Ford Mustang Complaints (2016)

380 consumer complaints on file.

#11531795July 12, 2023
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA, UNKNOWN OR OTHER
Safety recall work for 22S06/ NHTSA 22V082 performed at dealer. Dealer confirmed that work was done correctly but the work as instructed from FORD did not correct the issue of rear view camera not working correctly. In fact it has made the condition worse. Recall issue as defined in 22S06 - The rear view camera could intermittently display a blank or distorted image05/19/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531548July 11, 2023
UNKNOWN OR OTHER, LANE DEPARTURE: BLIND SPOT DETECTION, BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Under NHTSA recall 22V082. Ford refused to change the rear view camera despite it was under recall: The recall states to replace wiring harness and or camera replacement if necessary free of charge. My rear view camera is still distorted after they change the wiring harness and they told me to pay for the camera since its not covered under the recall. the letter that I got has the same recall number above but it didn't mention replacing the camera even though it has the same issue on the recall distort image when backing up. NHTSA and consumer reports/ FORD websites they all mention to replace both if necessary. I attached a sample copy of the recall from Ford stating that. Even ford specialist read that to me on the call when I asked her what did the recall number say about the fix. But the recall department says it s not covered. This is the detail for the recall below. Vehicles recalled: 2015-2017 Ford Mustang The problem: The wiring harness for the backup camera may be damaged or have an improperly soldered connection that can prevent an image from being displayed. The fix: Dealerships will replace the backup camera and/or repair the decklid wiring harness at no charge. How to contact the manufacturer: Ford will contact owners by mail starting on March 7, 2022. Owners may also call Ford at 866-436-7332. NHTSA campaign number: 22V082000. Ford’s number for this recall is 22S06.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530824July 7, 2023
FUEL/PROPULSION SYSTEM, ENGINE, UNKNOWN OR OTHER
This specific car model is a 2016 Shelby GT350 tech package that I owned for at least 7 months. In this time period i had only put 7k mikes on it before it blew up. After doing tons of research there is a tons of class action law suits against Ford for these cars. The incident that occurred was while driving the vehicle caught fire on the passenger side. Driving at the speed limit of 40 MPH no warning lights, Check engine lights or anything it just blew up. Up to this point all maitence was done properly and after doing some research it had the same issue report by multiple other Shelby owners of this year. This vehicle is not safe for the roads and if not properly investigated, it can cause someone to lose their life. I incurred a bruised head, burns and loss of hair from this accident. I’ve contacted Ford in regards to this issue and yet to have anything done. This vehicle should not be sold to the public with these known issues. There was recall sent out to fix this issue but my specific vin number was never contacted to fix it.
Crash:
No
Fire:
Yes
Injuries:
2
Deaths:
2
#11530510July 5, 2023
BACK OVER PREVENTION, ELECTRICAL SYSTEM
The contact owns a 2016 Ford Mustang. The contact stated that while reversing at an undisclosed speed, the back over prevention camera independently disconnected. The contact stated that he had received notification NHTSA Campaign Number: 22V082000 (Back Over Prevention) in January 2023 in which he presented to the dealer; however, the dealer informed the contact that the notification had expired. The vehicle was diagnosed by the dealer as an electrical shortage; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 17,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529310June 28, 2023
BACK OVER PREVENTION
The contact owns a 2016 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The dealer stated in order to perform the repairs the vehicle must be left at the dealership for a period of time. The contact must schedule the repairs 2 months in advance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529042June 27, 2023
SERVICE BRAKES
A small disk from the break assembly broke and puts my car in limp mode. No lights came on and stopped my car from accelerating after 40 mph. The car has not been inspected by anyone other than me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528409June 22, 2023
UNKNOWN OR OTHER
Unknown nothing is wrong with vehicle. Back camera is working perfectly without blurry picture. This is a false statement
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527518June 17, 2023
FUEL/PROPULSION SYSTEM, POWER TRAIN
The new purge valve is faulty in my car. It has been replaced once in 2017, and another time in 2022 (possibly 2021), due to a total engine rebuild under powertrain warranty. This valve is a known common issue on online forums. For the model cars 2018 and 2019, this is an open recall. I strongly believe this should be investigated. In the past, this faulty valve caused my car to stall and die on a busy road. Both Ford customer service and the dealer have given me conflicting information whether or not this part is covered under emissions warranty, causing a headache. The dealer stated that if given a sequence of codes, the dealer has been instructed by Ford to replace the part for free. This indicates that Ford is aware of the common hazard that the faulty purge valve is causing. Considering this part is less than 2 years old, it should at least be covered by the 2 year emissions warranty. However, I believe others, like me, have suffered the nuisance and safety risk of this faulty part, and have paid unnecessary expenses due to Ford's negligence to address this known issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526322June 10, 2023
