Ford Mustang Complaints (2018)

196 consumer complaints on file.

#11319233March 25, 2020
STEERING
WHILE DRIVING MY MUSTANG ON THE INTERSTATE, THE POWER STEERING FAILED MAKING THE CAR EXTREMELY UNSTABLE. IT TOOK TREMENDOUS EFFORT TO STEER THE CAR SAFELY TO THE SIDE OF THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318191March 16, 2020
ENGINE
SO AT COLD START WHEN DRIVING WITHING 1800-2600 I GET THIS RATTLE PISTON SLAP ON THE BOTTOM OF THE ENGINE. I CHECKED FLUIDS NOT LOW ON ENGINE OIL. ONCE ENGINE GETS HOT ITLL STOP. HOWEVER IT DOES INCREASE IF I ACCELERATE. IT'S BEEN HAPPENING NEXT DAY I GOT MY CAR I REALIZED IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311847February 27, 2020
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
I BOUGHT MY FORD MUSTANG ON JUNE 2018. WHEN THE MILES HIT 30,000, THE ENGINE SHAKES EVERY TIME MY VEHICLE STARTS, AND MY WHOLE CAR SHAKES NOTICEABLY WHEN IDLING. THE EXHAUST GAS FLOW FROM THE CAR HAS OBVIOUS INTERMITTENT, MEANWHILE, THE EXHAUST PIPE SHAKES A LOT, AND YOU CAN CLEARLY HEAR THE "BURST" SOUND OR THUMP. IN ADDITION, MY WHOLE CAR HAS OBVIOUS JITTERS AT LOW SPEEDS OF MORE THAN 2,000, AND THE ACCELERATION IS WEAK. WHEN THE SPEED IS HIGH YOU CAN FEEL A LITTLE LESS JITTERY. IT IS NOT JITTERY UNDER NORMAL OPERATING CONDITIONS OF THE ENGINE. WHEN MY AUTO IS ON D OR R, IT DOESN'T MOVE AFTER I RELEASE THE BRAKE. PLUS, THE VARIABLE BOX OCCASIONALLY MAKES A STRANGE NOISE AND VEHICLE COOLANT DOES NOT WORKING PROPERLY. WHAT SCARES ME THE MOST IS THAT ONE TIME I WAS DRIVING ON L-595 HIGH WAY, MY VEHICLE SHUT DOWN AUTOMATICALLY, I TRIED TO RESTART IT BUT FAILED, I WAS PANIC, I HAD TO WAIT FOR MORE THAN 10 MINUTES ON THE HIGH SPEED ROAD TO TRY TO RESTART THE CAR AGAIN. LUCKILY I PULLED MY CAR IN THE EMERGENCY LANE, I CAN'T IMAGE IF IT WASN'T. AFTER ALL THOSE, I WENT TO MY DEALER AT PLANTATION FL, THEY CAN FIX FOR ME SINCE MY CAR IS STILL UNDER COVERAGE BUT I DON'T WANT GET IT REPAIRED. I DEEPLY DOUBT WHETHER THE REPAIR WOULD COMPLETELY FIX THOSE ISSUES. PLEASE HELP AND ADVICE IF I CAN GET MY CAR RECALLED? I WAS LOOKING FOR A CAR THAT I ALWAYS WANTED BUT NOT HANGING BY A THREAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308972February 13, 2020
ELECTRICAL SYSTEM
WHILE DRIVING THE 12" LED INSTRUMENT PANEL HAS GONE DARK FOR SEVERAL SECONDS. THIS PANELS SHOWS SPEED, TACH, FUEL GAUGE, TEMP, OIL PRESSURE, I FOUND A RECALL FOR SIMILAR ISSUE ON THE 2019 MUSTANG AND OTHER FORD AUTOS. THIS MAY BE JUST SHOWING UP ON THE 2018 MUSTANG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302277January 27, 2020
POWER TRAIN
