GMC Envoy Complaints (2003)

639 consumer complaints on file.

#10207456October 30, 2007
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
VEHICLE COOLING FAN CLUTCH MAKING TICKING SOUNDS DUE TO THE "PULSING OF THE SOLENOID AS DESCRIBED IN THE TECHNICAL SERVICE BULLETIN RELEASED BY GENERAL MOTORS (#05-06-06-004), WHICH SPECIFIES NOT TO REPLACE FAN CLUTCH, BUT REPROGRAM THE PCM. THIS SHOULD BE A RECALL COVERED BY GM, SINCE NO PARTS ARE BROKEN AND THE ONLY PROBLEM IS WITH THE MANUFACTURER'S SOFTWARE. CONSUMER CAN ONLY GET THIS FIXED BY GM DEALER. THIS EXPENSE SHOULD BE COVERED UNDER A RECALL BY GM SINCE IT INVOLVES ONLY THE DEFECTIVE COMPUTER PROGRAM. THE ARE NOT PARTS TO REPLACE, JUST A REPROGRAMMING OF THE COMPUTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206732October 24, 2007
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT THE VEHICLE WOULD START AFTER A FEW SECONDS. SHE ALSO NOTICED A GASEOUS ODOR AND A FUEL LEAK UNDERNEATH THE VEHICLE. THE MECHANIC STATED THAT A RUSTED FUEL MODULE CAUSED THE FAILURE AND HE REPLACED THE FUEL MODULE. THERE HAD BEEN NO OTHER OCCURRENCES. THE CURRENT AND FAILURE MILEAGES WERE 65,417.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206161October 18, 2007
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
(2) FUEL TANK LEAKS AT FILLER TUBE (3) FUEL TANK WAS REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205738October 15, 2007
VISIBILITY:REAR WINDOW WIPER/WASHER:MOTOR
TL*CONTACT OWNS A 2003 GMC ENVOY. THERE WAS A RECALL ON THE WINDSHIELD WIPER MODULE. THERE WAS A POTENTIAL FOR WATER TO LEAK IN. WHEN THE VEHICLE HAD APPROXIMATELY 20,000 MILES, THE RECALL REPAIR WAS PERFORMED. AT 60,000 WHEN USING THE WINDSHIELD WIPER WASHER, IT CONTINUED TO ENGAGE UNTIL THE PUMP BURNED OUT. THE WINDSHIELD WIPER MODULE WAS DISCONNECTED. HE CALLED GM STATED AND TOLD THEM THAT WHEN THE RECALL WAS PERFORMED THE MECHANIC SEALED MOISTURE IN AND IT CORRODED. THE DEALER CONFIRMED THAT IT CORRODED AND NEEDED TO REPLACE THE WIPER MODULE. THE DEALER REFUSED TO REPAIR IT AGAIN AT NO COST TO THE OWNER. THE DEALER INFORMATION IS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 75,000. UPDATED 11/1/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205416October 11, 2007
EXTERIOR LIGHTING:TURN SIGNAL
GMC DOES NOT INCLUDE MY VIN INTO RECALL CAMPAIGN 05V198000. MY CAR EXHIBITS EXACTLY THE SAME PROBLEM AS IN THIS CAMPAIGN - WHILE MAKING RIGHT TURN SIGNAL HAZARD WARNING LIGHTS ARE FLASHING AS WELL. THIS MAY CREATE UNSAFE DRIVING CONDITIONS BY CONFUSING OTHER DRIVERS. GMC DEALERSHIP HAS REPORTED FAILED PART AS "FLASHER MODULE", WHICH IS EXACTLY THE PART ADDRESSED IN NHTSA CAMPAIGN. IT SEEMS THAT FAULTY PART WAS INSTALLED IN MUCH LARGER NUMBER OF VEHICLES THEN GMC IS RECALLING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205425October 11, 2007
ENGINE AND ENGINE COOLING, EQUIPMENT:APPLIANCE:AIR CONDITIONER
