GMC Envoy Complaints (2003)

639 consumer complaints on file.

#10436615November 21, 2011
POWER TRAIN:DRIVELINE:DRIVESHAFT
TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, HE ATTEMPTED TO BRAKE AND THE FRONT END OF THE VEHICLE RELEASED SMOKE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC, WHO PERFORMED A DIAGNOSTIC TEST AND LOCATED THE FAILURE AT THE FRONT DRIVESHAFT HOUSING. THE FRONT DRIVE SHAFT HOUSING AXEL WAS BROKEN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS ADDRESSING THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 95,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10432818October 25, 2011
FUEL SYSTEM, GASOLINE
FUEL LEAK COMING FROM TOP OF GAS TANK. I SUSPECT IT IS THE FUEL PUMP MODULE. SEVERE RUST AND LIMITED VISIBILITY PREVENTED ME FROM IDENTIFYING 100 PERCENT. TALKED TO GM, THEY KNOW OF THE PROBLEM BUT SINCE IT HAPPENED 14,000 MILES BEYOND THEIR EXTENDED SPECIAL WARRANTY FOR THIS, THEY WILL DO NOTHING. BAD DESIGN IS A BAD DESIGN REGARDLESS OF MILES OR YEARS. VERY DANGEROUS HAVING A LEAK THIS BAD. WILL FIX MYSELF WHEN I COME UP WITH THE MONEY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432230October 20, 2011
EXTERIOR LIGHTING
EXTERIOR HEADLAMPS SHUT OFF WHILE DRIVING OCCASIONALLY. NOW I CAN NOT GET THEM TO COME BACK ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429245October 9, 2011
FUEL SYSTEM, GASOLINE
MY GAS GAUGE HAS BEEN INACCURATELY GIVING THE PROPER FUEL LEVEL. TODAY I NOTICED THE GAUGE IS NOW STUCK WAY PAST THE "FULL" LEVEL" AND DOES NOT MOVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427811September 28, 2011
FUEL SYSTEM, GASOLINE
I TOOK MY VEHICLE TO THE GMC DEALERSHIP BECAUSE OF A DISTINCT GAS ODOR BY THE VEHICLE. I HAD PREVIOUSLY RECEIVED A CAUTIONARY LETTER FROM GMC THAT THERE COULD BE A PROBLEM WITH THE FUEL PUMP INVOLVING POOLING AND PITTING AND EXTENDING THE WARRANTY TO TEN YEARS TO CORRECT THE DEFECT. THE INSPECTION AT THE DEALERSHIP STATED THAT THERE WAS A "FUEL LEAK FROM THE TOP OF THE FUEL TANK AREA-FUEL PUMP MODULE LEAKING" THE SERVICE ADVISOR WAS SUFFICIENTLY CONCERNED TO OFFER ME A REPLACEMENT VEHICLE TO DRIVE UNTIL THE REPAIR WAS MADE. HE SAID THAT IF I WERE TO HIT SOMETHING AND CREATE A SPARK I COULD BE IN JEOPARDY. I WAS ALSO CONCERNED ABOUT A STRAY CIGARETTE BUTT THROWN OUT A WINDOW. HE ALSO GAVE ME THE CUSTOMER ASSURANCE TELEPHONE NUMBER TO CALL TO FILE A CLAIM. I DID CALL THE NEXT MORNING AND INFORMATION WAS GIVEN AND I WAS GIVEN A CASE NUMBER AND TOLD THAT THE "DISTRICT " WOULD CALL ME. WHEN I RECEIVED THE CALL FROM THAT OFFICE SHE TOLD ME THEY WOULD CALL ME THE FOLLOWING DAY. TEN MINUTES LATER SHE CALLED BACK AND SAID THAT GM WOULD NOT OFFER ANY ASSISTANCE. THEY OBVIOUSLY KNEW THERE WAS A POTENTIAL PROBLEM OR THEY WOULD NOT HAVE SENT OUT WARNING LETTERS. I BELIEVE IT SHOULD HAVE BEEN A RECALL CONSIDERING THE POTENTIAL HAZARDS INVOLVED. I WONDER HOW MANY PEOPLE DID NOT READ THE LETTER AND SUBSEQUENTLY HAD REPAIRS MADE AT THEIR OWN EXPENSE SO THEY NEVER REPORTED THE PROBLEM. IT WAS A COSTLY REPAIR AND I FEEL THEY SHOULD HAVE COVERED THE EXPENSE. I COUNT MYSELF LUCKY THAT IT IS NOT MY SERVIVING FAMILY FILING THIS COMPLAINT. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427081September 25, 2011
SUSPENSION
