GMC Acadia Complaints (2014)

463 consumer complaints on file.

#11457762March 22, 2022
ELECTRICAL SYSTEM
I was driving down the road 55 mph and my acadia stalled. Then stabiltrac and traction control turn off then it goes to half power. So then i have to pull over wait a few minutes and restart it. This happens everyday and im nervous to see even drive my truck and it is a safety risk as it could cause a accident. I also read on the internet that it has affected multiple years and models so im not sure why there is no recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456954March 16, 2022
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
Gas gauge does not read accurately. We have ran out of gas one time due to this issue, resulting with us stalling in the middle of a busy street. Now that that has occurred gas is put into the tank every few days but gas gauge still only registers 1/4 of tank to “Low Range”. MULTIPLE OCCASIONS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453201February 21, 2022
AIR BAGS:SRS MALFUNCTION WARNING LAMP/LIGHT
Twice in the past six months, the “Service Air Bag” warning light has come on. The first time, the wiring under the front passenger had to be resodered. Last week, the same warning came back on, and the wiring under both front seats had to be resodered. I feel this is a safety issue, and a design failure in this year and model car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451002February 8, 2022
POWER TRAIN
When I turn a corner and accelerate, the vehicle jerks as if the transmission is slipping. I called Gmc and made an complaint. My vehicle has just over 50,000 miles on it. Very concerning
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448134January 19, 2022
LANE DEPARTURE: BLIND SPOT DETECTION
2017 blind spot detection lights on in both mirrors. Both modules in rear bumber replaced. 2021 blind spot sensors on again and “park assist off” in DIC with system not letting me turn back on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447123January 11, 2022
AIR BAGS
Service airbag light has been on since I’ve had the car. It was not covered by warranty (even though it is important?) in order to fix it I was quoted over $1000 which is ridiculous as I only had it a month before that and traction control became a issue. Warranty covered the traction but not the airbags.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438011October 25, 2021
ELECTRICAL SYSTEM
Vehicle went from running fine to stalled out instantly. Restarted ok and ran rough for a moment then perfectly fine again. Third time was in a busy intersection nearly causing an accident. Got it restarted and took it to service. The code reported is for the engine fuse box and the part was on backorder. That got me curious so I did a search and see this appears to be a recurring problem including a lawsuit that was dismissed for some reason this Spring. Clearly, this is a problem and a potentially very dangerous one. The more I read, the more I see this exact issue popping up across multiple GMC lines using the same configuration. This needs to be investigated before someone is involved in a major accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437829October 22, 2021
STEERING
Power Steering went out, changed the pump and now there are metal shards throughout the entire system. Power steering system needs replaced
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436254October 11, 2021
ELECTRICAL SYSTEM, POWER TRAIN
I have had the same problem for 3 years now and have taken my vehicle to a GM dealership many times for the same issue and it is definitely an issue . My car keeps throwing up TCM issue and ECM and I have asked for the modules to be checked. I have reasearched these issues and it seems to be the same with many vehicles like mine so that should be a red flag. My car will slow down, power reduce engine, traction control off, and my steering will be difficult and sometimes I can’t even get off the road in time, which is very dangerous. I have seen recalls on electrical issues and wonder if my vehicle has damaged recall parts. I am a single mother who has to work and get my child to school and can’t do so properly with my vehicle doing this all the time. It’s very frustrating.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435752October 6, 2021
AIR BAGS, STEERING
