GMC Acadia Complaints (2008)

854 consumer complaints on file.

#10456721April 27, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THAT THERE WAS A SEVERE WATER LEAK COMING FROM THE MOON/SUN ROOF AND INTO THE INSTRUMENT PANEL, CAUSING A SHORTAGE WITH ALL OF THE ELECTRICAL COMPONENTS. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE HEADLINER THAT SURROUNDED THE MOON/SUN ROOF AREA. THE REPLACEMENT DID NOT CORRECT THE FAILURE. THE MANUFACTURER WAS NOTIFIED WHO STATED THAT THE FAILURE WAS CAUSED BY AN ENGINEERING FLAW AND OFFERED NO ASSISTANCE. THE VEHICLE WAS TAKEN TO THE DEALER FOUR TIMES FOR REPAIRS. THE CONTACT FILED A CLAIM WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 53,000 AND THE CURRENT MILEAGE WAS 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449693February 29, 2012
ELECTRICAL SYSTEM, STRUCTURE:BODY
BOUGHT OUR GMC ACADIA DEC. 2011 HAD NO ISSUES TILL JAN 2012. SINCE THEN IT HAS BEEN BACK TO THE DEALERSHIP REPEATEDLY FOR SEEMINGLY LINKED PROBLEMS. STARTED WITH JUST A DEAD BATTERY UPON FURTHER INVESTIGATION FOUND THAT THE WIRING HARNESS WAS SUBMERGED IN WATER, CAUSING BATTERY TO SHORT OUT, REPLACED THE BATTERY AND FIXED THE APPARENT POINT OF ENTRY. NOT TWO WEEKS LATER BACK IN THE SHOP, WATER POURING FROM THE HEAD LINER (AROUND THE INTERIOR LIGHTS, SUNROOF MOLDINGS, AND SEAT BELT JOINTS). OUR ACADIA REMAINED AT THE DEALERSHIP FOR THREE DAYS WITH NO LUCK OF FINDING A LEAK (CHECKED ALL DRAIN LINES AND RAN THE VEHICLE THROUGH THE WATER MACHINE). HERE WE ARE AGAIN VEHICLE HAS BEEN AT THE SHOP FOR A WEEK WITH NO LUCK OF FINDING THE POINT OF INTRUSION; THIS TIME THE WATER LEAK SHORTED OUT THE ENTIRE FUSE PANEL. AFTER TRYING TO FIND THE LEAK FOR OVER A WEEK, SENDING THE VEHICLE TO ANOTHER SHOP TO "GET A FRESH SET OF EYES ON IT", AND CONTACTING GM FOR ADVISE (WHICH WAS NO HELP) THE DEALERSHIP STILL HAS BEEN UNSUCCESSFUL IN LOCATING THE WATER LEAK. NOT SURE WHAT TO DO NEXT. ALL I KNOW IS WE BOUGHT A $30,000.00 CAR SO WE WOULDN'T HAVE PROBLEMS AND HERE WE ARE WITH PROBLEMS, EXPENSIVE PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448581February 20, 2012
AIR BAGS
PPS MODULE BAD. WE GOT A LETTER FROM GMC THAT THE AIRBAG WIRES/CONNECTOR TERMINAL PINS MAY BE CORRODED. SOON AFTER WE GOT THE NOTICE, THE AIR BAG WARNING LIGHT STARTED COMING ON INTERMITTENTLY. WE TOOK THE ACADIA IN TO DEALERSHIP. THEY SAID THE CONNECTORS ARE OK BUT NOW THE PASSENGER PRESENCE MODULE NEEDS REPLACED. OF COURSE NOT UNDER WARRANTY. WHEN WE LEFT THE DEALERSHIP NOW THE LIGHT IS ON FULL TIME AND WON'T TURN OFF. WHEN I ASKED WHY THE LIGHT IS ON FULL TIME THEY SAID NOW THAT THEY SCANNED THE CODES IT MAY HAVE CAUSED IT TO STAY ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445740January 29, 2012