DRIVING ON HIGHWAY WHEN REAR OF VEHICLE FELT LIKE IT WAS RIDING LOW. GOT OFF HIGHWAY AT NEXT EXIT TO CHECK BACK OF TRUCK. REAR OF TRUCK WAS SITTING LOW. TURNED TRUCK OFF WAITED A FEW MINUTES, TURNED TRUCK BACK ON. THE REAR OF THE TRUCK DID NOT RISE. THIS CAN NOT BE SAFE FOR THE REAR SUSPENSION SYSTEM TO DISENGAGE WHILE DRIVING. I HAD PREVIOUSLY NOTICED WHEN THE TRUCK IS FIRST TURNED ON THAT THE REAR SUSPENSION WOULD ENGAGE AND THE REAR OF THE VEHICLE WOULD RISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425435September 14, 2011
FUEL SYSTEM, GASOLINE, FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
FUEL PUMP OUTLET TUBE WAS FOUND CORRODED THROUGH AFTER INFORMING THE LOCAL GMC DEALER OF GASOLINE ODORS WHEN GETTING OUT OF VEHICLE. THIS VEHICLE WAS PURCHASED NEW IN BRANDON, FLORIDA AND HAS ALWAYS REMAINED IN FLORIDA. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425155September 13, 2011
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I PURCHASED MY 2003 GMC ENVOY XL IN 2008 FROM A NY DEALER WITH 60,000 MILES ON IT, THE CAR DIDN'T REGISTER ANY ACCIDENTS WITH CARFAX. THE DAY AFTER I PURCHASED THE CAR MY BATTERY WENT DEAD AND I WAS STRANDED AT 7AM WITH MY KIDS. THE DEALER PAID FOR THE TOW AND REPLACED THE BATTERY. A YEAR LATER WHILE DRIVING TO MY SONS BASKETBALL GAME AT NIGHT, THE HEADLIGHTS COMPLETELY SHUT OFF. I PULLED OVER AND USED MY HAZARDS, MY SON INSPECTED THE LIGHTS AND COULD SMELL SOMETHING WAS BURNING..THE DRIVER SIDE HEADLIGHT WIRE WAS BURNT BADLY. WE REPLACED THE LIGHT AND THE WIRING. THE NEXT DAY NOT ONLY DID THE LIGHTS SHUT OFF AGAIN WHILE DRIVING AT NIGHT, BUT I COULDN'T PUT MY WINDOW UP! THE DRIVER SIDE WINDOW PANEL DID NOT WORK, BUT THE OTHER WINDOWS WORKED FINE. I PAID $400 TO HAVE THE PANEL REPLACED. (NOW THE SEAT ADJUSTMENT PANEL IS NOT WORKING ON THE DRIVER SIDE) THE BATTERY HAS BEEN REPLACED 3 TIMES IN 3 YEARS! WHEN EVER I WOULD USE THE WINDOW, OR THE HEAT VENT, OR THE CHARGER INLETS IN MY CAR THE HEADLIGHTS WOULD FLICKER DIM. MY MECHANIC DID A AMPS CHECK WHILE MY PHONE WAS PLUGGED IN,CAR WAS RUNNING,RADIO ON, AND HEATER ON AND STATED THE AMPS WERE FINE, UNTIL I HIT THE WINDOW BUTTON, THEN THE AMPS WENT WAY DOWN. COST TO REPLACE ALTERNATOR $350.00, THAT WAS IN 2010, SO FAR IN 2011 I HAVE AWOKEN 3 MORNINGS IN A ROW TO A DEAD CAR. I SAT IN THE CAR WITH CAR OFF, DOORS LOCKED ONE NIGHT TO SEE WHAT GOES ON OVER NIGHT..WELL THE ALARM SENSOR BUTTON DIDN'T STOP BLINKING RED, THE SEAT ADJUSTMENTS KEPT MOVING EVERY 4 MINS, THE REARVIEW MIRRORS WERE MOVING NON STOP, AND THE HORRIBLE BEEPING SOUND INSIDE THE CAR WAS NON STOP! THE RADIO DASH DIDN'T SHUT OFF EITHER, IT WAS PIPING HOT AFTER A HALF HOUR OF SITTING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419348August 14, 2011
FUEL SYSTEM, GASOLINE
I HAVE A 2003 GMC ENVOY THAT HAS THE FUEL GAUGE ISSUE AS WELL. FOR YEARS I ALWAYS HAVE TO MAKE SURE I HAVE GAS IN THE TANK BECAUSE I REALLY NEVER KNOW HOW MUCH GAS A HAVE. I CAN BUT $30 OR $40 IN GAS IN MY TANK AND MY GAUGE WILL READ WHATEVER IT WANTS. IT HAS SHOWN THAT I HAVE GAS AND I HAVE RAN OUT TWICE WHILE DRIVING. IT IS SCARY WITH TWO CHILDREN IN THE CAR. I'VE SEEN THAT THIS IS A MAJOR PROBLEM IN OTHER ENVOYS PARTICULARLY 2005 AND UP, BUT ALSO SEE THERE ARE INTERNET POSTS ON COMPLAINTS REGARDING 2003 MODELS AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418004August 8, 2011