I purchased my 2014 GMC Acadia Denali July 29th, 2021. It has been back to the dealer five times, with repairs not being completed. Within weeks of purchasing it, the Service Air Bag light came on, and won't go off. The low tire light came on. The serpentine belt broke and had to be replaced, and the power steering pump started making horrendous noises and leaking fluid. I bought an expensive service contract, and of course these repairs are not covered. I also had them repair tires twice, and ended up having to replace the two front tires, after being told there was nothing wrong with them, except one had a screw. They also said that tire rotation was causing the lights to go off, and wasn't reset, and supposedly they reset it to reflect where the tires are on the vehicle in relation to the TPMS's. Well, two tires lost air constantly, and there were numerous leaks. I finally took the vehicle to a real tire store for tire replacement. The estimate for the driver's side airbag system replacement is $1400 pre-tax, and the power steering pump replacement is $1100, pre-tax. So within two months, I've had nothing but trouble; spent $380 on two new tires, and will have the cost of these repairs on top of the extra $2200 I spent on a service contract. The vehicle is beautiful, and seemingly was well-maintained, but it immediately began breaking down. I've had very limited use of it since July 29th when I bought it. (it's now October 6th, 2021). I have a meeting with the owner of the dealership tomorrow, October 7th, at the suggestion of the dealership's repair manager, as well as the salesman.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428039August 6, 2021
ELECTRICAL SYSTEM, POWER TRAIN, FUEL/PROPULSION SYSTEM
My wife was driving at highway speeds (70MPH) on the interstate in Chicago when without warning her cluster lights appeared and her vehicle lost propulsion (stalled, Stall, died). She had no warning and the area had no shoulder for her to pull off into so she had to come to a complete stop in the right lane of the highway. People are doing speeds well above 70MPH, I would hate to think of what could have happened if a person or line of vehicles could not change lanes in time; very serious injuries and possibly death for all invovled. Fortunatly, she had the sense to put the car in park (highway lane) and completed a key cycle thus restarting the vehicle and then obviously accelerating quickly to get out of harms way. As people are swirving out of her lane and honking at her. I put our VIN into the NHTSA site and see the vehicle has no outstanding recalls. Then i search just the model year and come across a recall (14V-614, GM recall number 14515) that appears to be the same issue we may have had. In the vehicle information section of the 573 it lists: Descriptive Information : 2014 GMC Acadia Production Dates : JUN 27, 2013 - SEP 26, 2013 Plugging my VIN into a VIN decoder, i see that my vehicle was built July 26, 2013; this falls within the suspect time of this recall. Why have I not been notified of this recall? Why is the NHTSA tool not show my vehicle as being affected? This could have been a very a tragic ending. I hope you (NHTSA) reach out directly to GM to figure out why my vehicle was not included in the recall. Why my wife was put in harms way.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425851July 21, 2021
EXTERIOR LIGHTING
Tail lights/brakes light/blinkers The light kit cover seals break allowing water into the light kit. Water collects and shorts out the bulbs causing a dangerous hazard when rear lights fail to work in the proper manner. I have called to several places and am being told, yes, GMC has a defect on their rear tail lights. Seals were not done very well and supply cannot keep up with demand. The lights are over 300 each which is absolutely ridiculous. A part that is necessary to keep one safe and be able to signal to other drivers should not be this expensive when the manufacturer did not build a good product.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425449July 19, 2021
AIR BAGS
The contact owns a 2014 GMC Acadia. The contact stated that while her son was driving 40 mph, the vehicle struck a curb and all the air bags deployed. The contact's son did not sustain any injuries. A police report was not filed. The dealer and manufacturer were not made aware of the failure. The failure mileage was 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424874July 14, 2021
ELECTRICAL SYSTEM, ENGINE, STEERING
