Ford Mustang Complaints (2012)

469 consumer complaints on file.

#11039154October 24, 2017
AIR BAGS
RECCALLI FOR TAKATA PASSENGER AIRBAGS SAFETY NOTICE 17SO1/NHTSA RECALL 17S01. NOTIFIED MARCH 2017. HAVE DRIVEN 8000 MILES AND 7 MONTHS. FURTHR DELAY IS INEXCUSABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035611October 23, 2017
AIR BAGS
I HAVE HAD A RECALL ON THE SAFETY OF MY AIRBAGS SINCE MARCH 2017 AND TO THIS DAY IN OCTOBER 2017, THE PARTS AREN'T AVAILABLE FOR REPAIRING THIS SAFETY ISSUE. IF I WERE TO GET IN AN ACCIDENT, THE AIRBAGS COULD CAUSE SERIOUS HARM OR DEATH. THIS IS UNACCEPTABLE, THE PARTS NEED TO BE RELEASED IMMEDIATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035841October 23, 2017
ELECTRICAL SYSTEM
WHILE DRIVING ON FREEWAY (60MPH - 65MPH) CAR SUDDENLY STALLS. NO POWER TO ENGINE, NEED TO LIMP TO SIDE OF FREEWAY (VERY DANGEROUS). CAR SITS, THEN YOU CAN RE-START. SOUNDS LIKE ELECTRONIC THOTTLE BODY (ETB) ISSUE THAT YOU ARE WELL AWARE OF. WHY ARE YOU NOT INVESTIGATING THIS ISSUE??? FORD (WESTWAY FORD, IRVING, TX) CANNOT DIAGNOSE. THIS IS A CRITICAL SAFETY ISSUE. CARS STALLING ON FREEWAY ARE A HAZARD TO ALL PARTIES. YOU GUYS NEED TO INVESTIGATE THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035240October 20, 2017
AIR BAGS
TAKATA RECALL HAS NOT BEEN COMPLETED AND LOCAL DEALER STILL DOES NOT HAVE THE PARTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033166October 12, 2017
AIR BAGS
"TAKATA RECALL", DRIVERS AIRBAG TOOK FOREVER TO BE REPLACED. NEXT WE RECEIVE RECALL FOR PASSENGER SIDE AIRBAG REPLACEMENT. CONTACTED SEVERAL FORD DEALERS FOR INFORMATION ON WHEN REPLACEMENT PARTS WOULD BE AVAILABLE. NONE OF THE LOCAL FORD DEALERS HAVE A CLUE WHEN REPLACEMENT IS COMING, YET THEY KEEP BUILDING NEW FORDS EVERYDAY WITH ALL TYPES OF AIRBAGS INSTALLED. WHY CAN'T THERE BE A FIX FOR THE 2012 FORD MUSTANG GT PASSENGER SIDE AIRBAG? NOW TAKATA HAS FILED FOR BANKRUPTCY. DATES ENTERED ARE NOT EXACT, BUT I DO HAVE DOCUMENTATION REQUESTING RECALL ACTION ON MY VEHICLE. WHERE DO I TURN TO NEXT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032150October 7, 2017
ELECTRONIC STABILITY CONTROL (ESC)
DRIVING THE VEHICLE IN A STRAIGHT LINE UNDER DRY CONDITIONS AT ABOUT A CONSTANT 30 MPH, THE CAR STARTED PULSING THE FRONT CORNER BRAKES. AT THE SAME TIME, THE VEHICLES TRACTION CONTROL LIGHT WAS COMING ON AND OFF. I WAS NOT APPLYING THE BRAKES AT THE TIME. IT SEEMS AS THOUGH THE CAR'S TRACTION CONTROL SYSTEM THOUGHT MY TIRES WERE SPINNING, BUT THAT WAS NOT THE CASE. I STOPPED AND INSPECTED MY FRONT WHEEL AND FOUND NO ISSUES WITH THE TIRE OR ITS ALIGNMENT OR FENDER CLEARANCE. AFTER RESTARTING THE CAR, THE PROBLEM STOPPED. I'M CONCERNED THAT IF THIS PROBLEM PERSISTS THE CAR COULD INADVERTENTLY BRAKE ITSELF IN HEAVY TRAFFIC AND CAUSE AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031910October 5, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED LANDMARK FORD LINCOLN (12000 SW 66TH AVE, TIGARD, OR 97223 AT 503-639-1131) AND WAS INFORMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY DID NOT KNOW WHEN THEY WOULD HAVE THE PART AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030326September 28, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V319000 (AIR BAGS) AND 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT CALLED TWO DEALERS (FUTURE FORD OF SACRAMENTO, 4625 MADISON AVE, SACRAMENTO, CA 95841 (916) 547-2285 AND HARROLD FORD, 1535 HOWE AVE, SACRAMENTO, CA 95825 (877) 514-2833) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 15V319000 AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 17V024000. UPDATED 12/13/2017 *LN UPDATED 7/23/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023548September 14, 2017
