GMC Acadia Complaints (2007)

428 consumer complaints on file.

#10357897September 27, 2010
STRUCTURE
I PURCHASED A 2007 GMC ACADIA SLT-2 AND I HAVE NOW EXPERIENCED 3 WATER LEAKS INSIDE THE VEHICLE DUE TO DRAIN TUBES CLOGGING. THE CAR FILLS UP WITH WATER ON THE DRIVER AND PASSENGER SIDE FLOORS. I WAS TOLD BEFORE I BOUGHT THE CAR THAT DRAIN TUBE EXTENSIONS WERE INSTALLED BUT THIS HAS NOT CORRECTED THE PROBLEM IT IS UNBELIEVABLE TO THINK THAT GMC IS SELLING A FORTY THOUSAND DOLLAR CAR WITH THESE DESIGN ISSUES. JUST PAID DEALER $ 100.00 TO FIX THE LAST TIME IT HAPPENED. HOW LONG BEFORE I AM SWIMMING IN MY CAR AGAIN? MOLD ISSUES MAYBE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356194September 17, 2010
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2007 GMC ACADIA. THE CONTACT OBSERVED THAT THE FRONT PASSENGER SIDE HEADLIGHT WOULD NOT FUNCTION AND ATTEMPTED TO REPLACE THE HEADLIGHT. WHEN REMOVING THE HEADLIGHT, HE DISCOVERED THAT THE PASSENGER SIDE LOW BEAM WIRING HARNESS HAD MELTED. THE CONTACT WAS IN THE PROCESS OF TAKING THE VEHICLE TO AN AUTHORIZED DEALER FOR REPAIRS. THE FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10354451September 8, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
DRIVING MY 2007 GMC ACADIA. WENT TO PASS A SLOWER VEHICLE, PRESSED ON THE ACCELERATOR TO PASS AND THE TRANSMISSION WENT HAYWIRE AND THE ACCELERATOR STUCK. I HAD TO PUT THE CAR IN NEUTRAL TO GET IT STOPPED. THE RPMS WERE IN THE 4000S. THEN THE ACCELERATION WOULD STOP AND START AGAIN OVER TO 4000. LUCKILY WHEN I PASSED THE VEHICLE THERE WERE NO CARS IN FRONT OF ME OR I WOULD HAVE HAD A MAJOR ACCIDENT WITH THE ACCELERATION OUT OF CONTROL. I TOOK IT TO THE DEALER AND THEY TOLD ME THAT TWO OF THE TIMING CHAINS WERE VERY WORN AND THERE WAS AN ISSUE WITH THE CLUTCH PRESSURE CONTROL WITH HARSH SHIFTS IN DRIVE RANGE 3RD AND/OR 5TH GEAR. THIS IS THE SECOND TIME I HAVE HAD PROBLEMS WITH THIS ISSUE. THE FIRST TIME THE GMC DEALER 'FLASHED' (REPROGRAMMED) THE TRANSMISSION, EVEN THOUGH IT WAS NOT ACTING UP WHEN THE CAR WAS TAKEN INTO THE SHOP. IF THIS ISSUE IS NOT ADDRESSED "PROPERLY", I BELIEVE SOMEONE SOMEWHERE WILL BE INJURED OR KILLED. THE CONDITION MY VEHICLE EXHIBITED LEAVES ME WITH A VERY UNEASY FEELING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346904August 2, 2010
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2007 GMC ACADIA. THE CONTACT STATED AFTER REMOVING THE KEY FROM THE IGNITION, THE ENGINE CONTINUED TO RUN. THE CONTACT TOOK THE VEHICLE TO THE DEALER BUT WAS ADVISED THAT THE FAILURE COULD ONLY BE DUPLICATED IF THE FAILURE WAS CONSISTENT. THE CONTACT WAS CONCERNED THAT THE VEHICLE COULD BE STOLEN WITH AS THE ENGINE CONTINUED TO RUN WHEN THE KEYS WERE REMOVED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 39,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344835July 23, 2010
