Ford Mustang Complaints (2017)

268 consumer complaints on file.

#11479020August 12, 2022
BACK OVER PREVENTION
The contact owns a 2017 Ford Mustang. The contact received recall notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention). However, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that the parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478790August 11, 2022
BACK OVER PREVENTION
The contact owns a 2017 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts are not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474931July 20, 2022
STRUCTURE:BODY
The passenger door opened by itself by driving in a highway. There was no one seating in the passenger seat, no bumps, just in the middle of the highway at 65 miles per hour. Is the 4th or 5th time this happened the last year
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474950July 20, 2022
BACK OVER PREVENTION
The contact owns a 2017 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472434July 5, 2022
AIR BAGS
The contact owns a 2017 Ford Mustang. The contact stated while driving approximately 20 MPH and making a left turn the contact crashed into a vehicle going straight through the intersection. The contact's entire front end crashed into the other vehicle's driver-side front fender by the driver's front wheel. The contact's vehicle spun 180 degrees and the air bags deployed, however, the bags ignited and set the contact's clothes on fire. The vehicle stopped in the roadway. The contact exited and the police arrived on the scene and filed a report. The contact was offered medical attention but instead was taken to the ER by her mother. The contact suffered second-degree burns on her left forearm and elbow, additional burns left side of the abdomen and both shins, also a large cut on her left shin. The contact's only passenger had bruises on his right hip, and no burns or lacerations. The passenger refused medical attention on scene and also did not follow up for medical attention. The vehicle was taken to an impound lot. The vehicle had not been diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 57,000.
Crash:
Yes
Fire:
Yes
Injuries:
2
Deaths:
0
#11470216June 21, 2022
BACK OVER PREVENTION
The contact owns a 2017 Ford Mustang. The contact stated while driving approximately 45 MPH, the instrument panel became inoperable. The contact stated while driving in the dark, he was unable to use the indicators or see any of the features on the instrument panel. The vehicle was not taken to be diagnosed; however, the local dealer was contacted and informed the contact that parts were not available to repair the vehicle. The manufacturer was notified of the failure. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. VIN tool confirms parts not available. The approximate failure mileage was 33,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468594June 10, 2022
BACK OVER PREVENTION
The contact owns a 2017 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer and Jarrett-Gordon Ford Winter Haven Service (3015 Lake Alfred Rd, Winter Haven, FL 33881: (863) 294-8539) were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468521June 9, 2022
BACK OVER PREVENTION
The contact owns a 2017 Ford Mustang. The contact stated the Back Over Prevention camera was inoperable and the image was frozen on the screen while reversing. The contact stated that after shifting into drive(D) the camera turned off. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467566June 4, 2022
SEAT BELTS
This is the issue, It’s Been 9 months waiting for Ford to provide a seat belt so I can drive my car. Is Ford required to provide safety equipment for a car built in 2017 ?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466627May 30, 2022
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
passenger side door pops open while driving at high speed after small bumps in the road. This has happened at least a dozen times. Is Ford waiting for a child to fall out of the car?? A google search turns up many complaints on the same issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466454May 27, 2022
BACK OVER PREVENTION
The contact owns a 2017 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464796May 16, 2022
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2017 Ford Mustang. The contact stated while driving 60 MPH, the front driver's side door or the front passenger's side door was inadvertently unlatched. The door lock chime reminder engaged and the door lock warning light illuminated. The contact veered to the side of the road. The contact then opened the unlatched door and closed it again. The contact stated that the failure had been reoccurring on both the front driver's side and the front passenger's side doors. The contact notified an unknown Nissan dealer, who sold her the vehicle, of the failure. The Nissan dealer referred the contact to the Ford manufacturer. The manufacturer was notified of the failure and informed the contact that they could not assist because the VIN was not included in a recall related to the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 45,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11463068May 2, 2022
FUEL/PROPULSION SYSTEM
Few months ago, suddendly I got a bad gasoline smell coming from the aft of the car. The smell is strong when I refill the tank. Brought the car to FORD service, they found a very small crack on top of the tank. I'm very surprised how a 5 years car got this kind of safety issue, FORD wants charge me 2000$ to fix it. FYI: I'm not been caught in any kind of accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462536April 27, 2022
BACK OVER PREVENTION
The contact owns a 2017 Ford Mustang. The contact stated that while operating the vehicle the backup camera would intermittently malfunction and not display an image. The vehicle was taken to the local dealer who diagnosed that the backup camera was faulty and needed to be replaced. The vehicle was not repaired. The contact indicated that the vehicle was previously repaired under NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, only the wiring harness was replaced. The contact indicated that the vehicle had experienced the failure listed in the recall. The approximate failure mileage was 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459876April 6, 2022
SEATS
The contact owns a 2017 Ford Mustang. The contact stated that while driving at an undisclosed speed, there was a burning odor coming from the front seats. The contact stated that the vehicle was not taken to be diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The approximate failure mileage was 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459545April 4, 2022
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The passenger door latch failed when driving at higher speed (70 mph). While driving on the turnpike at 70 mph, the passenger door unlatched while the passenger seat was occupied. The car had to be pulled over and come to a complete stop in order to close the door and have it re-latch. This happened twice in the span of an hour. It has happened on three other occasions but was thought to be a one-off occurrence each time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459307April 2, 2022
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Door would open while driving, warning lamp would then appear "door ajar". Happens to both passenger and drivers side. Has happened 48 times, since June 2020. It happens at different speeds, anything from 70 mph, to pulling into a parking stall (2 mph). Dealer looked at it, they said they consulted Ford, and there is nothing they could do. (Today, (4/1/22), it happened 3 times in 1 day, passenger side twice, and drivers side once) I fear for my safety and the safety of my passengers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458750March 29, 2022
POWER TRAIN
Manufacturer defect? Use of plastic Valve covers and insufficient # of bolts used. Oil leak from left side of engine, causing burning of oil. Potential fire hazard. Only ~21,000 miles on 2017 Mustang GT Premium; bought new. https://www.youtube.com/watch?v=xtd4CQzDMJE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457987March 23, 2022
VEHICLE SPEED CONTROL
The gas pedal sticks to the floor. Ford needs to address this asap!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457760March 22, 2022
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Door latch. My car doors are opening while I’m driving on the highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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