POWER TRAIN
SHIFT SOLENOID D : VEH IS PART OF RECALL 16S19 AND RECALL 16N02. THE VEHICLE IS SHIFTING STILL AT WITHOUT WARNING AT VARIOUS SPEEDS. THIS DEVICE WAS NOT INCLUDED IN THE ORIGINAL RECALL, AND FORD IS REFUSING TO COVER THIS DEFECT ALTHOUGH IT IS CLEARLY A PART OF THE SAME PROBLEM. FORD HAD ORDERED THESE TRANSMISSIONS FROM A MANUFACTURER IN CHINA, AND THEY'VE BEEN NOTHING BUT TROUBLE FROM DAY ONE. THIS OCCURS WHILE THE VEHICLE IS IN MOTION AND THERE IS NO WARNING WHEN THE MALFUNCTION OCCURS. THE CAR WAS SOLD TO ME THIS WAY IN FEBRUARY OF 2013, AND AT THE TIME THE DEALERSHIP HAD TOLD ME THAT THIS WAS AN OPEN ECM ISSUE AND WAS NOTHING TO BE CONCERNED WITH. I TOOK THEM AT THEIR WORD AND AM PAYING THE PRICE FOR IT. I HAVE CHECKED MY CAR FAX, AND THERE IS ABSOLUTELY NO MENTION OF THIS AS A PROBLEM. NOW, I AM GETTING A CODE P0769 READ MORE: HTTPS://WWW.ENGINE-CODES.COM/P0769.HTML THIS IS A SAFETY ISSUE AND FORD IS SAYING THEY DO NOT AND ARE NOT GOING TO COVER THIS UNDER THE RECALL NOTIFICATION. AS A FORMER PARAMEDIC, WITH EXPERIENCE WITH COUNTLESS MOTOR VEHICLE ACCIDENTS OVER THE YEARS, IT IS MY PROFESSIONAL OPINION THAT THIS IS A POTENTIAL HAZARD TO LIFE, LIMB AND PROPERTY AND A RECALL SHOULD BE ORDERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019229August 23, 2017
POWER TRAIN
I WAS DRIVING ON INTERSTATE AT 70MPH AND THE WRENCH LIGHT CAME ON THEN THE CHECK ENGINE LIGHT,AIRBAG WARNING LIGHT ALL CAME ON THE SPEEDOMETER STOPPED WORKING, THE TIRE SENSOR WENT CRAZY , CAR LOST ALL SPEED IN HEAVY TRAFFIC WAS NOT INVOLVED IN ACCIDENT GOT TO SIDE OF ROAD TURNED CAR OFF RESTARTED IT WAS FINE FOR A FEW MILES THEN EVERYTHING HAPPENED AGAIN. CALLED FORD AND THEY HAD ME TAKE IT TO DEALER FOR CHECK WAS TOLD IT IS THE LEADFRAME IN THE TRANSMISSION AND FORD HAS RECALLED OTHER FORD MUSTANG VEHICLES SAME YEAR AS MINE FOR SAME PROBLEM BUT MINE IS NOT INCLUDED THIS IS A SAFETY HAZARD FOR ANYONE WHO HAS ONE NEEDS TO BE CHECKED IN ALL THE CARS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11016136August 18, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AN UNKNOWN DEALER AND WAS INFORMED THAT THE RECALL REMEDY PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 10/12/17*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015774August 16, 2017
AIR BAGS
TAKATA RECALL. I KEEP GETTING THESE REMINDERS TO HAVE AIRBAGS REPLACED. ONLY PROBLEM IS MY DEALERSHIP KEEPS SAYING THEY DON'T HAVE THEM. I HAVE BEEN TRYING TO GET IN BEFORE APRIL. I HAVE BEEN TOLD WHEN THEY COME IN I WILL GET A CALL. ALSO WAS TOLD THAT IT WAS UNLIKELY MINE WOULD RUPTURE. THIS IS MY 17 YEAR OLDS CAR. I WANT THEM FIXED BUT DEALERSHIP DOESN'T SEEM TO BE IN ANY HURRY. WE RESIDE IN SAN ANTONIO, TX
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013552August 7, 2017
UNKNOWN OR OTHER
I WAS DRIVING TO WORK ONE EARLY MORNING WHEN ALL OF A SUDDEN MY STEERING WHEEL FROZE AND COULDN'T STEER MY CAR AND ALMOST CRASHED ON THE FREEWAY. MY 2012 MUSTANG V6 HAS ELECTRIC POWER STEERING. THERE IS SOMETHING WRONG WITH THE POWER STEERING AND CAN KILL SOMEONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012365August 2, 2017
POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND IDLED, WHILE THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO ACCELERATE. THE CONTACT STATED THAT THE WRENCH WARNING WAS DISPLAYED (POWER TRAIN FAULT). THE CONTACT STATED THAT HE USED A DIAGNOSTIC MACHINE AND RECEIVED AN UNKNOWN CODE. THE VEHICLE WAS TAKEN TO OXMOOR FORD LINCOLN 100 OXMOOR LN, LOUISVILLE, KY 40222, PHONE NUMBER: (502) 426-2500 WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT PART OF THE RECALL BUT DID NOT OFFER ANY FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002843July 3, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD MUSTANG. WHILE SLOWING DOWN AND RELEASING THE BRAKE PEDAL FROM A STOP, THE VEHICLE FAILED TO MOVE. THE ACCELERATOR PEDAL WAS DEPRESSED TO THE FLOORBOARD. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO FRIENDLY FORD (660 N DECATUR BLVD, LAS VEGAS, NV 89107 (800) 928-7190), BUT WAS NOT DIAGNOSED DUE TO THE DIAGNOSTIC FEES. THE DEALER CONFIRMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V348000 (POWER TRAIN). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002593June 30, 2017
AIR BAGS
TAKATA RECALL: RECEIVED RECALL MAR2016. CONTACTED FORD DEALER REGARDING FIX. I ASKED HIM 1. IS THE CAR SAFE TO DRIVE. HIS ANSWER WAS THE NHTSA SAID IT WAS CLEARED TO DRIVE. 2. IS IT OK TO HAVE A PASSENGER IN THE AFFECTED SEAT. SAME ANSWER AS IN #1. 3. WHEN WILL THE PART BECOME AVAILABLE? NO CLUE. HE ACTUALLY SAID IT COULD BE YEARS SINCE TAKATA WAS BANKRUPT AND THEY WERE LOOKING FOR OTHER MANUFACTURERS TO MAKE THE PART. THE NHTSA WEBSITE STATES RECALLS ARE ISSUED WHEN EQUIPMENT CREATES AN UNREASONABLE SAFETY RISK OR FAILS TO MEET MINIMUM SAFETY STANDARDS. SINCE THE FORD DEALER STATED THAT THE NHTSA CLEARED VEHICLES UNDER THIS RECALL AS 'SAFE TO DRIVE', COULD I GET IT IN WRITING THAT MY VEHICLE IS SAFE TO DRIVE? I ALSO LIVE IN FLORIDA WHERE THE 50% INCREASE IN PROBABILITY EXISTS DUE TO TEMP AND HUMIDITY. ALSO, COULD YOU PLEASE EXPLAIN WHY ONLY THE PASSENGER SIDE AIRBAG IS SUBJECT TO EXPLODING AND NOT THE DRIVERS SIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000287June 20, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V319000 (AIR BAGS) AND 17V024000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TIDWELL FORD OF KENNESAW, GEORGIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991173May 23, 2017
POWER TRAIN
AT WIDE OPEN THROTTLE THE TRANSMISSION WILL NOT ALLOW A GEAR CHANGE FROM FIRST TO SECOND IF THE RPM IS GRATER THAN 6000 RPM. THE CLUTCH PEDDLE RELEASES AT THE FLOOR. AFTER THE ENGINE HAS SLOWED THE CLUTCH RETURNS TO NORMAL AND THE CAR CAN NOW BE SHIFTED INTO SECOND. IT MAY BE CAUSED BY TROUGH OUT BEARING OR SPRING TENSION ON THE CLUTCH ITS SELF. I HAVE HAD THIS PROBLEM SINCE I BOUGHT THE CAR 3 MONTHS AGO. THE CAR ONLY HAS 46000 MILES ON IT. I HAVE READ OTHER PEOPLE HAVE HAD THE SAME COMMON PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990980May 22, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE DEALER CALLED THE DEALER TO MAKE AN APPOINTMENT FOR THE RECALL REPAIR AND WAS INFORMED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983826May 6, 2017
FUEL/PROPULSION SYSTEM
THROTTLE BODY MALFUNCTION - CAUSES LOSS OF POWER WHILE DRIVING. ACTS AS THOUGH YOU TOOK YOUR FOOT OFF THE GAS PEDAL. ENGINE WILL NOT REV ABOVE IDLE SPEED. CHECK-ENGINE LIGHT COMES ON. IF YOU STOP, TURN OFF THE CAR, AND RE-START, IT WILL BE OK FOR A WHILE. IT HAPPENED TO ME TWICE IN 2 WEEKS. PART WAS REPLACED, BUT THE NEW PART FAILED AGAIN IN 16 MONTHS. HAD THAT REPLACED THIS WEEK. (MAY '17). I AM AWARE OF FORD CUSTOMER SATISFACTION PROGRAM 16B23, BUT THE DEALER SAID MY VIN WAS NOT ONE OF THE AFFECTED VEHICLES. I BEG TO DIFFER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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