Ford Mustang Complaints (2007)

615 consumer complaints on file.

#11046215November 15, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (HENDERSON FORD, 810 RIDGE RD, WEBSTER, NY 14580) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046378November 15, 2017
AIR BAGS
TAKATA RECALL I RECEIVED A LETTER OF RECALL IN MARCH 2017. I CALLED THE RYE FORD DEALERSHIP ON AUGUST 7, 2017 AND WAS TOLD THE PARTS WERE BACKORDERED AND THAT I WOULD RECEIVE NOTIFICATION WHEN THEY ARE AVAILABLE. RECENTLY, I RECEIVED A NOTICE FROM TK HOLDINGS REGARDING THE AIRBAG RECALL. WHAT AM I SUPPOSED TO DO IF THE DEALERSHIP DOESN'T HAVE THE REPLACEMENT AIRBAGS? IT'S BEEN EIGHT MONTHS SINCE I GOT THE FIRST NOTIFICATION. THAT'S ABSURD! PLEASE OFFER ME A SOLUTION TO RESOLVE THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046364November 15, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SAM LEMAN FORD AT (309) 938-4596 (1508 MORRISSEY, DR, BLOOMINGTON, IL 61701) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046422November 15, 2017
AIR BAGS
TAKATA RECALL. THE ISSUE WAS IDENTIFIED AND RECALL ESTABLISHED OVER A YEAR AGO AND FORD HAS YET TO ESTABLISH A REMEDY. NO ACTION HAS BEEN TAKEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044438November 8, 2017
AIR BAGS
TAKATA RECALL PASSENGER SIDE BAG NOT REPLACED: HAVE NOT RECEIVED ANY RECALL INFORMATION FROM FORD . VEHICLE IS UNSAFE AND WHO WANTS TO BUY A USED MUSTANG WITH A DEFECTIVE PASSENGER SIDE DEFECTIVE AIRBAG?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044463November 8, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE WITH WADE FORD (3860 S COBB DR, SMYRNA, GA 30080) WHO STATED THAT THEY WERE WAITING FOR PARTS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044750November 8, 2017
AIR BAGS
TAKATA RECALL ON 6/1/2016 BUT REPAIR PART STILL NOT AVAILABLE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044224November 7, 2017
AIR BAGS
TAKATA RECALL: CALLED DEALER ON STATUS OF SAFETY RECALL 16S26 (PASSENGER AIRBAG REPLACEMENT) ON 11-6-2017. INFORMED THAT FORD CO. WILL NOTIFY AND WERE HOPING BY END OF YEAR FOR RESOLUTION. DRIVER AIRBAG WAS REPLACED ON 7-18-2016 (RECALL 15S21).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044203November 7, 2017
AIR BAGS
WE WERE NOTIFIED THAT THE AIRBAG IS RECALLED. WHEN I TOOK THE VEHICLE IN TO GET IT REPAIRED, I WAS INFORMED THAT THERE ARE NO AIRBAGS TO REPLACE IT WITH. THIS PUTS MY FAMILY AND I IN DANGER WHENEVER I DRIVE THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044227November 7, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044272November 7, 2017
AIR BAGS
TAKATA RECALL - MANUFACTURER NOT REPAIRING TIMELY. RECEIVED RECALL NOTE JULY 2016. CALLED ON 9/5/2017 STILL WAITING ON PARTS. CALLED ON 11/7/2017 STILL PENDING PARTS OVER 16MONTHS AND NO RESOLUTION FROM DEALER OR MANUFACTURER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043962November 6, 2017
AIR BAGS
TAKATA RECALL. I WAS NOTIFIED IN JUNE OF 2016 THAT AN AIR-BAG RECALL WAS INITIATED. I HAVE CONTACTED PENSKE FORD IN LA MESA CA ON THREE DIFFERENT OCCASIONS AND THEY STATED THEY HAVE NOT RECEIVED ANY DIRECTION FROM FORD MOTOR COMPANY. WHEN CAN I EXPECT A REPAIR?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043763November 6, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GREENWAY FORD (9001 E COLONIAL DR, ORLANDO, FL 32817) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT UPDATED 8/21/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043842November 6, 2017
AIR BAGS
TAKATA RECALL - MY WIFE IS AFRAID TO DRIVE THE MUSTANG SO IT HAS BEEN PARKED SINCE JULY 2017 - FORD DEALERSHIP CLAIMS THAT FORD HAS NOT FOUND A COMPANY TO MAKE THE REPLACEMENT PARTS.WE STILL MAKE PAYMENTS AND PAY INSURANCE EVERY MONTH ON A CAR WE CANNOT DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043902November 6, 2017
AIR BAGS
IT HAS BEEN OVER A YEAR WAITING FOR PARTS FROM TAKATA. MY DEALERSHIP SAYS THAT AS OF TODAY 11/6/2017 PARTS ARE NOT AVAILABLE TO COMPLETE THE REPAIR. THE PASSENGER SIDE AIRBAG IS THE ONE AFFECTED. MY DEALERSHIP SAYS THAT THEY DO NOT HAVE A TIMEFRAME AVAILABLE TO ESTIMATE PARTS AVAILABILITY. I WAS TOLD TO SIMPLY WAIT. AND WHEN A LETTER ARRIVES TO BRING MY CAR IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043095November 3, 2017
AIR BAGS
HAVE TAKEN TO EVERGREEN FORD IN ISSAQUAH, WA FOUR TIMES WITH AN APPOINTMENT AND CONFIRMING THAT THE REPLACEMENT AIRBAG WAS AVAILABLE. EACH TIME AFTER TAKING THE CAR TO THE FORD DEALERSHIP WE WERE TOLD THAT THEY DIDN'T HAVE THE REPLACEMENT. ALSO, THEY DID NOT KNOW WHEN WOULD BE AVAILABLE. LAST TIME WAS 10/31/2017.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042535November 2, 2017
AIR BAGS
TOOK MY CAR IN TO GET RECALLS FIXED AT TOM PECK FORD IN HUNTLEY ILLINOIS. WITHOUT TELLING ME THEY FIXED TWO OUT OF MY THREE RECALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042652November 2, 2017
AIR BAGS
RECEIVED NOTICE 3/2017 -- PASSENGER SIDE AIRBAG PARTS [TAKATA RECALL] HAVE YET TO ARRIVE AT DEALERSHIP THEREFORE WORK HAS NOT BEEN DONE. CALLED DEALERSHIP AFTER RECEIPT IN MARCH AND AGAIN ON 10/30/2017 - BOTH TIMES THE DEALER DID NOT KNOW WHEN THEY CAN EXPECT TO SERVICE OUR CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042815November 2, 2017
AIR BAGS
TAKATA RECALL - RECEIVED RECALL NOTICE IN JULY 2015. REPEATED VISITS TO DEALER FOR MORE THAN 2 YEARS HAS ALWAYS PRODUCED THE SAME RESPONSE - THAT PARTS ARE NOT YET AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042096November 1, 2017
AIR BAGS
TAKATA RECALL. I HAVE BEEN TRYING TO GET THIS FIXED FOR ABOUT 2 YEARS NOW AND SO FAR NO RESULTS. THEY KEEP SAYING THAT THEY DON'T HAVE THE PARTS. I NOW RECEIVED NOTICE THAT TAKATA HAS FILED FOR BANKRUPTCY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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