2 COMPLAINTS NOTICED ENGINEE RUNNING HOT, ADDED FLUID TO RADIATOR, NEAR EMPTY. A COUPLE OF MONTHS LATER, SAME THING. 3 MONTHS LATER, DURING OIL CHANGE, MECHANIC INDICATED WHILE DOING CHECKS THAT THE RADIATOR FLUID WAS LOW. TOLD HIM THIS WAS THE THIRD TIME, HE ADDED FLUID, PRESSURE CHECKED RADIATOR - NO HOLES OR LEAKS. SEEMS TO BE EVAPORATING. AIR CONDITIONER BLOWING HOT AIR (EXCLUDING THE FACT THE PANEL WITH AC CONTROLS QUICK WORKING A LOOOONNG TIME AGO). TOOK IN TO DEALER FOR REPAIR. AFTER $600 AND ALL DAY VISIT WITH DEALER, THE PIECE BROKEN WAS THE SIZE OF A 2"-4" BLOCK OF PLASTIC. THIS LITTLE PIECE JUST QUICK WORKING, IT WAS REFERRED AS A CONTROL SWITCH OF SOME SORT UNDER THE DASH BOARD. SOUNDED KINDA HOKEY TO ME - I CAN IMAGINE A COMPRESSOR GOING OUT AND YOU DO NOT HAVE COLD AIR - THE NAME OF IT ESCAPES ME - BUT THE MECHANIC DID INDICATE THERE WAS SOME SORT OF TECHNICAL REPORT OUT THERE ON IT AS WELL. JUST FOUND OUT FROM HUSBAND THE NAME OF THE PIECE - THE ACTUATOR DOOR QUIT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204864October 4, 2007
FUEL SYSTEM, GASOLINE:DELIVERY
TL*THE CONTACT OWNS A 2003 GMC ENVOY. GASOLINE FUMES ENTERED THE PASSENGER COMPARTMENT OF THE VEHICLE. THE DEALER STATED THAT THE FUEL SENDING UNIT WAS CORRODED THE MODULE WAS REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 44,300. UPDATED 01-15-08. *KB UPDATED 12/12/07*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204723October 2, 2007
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I OWN A 2003 GMC ENVOY AND 3 OF THE 4 POWER WINDOW MOTORS HAVE HAD TO BE REPLACED. THIS IS A VERY EXPENSIVE REPLACEMENT AT THE DEALERSHIP. ONE WAS REPLACED WHILE UNDER WARRANTY BUT THE OTHER 2 HAPPENED AFTER THE WARRANTY EXPIRED. EACH WINDOW COST WAS $580.00 FOR THE MOTOR AND LABOR. I THINK THAT THIS PART IS DEFECTIVE AND SHOULD BE INVESTIGATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202182September 7, 2007
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR, POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL, ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL*THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR WOULD NOT LATCH. THE LATCHES FOR BOTH DRIVER SIDE DOORS WERE PREVIOUSLY REPLACED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 05V494000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH) FOR THE ENVOY XL. THE FAILURE MILEAGE WAS 75,000 AND CURRENT MILEAGE WAS 102,000. UPDATED 01/11/08. *LJ THE FRONT DOOR LATCH ARE NOT STARTING TO FAIL. THE WINDSHIELD WIPER MOTOR FAILED. THE PINION SEAL WAS LEAKING AND THE TAILLIGHT CIRCUIT BOARD SHORTED OUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202039September 6, 2007
SEAT BELTS, AIR BAGS
TL*THE CONTACT OWNS A 2003 GMC ENVOY. WHILE DRIVING 19 MPH, ANOTHER VEHICLE CRASHED INTO THE PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. SHE STATED THAT THE DRIVER SIDE SEAT BELT DID NOT RESTRAIN HER DURING THE CRASH. THE DRIVER SUSTAINED A CONCUSSION, WHIPLASH, AND MULTIPLE CONTUSIONS. THE MANUFACTURER INSPECTED THE VEHICLE, BUT WERE UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE VEHICLE WAS DESTROYED. THE VIN AND ENGINE SIZE WERE UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 29,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10200949August 27, 2007
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
2003 GMC ENVOY HAS CONTINUOUS MALFUNCTIONS IN THE OUTSIDE REAR VIEW MIRRORS. WHEN USING THE CURB ASSIST OPTION THE MIRRORS DO NOT RETURN TO THE ORIGINAL POSITION. WHEN OPTION IS TURNED OFF THE MIRRORS TURN UPWARD (TOWARD SKY) AFTER VEHICLE IS PUT INTO THE DRIVE POSITION. DEALER SAYS IT IS MY PROBLEM AND GMC SAID DO WHAT YOU HAVE TO DO WHEN I THREATENED TO CONTACT YOUR ORGANIZATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200146August 20, 2007
