GMC Acadia Complaints (2007)

428 consumer complaints on file.

#10461280June 11, 2012
STEERING, ENGINE AND ENGINE COOLING
IN THE RAIN OR DURING WET ROAD CONDITIONS THE SERPENTINE BELT GETS WET DUE TO IT'S LOCATION AT THE BOTTOM OF THE ENGINE COMPARTMENT. WHEN THIS OCCURS THE BELT STARTS TO SLIP CAUSING AN INTERMITTENT SQUEALING AND INTERMITTENT LOSE OF STEERING CONTROL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456559April 26, 2012
STEERING
TL* THE CONTACT OWNS A 2007 GMC ACADIA. WHILE DRIVING 60 MPH, THE CONTACT NOTICED THAT THE POWER STEERING HAD SUDDENLY STOPPED FUNCTIONING. THE VEHICLE HAD NOT BEEN DIAGNOSED AND HAD NOT BEEN REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454734April 10, 2012
ENGINE AND ENGINE COOLING, POWER TRAIN, VISIBILITY
I HAVE HAD SEVERAL PROBLEMS WITH THIS VEHICLE. THE WASHER FLUID LIGHT IS ALWAYS ON, NO MATTER HOW MANY TIMES I HAVE TAKEN IT FOR REPAIR THE POWER STEERING WENT OUT 8 MONTHS AFTER THE VEHICLE THREE MONTHS LATER AT THIS PRESENT TIME. AFTER HAVING THE VEHICLE FOR NOT EVEN A YEAR, THE TRANSMISSION HAS GIVEN OUT BEYOND REPAIR. I HAVE GOTTEN SEVERAL DIFFERENT PEOPLE TO LOOK AT IT, ITS BEYOND REPAIR (REBUILD). I HAVE DONE A LOT OF RESEARCH AND FOUND THAT MANY PEOPLE HAVE HAD THE SAME PROBLEMS I REALLY HOPE THIS HELPS, I DON'T THINK THE CUSTOMERS SHOULD BE RESPONSIBLE FOR THE REPAIR OF THIS CONSTANT PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454192April 4, 2012
POWER TRAIN
MY FAMILY OF 6 WAS LEAVING SW FLORIDA THIS MORNING TO DRIVE BACK TO OHIO. ABOUT AN HOUR INTO OUR TRIP I BEGAN TO PASS A SEMI WHEN THE TRANSMISSION ON MY '07 GMC ACADIA LOCKED UP. THE TACH WAS PEGGED AT 4500 BUT THERE WAS NO RESPONSE FROM THE ACCELERATOR. IM VERY CONCERNED ABOUT OTHER DRIVERS WITH THIS SAME ISSUE DUE TO THE LACK OF ANY ACCELERATION. I CONSIDER MYSELF TO BE AN EXPERIENCED DRIVER, BUT TRYING TO STEER A DYING CAR THROUGH 4 LANES OF 70MPH TRAFFIC WHILE SIMULTANEOUSLY ANSWERING MY WIFE AND 4 KIDS QUESTIONS ABOUT WHAT WAS HAPPENING WAS QUITE SCARY. PLEASE LOOK INTO THIS SOON. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453011March 26, 2012
STEERING
POWER STEERING WENT OUT COMPLETELY WITH ABSOLUTELY NO WARNING WHILE DRIVING MY CHILD TO SCHOOL. LUCKILY I WAS NOT IN A VEHICLE ACCIDENT. THIS HAS HAPPEND TO ME TWICE ALREADY FOR THIS VEHICLE. BOTH POWER STEERING AND RACK AND PINION HAVE GONE OUT WHILE DRIVING AND HAS BEEN REPLACED TWICE BY GMC IN THE PAST 9 MONTHS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451609March 14, 2012
STRUCTURE, ELECTRICAL SYSTEM