EXTERIOR LIGHTING
MY DRIVER SIDE HEADLIGHT BULB WENT OUT. I BOUGHT A REPLACEMENT, BUT WHEN I DISASSEMBLED EVERYTHING AND GOT TO THE BULB, THE CONNECTOR WAS SOMEWHAT MELTED AND ONE OF THE WIRES WAS PULLED OUT. WHEN I TRIED TO REMOVE THE BULB, THE CONNECTOR CRACKED. NOTE THAT THIS WAS THE ORIGINAL BULB. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344236July 20, 2010
STRUCTURE:BODY, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
TOOK 2007 GMC ACADIA IN BECAUSE AC BLOWER MOTOR WAS NOT WORKING. WHEN AC WAS TURNED ON IT WOULD MAKE A LOUD NOISE AND COULDN'T GET AIR TO FLOW. THEY DETERMINED THAT THE BLOWER MOTOR WENT OUT DUE TO WATER LEAKING IN THOUGH THE SIDE AND FRONT BODY PANELS. SINCE THE 36,000 BUMPER TO BUMPER WARRANTY IS UP THIS LEAK IS NO LONGER COVERED. WE HAVE THE EXTENDED WARRANTY, BUT BECAUSE THE MOTOR WENT OUT DUE TO A WATER LEAK THE BLOWER MOTOR IS NOT COVERED. SO WE HAVE TO PAY OUT OF POCKET FOR SOMETHING THAT IS CLEARLY DEFECTIVE TO BEGIN WITH. I HAVE ALSO HAD WATER LEAK IN THROUGH THE INSIDE AIRBAG SQUARE, I HOPE THAT THIS INFLATES IF I NEED THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342950July 13, 2010
STEERING, EQUIPMENT
MY FAMILY AND I WERE TRAVELING ON I-20 BACK FROM COLUMBIA IN MY 2007 GMC ACADIA. I NOTICED A WHINING NOISE, TIGHTEN IN THE STEERING, TOLD MY HUSBAND THAT WE NEED TO STOP FOR GAS AND CHECK THE FLUIDS. YIELDING AT THE NEXT EXIT I COULD NOT TURN THE STEERING WHEEL. I FINALLY WITH ALL MY STRENGTH TURN THE VEHICLE INTO A HESS GAS STATION. WE CHECK FLUIDS AND CALLED ONSTAR FOR A DIAGNOSTICS REPORT. THE CUSTOMER SERVICE REP TOLD US THAT THEY DID NOT SEE ANYTHING IN THE MAJOR PARTS BUT DID TRY TO CALL A GM DEALERSHIP (KING CADILLAC). KING WAS NOT OPEN AND WOULD SCHEDULE AN APPT ON MONDAY. MY HUSBAND DROVE THE VEHICLE TO THE DEALERSHIP, WHICH WE LEFT FOR EARLY DROP OFF. RECEIVED A CALL FROM TECHNICAL ON MONDAY PM, WHICH STATED IT WAS THE POWER STEERING PUMP. ASKED HIM ABOUT IF THERE WAS ANY COMPLAINT OR RECALLS ON THE PUMP BECAUSE THE POWER STEERING PUMP WAS REPLACE BACK AT 14,000 MILES. THIS WOULD BE THE 3RD PUMP THAT HAS BEEN PUT ON THIS CAR. I HAVE BEEN RESEARCHING AND NOTICED THAT THERE WAS A TECHNICAL SERVICE BULLETIN ON SEPT. 10, 2008 FOR THIS PROBLEM AND MANY COMPLAINTS SINCE 2008. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342217July 9, 2010
ELECTRONIC STABILITY CONTROL (ESC)
2007 GMC ACADIA PRODUCED MESSAGE STABILITRACK OFF. THE CAR STARTED TO SLOW. LOOKED IN OWNERS MANUAL, IT SAID TO PULL OVER SHUT OFF THE ENGINE AND WAIT 15 SECONDS AND RESTART. I DID THAT BUT WAITED 25 SECONDS TRIED TO RESTART, NOTHING HAPPENED. WHEN THIS HAPPENED ALL THE GAUGES MALFUNCTIONED AND THE ENGINE LIGHT CAME ON. WAS TOWED TO DEALER, DEALER DID DIAGNOSTICS, AND SAID COULD NOT FIND NOTHING WRONG. THIS HAPPENED ONCE BEFORE WITHOUT THE CONSEQUENCE OF NOT STARTING. JUST CAME OFF OF THE EXPRESSWAY 10 MINUTES PRIOR TO THIS OCCURRENCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341287July 2, 2010
