GMC Envoy Complaints (2003)

639 consumer complaints on file.

#10233240July 5, 2008
FUEL SYSTEM, GASOLINE
I COULD SMELL A GASOLINE ODOR AROUND MY 2003 ENVOY (45,860 MILES). TOOK VEHICLE TO COULTER OF TEMPE (AN AUTHORIZED GM DEALER) AND WAS ADVISED OF A LEAK AT FUEL INLET TO TANK PIPE AREA. WAS TOLD GAS TANK WOULD NEED TO BE REPLACED. GM HAS HAD A SIMILAR PROBLEM WITH THE 2003 ENVOY XLS AND ISSUED A LETTER DATED JUNE 2007 COVERING THE ENTIRE AMOUNT OF REPLACING THESE FUEL TANKS FOR 10 YEARS OR 150,000 MILES. THIS COVERAGE SHOULD BE EXTENDED TO ALL 2003 ENVOYS AND A POSSIBLE RECALL ISSUED AS THIS LEAK AT THE FUEL FILLER NECK SEAM AT THE TANK IS NOT EASILY IDENTIFIED UNLESS VEHICLE IS HOISTED ON A LIFT. THEY DID OFFER US A DEAL WHERE WE WERE CHARGED A WARRANTY DEDUCTIBLE OF $500, BUT I FEEL THIS REPAIR SHOULD HAVE BEEN COVERED IN ITS ENTIRETY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232674June 30, 2008
FUEL SYSTEM, GASOLINE
I HAVE A 2003 GMC ENVOY. LATELY I HAVE SMELT GAS WHEN OUTSIDE AND EVEN INSIDE THE VEHICLE. AFTER DOING SOME RESEARCH ONLINE, IT APPEARS THAT THIS IS A COMMON PROBLEM WITH THESE VEHICLES. THIS SHOULD BE RECALLED WITH GM, THIS IS A HUGE SAFETY ISSUE. SINCE WHAT MAKES GASOLINE EXPLODE IS THE VAPORS I WOULD IMAGE THAT GM MIGHT HAVE A DEATH ON THEIR HANDS BEFORE LONG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232423June 26, 2008
ELECTRICAL SYSTEM
SPEEDOMETER DOES NOT WORK ANYMORE. I CAN BE SITTING AT A STOP LIGHT AND THE SPEEDO WILL BE PEGGED AT 120MPH. OR WHEN DRIVING IT WONT MOVE AT ALL. SOMETIMES...I'LL START THE CAR, AND THE SPEED WILL BE SITTING AT 40 MPH. HAS BEEN HAPPENING OFF AND ON SINCE NOVEMBER 2007. THE DEALERSHIP & CUSTOMER ASSISTANCE (800-462-8782) WILL NOT HELP ME. THEY TELL ME I HAVE TO BUY A WHOLE NEW INSTRUMENT CLUSTER ($475+) TO RESOLVE MY PROBLEM. THIS IS A VERY COMMON ISSUE WITH THE FULL SIZE VEHICLES (2003 AND UP). GM HAS ISSUED SPECIAL COVERAGE ADJUSTMENT #07187 ( 9/28/2007) TO REPLACE , FREE OF CHARGE, THIS BAD CLUSTER BUT WON"T FIX THE SAME PROBLEM IN THEIR SMALLER SUV"S. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231246June 16, 2008
FUEL SYSTEM, GASOLINE
2003 GMC ENVOY XL-- SERVICE ENGINE LIGHT CAME ON HAD VEHICLE CHECKED. THEY DECIDED THE PROBLEM WAS A FUEL CAP. REPLACED WITH NEW CAP AND SERVICE ENGINE LIGHT COMES BACK ON. TAKE VEHICLE BACK AND THEY CHECK FURTHER AND TELL ME I NEED A NEW GAS TANK. NOTICE WHEN PARKED ON AN INCLINE GAS IS LEAKING FROM TANK AT THE INLET FROM THE FILLER NECK. DURING INVESTIGATION ON INTERNET I'VE NOTICED ALOT OF PEOPLE COMPLAINING OF THE SAME PROBLEM WITH FUEL LEAKS. WHY NO RECALL FOR FUEL TANK ISSUES??? I HAVEN'T HAD THE VEHICLE REPAIRED YET BECAUSE I WAS SEARCHING FOR POSSIBLE RECALL. I'M TAKING IT TO THE DEALER TOMORROW TO SEE IF THEY WILL COVER THIS ISSUE. IF THE VEHICLE IS LEAKING FUEL ON AN INCLINE THEN I'M SURE IT HAS VAPORS ESCAPING ON LEVEL GROUND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230489June 10, 2008
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