SUSPENSION:REAR
TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT THE REAR SUSPENSION DROPPED DOWN TO THE POINT THAT THE VEHICLE WAS UNSAFE TO BE DRIVEN. THE CONTACT STATED THAT IF THE VEHICLE WERE TO DRIVE OVER A BUMP, THE TIRES COULD BLOW OUT AND CAUSE A CRASH. THE MANUFACTURER WAS AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 188,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409149June 28, 2011
ELECTRICAL SYSTEM
I OWN A 2003 GMC ENVOY. TWO YEARS AGO THE SPEEDOMETER STARTED STICKING. IT NOW DOES NOT KEEP THE SPEED AT ALL. MY RPM (WHEN IN PARK) WILL REV UP TO 2 OR 3RPM, MY GAS GAUGE HAS NOW STARTED TO SOMETIMES NOT SHOW I HAVE ANY GAS, THE CHECK ENGINE LIGHT IS ON ALMOST ALL THE TIME, MY AIR CONDITIONER WILL BLOW OUT THE BACK VENT AND BARELY COME OUT OF THE FRONT VENT WHEN I HAVE IT UP FULL BLAST. AND TO TOP IT OFF MY BACK BRAKE LIGHTS CONSTANTLY BURN OUT.. I HAVE READ NUMEROUS FORUMS WHERE MANY PEOPLE ARE HAVING SOME OF THESE SAME ISSUES BUT NO RECALL. I DON'T UNDERSTAND THAT AT ALL. I DEFINITELY THINK THESE BAD INSTRUMENT PANELS CALL FOR A RECALL!! THIS IS A SAFETY ISSUE. I EVENTUALLY HAD TO CUT A HOLE IN THE PLASTIC OVER THE SPEEDOMETER AND BEFORE IT QUIT COMPLETELY WORKING WHEN WE WOULD GO ON VACATION, WE WOULD HAVE TO PULL OVER ON BUSY HIGHWAYS EVERY 20 MINUTES OR SO TO SET THE SPEEDOMETER BACK TO ZERO SO IT WOULDN'T SHOW ME GOING 120MPH. OF COURSE I CAN'T EVEN DO THAT NOW. I'M JUST AMAZED I HAVEN'T ENDED UP WITH A TICKET FOR MY SPEED OR MY RUNNING OR BRAKE LIGHTS. WE HAVE TAKEN THE ENVOY IN TO THE SHOP AND THEY TOLD US WE WOULD HAVE TO TAKE THE CAR IN TO A GM DEALER. I HAVE TO TAKE IT BACK IN THIS WEEK TO HAVE AIR WORKED ON AND WHO KNOWS HOW MUCH THAT WILL COST. I DON'T BELIEVE I SHOULD BE RESPONSIBLE TO PAY OVER $500 FOR PARTS AND LABOR IN A CAR THAT IS CLEARLY DEFECTIVE AND SHOULD BE RECALLED. PLEASE HELP!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409279June 28, 2011
ELECTRICAL SYSTEM
PURCHASED A 2003 ENVOY IN NOVEMBER OF 2010 AT AROUND 86000 MILES IN ONE MONTH THE INSTRUMENT PANEL WENT OUT SO NO SPEEDOMETER AND AFFECTED THE OIL GAUGE. AT EXACTLY 100,000 MILES THE DRIVER DOOR PANEL WENT OUT COULD SMELL WIRES BURNING. CALLED DEALER WHERE PURCHASED TO TRADE IN ON VEHICLE IN WORKING ORDER AND HE WAS ABLE TO FIND PARTS FROM JUNK YARD TO REPLACE I WAS ALSO INFORMED THE PROBLEMS I HAD HAVE BECOME AN EPIDEMIC FOR ALL GMC VEHICLES AND PEOPLE ARE SPENDING A SMALL FORTUNE GETTING THEM REPAIRED. JUST WANT TO ADVISE ANYONE READING THIS TO STOP BUYING ANYTHING MADE MY GMC BECAUSE THEY DO NOT STAND BEHIND THEIR FAULTY PRODUCTS NOR DOES THE GOVERNMENT MAKE THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10406253June 14, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT NOTICED THAT THE SPEEDOMETER WAS INOPERABLE AND SHE WAS UNABLE TO DETERMINE HOW FAST OR SLOW SHE WAS TRAVELING. THE DEALER ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR SERVICE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO WAS UNABLE TO DUPLICATE THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGE WAS 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405321June 6, 2011
STEERING
