GMC Envoy Complaints (2004)

718 consumer complaints on file.

#10265134April 13, 2009
ELECTRICAL SYSTEM
04/12/2009 THE SPEEDOMETER JUMPED TO 110 MPH WHILE ONLY DRIVING ABOUT 25 MPH. TURN THE CAR OFF AND IT STAYED AT 110. TURN ON AGAIN AND WHILE DRIVE ABOUT FORTY MPH IT SHOWS 150 ISH. CALL THE DEALER AND REPLACEMENT IS OVER $400 TO REPLACE THE PART (ASSUMING THAT THIS IS THE FIX). EXTENSIVE RESEARCH AND THE AMOUNT OF COMPLAINTS ON THIS SITE, THIS IS A RATHER LARGE PROBLEM THAT HAS EFFECTED A LARGE QUANTITY OF GM OWNERS. THIS SEEMS TO BE A DEFECTIVE PART THAT HAPPENS GENERALLY RIGHT AFTER THE WARRANTY RUNS OUT. GO FIGURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265031April 12, 2009
ELECTRICAL SYSTEM
SPEEDOMETER DEFECT - KNOWN ISSUE BUT NO RECALL; CAN'T TELL HOW FAST OR SLOW I'M GOING, AFTER READING FORUMS, NOT SURE IF OTHER DASHBOARD PROBLEMS - HARD TO DRIVE SAFELY WHEN TRYING NOT TO WATCH THE DASH TO SEE IF SOMETHING OTHER THAN SPEEDOMETER INDICATES A PROBLEM. DISTRACTION TO THE POINT OF BEING DANGEROUS - ESPECIALLY AROUND THIS AREA. WHAT ABOUT SCHOOL ZONES? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264485April 8, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I HAVE A 2004 GMC ENVOY THAT THE INSTRUMENT CLUSTER WENT BAD ON AND THE DEALER WANT $900.00 TO REPAIR. ON THE INTERNET THAT THERE ARE ALOT OF GMC SUV'S WITH THE SAME PROBLEM. I, AS WELL, HAVE BEEN FIGHTING WITH GM FOR REPLACEMENT OF THE INSTRUMENT PANEL ON MY 2004 ENVOY. THE CAR HAD 48K MILES ON IT WHEN THE PROBLEM STARTED, BUT IT HAD 56K WHEN IT WAS TAKEN TO THE DEALERSHIP. IT WAS REQUIRED THAT I HAVE THE PROBLEM OFFICIALLY DIAGNOSED, WHICH COST ME $85. I WAS ASSURED THAT I WOULD GET THAT AMOUNT CREDITED TOWARD THE FIX. SCHEDULED TO GET YET ANOTHER UPDATE CALL FROM GM TOMORROW. SHORTLY AFTER I PAID OUT THE $85 AND SENT THEM MY INFORMATION, I RECEIVED BOTH AN EMAIL AND A PHONE CALL SAYING "SORRY, WE CAN'T OFFER ANY ASSISTANCE". I CALLED THEM RIGHT BACK TO ESCALATE IT FURTHER. I'M PUSHING IT AS FAR AS I CAN. THE REPRESENTATIVE TOLD ME THAT THERE HAVEN'T BEEN ENOUGH COMPLAINTS WITH THE ENVOYS YET, ALTHOUGH SHE ADMITTED THAT THERE HAVE BEEN A LOT, AND BECAUSE OF THIS OBVIOUS PROBLEM, THE CASES WOULD BE HANDLED ON AN INDIVIDUAL BASIS AT THIS POINT. WHAT MORE PROOF DO WE NEED? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264199April 5, 2009
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHEN TRAVELING DOWN THE ROAD AND PUTTING ON THE BRAKES THE HEADLIGHTS AND DASH LIGHTS FLICKER. THE FLICKERING IS SO MUCH THAT IS LOOKS LIKE WE ARE FLASHING OTHER CARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263941April 2, 2009
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2004 GMC ENVOY. WHILE DRIVING APPROXIMATELY 45 MPH ON NORMAL ROAD CONDITIONS, THE CONTACT REAR-ENDED THE PRECEDING VEHICLE. THERE WERE NO DAMAGES TO THE VEHICLES OR THE OCCUPANTS. HE PULLED OVER TO THE SIDE OF THE ROAD AND NOTICED SMOKE SUDDENLY APPEARING FROM THE FRONT END OF THE VEHICLE. IMMEDIATELY, THE PASSENGER COMPARTMENT BECAME ENGULFED IN FLAMES. THE CONTACT SAFELY EXITED THE VEHICLE. THE POLICE AND FIRE DEPARTMENTS WERE CALLED TO THE SCENE AND A REPORT WAS FILED. THE VEHICLE WAS COMPLETELY DESTROYED AND TOWED TO A COLLISION CENTER. THE INSURANCE COMPANY WAS NOTIFIED; HOWEVER, THE CAUSE OF THE FAILURE HAS NOT YET BEEN DETERMINED. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 75,000.