TL*THE CONTACT OWNS A 2003 GMC ENVOY. WHEN THE CONTACT OPENED THE REAR LIFTGATE, IT SLAMMED DOWN WITHOUT WARNING. THERE WERE NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL TO WARN THE CONTACT THAT SERVICE WAS NEEDED. HE SCHEDULED AN APPOINTMENT WITH THE DEALER TO HAVE THE VEHICLE DIAGNOSED. THE FAILURE AND CURRENT MILEAGES WERE 48,000. UPDATED 07/07/08. *LJ THE LIFTGATE STRUT WAS FOUND TO BE LEAKING. UPDATED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229071May 28, 2008
AIR BAGS, SEAT BELTS
TL*THE CONTACT OWNED A 2003 GMC ENVOY XL. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND DROVE INTO A DITCH. WHILE DRIVING OUT OF THE DITCH, SHE STRUCK A LARGE CULVERT AND THE VEHICLE WENT AIRBORNE. THE VEHICLE ROLLED SEVERAL BEFORE FINALLY COMING TO A STOP. THE PASSENGER SIDE SEAT BELT SNAPPED, WHICH CAUSED THE PASSENGER TO BE EJECTED FROM THE VEHICLE AND KILLED BETWEEN THE SECOND OR THIRD ROLLOVER. NONE OF THE AIR BAGS DEPLOYED. THE DRIVER WAS HOSPITALIZED AND REMAINS IN SERIOUS CONDITION. THERE HAS BEEN NO EXPLANATION AS TO WHAT CAUSED THE PASSENGER SIDE SEAT BELT TO FAIL AND THE AIR BAGS TO NOT DEPLOY. THE VEHICLE WAS DESTROYED AND A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 108,000. ADDED INFORMATION 10.27/08 *CW UPDATED 10/27/08. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
1
#10228532May 21, 2008
AIR BAGS
TL*THE CONTACT OWNS A 2003 GMC ENVOY. WHILE DRIVING 55 MPH, THE CONTACT MADE AN ABRUPT LEFT TURN AND HIS VEHICLE ROLLED OVER TWICE. DURING THE ROLLOVER, THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 82,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10227858May 15, 2008
VISIBILITY
NO WAY TO TURN OFF THE AIR/VENT/HEAT SYSTEM. BREEZE BLOWING IN 24X7 AND THE "RECIRCULATE" BUTTON ONLY WORKS WHEN THE FAN IS ON. EXTREMELY IRRITATING WHEN DRIVING BEHIND A BUS, OR IN A DUST STORM, OR DURING A FIRE. IT IS HIGHLY IRRITATING TO HAVE AIR BLOWING IN YOUR EYES ALL THE TIME, OR ON YOUR FEET MAKING YOU COLD; OR THE OPPOSITE DURING THE SUMMER. WHAT IF I DON'T WANT AIR BLOWING ON ME, HOT OR COLD? I THINK IT IS DANGEROUS TO HAVE TO ALWAYS FIDDLE WITH THE TEMPERATURE CONTROLS TRYING TO MAKE IT COMFORTABLE WHILE DRIVING. IF I HAD KNOWN THIS CAR WAS DESIGNED LIKE THIS, I NEVER WOULD HAVE BOUGHT IT. NOW I'M STUCK WITH A CAR PAYMENT I NEVER HAD BEFORE AND A VERY SAD SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222687March 29, 2008
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
ENGINE LIGHT CAME ON TO LET ME KNOW THAT I NEEDED TO GET THE VEHICLE TO THE REPAIR SHOP. I TOOK THE CAR IN AND THEY FOUND THAT THE GAS TANK HAD A CRACK AT THE TOP PORTION. THE GAS TANK WAS REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222432March 26, 2008
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FUEL PUMP OUTLET TUBE CORRODED THROUGH CAUSING A RELEASE OF FUEL UNDER PRESSURE, WHICH SPRAYED OVER THE TOP OF THE GAS TANK AND RAN DOWN BOTH SIDES OF THE TANK, I FEEL THIS COULD HAVE EASILY CAUSED A FIRE WITH ANY TYPE OF IGNITION SOURCE. THIS PREMATURE FAILURE (5 YEARS) COST OVER $1,000.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221188March 14, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM:IGNITION:SWITCH, EQUIPMENT:APPLIANCE:AIR CONDITIONER, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
