GMC Acadia Complaints (2008)

854 consumer complaints on file.

#10232915July 1, 2008
ENGINE AND ENGINE COOLING
SIMILAR TO COMPLAINT # 10224804, I HAVE ALSO HAD AN ISSUE WITH MY GMC ACADIA. CHECK ENGINE LIGHT ILLUMINATED, AND TOOK VEHICLE TO THE DEALERSHIP. I WAS TOLD THAT THE GAS CAP WASN'T FULLY TIGHTENED, AND THAT'S WHAT THE PROBLEM WAS. THIS HAPPENED TWICE. AFTER THE THIRD TIME THE CHECK ENGINE LIGHT CAME ON, THE DEALERSHIP "MAGICALLY" DISCOVERED THAT IT WASN'T THE GAS CAP. THERE WAS A BAD SENSOR, A BAD SOLENOID, THE CAMSHAFT WAS INCORRECTLY FIT TO THE ENGINE BLOCK, AND NOW A BAD CYLINDER. NO RESOLUTION FROM GM OTHER THAN THE TECHNICIANS ARE LOOKING INTO THE MATTER. THE DEALERSHIP HAS BEEN WORKING ON THE VEHICLE FOR OVER 30 DAYS NOW WITH NO REPAIR, AND NO IDEA WHEN THE REPAIR IS GOING TO HAPPEN. GM TECH SUPPORT HAS NO IDEA WHAT THE PROBLEM IS, ACCORDING TO THE DEALERSHIP. VEHICLE PURCHASED 12/13/07. FIRST CHECK ENGINE LIGHT ON 01/07/08, SECOND 01/17/08, THIRD 5/20/08. MILEAGE: 994. CURRENT MILEAGE: 4,334. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230134June 6, 2008
AIR BAGS:FRONTAL, STRUCTURE
THIS IS THE SECOND TIME, WITHIN TWO WEEKS, I HAVE TAKEN MY GMC ACADIA SLT2 AWD 2008 TO BE SERVICED FOR A LEAKY SUNROOF. I AM GETTING MAJOR WATER DAMAGE IN THE WIRING SYSTEM, AND AIRBAG HOLDER. I HAVE MORE MILES ON MY RENTAL VAN, THEN MY BRAND NEW ACADIA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229896June 4, 2008
STRUCTURE
I PURCHASED A GMC ACADIA SLT2 AWD 2008 ON 5/21/08. 5/31/08 MY SUNROOF LEAKED, AND STARTED DRIPPING OUT OF THE AIRBAG HOLDER. THE WATER WENT INTO THE DASHBOARD INTO WIRING, SPEAKERS, VENTS AND THEN CONTINUED TO DRIP ONTO THE FLOOR BOARD. 6/1/08 I STARTED SMELLING A CHEMICAL, WHICH SMELLED LIKED A STRONG ODOR OF PROPANE "LIKE" SMELL. I HAVE BEEN GETTING SICK AND NAUSEATED, ALONG WITH MY THREE GIRLS. I AM CONCERNED ABOUT MY HEALTH, MOREOVER THE HEALTH OF MY GIRLS AND HUSBAND. I ALSO, PLANNED ON SELLING REAL ESTATE RESIDENTIAL PROPERTY WITH MY ACADIA. SO, I'M CONCERNED ABOUT MY FUTURE CLIENTS, AND CUSTOMERS. THE DEALERSHIP, AUTO TOWN BUICK PONTIAC GMC, 16803 SE MCLOUGHLIN BLV, MILWAUKEE, OR 97267, HAS BEEN UNHELPFUL, DUE TO THEM "POSSIBLY"BUYING BACK MY GMC ACADIA. THE SALES MANAGER, MOON, HAS BEEN UNPROFESSIONAL AND INCOMPETENT. *TR
Crash:
No
Fire:
No
Injuries:
5
Deaths:
0
#10229975June 4, 2008
FUEL SYSTEM, OTHER, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
