GMC Acadia Complaints (2007)

428 consumer complaints on file.

#10694760March 17, 2015
STEERING
TL* THE CONTACT OWNS A 2007 GMC ACADIA. WHILE DRIVING 25 MPH AND MAKING A LEFT OR RIGHT TURN, THE VEHICLE VIBRATED AND THERE WAS A LOSS OF POWER STEERING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692569March 6, 2015
ELECTRICAL SYSTEM, TRACTION CONTROL SYSTEM
WE HAD A SNOW STORM SO THE VEHICLE SAT IN THE DRIVEWAY, THE NEXT DAY MY WIFE ON HER WAY TO WORK CALLS AND TELLS ME THAT THE TRUCK STARTED TO DISPLAY ALL OF THE FOLLOWING, TRACTION CONTROL OFF, SERVICE TRACTION CONTROL, SERVICE STABILITITRAK, ENGINE POWER REDUCED. SHE LOST SPEED BUT NOTHING MAJOR HAPPEN. THE NEXT DAY I TOOK THE VEHICLE TO WORK WHILE DRIVING HOME AT A STOP LIGHT THE TRUCK STARTED TO SHAKE AND ALL OF THE SAME MESSAGES STARTED TO COME UP AGAIN, TRACTION CONTROL OFF, SERVICE TRACTION CONTROL, SERVICE STABILITITRAK, ENGINE POWER REDUCED. I WAS ABLE TO PULL TO THE SIDE AND TURN THE VEHICLE OFF AND TURNED IT BACK ON AND THE SAME THING CONTINUED TO HAPPEN WITH THE ENGINE SHAKING AND THE INFORMATION CENTER DISPLAYING EVERYTHING ALL OVER AGAIN. I CALLED A LOCAL GMC DEALER AND THEY TOLD ME TO BRING IT IN. I WAS ABLE TO START THE VEHICLE BACK UP AGAIN AND THE TRUCK WAS FINE, ON THE FREEWAY THE SAME THING HAPPEN SO I DROVE ON THE FRONTAGE ROAD. THE DEALER COULD NOT SERVICE IT DUE TO 3 DAYS WORTH OF WORK TO BE DONE. I WAS TAKING IT HOME AND THE SAME ISSUE HAPPENED AGAIN. WE FINALLY GOT IT TO ANOTHER DEALER AND IT CONTINUED TO SNOW, I WENT BACK TO GET SOMETHING OUT OF THE TRUCK AND THE BACK SEATS OF THE TRUCK WERE WET AND I COULD SEE WATER ON THE SECOND ROW. I AM HOPING THAT ITS NOT WIRING ISSUES DO TO ISSUES WITH WATER LEAKAGE FROM THE MOON ROOF OF OUR TRUCK THAT WE FOUND WHILE SEARCHING ON YOUTUBE. I HOPE GM RECALLS THE SUNROOF/ MOON ROOF ISSUES WITH THE LEAKAGE THAT MIGHT BE HARMING THE WIRES INSIDE THE TRUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692352March 5, 2015
ENGINE, VEHICLE SPEED CONTROL
AFTER TAKING MY VEHICLE TO PHIL MOORE BUICK GMC ON 10/16/2014 AND PAYING $1341.10 FOR REPAIRS AFTER A CHECK ENGINE LIGHT INDICATOR, THE CHECK ENGINE LIGHT CAME ON AGAIN ON 10/20/2014 AND CAUSED THE VEHICLE TO SLOW FROM 60 MILES PER HOUR TO 20 MILES PER HOUR ON THE HIGHWAY. WHEN THE VEHICLE WAS RETURNED TO THE DEALERSHIP ON10/21/2015, I WAS TOLD THERE WERE ADDITIONAL REPAIRS NEEDED ON THE ENGINE AT AN ESTIMATED COST OF $2789.18. BECAUSE REPAIRS HAD JUST BEEN COMPLETED ON THE SAME AREA 5 DAYS EARLIER, I CALLED THE GM CORPORATION AND I WAS INFORMED THAT REPAIRS TO THE ENGINE SHOULD HAVE BEEN COVERED UNDER A RECALL AND THE DEALERSHIP SHOULD HAVE NOTICED THE RECALL AT THE TIME OF SERVICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691183February 27, 2015
STEERING
