Ford Mustang Complaints (2009)

181 consumer complaints on file.

#10750360August 21, 2015
AIR BAGS
CONCERNED ABOUT RECALL NOTIFICATION REGARDING AIR BAG WITH SHRAPNEL CAUSING INJURY OR DEATH. REQUESTING TO HAVE AIR BAG DISCONNECTED IN ORDER TO DRIVE CAR, WILL NOT USE IN THE MEANTIME UNTIL CORRECTED. WILL THIS BE ALLOWED TO BE DONE BY A DEALERSHIP?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745986August 3, 2015
VEHICLE SPEED CONTROL
I WAS DRIVING ALONG HEADING TO THE FREEWAY AND THE CAR ACCELERATOR CAUSED THE CAR TO SPEED UP AND I COULDN'T STOP THE CAR. I HAD TO CHOOSE BETWEEN GOING ON THE FREEWAY OR DRIVING THE CAR IN A PARKING LOT AND INTO A POLE TO STOP IT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10745026July 30, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT RECEIVED A RECALL LETTER FOR NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705173April 12, 2015
SERVICE BRAKES, WHEELS, VEHICLE SPEED CONTROL
I PULLED INTO MY DRIVEWAY AFTER RETURNING FROM THE STORE. AS I BEGAN TO SLOW DOWN TO PULL IN THE GARAGE THE CAR ACCELERATED CAUSING ME TO CRASH INTO THE FRONT OF MY GARAGE. THE BRAKES WERE LOCKED AND THE CAR DID NOT STOP BUT CONTINUED TO PUSH FORWARD. I HAVE SKID MARKS THE WHOLE WAY UP MY DRIVE INTO MY GARAGE FROM THE CAR BEING PUSHED FORWARD BY THE FRONT TIRES..... I WILL BE REPORTING THIS TO FORD MOTOR COMPANY AS THEIR WAS A CLASS ACTION LAWSUIT FOR FORD MUSTANGS 2005-2010 IF PURCHASED IN SELECT STATES, MINE BEING FLORIDA, WHICH WAS PART OF THIS LAWSUIT. (WAS REPORTED IN USATODAY FOR 3/23/13) I NEVER RECEIVED ANY INFORMATION FROM FORD REGARDING THIS. MY CAR'S FRONT END AND ENTIRE LEFT DRIVER SIDE IS DESTROYED AS WELL AS MY GARAGE. THE ACCIDENT CAUSED MY SON'S BIKE TO COME THROUGH MY HOUSE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10702509March 30, 2015
AIR BAGS
HAVE HAD SIDE AIR BAG LIGHT ON FOR 3 MONTHS BOUGHT THE CAR WITH 46K ON CLOCK AND AFTER A YEAR THE LIGHT FLASHES EVERY TIME I TURN THE CAR ON AND DOES NOT GO OFF FORD SAYS NOT TO DRIVE AND BRING TO STEALERSHIP O I MEAN DEALERSHIP SO I CAN GIVE THEM $2K TO FIX ISSUE YEA RIGHT WITH ALL THE AIRBAG NEWS GOING AROUND THE PAST YEAR YOU WOULD THINK THEY WOULD FIX THIS PROBLEM BEFORE SOME FAMILY DIES BECAUSE THERE AIRBAG'S DIDN'T OPEN AND FORD WOULDN'T ISSUE A RECALL TO FIX THE PROBLEM WITH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660151November 21, 2014
AIR BAGS
ABOUT A MONTH AFTER MY PURCHASE OF MY NEW MUSTANG IN 2009, I HAD AN ISSUE WITH MY AIR BAG LIGHT COMING ON ALL THE TIME. I TOOK IT IN WHILE UNDER WARRANTY TO GET IT FIXED. IT TOOK THE FORD HOUSE 2 MONTHS TO FIX THE PROBLEM. 4 YEARS LATER SAME ISSUE. AIR BAG LIGHT IS COMING ON. NO WARRANTY AT THIS TIME TO GET IT CHECK OUT. I'VE NOTICED THAT IT HAS BEEN A COMMON ISSUE OR AT LEAST WITH FAULTY AIR BAGS. I'M AFRAID I MAY HAVE THE SAME ISSUE IF I AM EVER IN A CAR ACCIDENT. I FEEL THAT FORD SHOULD BE RESPONSIBLE FOR CORRECTING THE SAME ISSUE AS OF 4 YEARS AGO. CALL IT A WARNING SIGN THAT IT MAY VERY WELL BE A FAULTY AIR BAG ISSUE. TO BE CONTINUED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659156November 19, 2014
AIR BAGS, SERVICE BRAKES, FUEL/PROPULSION SYSTEM