STRUCTURE
I PURCHASED BRAND NEW FROM GMC DEALERSHIP A 2007 GMC ACADIA. ABOUT A YEAR LATER AFTER HEAVY RAINS, I HAD WATER LEAKING FROM THE SUNROOF AND DVD PLAYER AREA. I DID RECEIVE A RECALL NOTICE ABOUT BAD ROOF DRAIN TUBES. TOOK ACADIA INTO DEALERSHIP FEB20, 2009 TO GET INSTALLED/REPAIRED. YEAR LATER, FEB 18, 2010, HAD TO AGAIN, TAKE ACADIA INTO DEALERSHIP FOR SAME ISSUE. WATER COMING THRU LIGHT FIXTURES NOW. BUT THEY REPLACED SEAL ON SUNROOF. ON MAY 17,2010, RETURNED TO DEALERSHIP BECAUSE AGAIN, WATER LEAKING INTO CAR. SAID THEY WATER TESTED CAR AND FOUND NO PROBLEMS. (THEY TOLD ME IT'S BECAUSE I PARK MY CAR ON A INCLINE DRIVEWAY.) ARRIVED TO TAKE MY CAR HOME, BUT THEY STOPPED ME BECAUSE WHEN THEY WASHED MY CAR, THEY NOTICED WATER LEAKING FROM THE ROOF (SAME AREAS AS BEFORE). THEY "FIXED" THE PROBLEM AGAIN, AND RETURNED ACADIA TO ME. AND YESTERDAY, 2 MONTHS LATER, I RETURNED TO THE DEALERSHIP FOR SAME WATER LEAK ISSUE. AGAIN, TOLD ME NOT TO PARK ON INCLINE. THEY RESEALED REAR SUNROOF, REMOVED HEADLINER AND SUNROOF FRAME AND SEALED DRAIN HOLES PER BULLETIN. SAME DAY THERE WAS RAINS, AND NO MORE THAN 6 HOURS LATER, ACADIA IS STILL LEAKING WATER ON FRONT PASSENGER SIDE. CARPET SOAKING WET AND THE SMELL OF MILDEW IS SETTING IN. TOTAL OF 4 ATTEMPTS TO FIX LEAKING WATER IN ACADIA. NOT FIXED YET. (FOR THE RECORD, THE ACADIA IS A GREAT CROSSOVER VEHICLE. THE ONLY ISSUE I HAVE WITH IT IS THE LEAKING ROOF.) *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336068June 13, 2010
STEERING
WHEN TURNING STEERING WHEEL IT MAKES WHINING AND GROANING NOISES. DEALER ATTEMPTED FIX WHICH RESOLVED PROBLEM FOR ABOUT 1 MONTH AND THEN SOUNDS CAME BACK. DEALER REFUSES TO FIX NOW, STATING THAT GMC HAS TOLD THEM NOT TO FIX IT AND IS "WORKING ON A FIX" (WHICH WAS 3 MONTHS AGO). STILL NO FIX BEING OFFERED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335438June 9, 2010
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL*THE CONTACT OWNS A 2007 GMC ACADIA. THE CONTACT STATED THAT WHENEVER IT RAINED, WATER CONSTANTLY LEAKED INTO THE VEHICLE THROUGH THE SUN ROOF AND AFFECTED THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE HEADLINER WAS REPLACED. THE CONTACT CALLED THE MANUFACTURER WHO ADVISED HIM TO SPEAK WITH THE STATE ATTORNEY GENERAL. THE FAILURE MILEAGE WAS APPROXIMATELY 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334094June 1, 2010
STRUCTURE:BODY