STEERING, ELECTRICAL SYSTEM
CAR WILL NOT SHUT OFF AFTER REMOVING KEY FROM IGNITION TAKES A MINUTE FOR CAR TO SHUT OFF CAR WOULD NOT START NEXT MORNING INTRUNENT PANEL SHOWS MULTIPAL PROBLEMS HAVE READ ONLINE CONSUMERS WITH SAME PROBLEMS WHO IS RESPONSIBLE FOR THIS ISSUE.NEED HELP HAVE HAD VEHICLE FPR THREE WEEKS WAS NOT TOLD BY DEALER ABOUGHT PROBLEMS WITH ELECTRICAL HAVE PRINTED ALL OTHER COMPLAINTS ON LINE AND WILL SHOW TO DEALER I WOULD HOPE THAT GMC DOES NOT APPROVE WITH THESE ACTIONS.ALSO HAVE PROBLEM WITH SREERING IT MAKES A LOUD CLUNKING SOUND WHEN TURNING STEERING WHEEL THIS COUL BE A SERIOUS SAFETY ISSUE TO MY FAMILY. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445221January 25, 2012
STEERING
SINCE PURCHASE OF CAR NEW IT WOULD MAKE A LOUD CLUNKING NOISE, WHICH COULD BE FELT ON DRIVER SIDE FLOOR. COULD NEVER DUPLICATE FOR TECH. EVERYTIME IT IN SHOP THEY CHECKED THE PROBLEM. FINALLY AT 20,000 MILES THEY DECIDED TO CHANGE ENTIRE RACK, THOUGHT THIS WOULD FIX PROBLEM. IT DIDN'T. CLUNK GOT LOUDER AND LOUDER, BUT OF COURSE STILL COULD NOT DUPLICATE FOR TECH. AT 45,000 THEY CHANGED RACK AGAIN. I GUESS THIS CAR HAS A DISPOSABLE RACK. LUCKY FOR ME I HAD A CLAIM NUMBER WITH GENERAL MOTORS AND IT WAS COVERED. ON APPROX 12/22 PUT CAR IN PARK ON A FLAT SURFACE. CAR MOVED APPROX 4FT, HAD TO PUT BRAKE ON TO STOP. THEN A FEW DAYS LATER IT HAPPENED AGAIN. WAS TOLD BY TECH 1ST TIME I IT'S A CHARACTERISTIC OF ACADIA. WHEN I CONTACTED GM THEY SAY THEY HAVE NEVER HEARD THIS AND THE TECH COULD NOT DUPLICATE. THIS CAR IS NOT SAFE. GM OFFERED ME 2,000 FOR ME TO BUY A NEW CAR BUY A NEW CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445260January 25, 2012
AIR BAGS
PPS MODULE-PASSENGER PRESENCE SYSTEM- DETECTS FRONT SEAT PASSENGER PRESENCE TO ACTIVATE RESTRAINT SYSTEM, THE DEALER FOUND TO HAVE A SHORT AND WAS SENDING SIGNAL TO DASHBOARD ALERT-- "SERVICE AIRBAG" DEALER ALSO FOUND FRONT SENSORS ALSO BAD. HOWEVER, NO WARRANTY COVERAGE EVEN THOUGH AN EXTENDED GM WARRANTY WAS PURCHASED WHEN VEHICLE WAS NEW. APPEARS FROM OTHER COMPLAINTS WITH NHTSA DEALING WITH AIRBAG ISSUES ON SAME MODEL VEHICLE THERE IS A SAFETY ISSUE GMC NEEDS TO ADDRESS, OR NHTSA NEEDS TO GET GMC TO ISSUE A RECALL..SEE MY PRIOR SUBMISSION CASE #[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443381January 10, 2012
AIR BAGS, STRUCTURE
GMC IS AWARE OF THE PROBLEM WITH THE ACADIA THAT THE CAR LEAKS WATER FROM THE ROOF, AND I MEAN POURS IN. THIS WATER ALSO ENTERS THE ELECTRICAL SYSTEM OF THE VEHICLE AND AFFECTS THE AIRBAGS. THIS IS A HUGE SAFETY CONCERN FOR ME. THERE IS NO TELLING WHAT OTHER SAFETY FEATURES WILL BE COMPROMISED WITH THIS WATER LEAK ISSUE. ANY HELP CONCERNING THIS ISSUE WILL BE GREATLY APPRECIATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442393January 4, 2012
