Ford Mustang Complaints (2010)

261 consumer complaints on file.

#10875664June 21, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 08/16/16*LJ THE CONSUMER RECEIVED WORD, THE PART IS IN STOCK. UPDATED 08/30/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874219June 14, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE AND WOULD NOT BECOME AVAILABLE UNTIL THE END OF THE YEAR. THE MANUFACTURER'S RECALL NOTICE INDICATED THAT THE PARTS WERE AVAILABLE; HOWEVER, THE DEALER STATED OTHERWISE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873938June 13, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871332May 28, 2016
AIR BAGS
ITS BEEN A YEAR AND NO FIX!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870951May 26, 2016
AIR BAGS
I RECEIVED A LETTER A YEAR AGO ABOUT MY AIRBAG POSSIBLY INFLATING ON ITS OWN, SO A RECALL. VELDE FORD SAID THEY DID NOT HAVE THE PARTS. SEVERAL TIMES I TRIED TO GET THE WORK DONE, NO PARTS AVAILABLE. THE LETTER SAID THE PARTS WHERE IN, BUT VELDE FORD IN VERO BEACH FL SAID THEY DID NOT HAVE THEM. I TRADED IN MY CAR. I GOT A LETTER ON THE NEW USED CAR, SAME RECALL. AGAIN THE PARTS WHERE NEVER IN STOCK. FINALLY, WHILE TALKING WITH THE SERVICE DEPARTMENT, THE GUY SAID, "WELL, ACTUALLY WE DON'T LIKE DOING RECALLS, SO WE DON'T REALLY DON'T DO THEM. THERE IS ANOTHER DEALER IN MELBOURNE". I GUESS I HAVE TO DRIVE FURTHER TO GET THE RECALL DONE. I HAVE NOT CALLED THE OTHER DEALER YET. 15V-319 RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870760May 25, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870757May 25, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870365May 23, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865097May 16, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER STATED THAT THEY WERE WAITING ON THE MANUFACTURER OF THE AIR BAGS TO PROVIDE THE NECESSARY PARTS. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864768May 13, 2016
AIR BAGS
TAKATA:RECALL RECEIVED LETTER THAT THE AIRBAGS ARE DANGEROUS IN FACT DEADLY. HAVE NOT RECEIVED NOTIFICATION ON REPLACING THE AIRBAGS. WAS ADVISED WHEN I CALLED THAT IT WOULD BE MARCH OR APRIL AT THE LATEST. CONCERNED THAT IF I SHOULD HAVE AN ACCIDENT I WILL GET INJURED OR WORSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863502May 5, 2016
AIR BAGS
TAKATA RECALL, IT HAS BEEN 10 MONTHS NOW AND THE FORD DEALER KEEPS TELLING ME THAT THERE IS NO PARTS AVAILABLE TO FIX MY CAR, SO I AM DRIVING AROUND IN AN UNSAFE VEHICLE WHAT IS THE SENSE OF HAVING A RECALL IF YOU CAN'T FIX MY VEHICLE WHAT CAN I DO ABOUT THIS? PLEASE HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863119May 4, 2016
AIR BAGS
TAKATA RECALL. I'VE CONTACTED FORD AND THEY HAVE BEEN UNHELPFUL IN GETTING MY AIRBAG REPLACED NOR WILL THEY PROVIDE A RENTAL CAR. I DO NOT FEEL SAFE DRIVING MY CAR REGARDLESS OF HUMIDITY FACTORS. PLEASE HELP ME GET MY CAR AIRBAG REPAIRED. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862328April 30, 2016
STRUCTURE:BODY
MY MUSTANG IS ONLY 6 YEARS OLD, MINT CONDITION, ONLY 21,800 MILES ON IT CURRENTLY. PAINT IS BUBBLING ON THE HOOD, ABOUT TO START PEELING OFF. AFTER RESEARCHING THIS TODAY, I'VE LEARNED THAT THIS IS APPARENTLY A PROBLEM ON MULTIPLE FORD MODELS, INCLUDING AND BEYOND THE MUSTANG, AND SPANNING MANY MODEL YEARS. I UNDERSTAND THAT FORD IS AWARE OF THIS PROBLEM AND HAS ISSUED AT LEAST ONE TSB ON IT, IF NOT MORE, YET CONTINUES TO KNOWINGLY SELL THESE VEHICLES WITH DEFECTIVE PAINT JOBS ON THEM, CAUSING THEIR CUSTOMERS FINANCIAL LOSS IN HAVING TO REPAINT THE VEHICLE IN AS FEW AS 3 YEARS AFTER PURCHASING. DUE TO THE CORROSIVE NATURE, THIS IS AN EXTRAORDINARILY INTRICATE PROCESS TO REPAINT THESE AND REQUIRES SPECIAL PROCESSES AND FORD IS REFUSING TO FIX THESE VEHICLES EVEN THOUGH THEY CREATED THE PROBLEM. IT SOUNDS LIKE THERE IS ONE LAWSUIT IN PROGRESS BUT IT ONLY GOES UP TO 2007 MODELS I THINK, BUT APPARENTLY THERE ARE MANY VEHICLES BEYOND THAT YEAR THAT HAVE THE