Freightliner Cascadia Complaints

57 consumer complaints on file.

#11524587May 31, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While operating the vehicle on an open section of highway I passed under an overpass. The collision mitigation system sounded an audible warning and the vehicle abruptly applied momentary maximum braking. Had another vehicle been behind me It likely would have resulted in a rear end collision.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524581May 31, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The contact owns a 2021 Freightliner Cascadia. The contact stated while driving 65 MPH with the cruise control activated, the brakes applied independently. The contact took the vehicle to the local dealer, where it was diagnosed with needing the calibration of the radar. The vehicle was repaired but experienced the failure within a week. The contact took the vehicle back to the local dealer, where it was diagnosed with needing the radar to be replaced. The vehicle was repaired but continued to experience the same failure within a month. The contact took the vehicle back a third time to the local dealer, where it was diagnosed with needing the recalibration of the radar. The vehicle was repaired but continued to experience the failure intermittently. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 215,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523252May 22, 2023
SERVICE BRAKES
There was brake failure during an accident or 4/23/21 on the Massachusetts turnpike where there was a fatality. The air dryer filter broke off and my question is regarding nhtsa part 573 safety recall report 22v-443. I would like to know the two simultaneous events in this recall test. I realize the production date is a month or less after the recall date of vehicles.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
1
#11516552April 11, 2023
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The CMV was on a straight road on a sunny day approaching a standard railroad crossing, and for no apparent reason the emergency braking system engaged. We have video of this incident from the truck. I tried to download it but your system would not allow the format.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516519April 11, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
CMV traveling on a four lane divided highway approached another cmv that had overturned in the road ahead some time prior to that time. The approaching CMV did not get any warnings and the collision mitigation features did not activate on the truck, giving the driver no warning of eminent impact which did occur
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11503055January 22, 2023
SERVICE BRAKES
Front end collision with camery hybrid at 35 to 40 mph. Vehicle was rented from Miller Leasing in Hartford CT. Miller ordered truck without Detroit assurance 5.0 or front desk brakes. On collision the screw in air fryer broke off causing loss of brakes. Air dryer was mounted on the frame passenger side exposed to possible damage. After traveling a couple hundred feet the truck smashed the camery in the guardrail and there was a fatality.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
1
#11485349September 19, 2022
SUSPENSION, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
This complaint is being filed in addition to my previous complaint which is complaint #1147128511471285. Both left and right vehicle airbag suspension height regulators were just replace a month ago, and once again, the right side airbag ride height regulator has blown apart, causing my semi truck to lean heavily to the right side, and wear out my right front steer tire exceedingly fast. And, the radar braking system erratically slams the brakes on at random times, which could cause a catastrophic accident. Imagine hauling an 80,000 lb. load, and the truck just decides to slam on the brakes, in a corner, in the rain, or in the snow. You’re riding a very thin line between life and death. Freightliner will now be sued for negligence, embezzlement, fraud, and loss of use of my truck. My truck just spent 40 days at the Freightliner Dealership for several Factory Safety Recalls, and they just replaced both airbag ride height control vale’s, because they both failed. If this isn’t a clear cut case of the Federal Lemon Law, nothing is.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477923August 6, 2022
TIRES
TIRE SIZE: 275/80 R22.5 MICHELIN ENERGY LINE Z Component that failed is drivers side steer front tire. The tire blew out and resulted in loss of vehicle control. This failure DID cause an accident putting others safety at risk. Both Freightliner Corp. and Michelin Tire Co. are aware of this failure. No one has inspected the tire. I DO NOT have the tire in my possession yet. There are/were no warning, messages or symptoms of this problem prior to. This truck had a right side tire failure at the decoupling groove on May 11, 2022. The tire was replaced at that time with a new tire tire. This truck returned to Toledo Ohio to our terminal. The 4X4X4 air fairings were then removed at the request of DTNA. On 8-5-22 with 52,742 miles on the tire, it blew out resulting in an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476312July 28, 2022
TIRES