STEERING, VISIBILITY
TL* THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE REGAINED ITS STEERING FUNCTION ON ITS OWN A FEW MOMENTS LATER. THE FAILURE RECURRED ON AN INTERMITTENT BASIS. ALSO, THE FRONT PASSENGER SIDE WINDOW WOULD NOT CLOSE WHEN THE BUTTON ON THE DRIVER'S SIDE DOOR PANEL WAS DEPRESSED. THE PASSENGER SIDE WINDOW WOULD ONLY CLOSE IF THE BUTTON ON THE PASSENGER SIDE DOOR PANEL WAS USED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441196December 26, 2011
STEERING
MY WIFE WAS DRIVING IN THE WALMART PARKING LOT AND WENT THROUGH A PUDDLE OF WATER CAUSING THE POWER STEERING TO STOP WORKING. I TOLD HER TO STAY THERE UNTIL I COULD GET THERE TO MEET HER. WHEN I ARRIVED, I DROVE THE VEHICLE THROUGH ABOUT AN INCH OF STANDING WATER IN THE SAME PARKING LOT AND THE POWER STEERING STOPPED WORKING AGAIN. THIS HAS HAPPENED ONE MORE TIME SINCE THEN WHILE DRIVING ABOUT 25 MPH ON A ROAD NEAR OUR HOME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441208December 26, 2011
AIR BAGS, ELECTRICAL SYSTEM
REPEATED (AT LEAST 5 TIMES) LEAK ALONG THE AIRBAG DRIVER AND PASSENGER SIDE. DEALER SAYS THEY FIX IT AND THE PROBLEM REAPPEARS ON THE NEXT RAIN EVENT. CAUSING ELECTRICAL PROBLEMS AND MOLD PROBLEM IN THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440381December 19, 2011
ELECTRICAL SYSTEM
PURCHASED USED ACADIA 10/6/11 AND IN DECEMBER 2011 HAD TO HAVE BATTERY REPLACED BECAUSE WOULD NOT START. TWO WEEKS LATER CAR WOULD NOT START AGAIN. TOOK TO DEALERSHIP WHO DISCOVERED SUNROOF DRAIN HAD BEEN PLUGGED AND CAUSED THE WHOLE UNDERCARRIAGE TO FLOOD AND SHUT ALL ELECTRICAL POWER DOWN. I HEAR FROM PEOPLE THAT THERE HAD BEEN A RECALL ON THE SUNROOF DRAIN FOR EXACTLY THIS PROBLEM. HOW CAN A DEALERSHIP SELL A CAR THAT HAS HAD A RECALL NOT TAKEN CARE OF?? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438677December 5, 2011
STEERING
I WAS TURNING ONTO A FOUR LANE ROAD FROM STOP LIGHT WITH MY 4 YR. OLD LITTLE GIRL . THE ACADIA LOST POWER AND THE STEERING WHEEL LOCKED , AND COULD NOT TURN AT ALL . STUCK BROADSIDE IN TWO DIRECTIONS OF ONCOMING TRAFFIC ! CARS WHERE VEERING AROUND US ! HAZARD LIGHTS DO NOT WORK VERY WELL WHEN YOU ARE STUCK BROADSIDE , AND THEY CANT SEE THEM ! LIGHTS WERE COMING ON AND MESSAGES WERE SAYING CHECK ENGINE ! AFTER AROUND A MINUTE AND A HALF EVERYTHING WORKED AS IF NOTHING HAPPENED . DANGEROUS , SOMETHING SHOULD BE DONE ! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435063November 9, 2011
STRUCTURE:BODY, POWER TRAIN
