GMC Envoy Complaints (2002)

567 consumer complaints on file.

#10188630April 23, 2007
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
TL* THE CONTACT OWNS A 2002 GMC ENVOY XL. THE CHECK ENGINE INDICATOR LIGHT ILLUMINATED AND THE VEHICLE SMELLED OF GASOLINE. THE DEALER DIAGNOSED THE FAILURE AS NEEDING A NEW FUEL TANK ON THREE SEPARATE OCCASIONS. THE CONTACT HAS THE REPAIR INVOICES. THE CURRENT MILEAGE IS 150,000, AND FAILURE MILEAGE WAS 16,742.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188234April 18, 2007
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
THE VEHICLE HAD A FLAT TIRE. WHEN TRYING TO LOWER THE SPARE ACCORDING TO THE INSTRUCTIONS THE SPARE WOULD NOT DROP DOWN. THE CAR NEEDED TO BE BROUGHT TO A CHEVROLET DEALERSHIP, WHO CHARGED $350 TO REPLACE THE SPARE TIRE MECHANISM BECAUSE IT WAS BROKE DUE TO ROAD WATER, DIRT, SALT DETERIORATING IT OVER TIME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187103April 5, 2007
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
LEAKING FUEL PUMP ASSEMBLY IN TANK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186928April 3, 2007
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
2002 GMC ENVOY FUEL SMELL. TOOK TO 2 DIFFERENT GM DEALERS BEFORE PROBLEM WAS FOUND. THE 2ND GM DEALER FOUND IT TO BE THE FUEL PUMP MODULE WHICH WAS RUSTED AND LEAKING GAS. GM WOULD NOT STAND BEHIND THIS PROBLEM AS SHE WAS THE SECOND OWNER. THE PROBLEM IS THE WAY METAL FUEL PUMP MODULE SITS IN THE RECESSED PORTION MIDDLE OF THE PLASTIC FUEL TANK INVITES MOISTURE, RUST , SALT, CORROSION ETC. REPLACED AT OUR EXPENSE OF $520.00 THIS IS A DESIGN PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184048March 2, 2007
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
THE OUTSIDE AUTOMATIC ADJUSTING MIRROR HAVE A MIND OF THEIR OWN AND HAVE TO BE RESET EACH TIME FOR EACH DRIVER THEY ARE PROGRAMMED TO. ONCE ADJUSTED, YOU MAY LOOK TO CHANGE LANES AND FIND THEY ARE NOT ANYWHERE NEAR WHERE THEY WERE ADJUSTED. I HAVE COME CLOSE TO HAVING A NUMBER OF ACCIDENTS DUE TO THIS PROBLEM. THE DEALER REPROGRAMMED THE MIRRORS AND THEY CONTINUE TO DO THE SAME THING.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183536February 26, 2007
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
2002 GMC ENVOY HAS AN SES ILLUMINATION ACCOMPANIED BY A FUEL ODOR, AND/OR A FEW DROPS OF FUEL ON THE GROUND WHEN REFUELING THE VEHICLE. THIS IS CAUSED BY A FRACTURE OF A WELD ON THE FUEL TANK INLET CHECK VALVE (ICV). THE ICV IS LOCATED ABOVE THE FULL FUEL LEVEL. A FRACTURE IN THIS AREA MAY ALLOW FUEL VAPORS TO PASS THROUGH AND ALLOW DROPLETS OF FUEL TO ACCUMULATE ON THE SIDE OF THE FUEL TANK AS IT PASSES OVER THE FRACTURE DURING REFUELING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182464February 13, 2007
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
ENGINE TENDED TO REV AT A HIGH LEVEL UNTIL WARMED UP. FINALLY WOULD NOT COME DOWN TO A NORMAL LEVEL DUE TO A FAILED FAN CLUTCH. VEHICLE WAS OUT OF WARRANTY, AND DEALER QUOTED $800 FOR REPAIRS. HAD THE FAN CLUTCH REPLACED INDEPENDENTLY, WHICH NOW HAS US BACK TO THE ORIGINAL HIGH LEVEL OF REVVING FOR SEVERAL MINUTES BEFORE RUNNING NORMAL. DISAPPOINTED TO SEE THE NUMBER OF SIMILAR FAILURES, AND YET THE DEALER ACTS LIKE THIS IS AN UNHEARD OF EVENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176357December 18, 2006
EXTERIOR LIGHTING:BRAKE LIGHTS, EXTERIOR LIGHTING:TAIL LIGHTS