SINCE THE VEHICLE WAS PURCHASED IN BRAND NEW CONDITION AROUND NOVEMBER 2007 THE VEHICLE HAS ENCOUNTER SEVERAL PROBLEMS WITH WATER GETTING INSIDE THE CABIN DUE TO THE POOR WATER DRAIN SYSTEM INSTALLED ON VEHICLE. WATER DRAIN SYSTEM HAS BEEN REPAIR IN SECTIONS AND TAKEN TO GMC SHOP FOR ALL RECALLS. THE WATER DRAIN SYSTEM HAS FAILED AGAIN ON MAY 31, 2010 WHEN THE VEHICLE WAS IN THE CAR WASH. THE DEALER/GMC SHOP IS AWARE OF THE ON-GOING ISSUE. THE ENTIRE WATER DRAIN SYSTEM ON THE VEHICLE SHOULD BE REPLACED OR VEHICLE BOUGHT BACK FROM GMC, IF WATER GETS INTO THE ELECTRICAL SYSTEM IT COULD BE A POTENTIAL ELECTRICAL FIRE, INJURIES, TRAFFIC COLLISIONS OR DEATH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329922May 11, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2007 GMC ACADIA. WHILE DRIVING AT 40 MPH, THE CONTACT NOTICED THAT THE VEHICLE WOULD NOT SHIFT GEARS. PRIOR TO THE FAILURE, THE CONTACT NOTICED THAT THE VEHICLE WOULD HESITATE WHEN DRIVING AT ANY SPEED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALERSHIP WHERE THE CLUTCH PLATE WAS REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000. THE CURRENT MILEAGE WAS APPROXIMATELY 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328629May 3, 2010
AIR BAGS:SIDE/WINDOW
ON 4/20/201, I WAS DRIVING MY 2007 GMC ACADIA ON A RESIDENTIAL STREET AT OR NEAR THE POSTED SPEED LIMIT OF 35 MPH WHEN THE SIDE/CURTAIN AIRBAGS SPONTANEOUSLY DEPLOYED ON BOTH SIDES OF THE VEHICLE. THE ONLY SOUND I HEARD WAS THE DEPLOYMENT OF AIRBAGS. I IMMEDIATELY PULLED TO THE SIDE OF THE ROAD. ONSTAR CAME ONLINE AND NOTIFIED THE LOCAL POLICE. WHEN THE POLICE ARRIVED, THE POLICE INVESTIGATED THE SCENE, INCLUDING SURVEYING THE ROAD BEHIND ME TO SEE IF THERE WERE ANY POTHOLES OR DEBRIS. NOTHING WAS FOUND IN THE ROAD. AN INCIDENT REPORT WAS FILED BUT NO ACCIDENT REPORT WAS FILLED OUT. AAA WAS CALLED AND SHOWED UP WITH A FLATBED TRUCK AND TOWED MY CAR TO THE DEALER. WHEN THE CAR WAS OFFLOADED FROM OF THE TOW TRUCK, THE FRONT PASSENGER WHEEL WAS DAMAGED. THIS DAMAGE DID NOT OCCUR AT THE SCENE OF THE SPONTANEOUS DEPLOYMENT OF THE AIRBAGS. GM HAS DENIED TAKING RESPONSIBILITY FOR THE MALFUNCTION OF THE VEHICLE. GM CLAIMS OPERATOR ERROR AND THAT THE AIRBAGS PERFORMED PROPERLY. THEIR CLAIM IS BASED UPON THE DAMAGE TO THE WHEEL AND THEY CLAIM THAT THE AIRBAGS DEPLOYED BECAUSE THE VEHICLE TIPPED BEYOND THE 48 DEGREE THRESHOLD FOR THE FIRING OF THE AIRBAGS. THESE CLAIMS BY GM ARE FALSE. I WAS TRAVELING ON A RESIDENTIAL STREET AT APPROXIMATELY 35 MPH, I DID NOT HIT ANYTHING AND THE CAR DID NOT, AT ANYTIME, TIP ANYWHERE NEAR 48 DEGREES. THIS IS NOT THE FIRST PROBLEM I HAVE HAD WITH THIS VEHICLE AND I AM NOW SCARED TO DRIVE THIS VEHICLE AGAIN. *TR UPDATED IVOQ 08/12/10*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327615April 26, 2010
ELECTRICAL SYSTEM