I WAS COASTING TO RED LIGHT WHEN IT FELT LIKE MY CAR JUST WENT WITHOUT ME ACCELERATING MY SIDE AIR BAGS DID NOT DEPLOY EVEN THOUGH I WAS T BONED. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10631885September 9, 2014
AIR BAGS
WHEN ARE YOU GOING TO MAKE FORD ISSUE A RECALL ON A KNOWN DEFECT OF SIDE AIR BAGS ON 2009 MUSTANGS? TSB# 10-23-8 SHOWS THAT FORD KNOWS IT HAS A PROBLEM WITH THIS CODE 22 ON IT'S DRIVER SIDE AIRBAGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10625973August 18, 2014
STRUCTURE:BODY, SERVICE BRAKES, VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE, AIR BAGS
MY SON WAS PULLING THE CAR INTO THE GARAGE WHICH IS A SHORT DISTANCE FROM DRIVEWAY INTO THE GARAGE. THE CAR SUDDENLY ACCELERATED TO A HIGH SPEED. HE STEPPED ON THE BRAKE AND PULLED THE EMERGENCY BRAKE BUT THE CAR WOULD NOT SLOW DOWN OR STOP. HE RAMMED INTO A WEIGHT MACHINE AND CABINET IN THE GARAGE WHICH STOPPED THE CAR. THE CAR WAS PUT INTO PARK BUT THE ENGINE WAS STILL REVVING. THERE WAS FRONT END DAMAGE ACROSS THE ENTIRE FRONT BUMPER AND THE AIR BAG DID NOT GO OFF. THIS INCIDENT WAS REPORTED TO THE FORD MOTOR CO AND I REQUESTED AN INSPECTOR TO COME AND EXAMINE THE VEHICLE'S GAS PEDAL, BRAKE OVERRIDE AND AIR BAGS FOR DEFECTS BUT THEY HAVE NOT BEEN VERY COOPERATIVE. I DO NOT WANT TO HAVE JUST THE BODY WORK DONE AND THEN BE PUT BACK INTO THE CAR AND HAVE THE SITUATION HAPPEN AGAIN. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10604807June 20, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH, THERE WAS AN UNEXPECTED INCREASE IN ACCELERATION. THE VEHICLE FAILED TO DECELERATE EVEN THOUGH THE BRAKE PEDAL WAS ENGAGED FORCEFULLY. THE VEHICLE REDUCED SPEED AFTER SHIFTING NUMEROUS TIMES FROM FIRST TO SECOND GEAR. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE ENGINE BEGAN TO INCREASE RPMS RAPIDLY. THE VEHICLE WAS TURNED OFF AND STEAM EMITTED FROM THE RADIATOR. THERE WERE NO FLAMES PRESENT. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN INFORMED THE CONTACT THAT THE THROTTLE BECAME STUCK IN AN OPEN POSITION WHICH CONTRIBUTED TO THE UNINTENDED ACCELERATION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10531803July 25, 2013
ELECTRICAL SYSTEM, STRUCTURE
I HAVE EXPERIENCED PROBLEMS WITH SENSOR FAULTS PRIOR TO THE FIRST INCIDENT. AROUND MAY 22 I STARTED EXPERIENCING WATER LEAKING UNDER MY DASH BOARD FIRST WHEN I THRU A CAWASH. THEN IT RAINED AND WATER CAME AGAIN. THE TIRE PRESSURE FAULT AGAIN CAME ON AND I WAS OVER DUE FOR AN OIL CHANGE SO I TOOK IT IN TO HAVE IT LOOKED AT. THE TECH ADVISED ME TO GET THE EXTENDED WARRANTY AND ADVISED ME THE LEAK WAS A DEFROST EVAPORATOR AND THE TIRE PRESSURE SENSOR WAS BAD AND WOULD NOT BE COVERED BY WARRANTY IF EXTENDED. HE SAID I NEEDED TO SET UP AN APPOINTMENT WITH THE WATER DAMAGE GUY TO CLEAN UP THE MILDEW AND MOLD DAMAGE TO THE CAR WHICH WOULD COST 400 NOT TO MENTION OTHER PARTS AND LABOR. SO I WAS UNDER THE UNDERSTANDING THAT AS LONG AS I DIDNT USE THE DEFROST EVAPORATOR THE LEAK WOULD BE CONTAINED. SO I USED IT ONLY ON SUNDAYS AND ONE THURSDAY FROM MAY 22 TO JULY AND HAD ONLY PUT ABOUT 700 MILES ON THE CAR. THE WEEK OF JULY 19TH WE HAD A