LIGHT HAS ILLUMINATED APPROXIMATELY FIVE OR SIX TIMES (ABOUT ONE-TWO MONTHS BETWEEN OCCURRENCES) SINCE JANUARY 2008. EVERY TIME I READ THE CODES, IT CAME UP AS P0442. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250793December 4, 2008
ELECTRICAL SYSTEM
SPEEDOMETER GAGE IN INSTRUMENT CLUSTER STOPS/STICKS RANDOMLY. I NEED TO START/STOP THE IGNITION TO DECREASE THE MPH READING IN 5MPH DECREMENTS. FAULTY STEPPER MOTOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250503December 2, 2008
EQUIPMENT, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
I'VE HAD PROBLEM WITH THE ELECTRICAL SYSTEM. WHEN I TRY TO PLAY THE CD PLAYER IT SAYS CHECK DISC SOMETIMES THE DISC WILL NOT EJECT FROM THE RADIO. THE CLOCK ALWAYS RESET ITSELF TO INCORRECT TIME AND NOT ALL LIGHTS STAY LIT ON DASH. REPORTED THIS INCIDENT TWICE TO DEALER THEY REPLACED SENSOR TWICE AND HERE IT IS 2008 WARRANTY HAS EXPIRED AND STILL HAVING SAME PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250536December 2, 2008
ELECTRICAL SYSTEM
SPEEDOMETER QUICK WORKING. DEALER DIAGNOSED INSTRUMENT CLUSTER FAILURE. REPAIR ESTIMATE FOR PARTS AND LABOR IN EXCESS OF $600. POTENTIAL LOSS OF ALL GAUGES WHILE DRIVING PRIOR TO REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250383December 1, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2004 ENVOY, SPEEDOMETER QUIT WORKING. SHOWED 60MPH WHEN IDLING OR STOPPED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249812November 25, 2008
VEHICLE SPEED CONTROL
I WAS DRIVING ON THE HIGHWAY WITH THE CRUISE CONTROL ON. WHEN I TAPPED THE BRAKES TO TURN OFF CRUISE CONTROL, MY SPEEDOMETER WAS STUCK AT MY CRUISE CONTROL SPEED OF 65. MY VEHICLE CAME TO A COMPLETE STOP AND MY SPEEDOMETER BACKED OFF TO 45 MPH, BUT WOULD NOT RETURN TO ZERO. AFTER STOPPING, THEN TURNING ONTO ANOTHER HIGHWAY, MY SPEEDOMETER WAS STILL STUCK AT 45 MPH. MY CRUISE CONTROL WAS PREVIOUSLY SET AT THE SPEED LIMIT FOR THE HIGHWAY AT 65 MPH AND I HIT THE BUTTON TO RESUME CRUISE CONTROL. WHEN I REACHED MY DESTINATION, I TURNED MY VEHICLE OFF, THINKING IT WOULD RESET TO ZERO WITHOUT POWER; YET, IT IS STILL STUCK AT 45 MPH AND MY CAR IS OFF AND PARKED IN MY DRIVEWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248409November 11, 2008
UNKNOWN OR OTHER