I EXPERIENCED WATER LEAKING AND RUNNING DOWN THE INSIDE OF BOTH OF THE FRONT DOORS. IN ADDITION, THE DASH LIGHTS FADED IN AND OUT INTERMITTENTLY, THE CLOCK LOSES TIME, THE NAV AND RADIO SCREEN BLACKS OUT, AND THE STABILITY TRAK SERVICE LIGHT COMES ON. THEY "FIXED" THE WATER LEAK BY EXTENDING THE DRAIN HOSES ON THE SUNROOF. ALL OF THE ELECTRICAL PROBLEMS WERE FOUND TO BE RELATED TO THE LEAKS IN THE SUNROOF. ON SEPT. 18THE OF THE SAME YEAR, I RETURNED THE VEHICLE TO HAVE A RECALL ON THE SUNROOF DRAINS PERFORMED. I ADVISED THAT I WAS STILL HAVING THE SAME ELECTRICAL ISSUES. A DIMMER SWITCH WAS ORDERED. ON FEB. 20, 2012 I STARTED MY VEHICLE AND HEARD A FAINT PINGING NOISE LIKE A DYING SMOKE ALARM EMITTING FROM THE PASSENGER DASH AREA. I TOOK IT TO A GMC CENTER AND WAS TOLD THAT WATER HAD LEAKED BEHIND THE DASH, CAUSING CORROSION AND A SHORT IN THE IP FUSE BOX. I HAD TO PAY ALMOST $1,000 TO HAVE THE LEAK SEALED (DESIGN FLAW) AND HAD TO HAVE A NEW ELECTRICAL BLOCK INSTALLED. I CALLED AND COMPLAINED TO GM THAT I SHOULD NOT HAVE TO PAY FOR DAMAGE THAT RESULTED FROM 1) A POOR DESIGN AND 2) DAMAGE THAT SHOULD NOT HAVE HAPPENED SINCE I HAD TAKEN THE VEHICLE IN TWICE ON PRIOR LEAKS WHICH WERE SUPPOSED TO HAVE BEEN FIXED. IT HAS BEEN THREE WEEKS AND I AM STILL GETTING THE RUN AROUND FROM GM. NOW THEY CLAIM IT WASN'T THE SUNROOF LEAKING, BUT THE DOOR. A LEAK IS A LEAK AND IT SHOULD HAVE BEEN CHECKED ON THE PRIOR SERVICE VISITS. APPARENTLY THE LEAKING HAS BEEN GOING ON FOR QUITE SOMETIME. I SEE THAT OTHERS HAVE HAD THIS SAME BAD EXPERIENCE. HERE WE BAILED OUT A COMPANY THAT WON'T BACK UP ITS PRODUCT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450889March 9, 2012
STEERING
THERE HAS BEEN A WHINE IN MY STEERING COLUMN ON MY 2007 GMC ACADIA . YESTERDAY I WAS DRIVING ALONG A 2 LANE ROAD GOING INTO A SHARP CURVE. I WAS TURNING MY STEERING COLUMN TO THE RIGHT TOWARDS THE CURVE, BUT THE STEERING COLUMN MADE A LOUD NOISE AND WOULD NOT RESPOND ALMOST CAUSING ME TO HIT HEAD ON INTO AN INCOMING CAR ON THE OPPOSITE SIDE OF THE ROAD. THE CAR FINALLY DID RESPOND AND A WRECK AVOIDED, BUT THAT IS NOT THE POINT. THERE ARE NUMEROUS FORUMS ABOUT THIS PARTICULAR THING HAPPENING TO OTHER GMC ACADIAS AS WELL. THE POWER STEERING GOING OUT IS DEFINITELY A SAFETY HAZARD AND IS NOT COVERED UNDER THEIR 100,000 MILE WARRANTY. I TOOK MY CAR TO A AUTO REPAIR SHOP AND THEY INDICATED THAT THE POWER STEERING PUMP WAS INDEED LEAKING AND NEEDED REPLACEMENT. THESE "INCIDENTS" NEED TO BE ADDRESSED AND A RECALL PUT IN PLACE IMMEDIATELY ON THE ACADIA. THE DEALERSHIP HAS NOT WANTED TO TAKE CARE OF ANYTHING UNDER WARRANTY UNLESS MY VIN MATCHED THE ONE ON A PARTICULAR RECALL EVEN WHEN I WAS HAVING THE EXACT PROBLEMS IN THE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450679March 7, 2012
EXTERIOR LIGHTING, ENGINE AND ENGINE COOLING, STRUCTURE