CAUSE CODE: 6021 - COMPONENT DAMAGED/CRACKED, REVERSE CLUTCH PLATE REPLACEMENT READING VARIOUS FORUMS, THESE SEEMS TO BE A PROBLEM WITH ALL LAMBADA PLATFORMS, HUNDREDS IF NOT THOUSANDS OF TRANSMISSION FAILURES, CREATING A MAJOR SAFETY CONCERN FOR MYSELF AND THE PUBLIC. GM NEEDS TO REPLACE THESE TRANNYS WITH A NEW MORE DURABLE/RELIABLE DESIGN BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED, ITS ONLY A MATTER OF TIME. PLEASE CONFRONT GM WITH THESE COMPLAINTS...THX HTTP://TOWNHALL-TALK.EDMUNDS.COM/WEBX/.F215073?DISPLAYRECENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434086November 3, 2011
EXTERIOR LIGHTING
HEADLIGHT FAILURE DUE TO FAULTY WIRING IN HEADLIGHT ASSEMBLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433932November 2, 2011
STEERING
APPARENTLY THE ENTIRE LINE UP OF GM CROSSOVERS (ACADIA, ENCLAVE, AND TRAVERSE) 2007-2010 ARE AFFECTED BY A POWER STEERING PROBLEM. MINE HAS A WHINE IN THE POWER STEERING PUMP. IT IS POSSIBLY THE PUMP, OR THE RACK AND PINION. THE DEALER QUOTED ME $450-$1000 TO REPAIR. I KNOW THAT THEY HAVE IMPROVED THE POWER STEERING PUMPS ON THESE VEHICLES, WHICH INDICATES TO ME THAT THE ORIGINAL WAS DEFECTIVE. I FEEL LIKE STEERING IS A PART OF SAFELY DRIVING THESE VEHICLES. IF THE POWER STEERING GOES OUT WHILE I AM DRIVING OUR ACADIA, I MIGHT BE ABLE TO HANDLE IT, BUT IF MY WIFE WERE DRIVING IT, THE OUTCOME MAY BE VERY DIFFERENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432590October 24, 2011
STRUCTURE, ELECTRICAL SYSTEM
THE VEHICLE WAS LEASED NEW IN 2008 AND HAD WATER LEAKING AROUND SUNROOF. THE LEAK WAS REPAIRED HOWEVER BETWEEN 08-11 THERE WERE NUMEROUS DOCUMENTED ISSUES WITH ELECTRICAL PROBLEMS ON THIS CAR RELATING TO THE WATER LEAK. ON OCTOBER 11, 2011 I WAS DRIVING TO WORK IN THE VEHICLE AND ALL THE ELECTRICAL COMPONENTS SHUT OFF- RADIO, DIRECTIONALS, GAGES, LIGHTS. THE CAR REMAINED RUNNING AND WITHIN SECONDS THE ELECTRICAL WAS RESTORED. IT HAS CONTINUED TO SHUT ON AND OFF INTERMITTENTLY SINCE THEN. I BROUGHT THE CAR TO THE DEALER AND WAS TOLD THEY WERE UNABLE TO DIAGNOSE THE PROBLEM AND THAT I SHOULD BRING IT BACK IF IT HAPPENED AGAIN. ON THE WAY HOME IT HAPPENED AGAIN. I BROUGHT IT BACK ON OCT. 12 AND THE SAME THING HAPPENED THE WHOLE DRIVE TO THE DEALER. THEY HAVE SINCE HAD THE CAR AND TELL ME THEY DO NOT KNOW WHAT THE PROBLEM IS OR HOW TO FIX IT. I AM BEING LEFT TO DRIVE AN UNSAFE VEHICLE AND AM TOLD MY ONLY OPTION IS TO TRADE IT IN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430341October 15, 2011
STRUCTURE
