GMC Envoy Complaints (2004)

718 consumer complaints on file.

#10279571August 6, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
FAULTY SPEEDOMETER IN 2004 GMC ENVOY, BAD STEEPER MOTORS IN ALL 6 GAUGES. SPEEDOMETER INACCURATE, WILL GO PAST 120MPH, WILL AFFECT TACH EVENTUALLY, ALL GAUGES WILL GO BAD. THE PROBLEM IS FAULTY STEEPER MOTORS GM WAS SUPPLIED THESE BY DELPHI ELECTRONICS. GM WON A CLASS ACTION SUIT, WHY NO RELIEF TO ENVOY OWNERS? THIS AFFECTS ALL 2003-2004 ENVOYS, THEY WERE INCLUDED IN THE ORIGINAL SERVICE BULLETIN THEN REMOVED? WHY NO RECALL ON THESE ITEMS GM IS AWARE OF THIS BUT AS OF TODAY NO ACTION HAS BEEN TAKEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279284August 4, 2009
ELECTRICAL SYSTEM
ON A 2004 GMC ENVOY, THE WHOLE ODOMETER/SPEEDOMETER WENT OUT. NOTHING WORKED AND I HAD TO GET MY WHOLE INSTRUMENT CLUSTER REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278982July 31, 2009
EXTERIOR LIGHTING:HEADLIGHTS
MY HEADLIGHTS GOES OUT WHILE IM DRIVING AND I WAS JUST TRYING TO FIND OUT ABOUT GMC RECALLS THEY HAD A RECALL ON THE HEAD LIGHTS SHINING IN THE WRONG DIRECTIONS BUT MINE CUTS OFF SEVERAL TIMES I HAVE TO PULL TO THE SIDE OF THE ROAD/HIGHWAY TO WAIT FOR THEM TO COME ON AGAIN I HAVE RUN OFF THE ROAD ONCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276141July 8, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2004 GMC ENVOY. THE CONTACT STATED THAT THE SPEEDOMETER AND FUEL GAUGE BECAME INOPERABLE. THE DEALER ESTIMATED THAT THE REPAIR WOULD COST $500 AT THE CONTACT'S EXPENSE. ON A SEPARATE OCCASION, THE VEHICLE WOULD ONLY SHIFT INTO FIRST AND SECOND GEAR AND WOULD NOT ACCELERATE OVER 35 MPH. IN ADDITION, THE RPMS WOULD REV HIGHER THAN NORMAL AND THE VEHICLE WOULD HESITATE WHEN ATTEMPTING TO PICK UP SPEED. THE CONTACT HEARD A LOUD HUMMING NOISE UNDER THE HOOD WHEN ATTEMPTING TO ACCELERATE. THE DEALER STATED THAT A NEW TRANSMISSION WAS NEEDED. THE REPAIR WOULD COST OVER $2,000. AN INDEPENDENT MECHANIC STATED THAT HE COULD REBUILD THE TRANSMISSION. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 44,386 UPDATED 07/28/09 *BF THE TRANSMISSION FAILED AT 58,000 MILES. UPDATED 07/31/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275898July 6, 2009
ELECTRICAL SYSTEM
SPEEDOMETER IS ACTING ERRATICALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275464July 1, 2009
AIR BAGS, SEAT BELTS
TL*THE CONTACT OWNS A 2004 GMC ENVOY. WHILE DRIVING 35 MPH, THE CONTACT REAR ENDED ANOTHER VEHICLE. HIS VEHICLE WAS DESTROYED. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELTS DID NOT RETRACT FOR BOTH OCCUPANTS SEATED IN THE FRONT. THE CONTACT AND THE PASSENGER STRUCK THE STEERING WHEEL WITH THEIR CHESTS AND SHOULDERS. BOTH WERE SEVERELY INJURED. THE CONTACT, PASSENGER, AND OTHER DRIVER WERE TRANSPORTED TO THE HOSPITAL. THE VEHICLE WAS TOWED TO A REPAIR SHOP AND IS AWAITING AN INVESTIGATION. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 60,000.