TIRE SIZE: 275/80 R22.5 MICHELIN ENERGY LINE Z Component that failed is passenger side steer front tire. The outside edge decoupling groove/sidewall failed. Risks include potential tire blow resulting in loss of vehicle control. This failure could cause an accident putting others safety at risk. Both Freightliner Corp. and Michelin Tire Co. are aware of this failure. No one has inspected the tire. I have the tire in my possession. There are/were no warning, messages or symptoms of this problem prior to. Michelin Tire Co. sent us 2 new tires and requested we remove the air fairing to see if this could resolve the problem. At the time we proceeded with this request the truck had 315,805 miles on it. On 6-20-22 Michelin Tire Co. supplied Freightliner Corp. with a tech bulletin regarding the decoupling groove failure. At 455,485 miles this tire was showing signs of decoupling failure. This failure appeared to be within the guide lines of the tech bulletin. At 465,523 miles the tire showed excessive decoupling groove failure in multiple spots. Mileage on tire at the time of failure was 149,718 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476298July 28, 2022
TIRES
TIRE SIZE: 275/80 R22.5 MICHELIN ENERGY LINE Z Component that failed is the passenger steer front tire. The outside edge decoupling groove/sidewall failed. Risks include potential tire blow resulting in loss of vehicle control. This failure could cause an accident putting others safety at risk. Both Freightliner Corp. and Michelin Tire Co. are aware of this failure. No one has inspected the tire. I have the tire in my possession. There are/were no warning, messages or symptoms of this problem prior to. This truck was built with a 4X4X4 front air fairing that was removed after this failure by the request of Freighliner Corp. Mileage on tire at the time of failure was 71,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476295July 28, 2022
TIRES
TIRE SIZE: 275/80 R22.5 MICHELIN ENERGY LINE Z Component that failed is drivers side steer front tire. The outside edge decoupling groove/sidewall failed. Risks include potential tire blow resulting in loss of vehicle control. This failure could cause an accident putting others safety at risk. Both Freightliner Corp. and Michelin Tire Co. are aware of this failure. No one has inspected the tire. I have the tire in my possession. There are/were no warning, messages or symptoms of this problem prior to. This truck was built with a 4X4X4 front air fairing that was removed after this failure by the request of Freighliner Corp. Mileage on tire at the time of failure was 165,782 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476286July 28, 2022
TIRES
TIRE SIZE: 275/80 R22.5 MICHELIN ENERGY LINE Z Component that failed is the passenger side steer front tire. The inside edge decoupling groove failed. Risks include a potential tire blow resulting in loss of vehicle control. This failure could cause an accident putting others safety at risk. Both Freightliner and Michelin Tire Co. are aware of this failure. Michelin tire representative has visually inspected the tire and asked to have the tire returned to the Michelin Company for further inspection. I have not released the tire to them yet. There are/were no warnings, messages or symptoms of this problem prior to. This truck was built with 4X4X4 front air fairing that was removed after this failure by the request of the Freightliner Corp. The mileage on the tire at the time of failure was, 89,490 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471580June 29, 2022
TIRES:TREAD/BELT
The contact owns a 2021 Freightliner Cascadia equipped with Michelin Tires, Tire Line: X, Tire Size: 275/80/R25.5, DOT Number: (Not Available). The contact stated upon inspecting the tires, he noticed that the decoupling groove was peeling off on the passenger's side front tire. The passenger's side front tire was replaced. The failure mileage was approximately 112,814. The contact stated that the failure reoccurred on the driver's front side tire. The tire was replaced. The failure mileage was approximately 160,375. The contact stated while driving at an undisclosed speed, the front passenger's side tire blew out inadvertently. The driver depressed the brake pedal and stopped the vehicle. The driver was then able to veer to the side of the road with the assistance of the State Police. The tire was replaced on site. The tire failure mileage was 496,000. The vehicle was then taken to the local dealer who replaced the front passenger's side tire with a new tire. The tire manufacturer was notified of the failure and inquired about performing an analysis of the damaged tires. The vehicle manufacturer was notified of the failure. The vehicle failure mileage was approximately 326,168.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471285June 28, 2022
SUSPENSION, STEERING