MY REAR HIGH MOUNT STOP LAMP ATTACHED TO THE LIFT GATE WINDOW HAS BECAME DETACHED YESTERDAY ON IT'S OWN. IT SEEMS THAT IT'S FASTENING HOLDING IT DOWN HAD LOOSENED AND BROKE. IT IS NOW HANGING FROM IT'S WIRING AND NEEDS TO BE REPLACED, REWIRED, AND MOUNTED. I BELIEVE THIS IS SIMILAR TO NHTSA CAMPAIGN NUMBER: 04V527000, WHERE VIBRATION AND HEAT FROM NORMAL DRIVING USE PLAYED A FACTOR IN UNCOVERING ANOTHER DEFECT IN THE EXTERIOR LIGHTING:BRAKE LIGHTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175757December 11, 2006
FUEL SYSTEM, GASOLINE:STORAGE
LEAKY GAS TANK ON 2002 GMC ENVOY XL. 48,000 MILES. FOUND BY DEALERSHIP, RECOMMENDED NEW GAS TANK FOR APPROX $500 PLUS LABOR. SERVICE BULLETIN EXISTS TO LOOK FOR CRACK IN TANK PER SERVICE DEPARTMENT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174466November 27, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172704November 6, 2006
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, SUSPENSION:FRONT, FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
I HAVE HAD A INTERMITTENT RUMBLING SOUND IN THE DRIVERS COMPARTMENT LIKE THE DOORS ARE NOT CLOSED PROPERLY. I HAVE CHECKED DOORS CLOSED BUT YET IT STILL HAPPENS. TOOK BACK TO DEALERSHIP AND THEY COULD NOT FIND A PROBLEM. THE FUEL GAUGE IS READING INCORRECTLY, AT A HALF A TANK OF FUEL THE GAS HAND WILL INTERMITTENTLY MOVE UP OR DOWN. ALSO NOV. 2006 A HIGH PITCH SQUEAL FROM THE FRONT OF VEHICLE WHILE DRIVING BETWEEN 1 AND 40 MPH. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172321October 31, 2006
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
I AM WRITING THIS COMPLAINT ON A RECALL THAT ALREADY EXIST AND HAS NOT BEEN RESOLVED PROPERLY. I AM THE OWNER OF A GMC ENVOY 2002. IN 2004 THERE WAS A SAFETY RECALL THAT BECAUSE OF WATER GETTING INTO THE WIPER MOTOR THAT THE MOTOR WOULD FAIL AND CAUSE AN ACCIDENT. WELL THE FIX FOR THIS WAS TO PUT A COVER OVER THE WIPER MOTOR IN MOST CASES. WELL MY SELF AND OTHER TRAILBLAZER AND ENVOY OWNERS NOW ARE SEEING THE EFFECTS OF THE DAMAGE THAT WAS DONE TO OUR WIPER MOTORS SINCE 2002. THE MOTOR IS BEGINNING TO SKIP OR SOMETIMES FAIL BECAUSE IT IS SLOWLY RUSTING FROM BEFORE. GM NEED TO COME UP WITH A REAL SOLUTION TO THIS PROBLEM AND ACTUALLY MAKE THESE VEHICLES SAFE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171884October 26, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
DT*: THE CONTACT STATED WHILE TRAVELING 25 MPH, THE VEHICLE LUNGED, A WHIRRING NOISE OCCURRED, AND THE VEHICLE WOULD NOT ACCELERATE. IT WAS DRIVEN HOME WITH HIGH RPM'S AND LOW ACCELERATION. AT THE CONTACT'S RESIDENCE, IT WAS NOTICED THAT REVERSE DID NOT OPERATE. THE VEHICLE WAS DRIVEN TO THE DEALERSHIP, BUT WOULD NOT OPERATE ABOVE FIRST OR SECOND GEAR. THE DEALERSHIP DETERMINED THE SUN SHELL INSIDE THE TRANSMISSION FAILED AND THE TRANSMISSION NEEDED TO BE REBUILT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171212October 18, 2006
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
MID JUNE 2006, WIFE DROVE TO WORK AND STOPPED AT A GAS STATION TO GET GAS. WHEN SHE RESTARTED THE CAR, THE INSTRUMENT POWER PANEL DID NOT WORK NOR ANY OF THE INSTRUMENTS SUCH AS SPEEDOMETER. SHE CONTINUED TO HER JOB AND PARKED THE CAR. WHEN SHE LEFT WORK AND STARTED THE CAR, EVERYTHING WAS WORKING AGAIN. SHE TOOK THE CAR TO A GMC DEALER ABOUT THE PROBLEM. THEY SAID THEY COULD NOT DO ANYTHING BECAUSE EVERYTHING APPEARS TO BE WORKING. I HAVE DONE A SEARCH ABOUT RECALLS AND FOUND THAT A RECALL NHTSA 03V096000 APPEARS TO AFFECT ME. I AM TOLD BY GMC THAT MY VIN NUMBER DOES NOT APPLY TO THIS RECALL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170927October 16, 2006
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE), VEHICLE SPEED CONTROL