BATTERY COMPLETELY DRAINS WHILE PARKED IN MY GARAGE OVERNIGHT. THERE ISN'T EVEN ENOUGH JUICE TO RELEASE THE REAR DOOR LOCK SO I CAN RETRIEVE JUMPER CABLES FROM THE REAR STORAGE AREA OF THE GMC ACADIA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322659March 29, 2010
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), TRACTION CONTROL SYSTEM
2007 GMC ACADIA ALL WARNING LIGHTS COME ON AND STERRING GETS VERY HARD TO TURN. THIS IS THIRD EVENT SINCE OCT 2009 AND THE DEALERSHIP HAS "FIXED" IT EACH TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322181March 25, 2010
UNKNOWN OR OTHER
2008 SATURN OUTLOOK (SAME AS GMC ACADIA, BUICK ENCLAVE AND CHEVY TRAVERSE) THE HEADLAMP WIRING HARNESS AS DESIGNED IS LIKELY AND DOES GOT SO HOT THAT THE WIRING CLIP TO THE BULB BURNS/SCORCHES. IT RENDERS THE HEADLAMP VERY INTERMITTENT AND THEN FAILS. THE GM P/N IS 20858015. IT IS A $49 PART ... AND A $200+ INSTALL DUE TO THE RIDICULOUS COMPLEXITY OF GETTING TO THE HEADLAMP AND THAT IT GOES BACK INTO THE CAR. RECALL IS VERY MUCH NECESSARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321316March 22, 2010
STEERING:HYDRAULIC POWER ASSIST:PUMP
TL*THE CONTACT OWNS A 2007 GMC ACADIA. THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH, PROCEEDING TO MAKE A RIGHT TURN. A COMPLETE LOSS OF STEERING POWER OCCURRED WITHOUT WARNING. THERE WAS DIFFICULTY STEERING THE VEHICLE WHICH RESULTED IN EXCESSIVE FORCE BEING APPLIED TO THE STEERING WHEEL. THE VEHICLE PROCEEDED IN OPERATION WITH CAUTION. THE FAILURE WAS CONSISTENT. THE VEHICLE WAS TAKEN AN AUTHORIZED DEALER ON FOUR SEPARATE OCCASIONS FOR THE IDENTICAL FAILURES WITH THE REPLACEMENTS OF THE POWER STEERING PUMP. THE FAILURE MILEAGE WAS 32,000. UPDATED 05/11/10. *LJ UPDATED 5/24/10 *CN UPDATED 06/11/10*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321324March 22, 2010
STEERING
I WAS DRIVING ON I84 AT 65 MPH WHEN I STARTED A RIGHT BEND WHEN THE STEERING FROZE UP. THE OTHER TIME WAS WHEN I ALMOST CRASHED IN TO A HOSPITAL BECAUSE THE STEERING FROZE UP. (JUST TURN YOUR CAR TO ACC. AND TRY TURNING THE WHEEL AND THATS THE SAME PROBLEM I HAVE AT 65 MPH. NO STEERING. THIS IS A VERY DANGEROUS CAR AND SOMEBODY IS GOING TO DIE OR SERIOUS INJURYS WILL RESULT. THERE ARE MANY COMPLAINTS OF THIS PROBLEM WITH THIS CAR ON THE INTERNET. PLEASE IF YOU JUST CHECK THE CAR OR I HAVE IT STUCK IN MY DRIVEWAY WITH THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316561March 4, 2010
STEERING
POWER STEERING WHINES AND GROANS AT ABOVE NORMAL PITCH AND IS ERRATIC, SOMETIMES TURNS EASILY, SOMETIMES FREEZES MOMENTARILY WHILE DRIVING, HAVE CHECKED ALL FLUIDS ETC. AND EVERYTHING IS AT MFG RECOMMENDED LEVELS. MOST PROMINENT AT LOWER SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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