GMC ACADIA WAS BOUGHT IN JANUARY 2008. HAS BEEN BACK 4 TIMES FOR PROPANE SMELL THAT COMES INTO THE CAR FROM THROUGH THE VENTS. IT MOSTLY HAPPENS WHEN I STOP FOR A RED LIGHT. THE FUMES SEEM TO BACK UP INTO THE CAR. CATALYTIC CONVERTER AND EXHAUST SYSTEM WAS SWITCH OUT BUT IT CONTINUES TO HAPPEN EVEN AFTER 7000 MILES. HAVE CALLED GM CORP AS WELL AS DEALER TO COMPLAIN THAT THE SMELL IS MAKING ME SICK. DOCTOR NOTES HAVE BEEN SENT TO DEALER AND CORP BUT STILL NOT RESOLVED. I DRIVE WITH MY WINDOWS OPEN EVEN IF IT 20 DEGREES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226407May 1, 2008
AIR BAGS
MVA 2/2/08, NO INJURIES. AIR BAGS DID NOT DEPLOY, FRONT PASSENGER SIDE HIT. COMPLAINT #1, GM WOULD NOT RELEASE PARTS FOR REPAIRS TO BE DONE IN A TIMELY FASHION. AS OF MAY 1, 2008, VEHICLE IS STILL NOT REPAIRED. GM ENGINEER CHECKED VEHICLE DUE TO NO AIRBAG DEPLOYED AND STATES NO SENSORS HIT. HOWEVER, ON APRIL 30 THE BODY SHOP STATES THEY REMOVED FRONT DASH AND FOUND AN AIR BAG SENSOR TO BE "FRIED". WE NOTIFIED CONSUMER SAFETY DIVISION AT GM AND WAS TOLD CASE WAS CLOSED AND NO FURTHER INVESTIGATION WOULD BE PERFORMED DESPITE THE NEW FINDING. I FIND GM TO BE VERY NEGLIGENT FROM THE BEGINNING OF THIS INCIDENT. WE HAVE MADE CAR PAYMENTS AND PAID INSURANCE ON A VEHICLE THAT WE CANNOT DRIVE AND NOW I DO NOT FEEL SAFE PUTTING MY FAMILY IN A VEHICLE THAT I AM NOT SURE IS SAFE. THE VEHICLE IS A 2008 GMC ACADIA. THANK YOU. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10224804April 17, 2008
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THAT THE CAMSHAFT WAS FAILING. THERE WAS NO ACCELERATION POWER WITHIN THE FIRST 100 MILES OF DRIVING. THE CONTACT CONSULTED THE GMC DEALER AND THEY STATED THAT NOTHING COULD BE DONE. ON ANOTHER OCCASION, WHEN THE VEHICLE WAS STARTED, THE ENGINE LIGHT ILLUMINATED. THE GMC DEALER WAS CALLED AGAIN AND THEY OFFERED FREE MAINTENANCE/SERVICE (WHICH WAS INCLUDED IN THE CONTACT'S EXTENDED WARRANTY), BUT THERE WAS NO REMEDY FOR THE FAILURE. THE CONTACT STATED THAT THE LIGHT EVENTUALLY DIMMED, BUT ILLUMINATED AGAIN AT LEAST 3 MORE TIMES. THE CURRENT MILEAGE WAS 938 AND FAILURE MILEAGE WAS APPROXIMATELY 800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224678April 16, 2008
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
EXHAUST FUMES ENTERING VEHICLE. WHEN VEHICLE IS RUNNING AND AT A STOP, EXHAUST FUMES ENTER THE PASSENGER COMPARTMENT. ALL WINDOWS ARE IN THE UP POSITION, AND ALL DOORS ARE PROPERLY CLOSED DURING THE EVENT. RESULTS IN NAUSEA AND HEADACHE. OCCURS EVERY TIME VEHICLE IS DRIVEN. DEALER HAS NOT RESOLVED THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223676April 8, 2008
EXTERIOR LIGHTING:HEADLIGHTS