I HAVE SPEEDOMETER PROBLEMS WITH MY 2004 SUV ENVOY XUV AND I AM BELIEVE THIS TO BE MORE OF A RECALL PROBLEM THAN JUST BAD LUCK AND MY HEAR SHIFT IN THE TRUCK IS GOING OUT "THE ELECTRONIC ACUTATOR," ALL OF THIS IS JUST UNREAL WITH THESE CAR AND TRUCKS HAVING THESE TYPE MALFUNCTION AND THE MAKE DOES NOT WANT TO HONOR THE REPAIRS. I HAVE NEVER IN MY MANY OF CARS ALONG WITH FAMILY MEMBER HAD AUTO REPAIR SUCH AS THIS. I CAN'T WAIT TO GOT BACK TO A FOREIGN AND I WILL NEVER BUY ANOTHER GMC AGAIN. GMC SAID THY WOULD GET THE DEAL TO HELP WITH HALF THE REPAIR, BUT THE DEAL HERE CHANGED NAMES AND MANAGEMENT FROM MILLSAPS TO TEEAMS AUTO. THESE CARS COST WAY TOO MUCH FOR THINGS LIKE THIS TO GO WRONG. I WANT TO VOICE MY OPINION ABOUT TO AN ORGANIZATION THAT WILL AT LEAST READ ABOUT IT. THE CONSUMER HAS TO PAY WAY TO MUCH FOR SOMETHING THEY ALREADY PAID FOR. MY TRUCK IS ROLLING MILES THAT I AM NOT REALLY DRIVING AND THIS IS SAD. I MADE THE MISTAKE OF GETTING THIS TRUCK USED AND THAT WAS A TERRIBLE MISTAKE ESPECIALLY WHEN THE MAKER DOES NOT CAR ENOUGH ABOUT THE CONSUMER TO MAKE IT RIGHT. THIS IS PROBABLY SOME OF THE PROBLEMS WITH THE ECONOMY NOW AND THAT THE LITTLE MAN HAS TO PAY THE COST BECAUSE THE MONEY MAKERS WILL NOT HONOR RIGHT WITH THE CONSUMERS, YOU CAN'T CHEAT PEOPLE AND/OR BE DISHONEST AND THINK IT WILL NOT COME BACK TO YOU. I HAVE NOT HAD PERFORMANCE FAILURE, BUT I AM CONCERN ABOUT MY SAFETY WITH SUCH PROBLEMS AS GEAR SHIFT ELECTRONIC ACTUATOR FAILING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248235November 10, 2008
ELECTRICAL SYSTEM
THIS PAST MONTH THE SPEEDOMETER SET AT 40 MPH WITH CAR IN "PARK" POSITION. AFTERWARD WHEN DRIVING, MY ACTUAL SPEED HAD 40MPH ADDED TO THE READING. THIS HAS OCCURRED THREE TIMES SO FAR IN OCTOBER 2008. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248256November 10, 2008
ELECTRICAL SYSTEM
MY 2004 GMC ENVOY MPH AND RPM GAUGES ARE NOT WORKING PROPERLY, I CALLED THE DEALERSHIP AND AN EXTENDED WARRANTY WAS PUT ON ALL GMC/CHEVY TRUCKS AND SUV FOR THE DASHBOARD CLUSTER EXCEPT FOR THE ENVOY, ANY NEWER MODELS. THE PART IS AT LEAST 500 AND ADVISED CAN ONLY BE DONE BY DEALERSHIP DUE TO PROGRAMMING. IM FURIOUS, MY TRUCK IS ONLY AT ABOUT 53,000 MILES. THIS DEFECT NEEDS TO BE UNDER RECALL FOR THE ENVOY ASAP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247878November 6, 2008
ELECTRICAL SYSTEM
OUR VEHICLE HAS A SPEEDOMETER THAT INTERMITTENTLY READS MANY MPH OVER THE ACTUAL SPEED. THE INTERNET FORUM THAT REFERRED US HERE HAS MANY PEOPLE WITH THE SAME TROUBLE. THE DEALER DOES NOT HAVE OUR MAKE OF VEHICLE ON THE LETTER THAT COVERS THIS ISSUES ON MANY OTHER MAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247775November 5, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER ON MY ENVOY XUV JUMPED FROM 75MPH TO 120MOH AS I SLOWED DOWN TO EXIT THE INTERSTATE. IT CONTINUED TO INCREASE, ALTHOUGH IT WAS PAST THE POINT OF REGISTERING ANY SPEED. IT HAS LOWERED SOME, BUT IS STILL ACTING ERRATICALLY. THIS VEHICLE IS ONLY 4 YEARS OLD, AND I'M LOOKING AT A $500+ REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247633November 4, 2008