UNKNOWN OR OTHER, LANE DEPARTURE: BLIND SPOT DETECTION, BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Backup camera abruptly stopped working. It shows a hazy image with lines. There are recalls for 2016 Mustangs for that same issue, but none for my VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525047June 2, 2023
WHEELS
I recently took my vehicle to the local Ford dealer to get the oil changed and tires rotated. The service technician told me that they could not do the tire rotation without replacing my lug nuts at a cost of $100 because the lug nuts were swollen. I told her I wasn't interested thinking this was some type of bogus sales ploy. I mean how can lug nuts swell? She then threatened, " well you know if you have a flat you'll be stuck on the side of the road unable to change the tire!" This made me angry because I thought it was a bunch of baloney. When I got home I actually removed the lug wrench from my trunk and tried to remove the lug nuts only to find that she was telling the truth. I could not get the lug wrench on the nuts without driving it on with a hammer. Then the nut was stuck in the wrench which had to be clamped in a vise and the nut driven out with a punch. This is how I replaced all my lug nuts. I bought a set from Advance Auto Parts for $41. However, I still have to question why this problem which can leave people stranded on the side of the road and which the Ford dealerships are obviously aware of has not resulted in a recall?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524852June 1, 2023
UNKNOWN OR OTHER
HVAC A/C stopped working. It is a known issue with these model mustangs
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524234May 28, 2023
ENGINE
My check engine light came on it was cylinder 2 misfire. Sputtering and stalling in traffic. Slow to excelarate, started losing coolant and blowing white smoke on start up. Stuck in traffic. Then the turbo blew out. Replaced turbo, replaced spark plugs replaced edition coil. Still cylinder 2 misfire. Still a rough idle, Still dies in traffic Still losing coolant, dies unexpectedly and then won't start. Replaced fuel pump about 3 years ago for it dying in the middle of sams club traffic lane. Currently issues with the other problems listed above. Have found out this is a common problem with these motors. I called Ford and was told it's because I have 112,000 miles on my car. I've never missed a service, never driven the car hard, never over heated it. I have taken excellent car of this vehicle. Currently waiting for another diagnostic test. We pay to much for these cars to be stuck in traffic and have the engines go out and so many problems with them. Yes this car can be inspected at any time. Ford needs to recall this engine and fix its mistake. This is not okay. And it's dangerous to continue to let people drive these vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523620May 24, 2023
BACK OVER PREVENTION
The contact owns a 2016 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The contact stated backup camera, gps, is not working and the trunk is inoperable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516252April 10, 2023
STRUCTURE:BODY
While driving on route 95 the passenger door became unlatched. This happened several times (4~6 ?) on our long (12 hr) drive. I researched and saw that there was a recall for this exact problem for 2015 Mustangs, but none for 2016. I have seen multiple reports from other 2016 Mustang owners that they have encountered the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515640April 5, 2023
UNKNOWN OR OTHER, BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
I’ve been trying for a year to get my camera repaired on my car and they always say the parts aren’t in . I’m started to get mad . AutoNation ford mobile Alabama
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511186March 10, 2023
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, STRUCTURE:BODY:TRUNK LID
The contact owns a 2016 Ford Mustang. The contact stated the trunk failed to open as needed. The electrical sensors were inoperable. While driving at an undetermined speed, the accelerator pedal was depressed but the vehicle failed to respond. The TPMS warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that the wiring harness needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no additional assistance was provided. The approximate failure mileage was 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509967March 3, 2023
BACK OVER PREVENTION, LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK
The contact owns a 2016 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the backup camera had failed, and the trunk failed to open as needed. The approximate failure mileage was 50,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509693March 1, 2023
BACK OVER PREVENTION
The contact owns a 2016 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508856February 24, 2023
WHEELS:LUGS/NUTS/BOLTS/STUDS
My 2016 Mustang GT has swollen lug nuts which must be replaced . This is a safety issue. Please advise as to whether tyhe company intends to correct this failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508296February 21, 2023
FUEL/PROPULSION SYSTEM
Noticed a fuel vapor odor for a couple of weeks. After filling the fuel tank the odor intensified. Drove the vehicle about 20 miles to my house. I could smell fuel when I exited the vehicle and noticed fuel leaking from the fuel tank. Took vehicle to the dealership, and when the tank was removed found the fitting for the evaporative system connection cracked. (See photos) There is no apparent impact that would have caused the crack.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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