Ford Transit Complaints

149 consumer complaints on file.

#11598419July 2, 2024
ELECTRICAL SYSTEM
Have not had dealer see this. At totally random intervals van will ask me to "keep hands on wheel ". My hands are ALWAYS on the wheel
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597370June 28, 2024
WHEELS
We are now 3 months into Ford recall 24S21/24V226 for the Transit Trail. No communication has been received beyond the initial notice in March and no timeline has been given. As seen in forums online, many buyers, myself included, sit in the dark while our vans rot away on the dealers lot with no end in sight. Ford needs to at least give us a timeline so buyers can make an informed decision on proceeding to wait, or back out of their purchases (if possible).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597214June 27, 2024
POWER TRAIN
On my 2021 Transit 250, Ford has warrantied 2 front drive axles, the 1st was at 42.4k and second was at 50k. Service writer and tech could not explain why this is occurring. Called Ford customer service line, no tsb or ssm out there, no recall(same as dealer advised). I am aware this is not an isolated incident to me as have found online other instances. If front axle seizes due to lack of fluid due to this issue sudden loss of power or control would be possible. To my understanding and dealers understanding there is no warring light for low diff oil. tried to upload service writeup but would not take
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597197June 27, 2024
STRUCTURE:BODY
The contact owns a 2022 Ford Transit. The contact stated that while driving at approximately 63-64 MPH, the solar panel suddenly detached and landed in the street after a semi-truck drove by. The vehicle was taken to the dealer however, the dealer was unable to find what caused the solar panel to detach. The contact was informed that the solar panel needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not covered under recall or warranty. The failure mileage was 8,632.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592468June 4, 2024
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS
The contact's father owns a 2024 Thor Compass RV built on a 2023 Ford Transit Chassis. The contact stated while cooking on two burners of the RV stove, a flame flared up significantly and nearly reached her arms and face. There was no injury sustained. The contact stated that the flame emanated from the burners and appeared that the failure had occurred due to gas leaking from the stove. The contact was able to turn off the stove. The dealer was not notified of the failure. The RV was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 1,176.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591496May 30, 2024
ELECTRICAL SYSTEM
The alternator and regulator failed. Parts are available for inspection. Safety was at risk as vehicle could stop or loose nighttime electrical lighting at highway speeds without any prior warning due to sudden loss of electric power. Selling dealer has inspected and confirmed failure of above parts. Components have not been otherwise inspected.The only symptom of imminent failure was a "whineing" noise form the engine compartment audible only when vehicle was not moving. There were no warning lamps, messages,or other signals . This failure occurred at 230 engine hours total and 7000 road miles on unit.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591128May 28, 2024
UNKNOWN OR OTHER
My van has the 360 camera (1 one each side and 1 on the rear). My van would intermittently experience blue image on the sides and rear when vehicle is placed in reverse. There was a recall on the rear camera only (Recall 23V598) that was recently performed on my van. It looks like the rear camera is fixed but I am now intermitently getting a gray image on the left and right camera when the vehicle is placed in reverse. Ford needs to replace all 3 of the cameras to really fix this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589839May 21, 2024
TIRES
The contact owns a 2024 Ford Transit. The contact received notification of NHTSA Campaign Number: 24V226000 (Tires) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589827May 21, 2024
LANE DEPARTURE: BLIND SPOT DETECTION, BACK OVER PREVENTION: WARNINGS, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
My 360 side cameras are turning blue while reversing. I asked Ford Corp to fix it under the recall, but Ford refused to rectify. I ended up paying $701 out of my own pocket. I told them this is part of the recall but still denied the repair. I had to go to Check Cashing place to borrow $701 NOTE: I almost hit a mother and a child while backing up because my screen turn blue all of a sudden.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589210May 16, 2024
WHEELS
Vehicle delivered with 5-hole spare wheel. Vehicle requires 6-hole wheel. Discovered discrepancy when a tire separated and required a spare to replace it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589088May 16, 2024
UNKNOWN OR OTHER
Ford has issued recall 24V226 for apparent tire rub on the Transit Trail package almost two months ago and has since given no information on timeline for this recall. This issue seems to be contingent on a "perfect storm" of variables and therefore seems to pose much less of a safety risk than stated. Many owners online report no tire rub even during aggressive offroad driving. Regardless, the agreed upon preventative fix is very well documented within the Transit community and has been performed by countless van owners in the past, myself included. This potential issue should have been blatant well before production started on these models, but now that we're here, it seems Ford is dragging their feet to publish what should be a very quick and straightforward fix which is holding up many already purchased vans from being released from dealerships. I worry that the low volume of Transit Trails means the resolution of this recall is seen as low priority and will drag on for months to come.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588915May 15, 2024