I purchased a new P4 through my employers Lease Purchase program, and when I ordered my new truck, I ordered it with the Hendrickson Air-Ride Suspension Package for the front axle, disc brakes front and rear, and a few other options. My truck required 14 all axle alignment’s before it was driving correctly, after destroying both left & right steer tires. One Freightliner dealer set the right front at 7/16” toe-in, after I threatened to bring legal action against the dealership, only to learn three weeks later, the toe-in was set at 7/16”, which destroyed the tire. I personally measured the rear axle alignment with a tape measure to find both drive axles are staggered approximately 1.3” to 1.75” causing my drive tires to wear abnormally fast, forcing me to buy new tires for $7,000+. The worst part is the Hendrickson Air Ride Suspension unit is extremely “sloppy” and noisy when driving and turning at all speeds, constantly making loud “clunking” sounds, which are all felt heavily while hold the steering wheel. Nobody seems to want anything to do with my new truck, and if I get killed while driving my truck, because of faulty manufacturing, at least you have a record of my case to investigate further. I just learned yesterday from another driver, that Freightliner just discovered their trucks with the Hendrickson Air Ride Suspension System option have all been issued a “Service Bulletin” to replace faulty, leaking ride-height control valves which can cause a catastrophic crash by suddenly dropping one or both sides of the front air suspension, causing a sudden swerving condition, which can be catastrophic. My truck cost me $180,000 plus, and I want my monies worth, before I’m killed by faulty craftsmanship. Please investigate this matter, as I know there are many more drivers and owners who are experiencing these same manufacturing defects.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470309June 21, 2022
STRUCTURE:BODY, VISIBILITY, VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
Upon driving this truck for the first time, previous trucks were Kenworth and Peterbilt, it quickly came to my attention that the passenger side door mirror housing blocks drivers view when scanning to the right before entering a roadway. I the affected area extends from the front of the A-pillar to the outside of the mirror housing. When this model was designed the mirror housing that attaches to the door was swept back for asthetic reasons I am guessing. This creates a dangerous situation since a lot of the drivers are placed in this particular model when they first start driving. If I was to purchase this particular model, I would immediately replace the mirror with one that was positioned 90 degrees to the door as both the older Freightliner and the trucks mentioned above are. I am not sure how this particular change was approved unless it was tested in a static environment. Please look into this, but the only way to experience what I am describing is too test it in as close to a real world environment as possible.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451612February 11, 2022
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: WARNING
The system isn't working properly. The AEB(automatic emergency braking) has been braking when I was driving on ice for no reason almost making cars get skids. It's essential to not brake hard on a slippery road. But that system put me in dangerous conditions. Not only one time but several. I was afraid to drive with them on. Also, I tried to see how the truck goes without it, I unplugged it and the truck was braking properly and never had skidded on slippery roads. And funny thing my acceleration was better, and fuel consumption mile/gallons increased from 5.6 to 6.7. I know manufacturers are forced to install AEB, but I don't want to die from it. I don't need AEB and want you like the government to protect my life and right to disable legally AEB and lane changing system from the truck. I want to take responsibility 100% for any accidents front end collisions or losing control of a vehicle. I am a rally driver, I know how to handle equipment in severe conditions, I know physics and know-how to go off-road, drift. I don't want some system like AEB to held me liable if there would be an accident caused by it. I want you, as protector of our rights of life, liberty and pursuit of happiness to allow drivers to choose by the will to legally disable the AEB system taking responsibility. I take care of road safety and even want to buy one day a Cab Over Engine semi-truck because I am watching the road all the time. I hold a safe following distance and never did a hard brake in 3 years of driving to avoid a collision. I want an AEB system only when it gonna surpass my professional approach to safe driving. It needs more development and calibration, and cameras surrounding systems to do it better. As for now, I don't want to risk my life being an experiment in the eyes of big manufacturing companies.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445705December 31, 2021
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
FYI, this is the second 2022 Cascadia I’ve driven with this issue. The forward radar sensor detects a target 3 feet in front of me and slams on the brakes if the cruise control is set. I can over ride it by turning off the CC, but then I get constant alarms for following too closely and collision alerts. The issue has generated 4 critical events to my company. This happens randomly, with no warning whether I am in traffic or not. I believe this to be a significant safety issue at worst, and a very unpleasant driving environment at best. According to my company, this is not the only two tractors in which this occurs. My previous tractor was looked at by a Freightliner dealer who failed to repair the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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