GMC Acadia Complaints (2007)

428 consumer complaints on file.

#11104806June 29, 2018
ENGINE, POWER TRAIN, STEERING
WE GOT THIS 2007 GMC ACADIA AT 100,230 MILES ON AUGUST 2014. NOW IT HAS AROUND 133,800 MILES. AT 115,000 MILES IT STATED TO HAVE ISSUES WHERE IT SAID STABILITY TRACK. THE TRACTION CONTROL TURNS OFF BY ITSELF AND NOT SURE IF THE STABILITY AND THIS ARE THE SAME THING. SOME ELECTRIC PARTS HAVE ALREADY FAILED. THE CHARGING OUTLET AND ELECTRIC WINDOWS DON'T WORK RIGHT. THE PASSENGER SIDE CAN NOT BE PUT DOWN BY DRIVER SIDE. THE REAR RIGHT SIDE CAN ONLY BE PUT DOWN OF UP BY THE DRIVER. THE LEFT REAR DOES NOT WORK WHEN THE DRIVER PUTS IT DOWN OR UP. THE POWER IN THE LIFT GATE IN THE BACK HAS GONE OUT. IT ONLY OPENS OR CLOSES MANUALLY. THERE WAS ALSO A RECALL WITH THE LIFT GATE AND WE GOT IT FIXED. AFTER IT WAS FIXED THEN A WHILE LATER IT WOULD CLOSE ON US AND IT ALMOST HIT US BUT WE REACTED FAST. IT ONLY CLOSED ON US ABOUT THREE TIMES THEN IT STOPPED WORKING. IT WAS RECALL 15240.THE SAFETY ISSUE IS THAT THE STEERING WHEEL GETS HARD TO TURN WHEN MAKING A TURN OR U TURN. IT HAS HAPPENED MANY TIMES AS I AM DRIVING. ONE TIME IS ALMOST MADE ME CRASH INTO A CAR. I HAVE TAKEN IT TO TWO MECHANICS AND IT HAS ENGINE AND TRANSMISSION CODES. FOR JUST THE TRANSMISSION CODES IT WILL COST ME UP TO $4,000. ACCORDING TO THE CARFAX RECORDS IT HAS HAD INTERNAL TRANSMISSION REPAIRS AT 53,543 MILES. I FEEL LIKE THIS CAR POST A SAFETY ISSUE BECAUSE OF THE STEERING WHEEL PROBLEM. WE HAVE HAD THIS CAR FOR 3YEARS AND WE HAVE EXPERIENCED MANY PROBLEMS WITH IT. GM SHOULD PAY FOR THIS FAULTY PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101864June 14, 2018
CHILD SEAT:HARNESS BUCKLE:CONVERTIBLE, CHILD SEAT:HARNESS:STRAP/WEBBING, CHILD SEAT:HARNESS/CROTCH BUCKLE
TL* THE CONTACT OWNS A GRACO EXTEND2FIT CONVERTIBLE CHILD SEAT, MODEL NUMBER: 1965233. THE SEAT WAS MANUFACTURED ON OCTOBER 19, 2016. THE SEAT WAS BEING UTILIZED IN A 2007 GMC ACADIA. WHILE SEATED IN THE CHILD SEAT, THE CHILD WAS ABLE TO PLACE A HAND INTO THE HARNESS BUCKLE AND DETACH THE STRAPS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. *TT *TR *DT CONSUMER STATED EXTEND2FIT UPDATED COVERS FIT PERFECTLY. I CALLED GRACO TO INFORM THEM OF THIS AND WAS TOLD ONCE AGAIN THAT THEY CANNOT SEND ME THE UPDATED COVERS FREE OF CHARGE BECAUSE THEY ARE "NOT COMPATIBLE" WITH THE SEATS I HAVE BUT I CAN PURCHASE TWO NEW COVERS AT THE COST OF $35 EACH NO VIN AVAILABLE UPDATED 10/17/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092029May 5, 2018
AIR BAGS
TAKATA RECALL- ON 5-3-18 A CAR TURNED INTO THE PATH OF THE GMC AND THE GMC COLLIDED WITH IT HEAD ON. THE OTHER CAR (2004 TOYOTA CAMRY) HAD ITS AIRBAGS DEPLOYED, BUT THE GMC DID NOT HAVE ITS AIRBAGS DEPLOYED. OVER $3000 FRONT END DAMAGE OF GMC (BUMPER DESTROYED). VEHICLE DRIVER SERIOUSLY HURT IN GMC. VEHICLE SPEED ABOUT 35 MPH
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11089818April 24, 2018