STRUCTURE:BODY, POWER TRAIN, SUSPENSION
FORD has failed to fix 2 recalls. Rear differential is howling and potentially low on fluid per recall--my FORD dealer cannot get to it until AUGUST. Local dealer is Chapel hills ford in Colorado Springs--that is were I purchased vehicle on [XXX] 2024. They have been NO help. Both front Tires rubbing the body at any slight turn--like into a driveway--with no load in the van. Tires and body both getting damaged. No resolution from FORD. Because of tires rubbing, it has now caused the wheel well liner to dislodge from the plastic fasteners and I am worried the liner will completely fall into the front wheel and steering linkage causing a wreck. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588853May 15, 2024
UNKNOWN OR OTHER
no incident, I do not feel as if the remedy being "not yet available" has been handled in what is considered a "timely manner". All lifted vehicles will have a tire rub, adjustments have to be made to accommodate the larger sized tires. Ford did a body Lift rather than a suspension lift on the Ford Transit Trail and did not have their 3rd party made the necessary "accommodations" to support this tire size. I am currently paying a loan for this vehicle and insurance and my van is at the up-fitters, awaiting the remedy. The Ford Transit Trail package is an off road package, and made for up-fitting. When weight is added to this cargo van, that is when the rub occurs. There are "simple fixes" according to the professionals on lifting vehicles. Why can't this simple fix be done in a timely manner. There are only 1900 vehicles in this recall. In the grand scheme of things this is NOT many!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588394May 13, 2024
POWER TRAIN
The contact owns a 2023 Ford Transit. The contact researched online and became aware that the VIN was included in NHTSA Campaign Number: 24V102000 (Power Train) however, the dealer refused to honor the recall and charged the contact for the repair. The contact stated that the manufacturer did not honor the recall. The manufacturer was made aware of the issue. The contact stated that during an oil change at the dealer, the contact requested that the rear axle be inspected. The contact was informed that the rear axle bearings and differential assembly needed to be replaced. The vehicle was repaired; however, the dealer charged the contact for the repair. The failure mileage was approximately 5,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586309May 1, 2024
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact's employer owns a 2023 Ford Transit. The contact stated that the rear passenger's side sliding door failed to latch while the front driver's and passenger's side doors were closed. The contact had to open the front driver's or passenger's side doors or roll down the windows for the rear passenger's side sliding door to latch. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585520April 26, 2024
UNKNOWN OR OTHER, LANE DEPARTURE: BLIND SPOT DETECTION, BACK OVER PREVENTION: WARNINGS
REAR VIEW/ 360 camera malfunction. (RECALL) all blue screen/ black screen, and no screen. I was backing up a drive way an damaged my whole right side of my roof. I did not get hurt thank god. Opened up a claim next day with Ford. I have opened 2 claims with FORD. It has been 8 months going back a forth with them. I have had my vehicle inspected at 3 dealerships an had new (camera) installed. I have sent Ford claims department all of my information, Dealerships have sent in all there information. I have gotten an email 3 months ago from Ford claims saying they have never received my information on my vehicle from me or the 3 Dealerships a they have to close the claim. I opened up anther claim waited, got anther email saying from ford claims that due to me or the dealerships I have gone to a them not receiving documents they have to close my claim. I have over $4k in damages, I have a broken camera system. And still have not gotten my camera system fully fix. I feel that because I did not get injured in this crash it’s a brush on FORDS Shoulder. I just got my van back today an have to bring back again. For Ford to do noting about this till I guess I get in a real accident. Thank u
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11580867April 3, 2024
BACK OVER PREVENTION
The contact owns a 2022 Ford Transit. The contact stated that while reversing, the camera was blurry. There were no warning lights illuminated. While reversing the contact crashed, into a parked vehicle. There were no injuries or police reports filed. The contact received notification of NHTSA Campaign Number: 23V598000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 5,000. Parts distribution disconnect.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11578957March 22, 2024
POWER TRAIN
The contact owns a 2023 Ford Transit. The contact received notification of NHTSA Campaign Number: 24V102000 (Power Train) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not yet available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575998March 7, 2024
ELECTRICAL SYSTEM:ADAS:HUD:CAMERA/SENSOR
The contact owns a 2022 Ford Transit. The contact stated while driving at an undisclosed speed, the side view cameras became inoperable and were displaying a black screen. No warning light was illuminated. The vehicle was taken to the dealer and was repaired under NHTSA Campaign Number: 23V598000 (Back Over Prevention) however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572814February 19, 2024
FUEL/PROPULSION SYSTEM
Rodent chewed on fuel line and gas sprayed all over engine bay and under car on start-up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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