TL*THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT SMELLED GASOLINE, BUT DID NOT PAY IT ANY ATTENTION INITIALLY. HIS SON ENTERED THE VEHICLE LATER AND ALSO SMELLED THE STRONG ODOR. THE FOLLOWING DAY THE CONTACT FILLED UP THE TANK WITH GASOLINE AND THE SMELL INTENSIFIED. WHEN HE ARRIVED HOME, HE NOTICED A FUEL LEAK BY THE REAR DRIVER SIDE WHEEL. A MECHANIC STATED THAT THE LEAK ORIGINATED FROM THE TOP OF THE FUEL TANK WHERE THE FUEL PUMP CONNECTS. THE CONTACT DROPPED THE VEHICLE OFF AT THE DEALER THE NEXT DAY AND THEY STATED THAT THE LEAK ORIGINATED FROM THE GAS TANK, AND IT NEEDED TO BE COMPLETELY REPLACED. THE VEHICLE IS STILL AT THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 59,000. UPDATED 04/16/08. *LJ THE TRANSMISSION WAS SLIPPING AND WOULD NOT ENGAGE IN 1ST GEAR. THE AIR CONDTION WAS BLOWING HOT AIR. THE IGNITION SWITHC SHORTED OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220965March 12, 2008
FUEL SYSTEM, GASOLINE:STORAGE
THERE SEEMS TO BE AN OVERWHELMING AMOUNT OF ERROR CODE PO442 IN THE 2003 GMC ENVOY AND CHEVY TRAILBLAZERS. THIS CODE IS A FAULTY GAS TANK THAT OVER TIME DEVELOPS A SMALL LEAK. THE ONLY WAY TO FIX IT IS TO REPLACE THE TANK. THIS COST ANYWHERE BETWEEN $1000 - $1500 TO REPLACE. IF THERE IS A GAS LEAK THERE CAN BE A FIRE!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220972March 12, 2008
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
STRONG ODOR OF GAS COMING FROM INSIDE AND OUTSIDE OF VEHICLE. TRUCK IS CURRENTLY IN SHOP TO REPLACE FUEL SENSOR AND FILL NECK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220423March 7, 2008
AIR BAGS
TL*THE CONTACT OWNS A 2003 GMC ENVOY XL. THE CONTACT WAS INVOLVED IN A CRASH TWO AND A HALF YEARS AGO AND THE AIR BAGS FAILED TO DEPLOY. SHE WAS DRIVING AT 35 MPH AT THE TIME. SINCE THAT TIME, SHE WAS INVOLVED IN ANOTHER CRASH, IN WHICH THE VEHICLE WAS DESTROYED. THE AIR BAGS FAILED TO DEPLOY AGAIN. A POLICE REPORT WAS FILED. THE CONTACT CALLED THE MANUFACTURER AND THEY WILL SEND SOME PAPERWORK FOR HER TO COMPLETE. THE ENGINE SIZE AND POWERTRAIN WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 47,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10220127March 5, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM
WE BOUGHT THIS CAR USED. WELL BEFORE WE BOUGHT IT, THEY HAD THE A/C FIXED, DUE TO IT NOT WORKING PROPERLY. WELL THE REAR A/C AND HEAT STILL DO NOT WORK. SOMETIMES IT COMES ON, AND OTHER TIMES IT DOES NOT. IT DOES NOT GIVE OUT HEAT AT ALL IN THE REAR. THIS IS A REAL ISSUE FOR US AND MANY OTHERS WITH CHILDREN. I HAVE READ PLENTY OF OTHER REPORTS STATING THE SAME OR VERY CLOSE. IN ALL IN ALL, THIS SHOULD BE RECALLED AND FIXED. THESE CARS ARE WAY TO EXPENSIVE TO HAVE THIS ISSUE AND NOT HAVE GMC STEP UP TO THE PLATE AND FIX THEIR ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220128March 5, 2008
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
OUT BACK LATCH DOOR, DOES NOT SHUT PROPERLY. YOU HAVE TO SLAM IT, AND IT FEELS LIKE IT IS GOING TO BREAK THE GLASS. IT SEEMS LIKE THIS SHOULD BE A VERY BIG ISSUE BECAUSE IF IT FAILS TO STAY CLOSE LIKE IT SOMETIMES DOES, IT COULD BE A VERY SERIOUS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217656February 11, 2008