While traveling approximately 75mph the Service Traction Control light came on followed closely by the Low Oil Pressure Stop Engine Immediately light. We attempted to travel to a more safe area along the interstate. Within seconds the engine immediately shut off causing the loss of power steering and power brakes. The steering wheel locked in place causing the total loss of steering control. We were able to bring the vehicle to a safe stop, I would attribute this success to my being a Defensive Driver Instructor and Transportation Safety Professional. The risk associated with the issues we were faced with could have easily ended in tragedy especially at this speed (75 mph, 80 mph zone) The diagnosis of the vehicle was inconclusive due to the number of codes that were shown. The vehicle was no longer functional and had to be replaced. No documentation, other than the bill for towing is available. Diagnosis was done at no charge.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422970June 30, 2021
AIR BAGS, ELECTRICAL SYSTEM
Air Bag Service code shows up. It can be removed briefly by moving the seat back and forth. I did some research and this is similar to the recalls for older years previously issued with the wiring harness causing the air bags to malfunction. This is extremely dangerous and is well known on many car complaint sites. Why has nothing been done? Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420155June 8, 2021
POWER TRAIN
The contact owns a 2014 GMC Acadia. The contact stated that the vehicle failed to shift into Park. The contact stated that the key ceased in the ignition and would not allow him to shut-off the vehicle. The contact stated no warning light was illuminated. The vehicle was not taken to a local dealer nor independent mechanic to be diagnosed. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 14V092000 (Power train). The manufacturer had been informed of the failure and informed the contact that the Vin was not under recall. The failure mileage was approximately 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415629May 8, 2021
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
MY FUEL GAUGE OCCASIONALLY REGISTERS AS EMPTY EVEN AFTER I FILL THE GAS TANK. THIS TYPICAL HAPPENS IF I LET THE FUEL GO BELOW 1/4 TANK. THIS HAS HAPPENED SINCE THE FIRST 30,000 MILES AND I WAS TOLD BY THE DEALERSHIP THERE WAS NO RECALL OR SAFETY ALERT FOR THIS CONDITION. IT GRADUALLY GOES UP AS I DRIVE. IT IS MY UNDERSTANDING THIS IS A COMMON PROBLEM WITH THIS VEHICLE AND MODEL YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415630May 8, 2021
AIR BAGS
I HAVE EXPERIENCED MY AIRBAG LIGHT GOING ON FOR THE LAST SEVERAL YEARS. DUE TO IT BEING OUT OF WARRANTY, I TOOK IT TO MY PERSONAL MECHANIC TO GET IT REPAIRED. IT TURNED OUT TO BE A HARNESS UNDER THE DRIVER SEAT. LESS THAN A YEAR LATER, IT HAPPENED AGAIN AND THIS TIME IT WAS THE HARNESS LOCATED UNDER THE RIGHT FRONT PASSENGER SEAT. THIS HAS BEEN REPLACED TWICE AND THE LIGHT HAS INTERMITTENTLY APPEARED AGAIN THE PAST 3 MONTHS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407195April 9, 2021
ELECTRICAL SYSTEM
A CODE P1682 -IGNITION SWITCH CIRCUIT WILL POP UP. I'VE HAD THE PROBLEM FOR A YEAR, THE VEHICLE WILL SEEM LIKE IT DOESN'T HAVE A LOT OF POWER AT TIMES. THE ENGINE LIGHT WILL COME ON, REDUCED ENGINE POWER AND TRACTION CONTROL OFF. THE BATTERY VOLTAGE DROPS BELOW 13 . I HAVE CHANGED THE BATTERY, ALTERNATOR, THROTTLE BODY, GAS PEDAL SENSORY. IT DOES ALL OF THAT WHILE DRIVING, AND STARTS TO STALL ON ME. THAT CODE POPPED UP ONCE LAST YEAR AND I TOOK IT TO THE SHOP AND THEY SAID IT WOULDN'T COME UP AND IT'S DOING IT A LOT MORE. I HAVE DID RESEARCH AND HAVE SEEN MANY ISSUES WITH A FUSE BLOCK AND IGNITION SWITCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406468April 5, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WHEN TURNING ON THE CAR IT IMMEDIATELY GAVE A CHECK ENGINE LIGHT, BEGAN VIOLENTLY SHUDDERING, AND RAN "SERVICE STABILITRAK" "TRACTION CONTROL OFF" AND "REDUCED ENGINE POWER" WARNINGS. WE HAVE TAKEN IT TO 2 DIFFERENT DEALERSHIPS AND THEY KEEP TELLING US NOTHING IS WRONG WITH THE VEHICLE. WE HAVE EVEN CALLED GMC SERVICE LINE DIRECTLY AND EXPLAINED THAT THIS OCCURS WHILE WE ARE DRIVING THE CAR AND THE VEHICLE WILL SOMETIMES COMPLETELY SHUT OFF. THIS TIME THE VEHICLE WAS PARKED AND INITIALLY TURNED ON. WE RESTARTED THE CAR AND IT TOOK TWO TRIES BEFORE IT APPEARED TO START "NORMALLY." THE CHECK ENGINE LIGHT IS STILL ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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