LEFT FRONT HEADLAMP INOPERATIVE. REQUIRES $1200. IN REPAIRS. VEHICLE UNABLE TO BE DRIVEN AT NIGHT. THIS IS THE MOST RECENT ISSUE. SINCE BUYING THE VEHICLE NEW. WE HAVE HAD MAJOR ENGINE FAILURE. TRANSMISSION FAILURE. WATER LEAKS FROM MOON ROOF. WHICH EFFECTED THE EMERGENCY BRAKE MONITOR SYSTEM. RECALLED WASHER SYSTEM . THE ISSUE WITH THE HEADLAMP IS A DEFECT IN DESIGN. THOUGH THERE IS A RECALL FOR NON HID. THE WIRING ON THE HID SYSTEMS IS HAVING THE SAME ISSUES. GM REFUSED TO REPAIR THE VEHICLE. EVEN THOUGH IT A KNOWN DEFECT. I AM A MASTER AUTOMOTIVE TECHNICIAN AND HAVE BEEN FOR 26 YEARS. I WILL PROVIDE EXPERT TESTIMONY ALONG WITH THE CAUSE OF DEFECT. THIS IS A SAFETY CONCERN FROM 2 ASPECTS FIRE AND SAFELY DRIVING THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444454January 18, 2012
STEERING
WOW WHAT A SHOCK ANOTHER GCM ACADIA WITH STEERING PROBLEMS! I WAS TURNING A FEW DAYS AGO AND MY STEERING WHEEL LOCKED UP AND IT ACTUALLY FELT LIKE I LOST A LOT OF POWER WHEN THIS HAPPENED LIKE IT WAS GOING TO STALL. I NEARLY CRASHED INTO ANOTHER CAR BECAUSE OF THIS. IT ISNT A CONSTANT PROBLEM BUT IT OCCURS PROBABLY 75% OF THE TIMES I TURN AND MY TURNS ARE SUPER WIDE NOW. I CANNOT PARK ON THE FIRST TRY WHICH IS RIDICULOUS IT TAKES ME NOW 3 OR 4 TRIES TO PARK IN A SPACE AT WORK. I FEEL LIKE IM DRIVING MY DADS 1965 CHEVY THAT DIDNT COME WITH POWER STEERING. WHY HASNT THIS BEEN RECALLED?? ARE YOU WAITING FOR SOMEONE TO GET KILLED BECAUSE THEY COULDNT TURN FAST ENOUGH??? THATS NEGLIGENCE!! I FOUND HUNDREDS OF DIFFERENT COMPLAINTS ABOUT THIS SAME PROBLEM ONLINE AND NOTHING HAS BEEN DONE!! FIX THIS PLEASE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444293January 17, 2012
ELECTRICAL SYSTEM, STRUCTURE
WE HAVE EXPERIENCED RECURRING LEAKS IN ROOF OF VEHICLE, APPARENTLY RELATED TO PROBLEMS WITH SUNROOF DRAINS, RESULTING IN ISSUES WITH ELECTRICAL SYSTEM (INTERMITTENT PROBLEMS WITH STEREO, WINDOWS, POWER LOCKS, POWER MIRRORS, ETC.) VERY CONCERNED ABOUT IMPACT ON AIR BAGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441976December 31, 2011
STEERING:ELECTRIC POWER ASSIST SYSTEM
WHEN EVER IT RAINS PRODUCING PUDDLES THE POWER STEERING STOPS MAKING IT HARD TO TURN. IT HAS DONE THIS SINCE HAVING CAR. I CHECKED WITH OTHER OWNERS THEY ARE HAVING SAME PROBLEM. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441256December 26, 2011
VISIBILITY, FUEL SYSTEM, GASOLINE, POWER TRAIN
1- ISSUE HEATING WIPER FLUID SYSTEM-FIX PUT IN PLACE 2-ISSUE HEATING WIPER FLUID SYSTEM-FIX DID NOT WORK HAD TO BE DISABLED 3- MARCH 2011 FUEL PUMP HAD TO BE REPLACED 4-NOV 2011- TIMING CHAINS AND CATLYST COVERTER REPLACED 5-DEC 2011 NEW RECALL LIGHTING SYSTEM ISSUE-HAD TO CONTACT GMC CAUSE DEALER SHIP COULD NOT DO WORK CASE NUMBER GMC IS [XXX] FIRST OWNER OF THIS CAR AND BOUGHT IT BRAND NEW IN LATE SEPT OF 2007 AND THE ABOVE HAS BEEN DONE TO MY CAR AND FEEL I GOT A BAD DEAL... DEALER SHIP LOCATION BURLINGTON NC 27215, DAVID WESCOTT DEALER SHIP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441073December 23, 2011