TON OF RAIN AND I NOTICED THE FLOOR BOARD WAS SATURATED WITH WATER AND THE HUMIDITY IN THE CABIN MADE THE PANELS ON THE DOORS START TO PEEL AWAY AND THERE WAS CONDENSATION ON THE INSIDE OF MY WINDOWS AND DASH. SO I SOPPED THE WATER UP WITH MULTIPLE TOWELS. I WAS VERY FRUSTRATED AT THE TIME AND WAS WORRIED ABOUT HOW I WOULD HANDLE MYSELF AT THE DEALER. THAT NIGHT AT 235 AM ON JULY 19TH A POLICE OFFICER ADVISED ME THAT A NEIGHBOR HAD CALLED ABOUT AN ALARM GOING OFF AND THAT THEY SAW WHAT APPEARED TO BE SMOKE COMING FROM THE HOOD. SO I COULDNT GET MY ALARM DEVICE TO WORK AND STARTED THE CAR THINKING IT WOULD STOP. WELL IT DIDNT, SO THE SHERIFF AND I AGREED TO DISCONNECT THE BATTERY FOR THE CAR WAS EXPERIENCING AN ELECTRICAL SHORT WHICH TRIGGERED MY HORN. AS I GOT TO THE HOOD YOU COULD SMELL FRIED WIRING BUT I DIDNT SEE ANY SMOKE MYSELF. WITH THESE CARS FROM 2005 WHY ISNT THIS A RECALL, DOES IT HAVE TO COST A LIFE TO MAKE A CHANGE? *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10496340February 4, 2013
SUSPENSION
DURING SAFETY INSPECTION, ON A 2009 FORD MUSTANG, LOWER BALL JOINTS WERE DISCOVERED AS DEFECTIVE. PREMATURE FAILURE, VEHICLE HAS LESS THAN 53,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477150September 26, 2012
SUSPENSION
DURING SAFETY INSPECTION DEALER DISCOVERED RIGHT BALL JOINT HAD FAILED. AND RIGHT STABILIZER ROD WAS ROTTED AWAY. DEALER REPLACED BOTH PARTS. CAR WAS AT 20,000 MILES AT TIME OF THIS REPLACEMENT. AND NO LONGER UNDER WARRANTY! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475653September 17, 2012
STEERING
MY 2009 MUSTANG 6CID, WHEN DRIVING THE STEERING WHEEL BECAME LOOSE IN AN UP AND DOWN MOTION. THEN IT STARTED TO BECOME LOOSE IN A SIDE TO SIDE MOTION TO A LESS OF A DEGREE THAN THE UP AND DOWN MOTION. SO I TOOK IT TO THE DEALER AND BY THE TIME I ARRIVED THERE IT HAD GOTTEN WORSE! THEY REPLACED THE STEERING WHEEL ON WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456496April 25, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2009 FOR MUSTANG. THE CONTACT STATED THAT WHEN THE VEHICLE WAS TAKEN TO A REPAIR SHOP TO HAVE THE BRAKES INSPECTED, THE REPAIR SHOP DISCOVERED THAT THE FRONT BALL JOINTS WERE FAILING.THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THEY WERE AWARE OF THE PROBLEMS WITH THE BALL JOINTS ON THIS MODEL VEHICLE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454313April 6, 2012
VEHICLE SPEED CONTROL
JUST BOUGHT A 2009 MUSTANG GT ON MARCH 13TH. TOOK IT TO THE STORE, AND WAS AT A TRAFFIC LIGHT WAITING FOR A GREEN LIGHT. THE LIGHT CHANGED AND I PULLED THE CAR OUT. I WENT FROM 1ST TO 2ND GEAR, AND WHEN I LET OFF THE CLUTCH THE CAR ACCELERATED AND CONTINUED TO ACCELERATE. I PUSHED HARD ON THE BRAKES BUT IT CONTINUED TO GAIN SPEED. IT THREW ME TO THE RIGHT LANE, FORTUNATELY NOBODY WAS THERE, AND OFF THE EDGE OF THE ROAD AS IT KEPT SPEEDING UP. I HELD THE WHEEL TIGHT WHILE STILL CONTINUING TO TRY TO STOP THE CAR. BEFORE I KNEW IT I WAS IN A MUDDY DITCH, AND IT SLUNG ME AROUND AND THE REAR OF THE CAR UP ONTO THE BANK. THE THICK MUD GRABBED THE WHEELS AND SLOWED THE CAR DOWN ENOUGH THAT THE FRONT BUMPER WAS DUG INTO THE GROUND AND THE