STRUCTURE:BODY, STRUCTURE:BODY:HATCHBACK/LIFTGATE
TL* THE CONTACT OWNS A 2007 GMC ACADIA. AFTER OPENING THE ELECTRONIC REAR LIFTGATE, THE DOOR WOULD INADVERTENTLY CLOSE. THE CONTACT INDICATED THAT THE VEHICLE WAS SERVICED IN 2016 PER NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE). THE DOOR ACTUATOR SOFTWARE WAS UPDATED, BUT THE FAILURE STILL OCCURRED. THE LOCAL DEALER (CORAL SPRINGS GMC IN CORAL SPRINGS, FL) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733148April 4, 2018
UNKNOWN OR OTHER
2007 GMC ARCADIA. CONSUMER WRITES IN REGARDS TO UNSATISFACTORY CUSTOMER SERVICE AT DEALERSHIP. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079148March 14, 2018
AIR BAGS
SERVICE AIR BAG LIGHT KEEPS COMING ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078329March 9, 2018
STEERING:RACK AND PINION
TL* THE CONTACT OWNS A 2007 GMC ACADIA. WHILE DRIVING, THE CONTACT HEARD A LOUD NOISE WHEN TURNING THE VEHICLE. THE STABILITY RACK AND TRACTION CONTROL INDICATORS ILLUMINATED BEFORE AND DURING THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION FAILED. THE VEHICLE WAS REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 111,383. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076512March 6, 2018
ELECTRICAL SYSTEM
VEHICLE WAS AT IDLE FOR 10 MINUTES BEFORE PUTTING IT IN TO DRIVE ON THE EVENING OF 3/3/2018. BEGAN DRIVING THE VEHICLE AND THE STABILITY/TRACTION CONTROL LIGHT IMMEDIATELY CAME AND BEGAN TO SHAKE VIOLENTLY ON ACCELERATION. ALL THE DASH LIGHTS BEGAN TO FLICKER AND THEN ALL ELECTRICAL EVENTUALLY DIED WITHIN 30 SECONDS OF PUTTING THE VEHICLE IN TO DRIVE. ONCE THE CAR WAS SAFELY PULLED OVER, I NOTICED SMOKE COMING FROM UNDER THE HOOD THAT HAD THE SMELL OF PLASTIC OR BURNT WIRES. I POPPED THE HOOD AND THE SMOKE WAS COMING FROM THE FUSE BOX AREA. THANKFULLY THE CAR DIDN'T CATCH ON FIRE. SOME HISTORY ON THIS VEHICLE; IT WAS BROUGHT IN TO OUR LOCAL GMC DEALERSHIP AROUND SEPTEMBER 2016 WITH STABILITY TRAC CONTROL ISSUES WHICH WAS CAUSING THE CAR TO HESITATE ROUGHLY AT IDLE AND ACCELERATION. AFTER INVESTIGATING, THE DEALER FOUND THAT IT WAS A LOOSE WIRE ON THE BOTTOM OF THE FUSE BOX THAT WAS CAUSING THE PROBLEM; WHICH THEY FIXED AND THE PROBLEM NEVER CAME BACK UNTIL THE EVENING OF OUR INCIDENT WHEN THE STC LIGHT CAME ON; FOLLOWED BY THE ELECTRICAL FAILURE THROUGHOUT THE ENTIRE VEHICLE... I'LL PUT MY MONEY ON THAT FUSE BOX AGAIN AS BEING THE CULPRIT. AAA (BATTERY SYSTEMS TECHNICIAN) CAME OUT THIS MORNING TO TAKE A LOOK AT IT AND WHEN HE TRIED TO RUN TESTS ON THE BATTERY BUT THE GMC WAS BACK FEEDING POWER IN TO HIS CABLES AND MELTED THEM AND THE CONNECTOR ON HIS TRUCK. HE SAID THAT HE THINKS THAT IT'S THE FUSE BOX (WITHOUT KNOWING HISTORY) BUT HAS NEVER SEEN ANYTHING LIKE THIS AND SUGGESTED THAT WE TAKE IT TO A SHOP. IT DOESN'T LOOK LIKE THERE ARE ANY RECALLS RELATING TO THIS SO THIS WILL BE OUT OF POCKET TO KEEP MY FAMILY SAFE. CAR WILL BE HEADED TO THE SHOP SOON BUT DREADING THE THOUGHT OF THAT BILL I DON'T FEEL WE SHOULD HAVE TO PAY ON SEEING IS THAT THIS IS A BIG SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075686March 1, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2007 GMC ACADIA. THE CONTACT STATED THAT THERE WAS A FAILURE WITH THE TRANSMISSION GEARS. THE VEHICLE WAS DOWNSHIFTING IN A ROUGH AND JERKED. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS DIAGNOSED BY TWO INDEPENDENT MECHANICS WHO STATED THAT THE TRANSMISSION ASSEMBLY MIGHT NEED TO BE REPLACED. THERE WERE 36 TSBS FOR THE POWER TRAIN, BUT NO RECALL WAS ISSUED. IT WAS UNKNOWN IF THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064499January 23, 2018
AIR BAGS
I PURCHASED THIS VEHICLE FROM A DEALER, I INSTANTLY FELL IN LOVE WITH IT. LOVED THE ROOM AND ALL THE FEATURES. I HAVE OWED THIS FOR LESS THAN A YEAR. ONE DAY I HAD NOTICED WATER COMING INTO THE VEHICLE. I NOTICED IT MAINLY UNDER THE DRIVERS FLOOR. IT LOOKED MINOR SINCE THE RUGS ARE BLACK AND I HAVE RUBBER FLOOR MATS. THE REAL ISSUE HAPPEN WHILE DRIVING MY AIRBAG LIGHT CAME ON AND ON MY MESSAGE CENTER STATED TO SERVICE AIR BAGS. I DIDNT HAVE A CHANCE TO ADDRESS THE ISSUE SINCE THIS HAPPEN AROUND THE HOLIDAYS. I DECIDED NOT TO DRIVE MY GMC UNTIL I COULD GET INTO A GM DEALER. I CALLED TO MAKE AN APPOINTMENT WITH A LOCALE GM DEALER 2ND WEEK OF JANUARY TOOK TIME FROM WORK TO ADDRESS ISSUE AND TO ADDRESS THE TAILGATE RECALL. I ASK THEM TO FIND OUT WHY MY AIRBAG LIGHT WAS ON AND IF SERVICE WAS NEEDED. IT WAS DETERMINED BY THE TECH THAT THERE WAS HEAVY WATER IN MY VEHICLE THAT LEAKED INTO THE AIR BAG MODULAR THAT IS LOCATED BEHIND THE GLOVE BOX. IT ALSO DAMAGE THE AIRBAG SENSOR LOCATED IN THE FLOOR UNDER THE RUG. MY HUSBAND ADVISED A REP AT THE DEALER THAT THE ISSUE MAY BE THE WATER CHANNELS. BUT PER THE TECH IT WAS DETERMINE THAT THE FRONT WINDSHIELD WAS CAUSE OF THE WATER PER THE TECH THE DRAINS ON MY SUNROOF WERE WORKING AND WAS NOT THE ISSUE FOR THE WATER. I WAS ADVISED IT WAS GOING TO COST ME $4200? TO HAVE THE AIRBAG FLOOR SENSORS, AIRBAG MODULE REPLACE, NEW RUG INSTALLED AND WINDSHIELD REPLACED. IT COST ME $3200 TO FIX WITHOUT HAVING THE RUG REPLACED SINCE MY CONCERN WAS THE AIRBAG COMMUNICATED WITH THE VEH. NO VEHICLE FOR 5 DAYS, RUG AIRED/DRIED BY DEALER AND FIXED. I GOT VEH BACK ON FRIDAY LESS THAN 72 HOURS LATER CALL TO GM DEALER. WATER IS STILL LEAKING IN SAME LOCATION SAME ISSUE, WATER IS NOT RESOLVED AFRAID THAT THE WATER IS GOING TO CAUSE A FURTHER DAMAGE TO VEHICLE AND AIRBAG. IM SURPRISED THAT THERE HAS NEVER BEEN A RECALL FOR THIS ISSUE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063665January 19, 2018
SUSPENSION
WHILE DRIVING THE VEHICLE WILL BEGIN TO ROCK VIOLENTLY AT RANDOM SPEEDS AND WITH DIFFERENT INTERVALS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063018January 16, 2018
ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 GMC ACADIA. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS APPLIED NUMEROUS TIMES. IN ADDITION, THE TRANSMISSION FAILED TO FUNCTION PROPERLY WHEN SHIFTING AND VARIOUS WARNING INDICATORS ILLUMINATED. WITHIN A WEEK OF OWNING THE VEHICLE, IT WAS TAKEN TO THE DEALER (SHORELINE AUTO GROUP INC, 2275 N STATE RD, IONIA, MI 48846, (616) 523-6882). THE DEALER KEPT THE VEHICLE FOR OVER A MONTH DUE TO NO SOUND FOR THE TURN SIGNALS, VARIOUS WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL, AND THE VEHICLE WAS SLOW TO PICK UP SPEED. THE DEALER WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE FOR OVER A MONTH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR FURTHER DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES MONTHS LATER TO DETERMINE IF THEY MAY BE ABLE TO PROVIDE A SOLUTION TO REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061404January 9, 2018
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
WHILE DRIVING AT 55 MPH THREE WARNINGS CAME ON "REDUCED ENGINE POWER" "SERVICE STABILITRAK" AND "TRACTION CONTROL OFF" THEN, THE SPEED BEGAN TO DECLINE AND I COULD NOT GO MORE THAN 35 MPH. GOT THE CAR TO A SAFE PLACE TO STOP AND WHEN I PUT IN PARK A SPUTTERING IN THE ENGINE COULD BE FELT. I TURNED OFF AND WHEN I STARTED IT TO BRING IT IN FOR SERVICE IT RAN FINE BUT CHECK ENGINE LIGHT WAS STILL ON. A VERY SIMILAR INCIDENT OCCURRED JUST OVER A YEAR AGO. REPAIR WAS TO REPLACE THE THROTTLE BODY. ALSO MENTION OF THE TPS SENSOR ON THE THROTTLE. I HAVE NOT HAD THE CURRENT ISSUE FIXED YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061447January 9, 2018
AIR BAGS, VISIBILITY/WIPER
THE WINDSHIELD WIPERS STOPPED MID WINDSHIELD AFTER I HAD TAKEN INTO THE SHOP THAT DAY I CALLED TO LET THEM KNOW IF THEY PERHAPS UNHOOKED SOMTHING, EXCEPT THEY WORKED FOR A FEW MILES. I TOOK IT BACK AND THEY SAID I NEEDED TO BY A NEW MOTOR. MY HUSBAND SAID IT WAS UNHOOKED, BUT THE WIPERS STICK UP ABOUT 1/3 OF THE WAY ON THE WINDSHIELD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044179November 7, 2017
STRUCTURE:BODY, POWER TRAIN, EXTERIOR LIGHTING
I HAD PROBLEMS WITH THE TRANSMISSION WHEN MY VEHICLE HAD AROUND 61,000 MILES. VEHICLE WAS NOT GOING OVER 25 MPH AND SOMETIME IT DID NOT RUN AT ALL. I TOOK IT SEVERAL TIMES TO THE DEALER, ACTUALLY A TOWN TRUCK HAD TO TAKE IT BECAUSE IT WAS VERY DANGEROUS TO DRIVE IT. IT TOOK A LOT OF TIME AND EFFORT FOR ME TO FINALLY GET MY GMC ACADIA FIXED. THAT WAS IN 2015. TWO YEARS LATER I HAD PROBLEMS WITH MY TRANSMISSION AGAIN, MY GMC HAS NOW 104,000 MILES. I WENT BACK TO THE GMC DEALER WHERE IT WAS REPAIRED BEFORE, BUT THEY TOLD ME THAT GUARANTEE HAD ENDED 2 MONTHS AGO AND I HAD TO PAY $1,021 TO GET THE TRANSMISSION FIXED. I'M ALSO HAVING PROBLEMS WITH HOOD LIFT AND THE HEADLIGHT SWITH IS NOT WORKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042534November 2, 2017
AIR BAGS, POWER TRAIN