ELECTRICAL SYSTEM, STRUCTURE:BODY, AIR BAGS
I AM ON ACTIVE DUTY AN ACTIVE DUTY MILITARY MEMBER. WHILE ATTENDING A MILITARY SCHOOL, I PURCHASED A NEW 2007 GMC ACADIA FROM A GMC DEALERSHIP NEARBY. AFTER THE COURSE, I SERVED A YEAR AT A MILITARY STATION IN ANOTHER STATE, WHILE THERE, MY VEHICLE WAS SERVICED TWICE FOR RECALLS BY A GMC SERVICE CENTER NEARBY. ONE OF THE RECALLS WAS TO FIX A DEFECT IN THE SUN ROOF THAT WAS CAUSING WATER LEAKS. I HAD THE VEHICLE SERVICED IN 09 WHILE THE VEHICLE WAS STILL UNDER WARRANTY JUST BEFORE SHIPPING FOR A 2 YEAR OVERSEAS ASSIGNMENT. AT THAT TIME, I IDENTIFIED SOME ELECTRICAL ISSUES. SOON AFTER MY ARRIVAL TO MY OVERSEAS ASSIGNMENT, MORE ELECTRICAL ISSUES DEVELOPED ALONG WITH MYSTERY WATER LEAKS THAT WERE SATURATING THE CARPET AND CAUSING MOLD TO GROW INSIDE THE VEHICLE. THERE WAS NO GM SERVICE CENTER IN THAT COUNTRY SO I HAD TO LIVE WITH THE LEAKS AND ELECTRICAL PROBLEMS. FINALLY AFTER ABOUT A YEAR, I HAD A MINOR ACCIDENT WHERE MY TIRE HIT A GUARD RAIL DOING ABOUT 10 MPH. ALL THE AIR BAGS DEPLOYED BUT THERE WAS NO OTHER DAMAGE TO THE VEHICLE. AT THIS POINT I QUIT USING THE VEHICLE. THE SEAT BELTS DIDN'T WORK, THE AC AND HEATER DIDN'T WORK, THE LEFT BLINKER DIDN'T WORK, THE ENGINE WOULD NOT SHUT OFF WITH THE KEY, THE BATTERY BOX BEHIND THE PASSENGER SEAT KEPT FLOODING WITH WATER AND I HAD TO DISCONNECT A BATTERY CABLE EVERY TIME I PARKED THE CAR TO KEEP THE BATTERY FROM DYING. THE VEHICLE WAS UNSAFE. I AM NOW STATIONED IN THE US AND HAVE SHIPPED THE VEHICLE BACK TO THE USA. I AM NOW TRYING TO RESOLVE ALL THESE ISSUES WITH A LOCAL GM SERVICE CENTER BUT I AM BEING TOLD BY THAT SERVICE CENTER THAT THE VEHICLE IS BASICALLY TOTALED WITH ONLY 60K MILES BUT SINCE IT IS NOW OUT OF WARRANTY, I AM RESPONSIBLE FOR THE REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435393November 13, 2011
ELECTRONIC STABILITY CONTROL (ESC), STEERING
MY 2007 GMC ACADIA HAS ALWAYS HAD VERY POOR TRACTION ON WET ROADS AND SOMETIMES ON DRY ROADS. YESTERDAY I WAS DRIVING ON THE FREEWAY IN HEAVY RAIN WHEN THE STEERING WHEEL SUDDENLY JERKED TO THE RIGHT AS THOUGH MY RIGHT FRONT TIRE HAD RUN OVER A LARGE OBJECT. A FEW MINUTES LATER IT JERKED RIGHT THEN LEFT THEN RIGHT AGAIN. EACH TIME THE STEERING WHEEL WOULD LOCK FOR AN INSTANT. I FOUND MYSELF PARTLY OVER IN THE OTHER LANE. A VERY DANGEROUS SITUATION. I DIDN'T NOTICE ANY WARNING LIGHTS. THIS PROBLEM OCCURRED TWICE MORE BEFORE I REALIZED THAT IT SEEMED TO BE HAPPENING ONLY ON UPSLOPING PARTS OF THE ROAD OR WHEN I TRIED TO ACCELERATE. AS I HAD ALWAYS SUSPECTED, THE TRACTION CONTROL SYSTEM ON THIS CAR IS FAULTY AND DANGEROUS. FAULTY POWER STEERING COLD ALSO BE A POSSIBILITY. I TRIED TO DRIVE HOME AT A STEADY SPEED AND HAD NO FURTHER PROBLEMS. ABOUT A YEAR AGO I TOLD MY LOCAL GMC DEALER THAT I THOUGHT THE CAR HAD VERY POOR TRACTION AND THE SYSTEM SHOULD BE LOOKED AT. THEY TOLD ME THEY CHECKED IT OUT AND THERE WAS NO PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425680September 15, 2011