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10275045June 26, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2004 GMC ENVOY. THE CONTACT STATED THAT THE SPEEDOMETER SUDDENLY STOPPED WORKING. SHE CALLED THE DEALER AND WAS INFORMED THAT THE INSTRUMENT CLUSTER NEEDED TO BE REPAIRED. THE DEALER ALSO STATED THAT THEY WOULD NOT BE RESPONSIBLE FOR THE REPAIRS. THROUGH ONLINE RESEARCH, THE CONTACT DISCOVERED THAT NUMEROUS PEOPLE WERE EXPERIENCING THE SAME FAILURE. THE VEHICLE HAS NOT YET BEEN REPAIRED; HOWEVER, THE CONTACT BELIEVES THAT THE FAILURE WAS DUE TO A MANUFACTURER DEFECT AND A RECALL SHOULD BE ISSUED. SHE IS UNABLE TO DETERMINE HOW FAST SHE IS DRIVING. THE FAILURE MILEAGE WAS 75,000 AND CURRENT MILEAGE WAS 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274628June 22, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MY 2004 GMC ENVOY SPEEDOMETER STOPPED WORKING PROPERLY. THERE WAS NO FORE-WARNING. IF I'M ON THE HIGHWAY GOING 60 MPH, IT READS I'M GOIN 25 MPH. THE NEEDLE FALLS BELOW "0" WHEN IDLING. I'VE CALLED A GMC DEALER AND THEY SAID THERE IS NO RECALL FOR THIS ALTHOUGH I'VE READ MANY EXACT COMPLAINTS ONLINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10273102June 8, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I OWN A 2004 GMC ENVOY AND THE SPEEDOMETER HAS STOPPED WORKING CORRECTLY. IT IS VERY ERRATIC AND GOES ANYWHERE BETWEEN 10-100 MILES OVER THE SPEED I AM TRAVELING. I'VE BEEN STOPPED TWICE FOR SPEEDING AND RECEIVED A FINE FOR $170.00. GMS STATES IT IS NOT A SAFETY ISSUE, I DISAGREE! WHEN I WAS STOPPED I TRIED EXPLAINING TO THE POLICE OFFICER WHAT WAS WRONG, HOWEVER HE DIDN'T WANT TO HER IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10272662June 2, 2009
ELECTRICAL SYSTEM
2004 GMC ENVOY INSTRUMENT PANEL CLUSTER SUDDENLY STARTED NOT WORKING. IT HASN'T WORKED PROPERLY SINCE IT HAPPENED AND READS INCORRECT SPEED, OIL PRESSURE, AND FUEL LEVELS. NOTHING HAS BEEN DONE TO CORRECT THE FAILURE BY THE DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10272370May 29, 2009
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2004 GMC ENVOY. WHILE DRIVING 60 MPH WITH THE CRUISE CONTROL ACTIVATED, THE CONTACT PASSED OUT DUE TO A SEVERE MEDICAL ISSUE . HE LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. UPON IMPACT, BOTH FRONTAL AIR BAGS FAILED TO DEPLOY. THE CONTACT AND PASSENGER WERE SEVERELY INJURED. THE DRIVER SUSTAINED A BROKEN CLAVICLE AND HIS TEETH WERE KNOCKED OUT OF HIS MOUTH. THE PASSENGER SUSTAINED A LACERATION TO THE HEAD AND ABDOMINAL INJURIES. THE VEHICLE WAS INSPECTED BY AN INSURANCE ADJUSTER, WHO WAS UNABLE TO DETERMINE WHY THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DESTROYED. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT AN INVESTIGATION WAS IMPLEMENTED AND A REPRESENTATIVE WILL CALL HIM BACK IN FIVE BUSINESS DAYS. THE FAILURE MILEAGE WAS 42,600. UPDATED 6/5/09 *CN UPDATED 06/09/09.*JB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10268963May 17, 2009
EXTERIOR LIGHTING
2004 GMC ENVOY 4X4. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268977May 17, 2009
ELECTRICAL SYSTEM
THE SPEEDOMETER ON MY 2004 ENVOY HAS BEEN INACCURATE AT LEAST 5 TIMES IN THE LAST 9 MONTHS. I NOTICED THAT THIS PROBLEM ARISES WHEN THERE IS A SPIKE OR DIP IN TEMPERATURE OUTDOORS. FOR OVER 24 HOURS THE SPEEDOMETER WAS STUCK AT 120 MPH. THE SPEEDOMETER CORRECTS ITSELF OVER THE COURSE OF 4 OR 5 DAYS DEPENDING ON HOW MANY STARTS AND STOPS I MAKE AROUND TOWN. I SEE THAT GM ISN'T GOING TO CLAIM ANY RESPONSIBILITY ON THIS MATTER SO I JUST PAY VERY CLOSE ATTENTION TO MY SPEEDOMETER WHEN DRIVING AND STAY IN THE SLOW LANE. CAN'T AFFORD TO PAY THE BIG BUCKS FOR THEIR MISTAKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268835May 15, 2009