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#10262378March 18, 2009
ELECTRICAL SYSTEM
THE SPEEDOMETER WILL NOT REGISTER THE CORRECT SPEED INTERMITTENTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262034March 16, 2009
ELECTRICAL SYSTEM
MY 2004 GMC ENVOY HAS DEVELOPED AN ERRATIC SPEEDOMETER. THE SPEEDOMETER REFLECTS INACCURATE SPEEDS CAUSING AN UNSAFE DRIVING CONDITION. I CONTACTED MY LOCAL GMC DEALER WHO RESEARCHED TO FIND NO RECALL CONCERNING THIS PROBLEM I THEN SUBMITTED MY COMPLAINT TO THE BBB HOTLINE AND WAS REBUFFED THEIR ALSO. I HAVE CONSEQUENTLY DONE ADDITIONAL RESEARCH AND HAVE FOUND THAT GM HAS ISSUED A SPECIAL COVERAGE ADJUSTMENT BULLETIN FOR 2003-2004 CADILLAC ESCALADE, CHEVROLET AVALANCHE, SILVERADO, SUBURBAN AND TAHOE, GMC SIERRA AND YUKONS. THE SPEEDOMETER UNIT IN THESE MODELS ARE VERY SIMILAR IN BOTH APPEARANCE AND ARE MANUFACTURED BY THE SAME SUPPLIER GM USES. THE ADJUST BULLETIN IS #07187 DATED SEPTEMBER 28,2007 AND COVERS THE CONDITION FOR A PERIOD OF 7 YEARS OR 70,000 MILES REGARDLESS OF OWNERSHIP. AFTER VISITING MANY GMC AND CHEVROLET CHAT ROOMS IT IS READILY APPARENT THAT THIS PROBLEM IS VERY COMMON AND WILL EVENTUALLY RESULT IN A FATAL ACCIDENT. I AM REQUESTING THAT THE NHTSA FORMALLY INVESTIGATE THIS PROBLEM BEFORE THIS HAPPENS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261856March 15, 2009
ELECTRICAL SYSTEM
I PURCHASED MY 2004 ENVOY XUV NEW. I LOVE IT, BUT THE SPEEDOMETER HAS BEEN GETTING PROGRESSIVELY WORSE. I GUESS I'VE BEEN ONE OF THE LUCKY ONES. THE BRAKES ARE FINE AND EVERYTHING ELSE SEEM TO BE OK SO FAR. I CURRENTLY HAVE 89,000 MILES ON IT AND THE FREQUENCY OF THE SPEEDO ACTING UP ARE GETTING MORE COMMON. I REMEMBER THE FIRST TIME WAS LATE IN '07. THE SPEEDO JUST KEPT CLIMBING HIGHER AND HIGHER TILL IT WAS PINNED. AND STAYED THERE FOR A DAY OR TWO. IT WOULD READ 120 MPH PARKED IN THE GARAGE. I BROUGHT IT IN AND THE DEALER JUST ROLLED THEIR EYES AND SAID THEY COULD ORDER ANOTHER DASH BOARD FOR AROUND $500.00, BUT I OPTED NOT TO FIX IT AT THAT TIME. THE DEALER TOLD ME IT WAS A COMMON THING WITH THE ENVOY, BUT GM HAS NO RECALLS ON IT. IT HAD SEEMED FINE FOR A WHILE. THEN IT HAPPENED AGAIN A FEW TIMES IN '08. NOW IT'S ONLY MARCH OF '09 AND IT HAS HAPPENED AT LEAST ONCE EVERY TWO WEEKS. IT IS CLEARLY OUT OF WARRANTY BUT BEING A SAFETY ITEM SUCH AS A INSTRUMENT CLUSTER ONE WOULD THINK IT WOULD BE A RECALL ITEM. THIS APPEARS TO BE A NATION WIDE ISSUE AND GM AND THE DOT / NHTSA DO NOT RECOGNIZE IT? I LIKE THE VEHICLE, I AM HAPPY WITH IT OTHERWISE. JUST DISAPPOINTED AND FRUSTRATED WITH THE NHTSA AND GM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261369March 9, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER QUIT WORKING ON MY 2006 GMC ENVOY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260495March 2, 2009
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
INVESTIGATED CHECK ENGINE LIGHT. SECONDARY AIR INJECTION PUMP FAILURE FOR EMISSIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260318February 28, 2009
ELECTRICAL SYSTEM