I EXPERIENCED THE ISSUE WHILE DRIVING IN THE CITY ABOUT 25 MPH. I LOST POWER STEERING WHILE TURNING AND ALMOST HIT ANOTHER CAR. I HAVE RECEIVED A RECALL LETTER FROM GM AND I SCHEDULED AN APPOINTMENT WITH THE DEALERSHIP. THEY REQUIRED MY VIN NUMBER TO CHECK AND MAKE SURE MY CAR WAS COVERED UNDER THE RECALL AND ASSURED ME THAT IT WAS. I THEN TOOK MY CAR TO THE DEALER AND AFTER THEY HAD IT FOR 4 HOURS, I RECEIVED A CALL STATING THEY WON'T COVER IT BECAUSE I EXCEEDED THE MILEAGE BY 10,000 MILES. THE DEALERSHIP THEN ATTEMPTED TO MAKE ME PAY A DIAGNOSTIC FEE. I CONTACTED GM AND THEY ARE NOT WILLING TO DO ANYTHING TO HELP. I HAVE OWNED MY CAR FOR 2 YEARS AND THEY ARE JUST NOW NOTIFYING ME ABOUT THE RECALL. THE DEALERSHIP WAS ONLY WILLING TO GIVE ME A 5% DISCOUNT OFF OF $1084. I HAVE EXPRESSED MY FEELING ON THIS AND EXPLAINED THAT I JUST RECEIVED THE LETTER AND THAT THE CAR IS 8 YEARS OLD, WHY DID IT TAKE THEM SO LONG TO CONTACT THE CUSTOMERS. THEY REALLY EXPECT A 8 YEAR OLD CAR TO HAVE LESS THEN THE 150,000 MILE LIMIT THEY SET. I ALSO EXPRESSED THAT THIS IS A SERIOUS SAFETY ISSUE WHEN YOU LOSE ALL POWER STEERING WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681787February 6, 2015
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, ENGINE
WHILE TRAVELING DOWN HIGHWAY, CAR DISPLAYS MESSAGE "SERVICE STABILITRACK ENGINE POWER REDUCED". CAR SLOWS DOWN AND SHAKES. TURNING CAR OFF FOR A FEW MINUTES THEN TURNING BACK ON CLEARS ISSUE, HOWEVER, HAPPENS MULTIPLE TIMES DAILY. VERY DANGEROUS WHILE TRAVELING ON HIGHWAYS OR FREEWAYS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681043February 3, 2015
POWER TRAIN
WHILE DRIVING DOWN THE ROAD, THE ACADIA WOULD NOT SHIFT OUT OF FIRST GEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676201January 17, 2015
POWER TRAIN
TRANSMISSION WAVE PLATE WENT OUT. VEHICLE CAME TO SUDDEN STOP IN MIDDLE OF BUSY INTERSECTION AND THEN WOULD NOT MOVE. MY WIFE ALMOST GOT REAR ENDED AND WAS STRANDED. THIS IS A KNOWN PROBLEM IN THESE CARS AND NEEDS TO BE FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671937January 12, 2015
ELECTRICAL SYSTEM
WHILE TRAVELING ALONG A SPEEDY FREEWAY MY CHECK ENGINE LIGHT CAME ON ALONG WITH THE FOLLOWING MESSAGES, CHECK GAUGES, TRACTION CONTROL OFF, SERVICE TRACTION CONTROL, SERVICE STABILITITRAK, ENGINE POWER REDUCED. MY VEHICLE DROPPED FROM 70 MILES PER HOUR TO 45 MILES PER HOUR IN LESS THAN TEN SECONDS. WHEN STOPPED ON THE SIDE OF THE FREEWAY MY VEHICLE BEGAN TO SHAKE BEFORE I TURNED OFF HE CAR. TURNING OFF THE CAR RESETS THE PROBLEM, BUT IT CAME BACK FOUR MORE TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670441January 6, 2015
ELECTRICAL SYSTEM
THE VEHICLE START SOMKEING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667410December 20, 2014
EXTERIOR LIGHTING
I WAS DRIVING MY GMC ACADIA ALL OF A SUDDEN ONE OF THE HEADLIGHTS JUST TURNED OFF, THEN A FEW MINUTES AFTER SAME THING HAPPENED TO THE OTHER HEADLIGHT. I HAVE READ THAT IT HAS HAPPEN TO A FEW AND GOING TO SOME ELECTRIC ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659749November 20, 2014
POWER TRAIN
WHILE DRIVING ON THE HIGHWAY AT 60 MPH AND THEN ACCELERATING THE TRANSMISSION WILL VIOLENTLY SLIP WHILE SHIFTING INTO A LOWER GEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651888November 2, 2014
POWER TRAIN