AIR BAGS
TL*THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN A CRASH, ROLLED OVER FIVE TIMES, AND LANDED ON THE FRONT END. THE VEHICLE THEN CONTINUED TO ROLL OVER A FEW MORE TIMES. THE VEHICLE HAS A TOTAL OF FIVE AIR BAGS AND NONE OF THEM DEPLOYED. THE VEHICLE WAS DESTROYED. THE ROOF, REAR, SIDES, AND FRONT OF THE VEHICLE WERE CRUSHED COMPLETELY. HE NOTIFIED THE MANUFACTURER AND HAS YET TO HEAR A RESPONSE. HE STATED THAT THE LIGAMENTS IN HIS SHOULDER AND NECK ARE TORN AND HE SUSTAINED MUSCLE DAMAGE IN HIS BACK. THE CONTACT IS TAKING A NUMBER OF MEDICATIONS DUE TO THE CRASH. THE POLICE AND MEDIVAC UNIT ARRIVED AT THE SCENE AND A POLICE REPORT WAS FILED. THE SPEED WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 65,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10199024August 9, 2007
STRUCTURE:BODY:HATCHBACK/LIFTGATE
TL*THE CONTACT OWNS A 2003 GMC ENVOY XL. THE CONTACT STATED THAT THE LIFTGATE WINDOW DETACHED FROM THE VEHICLE. THE GLUE FAILED THAT HELD THE WINDOW TO THE LIFTGATE. THE DEALER SATED THAT THE VEHICLE WAS INCLUDED IN RECALL CAMPAIGN NUMBER 05V494000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH). THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 66,824 AND FAILURE MILEAGE WAS 66,780.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198552August 5, 2007
AIR BAGS:FRONTAL
I HAD BEEN IN A FRONT END COLLISION BY A DRUNK DRIVER TURNING DIRECTLY IN FRONT OF ME WHILE TRAVELING AT A SPEED OF ABOUT 50 MPH, 5 MPH UNDER THE SPEED LIMIT IN A 2003 GMC ENVOY SLT. I HAVE JUST SPENT 1700.00 ON THE VEHICLE AS THERE HAD BEEN A SERVICE SOON LIGHT ON ABOUT A MONTH AGO. MY CONCERN IS THAT THE AIRBAGS DID NOT DEPLOY? I AM VERY CONCERNED WITH REPLACING MY AUTO WITH THE SAME MANUFACTURER DUE TO THE SITUATION. I AM WONDERING IF THERE HAVE BEEN RELATED ISSUES. AT PRESENT I AM ENCOUNTERING HEADACHES AND STIFFNESS WHICH I HOPE TO HAVE LOOKED AT BY MY FAMILY PHYSICIAN TOMORROW. MY PASSENGER HAS EXPERIENCED THE SAME. *JB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10198467August 3, 2007
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
LEFT REAR DOOR LATCH FAILED,WHILE BEING REPLACED, I WAS INFORMED RIGHT LATCH LOOKED AS BAD. I PAID $542 FOR THESE. WHEN I CONTACTED GMC THEY TOLD ME THE SEALS HAD BEEN REPLACED AND SUPPOSEDLY THE LATCHES LOOKED OK THEN AND NO I'M SORRY,OLD PARTS ARE UNAVAILABLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197530July 26, 2007
FUEL SYSTEM, GASOLINE:STORAGE
I OWN A 2003 GMC ENVOY. I AM THE ORIGINAL OWNER. THE SERVICE ENGINE LIGHT CAME ON SO WE VISITED THE LOCAL DEALERSHIP TO FIND OUT WHAT WAS WRONG. UPON TESTING THE VEHICLE THERE WAS A CRACK FOUND AT THE STEM OF THE FUEL TANK. IT HAD BEEN LEAKING FUEL AND LOOSING PRESSURE CAUSING THE LIGHT TO ILLUMINATE. THE REPAIR BILL IS AROUND $1400 FOR A SAFETY HAZARD THAT WAS NO FAULT OF MINE. THE SERVICE MANAGER SAID THAT IT WAS A BAD DESIGN DUE TO EPA REGULATIONS ON VENTING THE CAP AND THAT HE HAD SEEN MANY OF THESE. I CONTACTED GM AND THEY WERE NOT WILLING TO HELP. THEY OFFERED A DISCOUNT ON A NEW OR USED CAR. THERE IS NO CURRENT RECALL BUT THE MORE I LOOK INTO THIS, THERE HAVE BEEN MANY ISSUES OF THIS HAPPENING. THIS PROBLEM COULD KILL MANY PEOPLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196676July 18, 2007
