Ford Mustang Complaints (2013)

271 consumer complaints on file.

#10899450August 30, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/28/16*LJ THE CONSUMER HAS SINCE SOLD THE VEHICLE. UPDATED 11/03/16. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898741August 26, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/26/16*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895746August 14, 2016
STRUCTURE:BODY
I NOTICED RUST BUBBLES ON THE EDGE ON MY HOOD WHILE I WAS WAXING AND SEE THAT IT A ISSUE THAT FORD SHOULD BE FIXING. I ONLY HAVE 25000 MILES ON MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894699August 10, 2016
AIR BAGS
TAKATA RECALL: IT HAS BEEN OVER A YEAR SINCE I WAS FIRST NOTIFIED OF THE RECALL. THE CURRENT STATUS IS REMEDY NOT AVAILABLE. I CONSIDER THE WAIT EXCESSIVE AND POTENTIALLY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893367August 5, 2016
ENGINE
TL* THE CONTACT OWNED A 2013 FORD MUSTANG. WHILE DRIVING 45 MPH, THE CONTACT NOTICED SMOKE COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT WAS ABLE TO PULL THE VEHICLE OFF THE ROADWAY BEFORE IT ERUPTED IN FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND FILED A FIRE REPORT. THE VEHICLE WAS DESTROYED AND TOWED TO AN INDEPENDENT MECHANIC. THERE WERE NO INJURIES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10892807August 3, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10889033July 27, 2016
AIR BAGS
TAKATA RECALL WE LIVE IN FLORIDA, WHEN WILL THIS BE FIXED? IT IS OVER 1YR. WE ARE CONCERNED ABOUT THE DANGER TO DRIVE THIS CAR. NO ONE WILL RIDE IN THIS CAR. IT IS USELESS FOR ME TO USE THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10889101July 27, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888480July 25, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882336July 3, 2016
AIR BAGS
TAKATA RECALL. I HAVE TAKEN THIS VEHICLE TO SEVERAL FORD DEALERSHIPS TO GET AN UPDATE ON THE AIRBAG RECALL. THE STORY REMAINS THE SAME. FORD DOES NOT HAVE A SOLUTION YET TO THE PROBLEM. I FIND THIS TO BE TOTALLY UNACCEPTABLE GIVEN THE FACT THE THERE ARE OTHER MUSTANGS PRODUCED SINCE THIS CAR HAS BEEN MANUFACTURED THAT DO NOT HAVE THIS ISSUE. OTHER CAR MANUFACTURES (IE. HONDA/ACURA) HAVE BEEN ABLE TO OBTAIN REPLACEMENT PARTS FOR THE AIRBAGS ARE ARE AGGRESSIVELY SEEKING OUT OWNERS TO HAVE THE BAGS REPLACED AND EVEN SUGGESTING THAT SOME CARS NOT BE DRIVEN UNTIL REPAIRED. I DO NOT FEEL THAT FORD IS DOING ENOUGH TO RESOLVE THIS ISSUE QUICKLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874925June 17, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). THE CONTACT FELT THE PARTS WERE UNAVAILABLE BEYOND A REASONABLE TIME FRAME. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875114June 16, 2016
AIR BAGS
LETTER FROM CONGRESSMAN GROTHMAN ON BEHALF OF CONSTITUENT RE 2013 FORD MUSTANG AIR BAG. *SMD THE CONSUMER WAS INFORMED THE PART WOULD NOT BE AVAILABLE, UNTIL THE END OF THE YEAR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872732June 6, 2016
STRUCTURE:BODY
TAKATA RECALL- I WAS DRIVING MY CAR ON THE FREEWAY ONE DAY AND AS I ACCELERATED ON THE GAS GOING OVER 60MPH MY HOOD BEGAN TO SHAKE. I HAVE NOT HAD ANY PRIOR PROBLEMS WITH MY CAR AND THIS STARTED DOING THIS OUT OF THE BLUE. I PULLED OVER TO MAKE SURE ALL THE SCREWS WERE INTACT AND MADE SURE EVERYTHING UNDERNEATH MY CAR WAS INTACT AS WELL. I DID NOT FIND ANY PROBLEMS. MY HOOD SHAKES ANYTIME I GO OVER 60MPH, AND THIS HAS BEEN HAPPENING FOR 4 MONTHS NOW. I TOOK MY CAR INTO A BODY SHOP AND THEY TEST DROVE AND WAS UNSURE OF THE ROOT CAUSE OF THE PROBLEM IS. HOOD SHAKES (VIBRATES) WHEN I DRIVE OVER 60MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871628May 31, 2016
FUEL/PROPULSION SYSTEM
VEHICLE LOST POWER WHILE DRIVING, ENGINE WRENCH LIGHT CAME ON, DRIVEABLE BUT ONLY IN "LIMP" MODE. AFTER RESTART, ENGINE APPEARED TO WORK FINE, HOWEVER, SAME ISSUE REOCCURRED SEVERAL MORE TIMES AND CONTINUES TO HAPPEN-SIMILAR TO OTHER FORD VEHICLE THROTTLE BODY RECALLS. MAJOR SAFETY ISSUE AS COMPLETE VEHICLE SHUTDOWN OCCURS WITHOUT WARNING. NO RECALL YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870523May 24, 2016
UNKNOWN OR OTHER
WHEN I TOOK MY KEY OUT LAST NIGHT THE IGNITION SWITCH CAME OUT ALSO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870574May 24, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/29/16*LJ UPDATED 07/06/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865834May 19, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865634May 18, 2016
AIR BAGS
TAKATA RECALL I'M TRYING TO SELL MY VEHICLE AND BUYERS WILL NOT TAKE THE VEHICLE WITHOUT THE RECALL BEING COMPLETED, FORD STATED THAT THEY DON'T HAVE PARTS TO REPLACE THIS ISSUE. THEY ALSO STATED THE VEHICLE IS SAFE TO DRIVE AS LONG AS I DON'T GET INTO AN ACCIDENT. I ALSO CALLED THE FORD CUSTOMER SERVICE HOTLINE AND THEY WILL NOT MAKE ANY STATEMENT IN TERMS OF SAFETY OTHER THAN THAT SOMEONE FROM A DIFFERENT COMPANY SAID IT WAS SAFE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864941May 14, 2016
AIR BAGS
TAKATA RECALL. I RECEIVED A RECALL LETTER AND HAVE RECEIVED NO RESPONSE IN REGARD TO GETTING MY AIRBAGS REPLACED. THIS IS A SERIOUS HAZARD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863568May 6, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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