INTERMITTENTLY, THE CLUTCH PEDAL WILL BE STUCK TO THE FLOOR AFTER PRESSING IT TO SWITCH GEARS. IT HAPPENED TO ME WHEN I WAS GOING FROM NEUTRAL TO 1ST GEAR AND FROM 1ST GEAR TO SECOND GEAR WHICH IS A HUGE SAFETY CONCERN AS THE CAR STALLED AND I ALMOST HIT SOMEONE AND SOMEONE ALMOST HIT ME. IT HAS ONLY HAPPENED TO ME 2 TIMES IN THE LAST MONTH BECAUSE I FOUND THE SOURCE OF THE PROBLEM. THE CLUTCH RETURN LINE IS AT FAULT BECAUSE IT SEEMS TO BE VERY SHORT. BECAUSE OF IT BEING SHORT, IT HAS A LOT OF TENSION ON IT. BECAUSE OF THE CAR HAVING A FLAT PLANE CRANK, I BELIEVE THE EXCESSIVE VIBRATIONS THAT THE ENGINE CREATES MIGHT MAKE THIS LINE BACK OFF OVER TIME. MY CAR ONLY HAD 5,000 MILES WHEN THIS HAPPENED AND IT WAS VERY FRIGHTENING. THE LINE IS AN INTERFERENCE FIT ON THE FLUID RESERVOIR AND ITS CAUSE THE LINE TO SLOWLY LEAK EVERY TIME YOU TOUCH THE LINE BECAUSE THE SEAL ISN'T GOOD ENOUGH. TO TEMPERATELY REMEDY THIS ISSUE, I HAVE JUST BEEN PUSHING THE LINE BACK ON. THIS ISN'T A GOOD FIX AND FORD NEEDS TO RECALL THESE CARS BECAUSE IT CAN CAUSE A BAD ACCIDENT ESPECIALLY AT SPEED. THE PICTURE ATTACHED IS A PICTURE OF THE LINE THAT IS IN QUESTION. IN THE PICTURE, THE LINE WAS FITTED CORRECTLY ON THE FLUID RESERVOIR. THIS IS JUST TO SHOW THE FAULTY LINE IN QUESTION. I HOPE FORD CAN RECALL THESE CARS ASAP BECAUSE I'M SCARED TO DRIVE IT REALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301025January 22, 2020
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
AT ACCELERATION THE CAR WON'T SHIFT WHEN NEEDED THEN IT'LL AUTOMATICALLY DOWN SHIFT AND STOP ACCELERATING. THE RPM GAGE NEEDLE BOUNCES UP & DOWN WITH & WITH ACCELERATION IMAGED SPEED STILL DECREASES THEN SOMETHING CATCHES AND IT'LL START ACCELERATING & RPM GOING TO HIGH THEN STARTS ALL OVER BEFORE FINALLY WORKING RIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290118December 19, 2019
STRUCTURE:BODY, SUSPENSION
THE TRUNK WILL OPEN WHILE DRIVING WHEN IT IS COLD OUTSIDE, GOING OVER ANY BUMP, OR EVEN WHEN I BRAKE. TOOK IT IN TO GET IT FIXED 3 TIMES WITH NO RESULTS. ALSO, THE REAR SHOCK ABSORBERS KEEP FAILING; RESULTING IN AN UNCOMFORTABLE RIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282439November 26, 2019
POWER TRAIN
THE TRANSMISSION GETS STUCK IN GEAR WHEN YOU ACCELERATE HARD, YOU CAN'T TAKE THE CAR OUT OF GEAR AND THE CLUTCH DOES NOT WORK. THE ENGINE CONTINUALLY REVS/SPEEDS UP WHEN NO ONE IS TOUCHING THE ACCELERATOR. THIS IS VERY DANGEROUS AND NEEDS TO BE ADDRESSED RIGHT AWAY. THIS WAS DRIVING IN SPORT MODE, THIS HAS NO HAPPENED IN NORMAL MODE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11268992October 16, 2019
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL* THE CONTACT OWNS A 2018 FORD MUSTANG. WHILE DRIVING VARIOUS SPEEDS, THE INSTRUMENT PANEL INDICATORS SEIZED FOR APPROXIMATELY THIRTY SECONDS WITHOUT WARNING. PHIL LONG FORD AT CHAPEL HILLS (1565 AUTO MALL LOOP, COLORADO SPRINGS, CO 80920, (844) 234-1769) WAS CONTACTED AND SCHEDULED A DIAGNOSTIC APPOINTMENT. THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258299September 26, 2019
ENGINE