2003 ENVOY XL , POWER STEERING COOLER LEAKS!!!! CONSTANTLY PUTTING FLUID IN RESEVOIR..THERE IS A CURRENT RECALL FOR THE EXACT SAME THING ON THE 2006 MODEL, BUT THE VEHICLE IS EXACTLY THE SAME FROM 2003 THRU 2006... I BELIEVE THIS RECALL FOR THE 2006 MODEL SHOULD INCLUDE THE 2003,2004 AND 2005 MODELS ALSO SINCE THEY ARE THE SAME PART FOR THE VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404312June 3, 2011
LATCHES/LOCKS/LINKAGES
I OWN A 2003 GMC ENVOY. THE DRIVERS SIDE REAR DOOR LATCH HAS BECOME INOPERABLE. THE DOOR LATCHES MAYBE 1 IN 10 TRIES. I FOUND A RECALL BUT THEY ARE TELLING ME MINE IS NOT COVERED UNDER THIS RECALL EVEN THOUGH IT IS THE EXACT PROBLEM AN I AM IN ONE OF THE STATES THAT IT COVERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401314May 17, 2011
ELECTRICAL SYSTEM
ERRATIC SPEEDOMETER PROBLEMS ON MY 2003 GMC ENVOY XL. IT HAS BEEN ACTING UP OCCASIONALLY FOR SEVERAL YEARS, BUT NOW IT SOMETIMES WILL TOTALLY MALFUNCTION AND EITHER BOTTOM OUT AT ZERO, OR REGISTER TOO HIGH, IT IS JUST NOT WORKING PROPERLY. I HAVE DONE SOME RESEARCH AND FOUND THAT THIS IS A COMMON ISSUE FOR GMC VEHICLES OF THIS TIME FRAME, AND ENVOYS ARE ONE OF THE WORST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10400725May 13, 2011
EXTERIOR LIGHTING
2003 ENVOY DRIVERS SIDE HEADLIGHT BULBS KEEP BURNING OUT . WIRES ARE BURNT AND TERMINAL HAS MELTED. THIS PAST WEEK BOTH HEADLIGHTS HAVE GONE OUT WHILE DRIVING TOOK VEHICLE TO DEALER THEY SAID THEY KNEW THERE WAS A PROBLEM WITH THE HEADLIGHT SOCKET BUT MY VEHICLE WASN'T ONE OF THE OF THE 308 OTHERS THAT WERE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10400002May 11, 2011
FUEL SYSTEM, GASOLINE
THIS IS IN ADDITION TO A PREVIOUS COMPLAINT (TCN: DBN20-8138 REFERS. YESTERDAY MY WIFE WAS DRIVING MY '03 GMC ENVOY WHEN IT STOPPED AT ONE OF THE BUSIEST INTERSECTIONS IN TOWN. GAS GAUGE REGISTERED 1/4 FUEL. AFTER PUSHING IT TO A PARKING LOT AND ATTEMPTING TO START THE ENGINE, IT STARTED TO FLUTTER AND STOP, THEN NOTHING. THINKING IT WAS THE BATTERY, HAD IT RECHARGED AND REINSTALLED, SAME SYMPTOMS. THOUGHT OF OTHER OWNERS OF '03 ENVOYS HAVING PROBS WITH FUEL GAUGE, DECIDED TO PUT MORE FUEL WHICH I WAS ABLE TO START THE ENGINE AND DRIVE IT TO MY RESIDENCE. THE FUEL GAUGE IS A PROBLEM IN ADDITION TO THE RPM GAUGE AS PREVIOUSLY SUBMITTED. THERE ARE MANY ENVOY OWNERS EXPERIENCING THESE SAME PROBLEMS WITH ADDITIONAL ONES AS SEE ON EDMUNDS ENVOY FORUM. THIS COULD POSE AS A SAFETY HAZARD, ESPECIALLY IF MY WIFE WAS TURNING INTO TRAFFIC AND IT SUDDENLY DIED ON HER, REAR-END COLLISION WOULD HAVE BEEN POSSIBLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399572May 9, 2011
SERVICE BRAKES, HYDRAULIC
BRAKE LINE FROM ANTI-LOCK BRAKE UNIT TO VEHICLE REAR RUSTING OUT CAUSING BRAKE FLUID LEAK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398543May 2, 2011
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
TL*THE CONTACT OWNS A 2003 GMC ENVOY XLT. THE CONTACT STATED THE JACK THAT HOLDS THE VEHICLE UP WHILE CHANGING A FLAT WAS LOCKED IN PLACE WHICH MADE IT IMPOSSIBLE TO RELEASE AND LOWER THE VEHICLE TO THE GROUND. THE MECHANICAL JACK HAD TO BE KICKED FROM UNDERNEATH THE VEHICLE IN ORDER TO RELEASE IT. THERE WAS ALSO A CRACK IN THE REAR DRIVERS SIDE RIM. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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