EXTERIOR LIGHTING
2004 GMC ENVOY HEADLIGHTS WOULD PERIODICALLY DIMM AND GO OFF DURING BREAKING. WITHOUT WARNING HEADLIGHTS FAILED WITH NO INDICATION. REPAIR AT GMC DEALER COST $130 FOR A "HDM RELAY". VERY DANGEROUS FAILURE AS NO FUSES FAILED, NO LAMPS FAILED, BUT A HIDDEN COMPONENT FAILED WHICH CAUSED ME TO GO OFF A HIGHWAY AT HIGH SPEED AT NIGHT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10247613November 3, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
FAULTY TACH AND SPEEDOMETER ON MY 2004 GMC ENVOY XL. I HAVE NO WAY OF KNOWING MY ACTUAL DRIVING SPEED. SITTING STILL IT WILL SHOW 100+ MPH. I TRAVELED DOWN AN OFF RAMP TODAY DOING 120 MPH. MY WIFE CAN'T HANDLE THE VEHICLE ANY MORE. MY LOCAL GMC DEALER WANTS $500 TO FIX IT. HE STATED MANY 2003, 2004, 2005 AND 2006 GM VEHICLE HAVE THE SAME PROBLEM. GM NEEDS TO STEP UP AND FIX THIS. THIS IS VERY UNSAFE. I NEARLY RECEIVED A SPEEDING TICKET AND THE COP DID NOT BELIEVE ME WHEN I TOLD HIM MY SPEEDOMETER SAID I WAS ONLY DOING 60. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246830October 27, 2008
TIRES, TIRES:SIDEWALL
THE OUTER SIDE OF THE SIDE WALL BLEW COMPLETELY OUT. NO TIRE DAMAGE. SIDE WALL BLEW OUT ALL THE WAY AROUND THE TIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246699October 25, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER ON MY 2004 GMV ENVOY BEHAVES ERRATICALLY AND DOES NOT WORK. WHEN STARTING UP AUTO SPEEDOMETER COULD BE AT ZERO OR UP TO 100 OR CONTINUES TO NOT FUNCTION AT ALL. NEEDLESS TO SAY I HAVE NO IDEAL AT EXACTLY WHAT SPEED I AM TRAVELING. I HAVE READ ON THE WEB THAT MANY OTHERS HAVE THIS SAME COMPLAINT. I WOULD THINK THIS SHOULD BE A "SAFETY ISSUE" AND SHOULD BE REASON FOR A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245815October 17, 2008
EXTERIOR LIGHTING:HEADLIGHTS, VISIBILITY, SEAT BELTS, ENGINE AND ENGINE COOLING, POWER TRAIN
I TRADED MY 2005 FORD FOCUS 26410 MILES TO WADE RAULERSON GMC ON OCTOBER 3, 2007 WROTE TWO CHECKS IN THE AMOUNT OF 500.00 EACH THAT THEY HELD FOR FOUR WEEKS FOR A DOWN PAYMENT. WE LOOKED AT A 2004 GMC ENVOY WITH 65,000 MILES THE SALESMAN QUOTED US A PRICE OF 17,000 SO WE DID THE PAPER WORK THE FIRST TIME ON THE 16TH WE WERE CALLED IN AGAIN AND TOLD WE HAD TO SIGN MORE DOCUMENTS THIS TIME THE PRICE OF THE ENVOY ROSE TO 21698.35, I ASKED ABOUT MY 05 FOCUS WAS TOLD IT SOLD THE NEXT DAY AND WE HAD TO HAVE GAP PROTECTION. PAYOFF ON MY CAR WAS 12,502.95 AND IT LOOKED AS IF THEY WERE GIVING ME 14900.00 BUT RAISED THE PRICE OF THE