PURCHASED A USED 2008 GMC ACADIA SLT1. WE HAVE HAD IT FOR SIX DAYS. WITHIN THOSE SIX DAYS WE HAVE HAD WATER ROLLING/RUSHING AROUND OUR ROOF LINER, WATER POURING OUT OF BOTH FRONT AIRBAGS AND UNDER DASH, WATER POURING OUT OF THE BACK DOME LIGHTS, REAR VIDEO SENSOR, AND BACK SEATBELTS. BOTH FRONT FLOOR MATS SATURATED WITH WATER AS WELL AS THE CARPET UNDERNEATH. IT IS TO BE NOTED THAT ALL OF THE WATER POURING OUT HAS BEEN WITNESS WHILE DRIVING. THIS IS CLEARLY A DRIVING DISTRACTION ESPECIALLY TO A NEW CAR OWNER WHO IS NOT EXPECTING THIS AT ALL. A DRIVER IS NOT SUPPOSED TO HAVE ANY DRIVING DISTRACTIONS WHILE DRIVING. THIS CAR WAS DESIGNED WITH A LOT OF SAFETY FEATURES HOWEVER WATER LEAKAGE AND POURING OUT OF SPACES HAS BEEN GREATLY OVER LOOKED. LAST NIGHT WHILE DRIVING AT NIGHT IN THE RAIN, I HAD WATER DRIP ONTO MY HAND FROM THE DRIVER'S AIRBAG WHICH TOOK ME OFF GUARD AS I WAS NOT EXPECTING IT. THIS WAS A DISTRACTION. WE HAVE PUT OUR BASEMENT ROOM DEHUMIDIFIER IN OUR ACADIA IN THE GARAGE ON THIS SIXTH NIGHT TO HELP DRY OUT ALL THE WATER IN THE CARPET AND WE ARE SURE IN THE ROOF LINER TO HOPEFULLY HELP WITH ANY MOLD THAT MAY HAVE STARTED. WE HAVE TWO SONS UNDERCARE FOR ENVIRONMENTAL ALLERGIES AND ONE WITH ASTHMA. THIS VEHICLE CANNOT BE GOOD FOR HIM. WE NOW ARE STRESSED WORRYING ABOUT WHAT FUTURE PROBLEMS WE ARE GOING TO FACE FROM THE WATER DAMAGE WE CAN SEE AND THAT WE CANNOT. THE UPPER ELECTRICAL COMPONENTS (I.E. LIGHTS, DVD PLAYER), THE BLOWER UNDER THE DASH AND OTHER INTERNAL DASH COMPONENTS, AND THE MOST SERIOUS ARE THE AIRBAGS. WILL THEY NOW WORK? THIS HAS TO BE THE BIGGEST SAFETY CONCERN FOR GMC. WE NOW HAVE A BIG FALSE SENSE OF SECURITY REGARDING THE AIR BAG DEPLOYMENT IN THE EVENT OF A CRASH. WE CANNOT COMPREHEND THAT THIS HAS BEEN ALLOWED BY OUR NATIONAL GOVERNMENT SAFETY AGENCIES SINCE 2007! WHY? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428000September 30, 2011
STEERING
TL* THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED WHEN HE TURNED THE STEERING WHEEL, HE HEARD A CLICKING NOISE. THE DEALER DIAGNOSED THAT A RIBBET IN THE STEERING COLUMN WAS LOOSE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS BEING REPAIRED. THE FAILURE MILEAGE WAS 37,000 AND THE CURRENT MILEAGE WAS 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425946September 18, 2011
UNKNOWN OR OTHER, VISIBILITY:SUN/MOON ROOF ASSEMBLY, VISIBILITY:WINDSHIELD
GMC ACADIA 2008. WATER LEAKAGE FROM SUNROOF AND OR WINDSHIELD, ENTERING COLUMNS CONTAINING AIRBAGS (WATER WAS LEAKING OUT OF AIRBAGS ON COLUMNS) AND DOWN INTO DASH BOARD AND DOWN TO CARPETS. MOLD BUILDING UP IN ROOF LINER AND CARPETS. ELECTRICAL SYSTEM MALFUNCTIONS ON TEMPERATURE GAUGE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421485August 25, 2011
EXTERIOR LIGHTING
PASSENGER SIDE HEADLIGHT DOESN'T WORK. CONNECTOR IS BURNT. APPEARS TO BE ELECTRICAL PROBLEM AND REQUIRES ENTIRE HEAD LIGHT UNIT TO BE REPLACED. NOT COVERED UNDER EXTENDED WARRANTY. COST IS ~$600. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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