VISIBILITY:GLASS, SIDE/REAR
TL*THE CONTACT OWNS A 2003 GMC ENVOY. WHILE DRIVING 65 MPH, THE REAR WINDOW GLASS FELL HALFWAY OFF THE VEHICLE. THE VEHICLE WAS PULLED OVER BEFORE THE GLASS FELL COMPLETELY OFF. THE ADHESIVE FOR THE REAR GLASS HAD BEEN FAILING WHERE THE GLASS AND HINGE MEET. THE CURRENT MILEAGE IS 90,000 AND FAILURE MILEAGE WAS 89,000. UPDATED 02-01-08 *BF UPDATED 02/01/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196462July 16, 2007
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS, FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2003 GMC ENVOY. WHILE IDLING AT A TRAFFIC LIGHT, THE CONTACTS VEHICLE WAS REAR ENDED. THE DEALER STATED THAT THE GAS TANK WAS CRACKED ON THE VEHICLE. A GEICO REPRESENTATIVE ASSESSED THE DAMAGE AND STATED THAT THE CRACKED GAS TANK WAS THE RESULT OF SAFETY RECALL # 02V121000 (FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS). THE REAR BUMPER AND HITCH WERE DAMAGED DUE TO THE CRASH. A POLICE REPORT WAS FILED. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE IS 42,000 AND FAILURE MILEAGE WAS 41,000. THE CONSUMER PROVIDED A POLICE REPORT AND PICTURES OF THE DAMAGED VEHICLE. UPDATED 11/08/07 *TR..UPDATED 02/20/15 *BF UPDATED 02/20/15*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10194110June 25, 2007
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
THE SIDE-MIRRORS, PARTICULARLY ON THE DRIVER'S SIDE, MOVED TO DIFFERENT POSITIONS EVEN WITH ALL CURB PARKING FEATURES DISABLED. THE HAPPENED WITH ALMOST EVERY USE. 2. THE SPEEDOMETER GAVE FALSE READINGS AND FOR NO PARTICULAR REASON OR SPEED. IT MAY BE PEGGED AT 120 WHILE AT IDLE. IT WILL RANDOMLY RESET OR FAIL FREQUENTLY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193395June 14, 2007
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
I WAS DRIVING ON 6/13/07 & IT WAS RAINING I HAD THE WINDSHIELD WIPERS ON, AND WHEN IT STOPPED RAINING, APPROXIMATELY 45 MINUTES LATER, I TURNED OFF THE WIPERS. HOWEVER, THEY NEVER CUT OFF. I TRIED EVERYTHING TURNED THEM ON & OFF BUT THEY CONTINUED TO STAY ON. I TRIED TO FIND THE FUSES BUT COULDN'T. SO I WENT TO WILTON MOTORS NEARBY & THE SERVICE DESK PERSON CAME OUT AND TOOK OUT THE FUSE FOR ME. I MADE A APPOINTMENT FOR THE NEXT DAY 06/14/07. LATER, I LOOKED UP THE PROBLEM ON THE INTERNET & FOUND NHTSA RECALL 04V046000. ON THE WAY TO THE DEALER ON 6/14/07 I CALLED THE 800 NUMBER FOR GMC TO VERIFY THE RECALL. I WAS TOLD THAT THIS VEHICLE WASN'T A PART OF THAT RECALL. I TOLD THE REPRESENTATIVE THAT THIS VEHICLE HAD THE SAME PROBLEM AS STATED IN THE RECALL O & IT WAS THE SAME MODEL YEAR. I ASKED TO SPEAK TO A SUPERVISOR , WHO TOLD ME THE SAME THING EXCEPT THAT SHE WOULD CONTACT THE DEALER, AND THERE. IF THERE WAS WATER IN THE MODULE IT WOULD BE COVERED UNDER THE WARRANTY, WHEN I CALLED ABOUT THE SUV I WAS TOLD IT WOULD COST $320.00, BUT BECAUSE GMC DIDN'T HAVE IT ON A OPEN RECALL I WOULD HAVE TO PAY. THEY HAVE TO ORDER THE MODULE & IT MUST GO BACK THERE TOMORROW 06/15/07. I CALLED THE 800 # AGAIN & LEFT A VOICE MAIL MESSAGE EXPLAINING WHAT THE REPRESENTATIVE SAID. WOULD FILE A LAW SUIT IF THIS WAS NOT COVERED UNDER THE RECALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to GMC Envoy