TRUCK BY 4000.00. BAD DEAL TO BEGIN WITH. THE PROBLEMS BEGAN. I HAD TO RETURN IT AT THE END OF THE MONTH IN OCTOBER 2007 TO HAVE THE HEADLIGHTS, SEATBELT, AND MOTOR IN THE WINDOW REPLACED, AND DIAGNOSED TO FIND WHY THE SERVICE ENGINE LIGHT WILL NOT GO OUT. TWO WEEKS LATER STRANDED AT THE DAYCARE I HAD TO BUY A NEW BATTERY. ON 05/05/2008 THE CONDITIONER WENT OUT. I PAID THE DEALERSHIP OVER 100.00 TO TELL ME IT WOULD BE AN ADDITIONAL 600.00 PLUS DOLLARS TO REPAIR THE MODE ACTUATOR DOOR MOTOR. OCTOBER 17, 2008 I SPENT 375.02 TO HAVE BOTH THE SHIFT CONTROL CABLE AND GEAR SHIFT LEVER REMOVED AND REPLACED. THANK GOD I WAS ACTUALLY ON A PARKING LOT WHEN THE CABLE BROKE AND NOT IN TRAFFIC. CONTACTING WADE RAULERSON GMC HAS BEEN USELESS I HAVE PRACTICALLY BEEN TOLD YOU BOUGHT THE "LEMON" AS-IS NOW IT'S YOUR TROUBLES! THERE SHOULD BE A LAW AGAINST THIS TYPE OF BUSINESS AND NOT JUST FOR NEW CARS. NOW NO-ONE WILL TOUCH IT BECAUSE OF THE PROBLEMS IT IS HAVING AND THE LARGE AMOUNT THAT'S NOW OWED. EVERY TIME THE VIN IS PULLED I GET PUSHED OUT OF THE DOOR FASTER THAN I CAN BLINK. BTW THE SERVICE ENGINE LIGHT IS STILL ON AND HAS BEEN SINCE I LEFT THE DEALERSHIP. I?M TIRED OF HONEST HARD-WORKING PEOPLE BEING RAKED OVER THE COALS BY UNSCRUPULOUS DEALERS WHILE THEY GET PROTECTED BY THE "AS-IS" RULE THEN LAUGH ALL THE WAY TO THE BANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245686October 16, 2008
VISIBILITY
ABOUT A YEAR AGO, MY BACK WINDOW WOULD SOMETIMES JUST GO DOWN. AFTER ABOUT A MONTH THE WINDOW MOTOR STARTED RUNNING AND RUNNING TRYING TO PUT THE WINDOW UP, ALTHOUGH IT WOULDN'T GO UP. TOOK IT TO THE DEALER AND 700 MILES OVER THE WARRANTY...WOULDN'T COVER IT, SO $400 TO REPAIR THE REGULATOR. NOW, THE MID WINDOW IS DOWN AND WON'T WORK. THE QUOTE FOR THIS IS $500. AFTER READING OTHER COMPLAINTS ON THIS SAME ISSUE - GM SHOULD SUPPLY THE REGULATOR AT NO COST. SOME PEOPLES WINDOWS HAVE ACTUALLY EXPLODED....NOW THAT SOUNDS DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245732October 16, 2008
EXTERIOR LIGHTING
THE TRUCK'S DIM LIGHTS ALL OF THE SUDDEN STOP WORKING. THE BRIGHT LIGHTS COME ON, BUT THE DIM LIGHTS WILL NOT COME ON AT ALL. THE BULBS WERE CHECKED, AND THE DIMMER SWITCH. I'VE TAKEN IT TO 2 MECHANICS, AND NO ONE CAN FIND OUT WHAT'S WRONG WITH THE LIGHTS. I CAN'T GET MY TAGS RENEWED BECAUSE THE DIM LIGHTS DON'T WORK AT ALL. I'VE CALLED GMC TO SEE OF ANY RECALLS, AND THEY STATED ONLY REAR TAIL LIGHTS. I DEFINITELY THINK ITS A MANUFACTURERS DEFAULT, AND WOULD LIKE THE ISSUE RESOLVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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