TL*THE CONTACT OWNS A 2008 GMC ACADIA. AT NIGHT, THE DRIVER SIDE HEADLIGHT FAILS TO ILLUMINATE PROPERLY. THE LIGHT EMITS A SHADOW, WHICH MAKES IT DIFFICULT FOR THE CONTACT TO SEE OTHER VEHICLE'S OR OBJECTS ON THE DRIVER SIDE. THE DEALER STATED THAT THE ALIGNMENT IS CORRECT AND FOUND NO FAILURE WITH THE VEHICLE. THE MANUFACTURER STATED THAT THE HEADLIGHT IS CORRECTLY DESIGNED AND MEETS FACTORY SPECIFICATIONS. THE CURRENT MILEAGE WAS 2,115 AND FAILURE MILEAGE WAS 1,700. UPDATED 04/28/08. *LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223233April 3, 2008
STEERING
2008 GMC ACADIA CAUGHT ON FIRE WHILE DRIVING DOWN THE ROAD AND BURNT TO NOTHING BUT THE FRAME. LUCKILY WE ALL GOT OUT OK. PRIOR TO THIS OUR CAR WAS IN THE SHOP DUE TO THE POWER STEERING HOSE COMING APART. WE FEEL THIS IS WHAT HAPPENED THIS TIME AS WELL BECAUSE BY THE TIME WE PULLED OFF THE ROAD WE HAD NO POWER STEERING TO THE CAR. GMC AS WELL AS THE DEALERSHIP WE BOUGHT IT FROM ARE DOING NOTHING AND I STILL HAVE NO CAR. I AM OUT MY DOWN PAYMENT AS WELL AS 2 ALMOST 700.00 PAYMENTS AND I LOST MY TRADE IN CAR ON TOP OF THAT. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10217051February 5, 2008
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
EXHAUST FUMES ENTERING VEHICLE. WHEN VEHICLE IS RUNNING AND AT A STOP, EXHAUST FUMES ENTER THE PASSENGER COMPARTMENT. ALL WINDOWS ARE IN THE UP POSITION, AND ALL DOORS ARE PROPERLY CLOSED DURING THE EVENT. RESULTS IN NAUSEA AND HEADACHE. OCCURS EVERY TIME VEHICLE IS DRIVEN. DEALER HAS NOT RESOLVED THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10214007January 7, 2008
ELECTRICAL SYSTEM
MY COMPLAINT CONCERNS MY 2008 ACADIA DELIVERED SEPT.2007. CURRENTLY WITH LESS THAN 5,900 MILES ON IT. IT IS NOW IN THE SHOP FOR FAILURE TO START FOR THE THIRD TIME. THE BATTERY IS SOMEHOW BEING DISCHANGED. OTHER THAN REPLACING THE ORIGINAL BATTERY, ON THE FIRST OCCURANCE, THE DEALER SERVICE CAN NOT SEEM TO TRACK DOWN THE SOURCE OF THE PROBLEM. THEY SAY THAT THE CHARGING SYSTEM CHECKS OUT OK. IT DOES SEEM TO START FINE FOR A WHILE, SEVERAL WEEKS, THEN ALL OF A SUDDEN IT WILL HAVE A DEAD BATTERY OVER NIGHT. NOTHING IS EVER LEFT ON. I CHECK THAT EACH TIME THE GARAGE DOOR IS CLOSED. THE HEADLIGHTS ALWAYS GO OUT IN ONE MINUTE, IF ON. WHILE DRIVING I DO NOTICE THE VOLTMETER ON NUMEROUS OCCASSIONS WELL STAY AT ABOUT +15 VOLT CHARGING RATE. I KNOW THAT IT SHOULD BE NO HIGHER THAN ABOUT +13.5 VOLTS, AND SOMETIMES IT DOES, BUT MOST TIMES, NOT. I AM CONCERNED ABOUT A POSSIBLE FIRE DANGER AND BEING STRANDED SOMWHERE. I AM AN AIRCRAFT A&P. MY TROUBLE SHOOTING THOUGHTS POINT TO A STARTER SHORTING. I COULD BE WRONG BUT I WOULD START THERE AND PROVE THAT NOT TO BE THE PROBLEM. EASIEST FIX FIRST, THE AIR FORCE WAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212682December 25, 2007