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2004 GMC ENVOY. WHEN ATTEMPTING TO ACCELERATE, THE VEHICLE HESITATES ABNORMALLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER, BUT THEY COULD NOT DUPLICATE THE FAILURE AND PROVIDE A REMEDY. THE FAILURE AND CURRENT MILEAGES WERE 75,000. UPDATED 06/03/09 *BF UPDATED 06/04/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268247May 8, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MY RPM GAUGE IS NOT WORKING. MY SPEEDOMETER WORKS WHEN USING IN STOP AND GO MODE OR CITY DRIVING. BUT WHEN I AM ON A TRIP MY SPEEDOMETER WILL QUIT WORKING ACCURATELY. IT WILL REFLECT A MUCH LOWER SPEED THAN I AM GOING. MY CRUISE CONTROL IS OFTEN ENGAGED WHEN THE SPEEDOMETER STOPS WORKING. BUT THE RPM GAUGE NO LONGER WORKS AT ANY TIME. I TALKED TO SOMEONE AT THE CHEVROLET DEALERSHIP AND THEY SAID THAT THE SYMPTOMS THAT I DESCRIBE ARE VERY SIMILAR TO THE 2003/04 CHEVYS THAT DO HAVE A RECALL. I HAVE NOT TAKEN ANY STEPS YET TO FIX. I WAS TOLD THAT IT WOULD BE $95 FOR A DIAGNOSTIC SERVICE AND THAT MOST LIKELY IT WOULD COST $550 TO FIX (BASED ON WHAT THEY KNOW ABOUT THE CHEVYS THAT ARE ON RECALL). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267268April 29, 2009
ELECTRICAL SYSTEM, TIRES, VISIBILITY
I HAVE 2004 ENVOY HAVE HAD PROBLEMS WITH ALTERNATOR. STARTED ABOUT 6 MONTHS AFTER I BOUGHT THE ENVOY HAD I REPLACED 3 TIMES THEN STARTED HAVING PROBLEMS WITH BACK SEAT WINDOW ON PASSENGER SIDE NOT ROLLING UP. THEN MY GIRLFRIEND HAD A FLAT ON SIDE OF ROAD AND COULD NOT GET SPARE DOWN I HAD TO GO OUT AND CUT THE CABLE THAT HOLDS IT UP. THAT IS A UNSAFE THING TO DO ON SIDE OF HWY SHOULD NOT TAKE 45 MIN TO GET SPARE DOWN. HEADLIGHTS DIM AND BRIGHTEN GETS DIM ENOUGH THAT MAKES HARD TO SEE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266300April 21, 2009
ELECTRICAL SYSTEM
ERRATIC SPEEDOMETER OPERATION. SHOWS VARIOUS SPEEDS WHEN STOPPED. INACCURATE WHEN UNDERWAY. WILL SHOW UP TO 110 MPH DRIVING IN THE CITY. DEALER SAYS INSTRUMENT PANEL NEEDS TO BE REPAIRED AT COST OF OVER $400. SAME PROBLEMS ON FULL SIZE GM TRUCKS. FULL SIZE TRUCKS ARE BEING COVERED UNDER SERVICE BULLETIN #07187A, B, & NOW C. SPEEDOMETER REPAIR SHOP SAYS STEPPER MOTORS ARE BAD. SAME PART NUMBER AND REPAIR AS ON FULL SIZE TRUCKS. GM HAS EXCLUDED ENVOY AND TRAILBLAZER FROM THIS REPAIR COVERAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266307April 21, 2009
AIR BAGS:FRONTAL
I WAS TRAVELING NORTHBOUND ON RT 251 FROM PERU TO MENDOTA IL WHEN IT BEGAN RAINING AND HAILING VERY HARD. 251 IS FULL OF POT HOLES. I WAS TRAVELING ABOUT 40 M.P.H. I HIT A POT HOLE AND MY CAR STARTED TO HYDROPLAN. I WENT INTO THE SOUTHBOUND LANE AND THEN INTO DITCH HEAD ON....I HIT THE DITCHES WALL ALMOST HEAD ON AND MY AIRBAGS DID NOT COME OUT. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10265563April 16, 2009
AIR BAGS
REAR AIR BAGS LEAK DOWN AND THEN AT RANDOM PUMP BACK UP. TOOK IT MOORE BUICK FOR REPAIR AND, ONCE AGAIN, THEY REPLACED AN EXPENSIVE PART AND THIS A.M. THE AIR BAGS HAD LEAKED DOWN AGAIN. THIS IS THE LAST VEHICLE I WILL BUY FROM MOORE BUICK AND/OR GMC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265226April 14, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER DOES NOT WORK AT TIMES. SOMETIMES IT WILL JUST STAY AT "0", OTHERS IT WILL BE AT VARIOUS SPEEDS EVEN WHILE IN PARK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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