Forest River No Boundaries Complaints
3 consumer complaints on file.
- #11751631July 20, 2026EQUIPMENT:RECREATIONAL VEHICLE/TRAILER, EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:PLUMBING:POTABLE WATER:STORAGE TANK
*The black water tank of our 2024 Forest River NoBo 20.4 was found to be leaking. Upon inspection, it was discovered that the factory installed tank heating pad applied to our black water tank suffered a severe electrical and structural malfunction. The carbon fiber heating element inside the pad was found to be bent, concentrating heat to an extreme degree. The element experienced a high-resistance thermal event, melting completely through the protective heating pad and burning a hole directly through the structural plastic of the black water tank it was applied to. * This created a severe fire hazard for two individuals who had been using the travel trailer at the time of the finding. *This issue is consistent with current NHTSA recalls on this component. RV manufacturers like Grand Design and WInnegago have already issued urgent Federal safety recalls and "Do Not Drive" advisories on vehicles equipped with ThermaHeat pads due to high resistance and severe terminal overheating. *There were no warning lamps or advisories from control panels to indicate the issue and potential danger.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11584774April 23, 2024STRUCTURE:BODY
Two of the cargo tie-down D-rings bent when traveling with my UTV (2015 Kawasaki TeryX4 LE) in this toy hauler trailer. Upon investigation it appears the D-rings are not rated sufficiently to safely secure the rated trailer cargo capacity. The trailer is rated for a cargo capacity of 2,750 lbs (GVWR and dry weight stickers attached). My UTV weighs 1,880 lbs as equipped. The D-rings have a working load limit (WWL) of 265 lbs. each. The UTV was secured with four rachet straps on four separate trailer D-rings. Each rachet strap has a WWL of 800 lbs. My understanding is that DOT regulations require that cargo tie-downs have a WWL of at least 50% of the cargo weight capacity. For this trailer each tie-down D-ring should have a WWL of 1,375 lbs. The trailer manufacturer (Forest River) claims the D-rings are correctly rated for this trailer but has not been willing to provide an explanation for how they should be used to safely secure the cargo. Forest River originally believed the D-rings had a WLL of 1,000 lbs. based on incorrect information published by the D-ring supplier (Buyers Product Company). When I contacted the Quality Engineer at Buyers he stated the published information was incorrect and after retesting the correct WWL is 265 lbs (Test report attached). On [XXX], Forest River transported my trailer to their manufacturing facility in Ligonier, IN, to inspect the D-rings. Their vendor for the D-rings (LaVanture Products Company) sent the D-rings out for testing on [XXX]. (Note: Buyers is the D-ring supplier but Forest River purchased them through LaVanture.) After that date Forest River suddenly stopped providing me updates until April 22, when they briefly stated in an email that the D-rings are correctly rated for my trailer. When I asked for the test results and more details they stopped responding. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11530820July 7, 2023TIRES:TEMPORARY/EMERGENCY SPARE TIRE
The contact owns a 2019 Forest River No Boundaries RV. The contact stated that while driving approximately 25 MPH, the spare tire located on the front driver’s side corner of the RV detached from the RV. After stopping the RV, the spare tire was retrieved. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The VIN was not available. The failure mileage was 1,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0