OUR 2007 GMC ACADIA BEGAN SLIPPING AND STUTTER STEPPING IN REVERSE. IF ON A HILL IT WAS VERY NOTICEABLE AND FELT LIKE YOU WERE SLIPPING ON ICE BEFORE REVERSE GEAR WOULD ENGAGE. THEN ON SLOW ACCELERATION FORM A TRAFFIC LIGHT SLIPPAGE WOULD OCCUR AND A ROUGH CHANGE IN THE GEAR EXCHANGE FOR NORMAL TRAFFIC SPEED. HAD IT DIAGNOSED AT A REPUTABLE LOCAL REPAIR SHOP AND THEY SAID IT WAS A WARPED WAVE PLATE AND A NEW OR REBUILT TRANSMISSION WAS REQUIRED, THE REPAIR COST WITH WARRANTY WOULD BE 4,225.00. WE TOOK IT TO THE DEALER WHERE WE PURCHASED THE ACADIA. THEY ALSO DIAGNOSED IT AS A DEFECTIVE WAVE PLATE, RECOMMENDING A NEW TRANSMISSION OR AT LEAST TO REBUILD IT. NEW TRANSMISSION TO COST 5,890.00 THE WAVE PLATE ON THE 2007 ACADIA'SHAVE CAUSED A GREAT MANY PROBLEMS FOR OTHER OWNERS AND ITS REPORTED THEY WERE NOT PROPERLY HEAT TREATED WHEN MANUFACTURED. THEY BREAK APART AFTER JUST SO MANY ENGAGES CAUSED WHEN SHIFTING AND ALMOST ALWAYS SHORTLY AFTER THE 50,000 MILE WARRANTY. FILED A COMPLAINT WITH GM REQUESTING ASSISTANCE WITH REPAIRS DUE TO A FAULTY PART THEY SHOULD HAVE BEEN AWARE OF. THEY SAID THEY WOULD GET BACK TO ME, BUT NEVER DID. WE REPAIRED IT AT THE LOCAL REPAIR SHOP COSTING 4,225.23 CENTS WITH A 5 YEAR 100,000 MILE WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651044October 29, 2014
POWER TRAIN
10/27/2014 - 2007 GMC ACADIA TRANSMISSION SLIPS CONTINUALLY UNTIL IT HAD A COMPLETE FAILURE AT 111,000. I CALLED GM AND OPENED CLAIM. GOOGLE ACADIA TRANSMISSION PROBLEMS, WHY HAS THIS TRANSMISSION NOT BEEN RECALLED? GM FAILED TO HARDEN THESE WAVE PLATES IN THE 2007 & 2008 GMC ACADIA . THERE ARE DOCUMENTED FAILURES OUT THERE AS SOON AS 25,000 MILES. THIS TRANSMISSION IS SUCH A PIECE OF JUNK. THE LOCAL TRANSMISSION SHOP WORKS ON THIS TRANSMISSION MORE THAN ANY OTHER. PLEASE HELP US THE BILL FOR TRANSMITTION TO BE FIXED IS ALMOST $4500
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649394October 23, 2014
POWER TRAIN
2007 GMC ACADIA TRANSMISSION SLIPS CONTINUALLY UNTIL IT HAD A COMPLETE FAILURE AT 127,000 NEEDING 2,3,5 AND REVERSE WAVE PLATES. GOOGLE ACADIA TRANSMISSION PROBLEMS, WHY HAS THIS TRANSMISSION NOT BEEN RECALLED? GM FAILED TO HARDEN THESE WAVE PLATES IN THE 2007 & 2008 GMC ACADIA ALONG WITH THE CLONE CARS IN THE GM LINE UP. THERE ARE DOCUMENTED FAILURES OUT THERE AS SOON AS 25,000 MILES. THIS TRANSMISSION IS SUCH A PIECE OF JUNK. THE LOCAL TRANSMISSION SHOP WORKS ON THIS TRANSMISSION MORE THAN ANY OTHER. DID THE NHTSA STOP HOLDING GM ACCOUNTABLE FOR GROSS NEGLIGENCE AFTER THE BAILOUT? I GUESS THE ONLY RECOURSE IS TO TAKE MATTERS INTO OUR OWN HANDS LIKE MINI COOPER DRIVERS AND BECOME PART OF A CLASS ACTION LAWSUIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643301October 8, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2007 GMC ACADIA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V062000 (AIR BAGS). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640294September 30, 2014
POWER TRAIN
THE TRANSMISSION WENT OUT. I ONLY HAVE 70K MILES ON THE CAR AND WE HAD TO REPLACE THE ENTIRE TRANSMISSION. IT COST ME SEVERAL THOUSAND DOLLARS TO GET IT FIXED! I AM THANKFUL THAT WHEN IT HAPPENED, MY HUSBAND WAS PULLING INTO A PARKING LOT AND NOT GOING DOWN A FREEWAY WITH OUR CHILDREN IN THE CAR. AS I INVESTIGATE THIS ISSUE WITH THE 2007 ACADIA'S I'M FINDING THAT THE TRANSMISSION FAILURE IS A HUGE ISSUE! PLEASE GMC FIX THIS PROBLEM BEFORE LIVES ARE LOST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638916September 25, 2014