PASSENGER SIDE REAR WHEEL OFF THE GROUND, IT FINALLY HAD STOPPED. I AM GOING TO THE DEALERSHIP IN THE MORNING WITH THE CAR AND HOPE THEY CAN FIND THE PROBLEM AND FIX IT. WE LOVE THIS CAR AND WANT TO BE ABLE TO BE SAFE IN IT. THANK GOD MY WIFE AND CHILDREN WERE NOT IN IT. THINGS COULD'VE ENDED BADLY, FORTUNATELY TRAFFIC WAS NOT AROUND ME AND I WASN'T INJURED, ALTHOUGH DUE TO THE ROUGH RIDE IM SURE ILL BE SOMEWHAT SORE IN THE MORNING. HOPE THE PROBLEM GETS SOLVED SOON, EVIDENTIALLY IM NOT THE ONLY ONE WHO HAS HAD THIS PROBLEMS. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10435703November 15, 2011
AIR BAGS
THE VEHICLE IS ONLY 2 YEARS OLD AND THE AIRBAGS LIGHT IS FLASHING PER THE FORD DEALER THE AIRBAGS ARE NOT OPERATIONAL. FORD INDICATES THIS IS NOT COVERED UNDER WARRANTY DUE TO THE CAR BEING 6000 MILES OUT OF WARRANTY SO IF I AM INVOLVED IN A CRASH I WILL NOT BE PROTECTED BY THE AIRBAGS, AFTER READING ONLINE COMPLAINTS THIS APPEARS TO BE A COMMON OCCURRENCE ON 2007 TO 2011 MUSTANGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435808November 11, 2011
UNKNOWN OR OTHER
I WAS APPROACHING A STOP LIGHT WITH 3 VEHICLES AHEAD OF ME. I HAD SLOWED DOWN ALMOST TO A COMPLETE STOP WHEN ALL OF A SUDDEN THE ENGINE ROARED AND THE CAR LURCHED FORWARD INTO THE BACK OF THE PICKUP IN FRONT OF ME. I HAD THE BRAKE COMPLETELY TO THE FLOOR AND THEN MY REAR WHEELS BEGIN SPINNING WITH THE MOTOR STILL ROARING. I WAS FINALLY ABLE TO PUT THE (AUTOMATIC TRANSMISSION) CAR IN PARK AS IT SEEMED TO BE STUCK WHEN I FIRST TRIED TO GET IT OUT OF GEAR AND STILL THE MOTOR WAS REVVING UP AND STILL LURCHING FORWARD AND TURNED THE KEY OFF AND IT SHUT DOWN. MY FRONT BUMPER WAS DAMAGED IN THE ACCIDENT. NO WARNING LIGHTS WERE SHOWING ON THE INSTRUMENT PANEL. MECHANIC STATED NOTHING PICKED UP DIAGNOSTICALLY IN ORDER TO PINPOINT THE PROBLEM ALTHOUGH THE ASSUMPTION WAS IT WAS EITHER THE TPS OR POSSIBLY A VACUUM LEAK. I HAVE THOROUGHLY ENJOYED THIS CAR AND PRIOR TO THIS HAVE NOT HAD ANY PROBLEMS WITH IT, BUT NOW I AM AFRAID TO DRIVE IT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10418363August 10, 2011
VEHICLE SPEED CONTROL, SUSPENSION:REAR
TL* THE CONTACT OWNS A 2009 FORD MUSTANG. WHILE PARKED, THE CONTACT PLACED THE GEAR SHIFTER INTO DRIVE AND THE VEHICLE SUDDENLY ACCELERATED WITHOUT DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTICS, WHERE THE TECHNICIANS STATED THAT THE TP SENSOR OF THE THROTTLE BODY NEEDED TO BE REPLACED BECAUSE IT FRACTURED. IN ADDITION, THE GEAR KIT AND BEARINGS WERE REPLACED. THE METAL FILINGS FROM THE REAR AXLE ASSEMBLY WERE ALSO CLEANED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386202March 2, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE ABNORMALLY ACCELERATED AS THE ACCELERATOR PEDAL FELL TO THE FLOORBOARD. THE CONTACT STATED THAT THE FAILURE WOULD OCCUR SPORADICALLY AND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING BUT THE DEALER WAS UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND SUGGESTED THAT THE VEHICLE BE TAKEN BACK TO THE DEALER FOR A SECOND DIAGNOSTIC TEST. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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