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE 4-WHEEL DRIVE INDICATOR LIGHT ILLUMINATED, AND THE VEHICLE STOPPED AS IF THE BRAKE WAS APPLIED WHEN THE ACCELERATOR PEDAL WAS RELEASED. ALSO, A SMELL WAS COMING FROM THE BRAKES AND THE VEHICLE ACCELERATED WITHOUT WARNING. THE VEHICLE WAS DRIVEN TO THE DEALER WHO DETERMINED THE TRANSFER CASE CONTROL MODULE NEEDED TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169994October 5, 2006
STRUCTURE:BODY:BUMPERS
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE FRONT BUMPER BOUNCED UP AND DOWN, AND FRACTURED THE PLASTIC MOLDING. AFTERWARDS, A RATTLING NOISE CAME FROM THE BUMPER. THE VEHICLE WAS INSPECTED BY A DEALER WHO DETERMINED THAT WAS THE WAY THE BUMPER WAS DESIGNED. THE MANUFACTURER WAS NOTIFIED. UPDATED 10/25/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169263September 25, 2006
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
I DRIVE A 2002 GMC ENVOY AND FOR THE LAST 2&1/2 YEARS DURING THE SUMMER, I USUALLY NOTICE THAT THE FAN SEEMS TO RUN VERY FREQUENTLY. AFTER A FEW MINUTES IT USUALLY STOPS AND I DON'T THINK ABOUT IT AGAIN UNTIL WE RESTART IT. WE'VE TAKEN IT TO TWO DIFFERENT DEALERSHIPS INCLUDING THE ONE WE PURCHASED IT FROM AND THEY TELL US THERE IS NOTHING WRONG WITH THE CAR-IT'S JUST HOT OUTSIDE AND THE ENGINE NEEDS TO BE COOLED BY THE FAN SO IT RUNS LONGER AND LOUDER. TODAY, I TOOK IT IN BECAUSE IT WOULD NOT QUIT RUNNING AND MY CHECK ENGINE LIGHT CAME ON. THEY WANT $700 TO FIX THE FAN CLUTCH WHICH WE'VE BEEN TRYING TO TELL THEM WASN'T OPERATING CORRECTLY THIS WHOLE TIME. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168513September 18, 2006
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
DT*: THE CONTACT STATED WHILE THE VEHICLE WAS PARKED IN THE GARAGE, A STRONG ODOR OF GASOLINE WAS PRESENT. THE VEHICLE WAS INSPECTED BY THE DEALER WHO DETERMINED THE FILLER PIPE NECK, ATTACHED TO THE STORAGE TANK, LEAKED WHEN THE TANK WAS FILLED WITH GASOLINE. THE MANUFACTURER WAS ALERTED. UPDATED 10/25/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168232September 14, 2006
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK, STRUCTURE:BODY:DOOR
DT*: THE CONTACT STATED THE REAR HATCH WINDOW OPENED ON ITS OWN INTERMITTENTLY. THE DEALERSHIP WAS UNABLE TO DETERMINE THE PROBLEM. ALSO, THE REAR PASSENGER DOOR WOULD NOT OPERATE INTERMITTENTLY FROM THE OUTSIDE. THE DEALERSHIP ADJUSTED THE STRIKER AND CLEANED THE DOOR JAM, BUT THE PROBLEM PERSISTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165326August 12, 2006
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
THE GMC ENVOY XLT EXPERIENCES A TOTAL LOSS OF POWER UNDER THE FOLLOWING CONDITIONS. WHEN THE FUEL TANK IS AT OR BELOW A QUARTER TANK OF GAS THE VEHICLE'S GAS PEDAL BECOMES INOPERABLE AND THE FORWARD VELOCITY IS LOST TO THE POINT THAT IF YOU ARE IN TRAFFIC THE VEHICLE WILL IMMEDIATELY BEGAN TO SLOW DOWN RESULTING IN A COMPLETELY HAZARDOUS AND UNSAFE SITUATION WHERE THE DRIVER HAS NO CHOICE BUT TO PULL OFF THE ROAD OR BE REAR ENDED. THIS HAS OCCURRED ON SEVERAL OCCASIONS ONLY UNDER THE CONDITIONS DESCRIBED ABOVE. SEVERAL GMC ENVOY XLT OWNERS HAVE EXPRESSED THE SAME SITUATION. THIS HAS BEEN REPORTED TO GMC IN 2005 BUT IT APPEARS THAT THE PROBLEM IS KNOWN BUT THEY AREN'T ACCEPTING RESPONSIBILITY AS A MANUFACTURER. POSSIBLE INDICATORS MAY BE THE FUEL PUMP ASSEMBLY, FUEL PRESSURE REGULATOR, OR SOME OTHER VITAL COMPONET IN THE FUEL SYSTEM. I AM SURE GM KNOWS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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