POWER TRAIN
TRANSMISSION FAILURE. WE WERE DRIVING OUT OF TOWN ON AN INTERSTATE HIGHWAY APPROXIMATELY 65 MPH AND ENGINE SUDDENLY REVVED INDICATING THAT THE TRANSMISSION WAS DISENGAGED. COULD NOT ACCELERATE AND HAD TO COAST TO THE SIDE OF THE ROAD IN A CONSTRUCTION ZONE. THERE WAS NO WARNING OF THE IMPENDING FAILURE OTHER THAN SOME TRANSMISSION SLIPPAGE EARLIER IN THE TRIP. TRANSMISSION DID NOT WORK AT ALL IN DRIVE OR REVERSE. HAD TO BE TOWED TO AN OUT OF TOWN SHOP AND RENT A CAR TO GET BACK HOME. REPAIR SHOP STATED THAT TRANSMISSION HAD FAILED AND NEEDED TO BE REPLACED (APPROX. $4,500) AND THAT IT WAS A COMMON PROBLEM. SHOCKING THAT IT FAILED AT SUCH LOW MILEAGE. WE WERE ADVISE BY OUR LOCAL REPAIR SHOP TO CONTACT GM BUT THEY HAVE NOT CONTACTED US BACK. WE HAVE NO CHOICE BUT TO GET THE REPAIRS DONE SO WE HAVE THE VEHICLE BACK. I JUST WANTED TO INCLUDE OUR INCIDENT ALONG WITH THE MANY OTHER COMPLAINTS. WE WILL WARN OTHER ACADIA OWNERS WHO WE KNOW OF THE PROBLEM (ACADIAS ARE COMMON WHERE WE LIVE) AND THE MANY OTHER PROBLEMS THAT IT HAS (BASED ON THE NUMEROUS OTHER COMPLAINTS AND SERVICE BULLETINS). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638422September 23, 2014
VISIBILITY:SUN/MOON ROOF ASSEMBLY, STRUCTURE
JUST PURCHASED 2007 GMC ACADIA 2 WEEKS AGO AND DISCOVERED A MAJOR SUNROOF LEAK. THE LEAK IS VERY BAD. THEN I FOUND OUT THIS IS A MAJOR PROBLEM FOR THIS MAKE AND MODEL VEHICLE. I AM VERY DISAPPOINTED BECAUSE NOW I AM STUCK WITH A VEHICLE THAT I AM MAKING PAYMENTS ON WITH A PROBLEM THAT I'M SURE WILL LEAD TO OTHER MAJOR PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632110September 10, 2014
STEERING
THE 2007 GMC ACADIA AND OTHER VEHICLES BUILT ON THE LAMBDA PLATFORM ARE EXTREMELY DANGEROUS. THESE VEHICLES INTERMITTENTLY LOOSE POWER STEERING DURING THE RAIN. GMC IS AWARE OF THIS AWARE OF THIS PROBLEM AND HAS CREATED A SERVICE BULLETIN, BUT THE ALLEGED REPAIR DOES NOT FIX THE PROBLEM. GM HAS KNOWN ABOUT THIS VERY DANGEROUS PROBLEM AND CONTINUES TO ALLOW THESE DANGEROUS VEHICLES TO BE ON THE ROAD. GM HAS REFUSED TO RECALL THE EFFECTED VEHICLES. I HAVE REPEATEDLY REPORTED THIS PROBLEM TO THE DEALER, GM EXECUTIVES, GM ENGINEERS AND THE GM ENGINEERS HAVE BEEN AWARE OF THIS DANGEROUS PRODUCT DEFECT, BUT REFUSED TO ACT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630574September 4, 2014
POWER TRAIN
DRIVING ON HIGHWAY ON LABOR DAY. SUDDENLY MY GMC ACADIA TRANSMISSION STARTS SLIPPING AND I AM IN HEAVY TRAFFIC. MY VEHICLE STARTS SLOWING DOWN AND I HAVE NO CONTROL OF SPEED. LUCKY FOR ME AND MY SON I WAS ABLE TO MANEUVER MY CAR TO THE SIDE OF THE ROAD WITHOUT CREATING AN ACCIDENT. I LOOK ONLINE TO FIND THAT THIS IS A COMMON PROBLEM FOR MANY CARS WITH THIS TRANSMISSION. WHY IS THIS NOT A RECALL?? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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