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WE SMELLED GAS FUMES AND WAS LOSING FUEL OUT OF THE TOP OF GAS TANK. THE FUEL TANK WAS REMOVED AND WE FOUND GAS STANDING ON TOP OF THE TANK. WE FOUND THE FUEL PUMP HAD RUSTED AND THE METAL LINES COMING OUT OF THE PUM WAS LEAKING. WE ORDER A NEW PUMP AND FILTER INSTALLED THEM AND PUT FUEL TANK BACK IN TRUCK. NOW IT IS OK NO FUMES OR LEAKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216803February 3, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER STOPPED WORKING. IT NOW REGISTERS SPEEDS MUCH HIGHER THEN BEING DRIVEN. IN ADDITION THE FUEL GAUGE STOPPED WORKING AND THE NEEDLE POINTS TO THE FLOOR. THE DEALER STATES THIS IS A VERY COMMON PROBLEM AND THAT THE INSTRUMENT CLUSTER NEEDS TO BE REPLACED FOR $600. THE ENVOY ONLY HAS 48,000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216771February 2, 2008
STEERING:HYDRAULIC POWER ASSIST:PUMP
NE WISCONSIN, DRIVING ON VERY COLD AND SNOW COVERED HIGHWAYS, THE STEERING WHEEL BECAME INCREASINGLY DIFFICULT TO TURN. AFTER TWENTY MINUTES, LOST ALL POWER STEERING. VEHICLE WAS INSPECTED FOR: PROPER PWR STRG FLUID LEVEL (DIP STICK INDICATED FULL), ANY SNOW/ICE OBSTRUCTIONS BETWEEN TIRE & INNER FENDER (NONE), ANY FLUID LEAKS (NONE), ANY PUNCTURE/RUPTURED HOSES (NONE), ANY TIRE DAMAGE OR IMPROPER INFLATION (ALL PERFECT). NO NOISE FROM POWER STEERING PUMP AT ANY SPEED, NO PUMP SHAFT SEAL LEAK OR PUMP BEARING NOISE, PULLEY/SHAFT ARE NOT OVERHEATING (NO EXCESS FRICTION). VEHICLE HAS ONLY 41K MILES, HAS BEEN TREATED WITH KID GLOVES AND IS SERVICED REGULARLY AT 3500 MILES VS GMC RECOMMENDED INTERVALS. THOUGH THE VEHICLE WAS IN 4-WHEEL HIGH DRIVE MODE AT THE TIME, SELECTING 2WD, AWD OR 4WD LO MAKES NO DIFFERENCE. VEHICLE IS ALWAYS PARKED IN A HEATED GARAGE AND AFTER SITTING IN 60F FOR 24 HOURS, PROBLEMS REMAINS. WITH ALL THE STEERING COMPLAINTS FOR THE VEHICLE ON THIS WEBSITE (I HAVE 11 PRINTED, MOST RECENT 12/23/07), I CANNOT FATHOM WHY YOU CONTINUE TO REPLY TO OWNERS WITH THE SAME, CANNED LETTER? OBVIOUSLY, STEERING IS A CRITICAL ITEM ON ANY VEHICLE. I TRULY FEEL A SMALLER/LESS EXPERIENCED DRIVER MAY HAVE HAD A SERIOUS PROBLEM WITH THE SAME INCIDENT WITH THE SAME ROAD CONDITIONS WITH HORRIBLE CONSEQUENCES. FOLKS, SOMETHING IS WRONG WITH GM'S DESIGN OF THIS PUMP. FAILURES ARE VIRTUALLY UNHEARD OF FOR ALMOST EVERY OTHER MAKE & MODEL, IMPORT OR DOMESTIC. PLEASE ASSIST US WITH THIS EVER-INCREASING PROBLEM. NOW I AM LEFT WITH THE DISTASTEFUL TASK OF ARGUING WITH THE GMC DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216659February 1, 2008
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
TL*THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT THE FUEL TANK WAS LEAKING AT THE ENTRANCE TO THE FUEL TANK. PRIOR TO THE FAILURE, THE SERVICE ENGINE LIGHT CONTINUED TO ILLUMINATE ON THE INSTRUMENT PANEL. THE FUEL MILEAGE DECREASED DUE TO THE LEAK. THE DEALER REPLACED THE FUEL TANK AT THE COST OF $1,300. THE DEALER STATED THAT NO RECALLS WERE AVAILABLE FOR THIS DEFECT. THE FAILURE MILEAGE WAS 55,000 AND CURRENT MILEAGE WAS 62,000. UPDATED 02-19-08 *BF THE CONSUMER STATED THE TANK LEAK WAS DETECTED AND REPLACED BY A LOCAL DEALER @ RUSSEL'S AUTOMOTIVE. UPDATED 02/19/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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