TL* THE CONTACT OWNS A 2018 FORD MUSTANG. WHILE THE VEHICLE WAS COMING TO A STOP WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE SHOOK VIOLENTLY AND STALLED. THE CONTACT HAD TO SHIFT INTO PARK AND TURN OFF THE VEHICLE. WHEN THE VEHICLE WAS RESTARTED, IT RESUMED NORMAL OPERATION. THE CONTACT CALLED THREE DEALERS: LANDMARK FORD (LOCATED AT 12000 SW 66TH AVENUE, TIGARD, OR 97223, 503-639-1131), DICK'S MACKENZIE FORD (LOCATED AT 4151 SE TUALATIN VALLEY HWY, HILLSBORO, OR 97123, 844-424-8102), AND SKYLINE FORD (LOCATED AT 2510 COMMERCIAL ST SE, SALEM, OR 97302, 503-581-2411). NONE OF THE DEALERS COULD DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED CASE NUMBER: CAS24128956. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254636September 11, 2019
ENGINE, POWER TRAIN
I HAVE THE EXACT PROBLEM AS NHTSA CASE NUMBER 11187080. I BOUGHT IT NEW. NOW HAS ABOUT 11000. HAVE TAKEN IT TO TWO DIFFERENT FORD DEALERS AND BOTH HAVE SAID THAT THEY CANNOT FIND ANYTHING WRONG AND IT OPERATES AS IT SHOULD. I PLAN TO TAKEN IT BACK IN AGAIN AND SHOW THEM THE OTHER NHTSA COMPLAINTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254587September 10, 2019
POWER TRAIN
TRANSMITION SLIPS OUT OR GEAR OR WILL NOT ENGAGE WHEN SHIFTING FROM A PARKED LOCATION FROM REVERSE TO DRIVE . A LOUD CLUNCK OR GRIND OF GESRS IS HEARD . THE CAR WAS BOUGHT BRAND NEW. ISSUES APPEARED FROM DAY ONE. THE SHIFTING PROBLEMM BECAME MORE FREQUENT. AT 2700 MILES TOOK TO DEALERSHIP AND NO ISSUES FOUND. NOW AT 3000 MILES AND RETURNED TO DEALSHIP, WAITING FOR RESULTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241998August 6, 2019
ENGINE
AT 60MPH ON THE FREEWAY, MY 2018 MUSTANG GT WITH 2,000 MILES ON IT BLEW THE ENGINE. MASSIVE AMOUNTS OF SMOKE WERE POURING OUT THE EXHAUST PIPES AND FROM UNDER THE HOOD AND THE VEHICLE WAS VIOLENTLY SHAKING AND SOUNDER LIKE A TIN CAN FULL OF NUTS AND BOLTS. GOT THE CAR TO THE SHOULDER BUT MY WIFE AND I WERE SCARED TO DEATH AS CARS WERE WHIZZING BY JUST INCHES AWAY. ACCORDING TO ONLINE CHAT ROOMS A NUMBER OF THESE ENGINES ARE EXPERIENCING SIMILAR FAILURES. A BAD BATCH WAS PRODUCED AND FORD SHOULD HAVE RECALLED THEM. I ASKED FORD TO REPLACE THE CAR WITH A FACTORY INTACT VEHICLE AND THEY DENIED THE REQUEST. THEY SAY ALL THAT IS REQUIRED OF THEM IS TO FIX THE ISSUE. I BOUGHT THE CAR AS A COLLECTORS ITEM AND THIS TAKES AWAY ALL VALUE AS A COLLECTORS CAR. I OFFERED TO SPLIT THE COST OF GETTING A NEW ONE AND THEY SAID NO. I HAVE SUFFERED MONETARY DAMAGE ON THE VALUE. IT'S A DANGEROUS SITUATION HAVING THESE ENGINES BLOW UP. I FEEL FORTUNATE TO HAVE MADE IT THROUGH THE ORDEAL ON THE FREEWAY AND ITS AFTERMATH. THE BACK WHEELS COULD EASILY HAVE LOCKED UP AND THAT WOULD HAVE BEEN CATASTROPHIC. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217597June 3, 2019
ENGINE, POWER TRAIN
I HAVE THE EXACT SAME PROBLEM AS NHTSA CASE NUMBER 11192330
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209598May 23, 2019
ENGINE
WHEN THE ENGINE IS COLD AND WHEN WARM AND RUNNING UNDER 2000 RPM THE ENGINE MAKES A INCONSISTENT TICKING NOISE WHICH CAN BE HEARD WHILE DRIVING AND AT IDLE. THIS ONLY STARTED AFTER THE FIRST OIL CHANGE WHICH WAS PERFORMED WITH THE RECOMMENDED OIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205946May 7, 2019
ELECTRICAL SYSTEM, ENGINE