GMC TRANSMISSIONS ARE CRAP, GOING ON THE THIRD ONE. THE AIRBAG LIGHT IS ON FOR WHAT THE RECALL IS FOR BUT GMC IS DENYING THE RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041095October 30, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2007 GMC ACADIA. THE CONTACT STATED THAT THE DRIVER SIDE CURTAIN AIR BAG (WHERE THE SEAT BELT WAS LOCATED) WAS BEGINNING TO SPLIT OPEN. ALSO, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO CARWAY USED AUTO CENTER (50 PERRY ST, LOWELL, MA 01852, PHONE NUMBER: (978) 748-4113) AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO A GMC DEALER. THE VEHICLE WAS NOT TAKEN TO GMC DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 138,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022504September 10, 2017
POWER TRAIN, UNKNOWN OR OTHER
2016 BOTH FRONT AND BACK AC HAD TO BE REPLACED, CURRENTLY TRANSMISSION IS SLIPPING, REAR LIFT GATE, AFTER RECALL FIX, STILL WON'T SHUT -TAKES UP TO 3-4 TIMES TO CLOSE LIFT GATE WHEN NOTHING IS IN THE WAY, DVD/CD PLAYER STOPPED WORKING IN 2015
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006667July 20, 2017
ELECTRICAL SYSTEM, POWER TRAIN
TRANSMISSION PROBLEMS AND SAUND PROBLEMS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003782July 8, 2017
ELECTRICAL SYSTEM
THE ACADIA HAD A RECALL ON THE SUNROOF FOR LEAKING LARGE AMOUNTS OF WATER INTO THE INTERIOR OF THE VEHICLE DURING INCLEMENT WEATHER. MY ACADIA HAD THIS PROBLEM AND WATER LEAKED INTO THE FRONT PASSENGER SIDE OF THE VEHICLE DOWN THE FRAME ADJACENT TO THE DOOR AND WINDOW THROUGH THE PASSENGER SIDE DASH INTO THE FLOOR AREA. THERE IS A FUSE BOX LOCATED IN THIS AREA AS WELL AS A VERY LARGE ELECTRICAL CONNECTOR THAT CONNECTS TWO PORTIONS OF THE WIRING HARNESS. THE EXPOSURE OF THIS COMPONENT TO WATER HAS RESULTED IN CORROSION OCCURRING WITH THIS CONNECTOR. THIS IS A MAJOR CONNECTOR AFFECTING MULTIPLE SYSTEMS OF THE VEHICLE. THE SYSTEM GIVING ME THE LARGEST CAUSE FOR CONCERN IS THE DOOR LOCKS. ON A DAILY BASIS THE LOCKS WON'T RESPOND TO THE LOCK/UNLOCK BUTTON ON ANY OF THE DOORS NOT WILL I RESPOND TO THE LOCK/UNLOCK BUTTON ON THE KEY REMOTE. THIS POSES A SIGNIFICANT EGRESS DANGER AS THE ONLY WAY TO UNLOCK ANY OF THE DOORS IS TO MANUALLY PUT UP THE LOCK. THIS IS FOR EVERY DOOR, ALL FOUR OF THEM. I HAVE AN INFANT IN THE BACK SEAT OF THE VEHICLE AND IN AN EMERGENCY SITUATION IT WOULD REQUIRE ME TO LITERALLY CRAWL FROM THE FRONT DRIVER SEAT TO THE REAR SEAT, MANUALLY UNLOCK THE DOOR AND THEN ATTEMPT TO EXIT THE VEHICLE. THIS ELECTRICAL CONNECTOR AS THE FAULT DUE TO CORROSION FROM WATER HAS BEEN OCCURRING NOT JUST TO ME, IT HAS BEEN OCCURRING TO MANY OWNERS THAT SUFFERED FROM LEAKING ROOFS ON THEIR BRAND NEW VEHICLES. I FEEL THAT GMC NEEDS TO STEP UP AND ACKNOWLEDGE THE SAFETY HAZARD THEY CREATED AND SHOULD BE HELD RESPONSIBLE. BY THE NHTSA IF THEY WILL NOT DO IT THEMSELVES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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