SAME PROBLEM. I READ "FORD USED ALUMINUM HOODS BUT FAILED TO PROPERLY INSULATE THEM FROM PRIOR MODEL YEAR IRON-BASED CONNECTING AND SUPPORTING PARTS, DESPITE KNOWING THAT WOULD GIVE RISE TO GALVANIC COUPLING AND CORROSION" FOR A MORE TECHNICAL ANSWER. ALSO I FOUND "WHAT IS INTERESTING TO NOTE ABOUT THIS ISSUE IS THAT FORD ACTUALLY WROTE A TECHNICAL SERVICE BULLETIN (TSB) AND SENT IT OUT TO ALL OF ITS DEALERS IN 2004 OUTLINING THE ISSUES WITH THE HOODS AND HOW TO REPAIR THEM PROPERLY, EVEN THOUGH THEY DENY ALL WRONG DOING OR THAT AN ISSUE EVEN EXISTS - BUT IT IS PRETTY HARD TO IGNORE THAT AN ISSUE EXISTS WHEN A SIMPLE GOOGLE SEARCH OF 'MUSTANG HOOD PROBLEMS' OR "FORD PAINT PROBLEMS" WILL BRING UP FORUM AFTER FORUM OF MUSTANG OWNERS COMPLAINING ABOUT THIS ISSUE". I ALSO READ A POST THAT ANOTHER TSB WENT OUT AFTER THE FIRST ONE THAT INCLUDES ALL MODELS UP TO 2016! PLEASE HELP US!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862351April 30, 2016
AIR BAGS
TAKADA RECALL I RECEIVED A LETTER OF RECALL IN JULY 2016. MY CAR HAS BEEN GARAGED SINCE. THERE STILL IS NO RESPONSE ON WHEN THIS REPAIR WILL BE MADE AND FRANKLY I'M SICK OF PAYING INSURANCEL ON AN UNSAFE VEHICLE. PLEASE TELL ME WHAT FORD'S PROBLEM IS AS I CAN GET NO ANSWERS FROM THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861736April 27, 2016
AIR BAGS
TAKATA RECALL RECEIVED RECALL NOTICE 15S21 IN JULY 2015 ASKED TO WAIT FOR SECOND LETTER TO INFORM THAT PARTS AVAILABLE AND TO CONTACT DEALER TO SCHEDULE A REPAIR HAVE HEARD NOTHING AS I AM IN FLORIDA (ONE OF THE HIGH PRIORITY AREAS), I HAVE REGULARLY CONTACTED MY DEALER FOR ADVICE ON PROGRESS WITH OBTAINING PARTS EACH TIME, INCLUDING TODAY, I AM DISMISSED AS NO PARTS ARE AVAILABLE WHAT SHOULD I DO? MY CAR IS POTENTIALLY UNSAFE, AND, POSSIBLY, DEVALUED PRIOR TO THIS RECALL BEING CORRECTED I AM ASSURED OF THE HIGHEST LEVELS OF SERVICE AND SUPPORT BY FORD MOTOR COMPANY, HOWEVER, I AM NOT IN RECEIPT OF ANYTHING LIKE THAT HAVE OTHER FLORIDA FORD VEHICLES BEEN REPAIRED AND I JUST ONE OR ONE OF MANY WAITING FOR ACTION?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861165April 25, 2016
AIR BAGS
TAKATA RECALL: FORD NOTIFY ME A YEAR AGO OF TIS RECALL. IN A RECENT CALL TO FORD CUSTOMER SERVICE I WAS TOLD THAT THE PARTS ARE STILL NOT AVAILABLE. THE CAR IS NOT SAFE TO DRIVE IN ITS PRESENT CONDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10859935April 17, 2016
AIR BAGS
TAKATA RECALL. I WAS REVIEWING MY CAR FAX REPORT IN JANUARY & NOTICED THE 15S21 RECALL. SINCE THEN, THERE HAS BEEN A POPPING SOUND COMING FROM THE CENTER INSTRUMENT AREA EVERY TIME I START THE VEHICLE. IT STOPS AFTER A FEW REPETITIONS. I HAVE VISITED MY LOCAL FORD DEALERSHIP & WAS TOLD THAT REMEDIES ARE NOT AVAILABLE. I FEEL UNSAFE DRIVING THIS VEHICLE AS IT IS MY PRIMARY & I CONSTANTLY TRAVEL ON THE HIGHWAY. WHAT OPTIONS DO I HAVE FOR REPAIRS OR TO OBTAIN A LOANER VEHICLE UNTIL THE PROBLEM IS FIXED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855646April 15, 2016
AIR BAGS
TAKATA RECALL - WHY CAN'T FORD GIVE US INFORMATION ON WHEN MY DAUGHTERS AIRBAG CAN BE REPLACED? THIS SEEMS TO HAVE BEEN GOING ON FOR QUITE AWHILE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854629April 10, 2016
AIR BAGS
TAMARA RECALL. IT HAD BEEN ALMOST A YEAR AND THERE AREN'T ANY AVAILABLE. I DO NOT WANT TO BE KILLED BY SHRAPNEL!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854252April 8, 2016
AIR BAGS
TAKATA RECALL LETTER SENT TO ME FROM FORD DATED JULY 2015. HAVE CALLED FORD THEY SAID CALL LOCAL DEALER, CALLED LOCAL DEALER TWICE SINCE JULY 2015 AND AM TOLD THEY DON'T HAVE THE PARTS TO REPAIR. HOW LONG ARE WE SUPPOSED TO WAIT, DO WE NEED TO FILE ANOTHER LAWSUIT TO GET THESE COMPANIES TO DO THE RIGHT THING? WHAT ON EARTH IS TAKING SO LONG? CAN NOT AFFORD TO BUY ANOTHER CAR IS THIS ONE SAFE TO OWN AND DRIVE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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