PURCHASED A 2018 FORD MUSTANG SPORT EDITION AND TWICE NOW ONCE AT ABOUT 15,000 MILES AND AGAIN AT 20,000 MILES, I LOSE HALF MY POWER AND THE ORANGE WRENCH LIGHT COMES ON. FORD HAS HAD MY CAR FOR 4 DAYS AND DOES NOT KNOW THE CAUSE OF THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204523April 29, 2019
FUEL/PROPULSION SYSTEM
ENGINE SHUTS DOWN REPEATEDLY AND SHUTS OFF COMPLETELY, CAUSING A SIGNIFICANT SAFETY ISSUE. COMMENTS FOUND ON INTERNET INDICATE THIS IS A KNOWN PROBLEM FOR MANY PRODUCTION YEARS. SURPRISINGLY, NO RECALLS FROM FORD OR ACTION TAKEN BY NHTSA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192330March 29, 2019
ENGINE
CAR HAS A LOUD TICKING SOUND ONCE WARMED UP AND AT IDLE. ALSO OCCURS WHEN RPMS ARE BETWEEN 1500-2000. DEALER TOLD ME IT'S THE NEW DIRECT FUEL INJECTION SYSTEM. RESEARCH ONLINE SHOWS MANY OTHER MUSTANG GT OWNERS HAVING THE SAME PROBLEMS AND FOUND EVIDENCE OF PISTON SLAP AND SCORING. DEALERSHIP WON'T TAKE INITIATIVE TO FIX OR DIAGNOSE THIS PROBLEM. PROBLEM ALSO SHOWING UP ON 2019 MODELS. FORD KEEPS DEFLECTING THEIR RESPONSIBILITY TO ADDRESS THIS ISSUE AND DEALERSHIPS WILL NOT STAND BEHIND THEIR CUSTOMERS AND HELP THEM. PLEASE HELP BRING FORD TO TAKE RESPONSIBILITY FOR THIS PROBLEM AND FIX THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191604March 26, 2019
UNKNOWN OR OTHER
I AM THE OWNER OF THE VEHICLE FORD MUSTANG 2018 PURCHASED IN THE CAR DEALER "AUTOS VEGA DE PR" WHERE TO VERIFY IT AFTER THE PURCHASE I PERCOME THAT IT DOES NOT BRING THE ACCESSORIES OF, REPLACEMENT TIRES, HYDRAULIC CAT AND NUT KEYS. THE SELLER WAS ASKED ABOUT WHERE HE ANSWERED THAT THEY DO NOT ALREADY BRING THAT ACCESSORY BECAUSE I HAVE FREE ASSISTANCE ON THE ROAD. BEFORE THIS ANSWER I WOULD LIKE TO KNOW IF THIS DETERMINATION OF THE MANUFACTURER "FORD COMPANY" IS IN LAW SINCE I UNDERSTAND THAT THE LACK OF SUCH ACCESSORIES EXPOSED THE VEHICLE'S OWNER TO A HAZARD ON THE ROAD AS IT CAN NOT RESOLVE SOME PERCENT QUICKLY AND DEPEND ON A SERVICE THAT I CAN NOT OBTAIN UNLESS I HAVE A TELEPHONE AVAILABLE AT THE MOMENT AND THAT WORKS IN THE AREA WHERE I CAN NOT ACCEPT THAT SITUATION WHICH I THINK IS DANGEROUS TO THE DRIVER. I THEREFORE WANT TO ESTABLISH, TO BE FEASIBLE, A COMPLAINT ABOUT IT.PLEASE REPORT IF I HAVE ANY TOOL FOR THIS SITUATION THAT CAN HELP ME TO BE CORRECT MY APPROACH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187080March 15, 2019
POWER TRAIN
WHEN PUTTING MY CAR INTO PARK AND DRIVE IT DOESNT WANT TO SWITCH, IT TAKES A WHILE FOR IT TO GET INTO DRIVE. I ALMOST HIT SOMEONE IN FRONT OF ME BECAUSE WHEN I PUT MY CAR INTO DRIVE, I PRESSED THE GAS LIGHTLY AND THE CAR DIDNT MOVE. UNTIL ABOUT 6 SECONDS THEN FLEW FORWARD. ALSO WHEN GETTING AROUND THE 10 MPH SPEED LIMIT, THE CAR JERKS AS IF THE TRANSMISSION ISNT PROPERLY CHANGING GEARS. I ONLY HAVE 10,000 MILES I BOUGHT THE CAR IN OCTOBER 2018 AND FIRST OWNER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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