STEERING, STEERING:ELECTRIC POWER ASSIST SYSTEM
ON SEVERAL OCCASIONS WHEN THE CAR GOES THROUGH WATER/PUDDLE THE VEHICLE LOSES POWER STEERING. THERE IS A LOSS OF STEERING. ON SOME OCCASIONS THE LOSS IS MOMENTARY BUT THE LAST TIME IT WAS MORE THAN MOMENTARY - WHILE HAVING GONE THROUGH A SMALL PUDDLE OF WATER AND THEN GOING TO MAKE A LEFT TURN THE STEERING COMPLETELY FAILED AND I WAS UNABLE TO COMPLETE A TURN. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420774August 19, 2011
STRUCTURE
WATER LEAKING FROM FRONT PASSENGER SEATBELT IN HEAVY RAIN. THIS IS ALSO THE SAME ARE WHERE AN AIRBAG IS LOCATED. THE AIRBAG SYMBOL ACTUALLY HAS WATER LEAKING FROM IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415358July 27, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2007 GMC ACADIA. THE CONTACT STATED THAT THE BRAKE WARNING LIGHT ILLUMINATED AND THE VEHICLE WARNED THE CONTACT TO PUT THE VEHICLE IN PARK VIA THE MESSAGE DISPLAY. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE MASTER CYLINDER EXHIBITED A LEAK. THE CONTAMINATED BOOSTER AND THE MASTER CYLINDER WERE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,390 AND THE CURRENT MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399163May 5, 2011
AIR BAGS:FRONTAL
PASSENGERS FRONT SEAT AIRBAGS. BOTH FRONT AND SIDE ARE EFFECTED. SENSOR IN SEAT BECOMES INOP AND THE DRIVER IS NOT AWARE THE CHILD IN THE FRONT SEAT IS NOT PROTECTED BY THE AIRBAG SYSTEM!!!! CAN RESULT IN DEATH!!! SEAT SENSOR STOPPED WORKING IN THE FIRST 3 YEARS OF SERVICE. THE APPARENT RECALL OF 2007 WAS A TEMP FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398168April 28, 2011
STEERING:RACK AND PINION:RACK
TL*THE CONTACT OWNS A 2007 GMC ACADIA. THE CONTACT STATED THAT AFTER HER VEHICLE WAS SERVICED, SHE WAS INFORMED THAT HER STEERING RACK AND OPINION NEEDED TO BE REPLACED. THEY ADVISED HER THAT IT WAS DUE TO INSUFFICIENT GREASE. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000. UPDATED 06/16/11*LJ UPDATED 06/27/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396894April 20, 2011
STEERING
I HAVE A 2007 GMC ACADIA WITH 59,000 MILES ON IT. AT 29,000 MILES ON IT, THEY REPLACED THE POWER STEERING PUMP. NOW AT 59,000 THEY ARE SAYING IT NEEDS A STEERING RACK AND PINION ASSEMBLY AND POSSIBLY A PUMP. AFTER DOING SOME RESEARCH ONLINE, I FOUND THAT THESE ITEMS HAVE A VERY HIGH FAILURE RATE IN THESE VEHICLES. THIS SEEMS LIKE AN OBVIOUS DEFECT THAT WOULD BE VERY DANGEROUS, ESPECIALLY CONSIDERING THAT WHEN THESE PARTS FAIL, THE VEHICLE IS ALMOST IF NOT DEFINITELY IMPOSSIBLE TO STEER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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