PROBLEM STARTED OUT AS ERRATIC READING WITH SPEEDOMETER. AFTER APPROX. 5 DAYS SPEEDO FINALLY WOULDN'T REGISTER AT ALL TOOK VEHICLE TO AUTHORIZED DEALER TO BE REPAIRED - $555.00 CHARGE TO REPLACE INSTRUMENT PANEL AND REPROGRAM. CALLED GM FOR FINANCIAL HELP AS I NOTICED THERE WERE ALOT OF FAILURES WITH GMC SUV'S AND PICK-UP TRUCKS. GM WOULD NOT ACKNOWLEDGE THERE WAS A PROBLEM WHICH I FEEL IS TOTALLY DISINGENUOUS. SPEEDOMETER IS NECESSARY TO BE WORKING AS A SAFETY ISSUE. BECAUSE I WAS OUT OF STATE AT THE TIME OF PART BREAKDOWN I FELT I HAD NO CHOICE BUT TO HAVE PROBLEM FIXED BEFORE MY RETURN TRIP HOME (1250 MILES). JUDGING HOW MANY OTHER ENVOYS HAVE HAD SAME PROBLEM, I FEEL GM IS DODGING THEIR RESPONSIBILITY I NOTICED THAT THERE HAS BEEN CLASS-ACTIONS AGAINST THEM FOR THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259888February 25, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE TACHOMETER WOULD QUIT WORKING BUT IT HAPPENED ONLY A COUPLE OF TIMES IN JAN 2008 & AGAIN IN JUNE 2008 AND WHEN WE TURNED THE CAR OFF AND STARTED IT THE NEXT TIME IT SEEMED TO BE FINE AS IF IT NEEDED RESET. IN JAN OF 2009 THE SPEEDOMETER BEGAN TO FAIL AT FIRST OCCASIONALLY THEN ALL THE TIME AT THE SAME TIME THE TACHOMETER SPORADICALLY FAILED. SO WE TOOK IT TO THE DEALERSHIP AND HAD THEM REPLACE THE INSTRUMENT CLUSTER IN THE DASH (THEY KEPT THE OLD PART) AND GM REFUSED TO HELP WITH THE PROBLEM SITTING THE MILEAGE ON THE VEHICLE AT THE TIME OF THE REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259493February 20, 2009
ELECTRICAL SYSTEM
THE SPEEDOMETER GRADUALLY DECREASED FROM INTERSTATE SPEED (70MPH) TO 0 MPH WHILE DRIVING. SPEEDOMETER FAILS TO OPERATE. I PERSONALLY KNOW 2 PEOPLE WHO HAVE HAD THIS HAPPEN ON A 2004 ENVOY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259301February 19, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER QUIT WORKING CORRECTLY, WHEN I FIRST NOTICED IT MY SPEEDOMETER SAID I WAS GOING 120MPH AND I WAS IN TOWN IN A 35MPH ZONE. I HAD MY GPS DEVICE ON AND IT SHOWED THAT I WAS ACTUALLY GOING 35MPH. AFTER STOPPING AT A STOP LIGHT THE SPEEDOMETER STATED THAT I WAS STILL TRAVELING AT A SPEED OF 75 MPH, AND THAT WAS INCORRECT BECAUSE I WAS SITTING STILL AT THE LIGHT. ALSO, AFTER TURNING OFF THE VEHICLE IT STILL REGISTERED A RATE OF SPEED OF 75 MPH. THERE ARE SOME DAYS THAT THE SPEEDOMETER WORKS FOR A WHILE AND THEN IT GOES CRAZY. ANOTHER EXAMPLE, IT SOMETIMES SHOWS THAT I AM GOING AT A RATE OF SPEED OF 0 MPH AND I KNOW THAT I AM AT LEAST GOING 55 MPH. THIS IS COMPLETELY UNSAFE. UPON CONTACTING THE GM SERVICE CENTER THEY STATED THEY THOUGHT IT MIGHT BE THE INSTRUMENT CLUSTER NEEDING REPLACED, BUT IF THAT WOULD BE THE CASE THE OTHER GAUGES WOULD NOT WORK PROPERLY. SO FAR THE ONLY THING THAT IS MESSED UP IS THE SPEEDOMETER. I HAVE NOT BEEN ABLE TO CORRECT THE FAILURE AS THE SERVICE CENTER TOLD ME OVER THE PHONE THAT IT WOULD COST ME AROUND $300.00 OR MORE AND THEY WANT TO REPLACE THE ENTIRE INSTRUMENT PANEL, WHICH IN MY OPINION DOES NOT NEED REPLACED....ONLY THE SPEEDOMETER NEEDS REPLACED/REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259126February 17, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER HAS A MALFUNCTION THAT WILL MAKE THE SPEEDOMETER READ VERY ERRATIC, AT A STEADY SPEED THE SPEEDOMETER HAS BEEN ALL THE WAY OVER TO THE 120 MPH AND ON OTHER DAYS IT WILL STAY A ZERO. THIS PROBLEM OCCURS FREQUENTLY, NOT EVERYDAY BUT I WOULD SAY ATLEAST ONCE EVERY 2 WEEKS. I BELIEVE THERE COULD BE GRAVE CONSEQUENCES., YOU HAVE ABSOLUTELY NO IDEA HOW FAST OR SLOW YOU ARE ACTUALLY GOING, ESPECIALLY IF THERE ARE NO CARS TRAVELING THE SAME DIRECTION AS YOU. I WILL ATTEMPT TO REPAIR THIS ITEM MYSELF SINCE THE DEALER SAYS IT CAN COST $300-$700 TO FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258789February 16, 2009
ELECTRICAL SYSTEM
THE SPEEDOMETER STOPPED WORKING PROPERLY. IT WOULD REGISTER AT ALL KINDS OF SPEED. THEN IT WILL STICK BELOW 120MPH. THIS IS AN EVERYDAY OCCURRENCE. IT IS NOW TO THE POINT THAT THE ODOMETER IS NOT WORKING PROPERLY. I HAVE HAD AN ESTIMATE DRAWN UP TO REPAIR/REPLACE AND IT WAS OVER 600 DOLLARS. I FEEL THAT WITH ALL OF THE OTHER COMPLAINTS LISTED ABOUT THE SAME ISSUE, GM SHOULD ISSUE A RECALL AND COVER THE COST FOR REPAIR, SINCE THIS IS A SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258856February 16, 2009
ELECTRICAL SYSTEM
WHILE DRIVING ON A 5-6 HOUR TRIP, THE SPEEDOMETER BEGAN MALFUNCTIONING ABOUT 1/2 WAY THROUGH THE TRIP. WE HAD TO USE THE SPEEDOMETER ON THE TOMTOM TO DETERMINE OUR CORRECT SPEED SINCE THE SPEEDOMETER WAS READING 5-10 OVER THE SPEED LIMIT. AFTER THE VEHICLE SAT FOR THE NIGHT, IT STARTED WORKING AGAIN...BUT ONLY TO STOP AGAIN 1/2 WAY THROUGH OUR TRIP BACK HOME. I HAVE NOTICED THAT THIS HAS HAPPENED TO THE SPEEDOMETER ON MORE THAN ONE OCCASION AND REFUSE TO PAY THE OUTRAGEOUS AMOUNT TO REPAIR IT. I THINK THIS IS A MANUFACTURER DEFECT AND SHOULD BE TAKEN CARE OF BY THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258762February 16, 2009
ELECTRICAL SYSTEM
THE TACH ON MY '04 ENVOY WITH 67K MILES STARTED ACTING ERRATIC AND HAS COMPLETELY FAILED JUST AS ALL THE OTHER SERVICE BULLETINS . THIS HAS CORRECTED ITSELF BUIS TILL ERRATIC. GM NEEDS TO ADDRESS THE FAULTY ELECTRONIC GAUGES ON THESE '04 ENVOYS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259028February 12, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
LTR FROM SENATOR CARDIN ON BEHALF OF CONSTITUENT RE PROBLEMS WITH HIS 2004 GMC ENVOY. *NJ THE SPEEDOMETER AND TACHOMETER STOPPED WORKING. THE CONSUMER STATED IT WAS IMPOSSIBLE TO DETERMINE THE SPEED HE WAS TRAVELING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258470February 12, 2009
SERVICE BRAKES, HYDRAULIC
BOUGHT THE CAR 2006 WAS TWO YEARS AT THAT TIME LESS THAN A WEEK INTO REPLACED BRAKES FOR ABS FAILURE. STILL HAPPENING, TOOK IT BACK SAID EVERYTHING WAS NORMAL. WELL ABOUT TWO WEEKS AGO MY WIFE WAS GOING UP-HILL TO A STOP LIGHT HIT THE BRAKES ON SLICK PAVEMENT AND THE BRAKES LOCKED UP AND ABS DID NOT KICK IN. CAUSING MY WIFE TO TOTAL TWO VEHICLES THAT I AM NOW BEING SUED FOR ONE OF THEM. *TR
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0

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