STRUCTURE
MY 2008 GMC ACADIA SLT2 MODEL HAS WATER LEAKING INTO THE PASSENGER CABIN. THE WATER LEAKS ARE COMING FROM THE SEAT BELT RETRACTION AREA ON THE PILLARS LEADING DOWN FROM THE ROOF AND ALSO ON THE PILLARS AT THE FRONT WINDSHIELD WHERE THE AIRBAGS ARE LOCATED. I ALSO HAVE WATER SOAKING THE FRONT DRIVER AND PASSENGER RUGS, IT APPEARS WATER IS RUNNING DOWN THE FIRE WALL FROM THE FRONT POSSIBLY DOWN THE PILLARS. THE ROOD HEADLINER IS GETTING WET AT EACH SPOT WHERE THE ROOF PILLARS MEET THE HEADLINER. I AM QUITE CONCERNED ABOUT WATER AFFECTING THE ELECTRONICS, FUSE BOX, AIRBAG DEPLOYMENT AND I AM CONCERNED ABOUT MOLD. I HAVE NOTICED THAT THE BRAKE PEDAL SQUEAKS WHEN I DEPRESS IT AND I ATTRIBUTE THIS TO THE WATER HITTING AREAS IT SHOULD NOT BE. I PURCHASED THIS CAR WITH 1,275 MILES ON IT AS A CERTIFIED PRE OWNED VEHICLE ON 12/12/07 AND I AM BRINGING IT BACK TO THE DEALER TOMORROW 12/26/07 TO SEE WHAT THEY PLAN ON DOING TO REMEDY SAME. I HAVE READ OF VARIOUS OTHER EXPERIENCES WITH WATER LEAKS AFFECTING THE FUSE BOX AND ELECTRONICS FOR OVERALL OPERATION OF THE VEHICLE. I FEEL UNSAFE. I'VE READ SOMETHING ABOUT A TSB # 07-08-57-002A BUT I DO NOT SEE IT LISTED ON YOUR SITE, I WILL LOOK FURTHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212394December 20, 2007
SEAT BELTS:REAR/OTHER
THE SEAT BELT LATCHES IN THE SECOND ROW BENCH SEAT IN OUR 2008 GMC ACADIA PRESENT AN INJURY RISK. THEY ARE MADE OF METAL, EXTEND APPROXIMATELY THREE INCHES ABOVE THE SEAT, AND ARE IMMOVABLE. WHEN A PERSON TRIES TO "SLIDE" ACROSS THE SEAT THE LATCH CAN CAUSE INJURY. IT WOULD BE WORSE IT A PERSON SIT ON THE LATCH DIRECTLY. WE HAVE HAD TWO PEOPLE WITH PAIN AND BRUISES FROM CONTACT WITH THESE LATCHES. *TR
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10206899October 25, 2007
POWER TRAIN:CLUTCH ASSEMBLY
TL*THE CONTACT OWNS A 2008 GMC ACADIA. THE VEHICLE WAS PARKED IN THE DRIVEWAY, BUT THE GEAR WAS PLACED IN DRIVE. THE CONTACT REMOVED HIS FOOT FROM THE BRAKE PEDAL AND DEPRESSED THE ACCELERATOR PEDAL. THE VEHICLE THEN ACCELERATED IN REVERSE ON ITS OWN. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE ACCELERATION WAS NORMAL. THE GMC AREA REPRESENTATIVE STATED THAT WHEN DRIVING 6 MPH, THE ENGINE SHUTS OFF TO PREVENT THE TRANSMISSION FROM BEING DAMAGED, THUS THE VEHICLE DRIVING IN REVERSE. THE DEALER STATED THAT SINCE THE VEHICLE WAS DESIGNED IN THAT MANNER, NOTHING COULD BE DONE. THE CURRENT AND FAILURE MILEAGES WERE 127. UPDATED 11/08/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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