Ford Mustang Complaints (2011)

466 consumer complaints on file.

#10915469October 12, 2016
ELECTRICAL SYSTEM
THE VEHICLES DRIVERS SEAT MOTOR STOPPED WORKING. CANNOT MOVE THE SEAT TO A SAFE DRIVING POSITION. WAS TOLD BY MECHANIC THAT THE TRACK WAS BAD. THE CAR HAS 55,000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915386October 11, 2016
ENGINE, VEHICLE SPEED CONTROL
WHILE DRIVING WITH CRUISE CONTROL SET AT 55 MPH, CAR BEGAN TO DECELERATE, YELLOW "WRENCH" ADVISORY LIGHT ILLUMINATED AND ENGINE APPEARED TO BE RUNNING ROUGH. CAR SLOWED TO A STOP AND I PULLED THE CAR OFF THE ROADWAY. I SWITCHED OFF THE IGNITION AND WAITED APPROXIMATELY 30 SECONDS. I RESTARTED THE CAR. THE ADVISORY LIGHT STAYED OFF AND THE ENGINE RAN NORMALLY THEREAFTER. WHEN THE INCIDENT OCCURRED, THE CAR WAS ON A HIGHWAY CURVING TURN TO THE RIGHT. THE INCIDENT OCCURRED COMING OUT OF THE CURVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914427October 7, 2016
VEHICLE SPEED CONTROL
WHILE DRIVING ON THE HIGHWAY THE MOTOR SHUTS OFF. I HAVE TO QUICK PULL OFF THE ROAD, RESTART THE CAR. IT WILL DRIVE BUT AGAIN GET UP TO HIGHWAY SPEED, CAR SHUTS OFF. AFTER ABOUT THE 5TH TIME, FINALLY A CODE COMES ON, P2111 (THROTTLE ACTUATOR CONTROL SYSTEM - STUCK OPEN. VERY DANGEROUS DRIVING ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914221October 6, 2016
AIR BAGS
TAKATA RECALL I HAD MY CAR AT THE DEALERSHIP RECENTLY TO DO NECESSARY REPAIRS TO THE DRIVER SIDE AIRBAG, THERE IS STILL AN ACTIVE RECALL FOR THE PASSENGER SIDE AIRBAG THAT THEY ARE STILL WAITING ON PARTS FOR. SO ANYWAY I REAR ENDED A VEHICLE WHILE STUCK IN SLOW MOVING RUSH HOUR TRAFFIC ON I35 N IN AUSTIN TX. THIS HAPPENED AFTER THEY HAD WORKED ON MY DRIVER SIDE AIRBAG. I WAS NOT MOVING FASTER THAN 10MPH AND THE COLLISION IMPACT DID VERY MINIMAL DAMAGE TO MY VEHICLE AND THE OTHER DRIVER'S VEHICLE. SINCE IT WAS BUMPER TO BUMPER RUSH HOUR TRAFFIC ON A MAJOR HIGHWAY WE COULD NOT BE BOTHERED WITH WAITING FOR A POLICE REPORT. LIKE I SAID THE DAMAGE WAS MINIMAL BUT THE ACCIDENT DID CAUSE MY AIRBAG TO DEPLOY, WHICH DID CAUSE MINOR BURN INJURIES ON MY HANDS AND ARMS. THIS IS THE MOST MILD TRAFFIC ACCIDENT I HAVE EXPERIENCED IN MY LIFETIME YET IT IS IS THE FIRST TIME I HAVE ACTUALLY SEEN AN AIRBAG DEPLOY, WHICH IS WHY I BELIEVE THERE MAY HAVE BEEN FLAWS WITH THE REPAIR JOB OR THE AIRBAG HAD MALFUNCTIONED. I HAVE ATTEMPTED NUMEROUS TIMES TO GET THE DEALERSHIP TO ADDRESS THIS ISSUE AND I HAVE NOT HAD ANY LUCK. THEY KEEP SAYING THEY ALREADY FIXED IT AND I AM GOING TO HAVE TO PAY FOR THIS OUT OF POCKET BECAUSE MY INSURANCE ALSO WILL NOT COVER THE COST OF REPLACING MY AIRBAG. SO RIGHT NOW I AM CONTINUING TO DRIVE AROUND WITH A DEPLOYED AIRBAG AND MY INSPECTION IS CURRENTLY PAST DUE. SO I HAVE BEEN TOLD THAT MY VEHICLE NEEDS TO BE INSPECTED TO SEE IF THE AIRBAG RECALL REPAIR WORK THAT WAS DONE WAS FAULTY OR INCOMPLETE AND MOST LIKELY WHAT CAUSED MY AIRBAG TO DEPLOY UNNECESSARILY.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10913598October 4, 2016
STRUCTURE:BODY
I NOTICED A YEAR AND A HALF AGO THE PAINT ON THE HOOD WAS BUBBLING UP SO I WENT TO 2 DEALERSHIPS AND ASKED WHAT CAN BE DONE. BOTH SAID NOTHING. IT HAS TO RUST BEFORE SOMETHING CAN BE DONE. NOW, HALF OF THE FRONT OF THE HOOD'S PAINT HAS BUBBLED UP AND PEELED OFF. THIS CHEAP PAINT ISSUE SHOULD BE A RECALL FOR FORD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10913555October 3, 2016
VEHICLE SPEED CONTROL
ENGINE STALLED WHILE DRIVING SEVERAL TIMES (ONCE ON A CITY STREET AND TWICE ON THE HIGHWAY). ON OTHER OCCASIONS THE CAR WOULD HESITATE TO RESPOND TO THE ACCELERATOR. MECHANIC SCANNED THE COMPUTER AND FOUND CODE P2111 THROTTLE ACTUATOR CONTROL SYSTEM STUCK OPEN, AND DETERMINED THE CAUSE OF THE PROBLEM TO BE THE THROTTLE BODY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910334September 27, 2016
POWER TRAIN
2011 FORD MUSTANG. CONSUMER WRITES IN REGARDS TO UNATTENDED VEHICLE ROLL-AWAY. *SMD THE CONSUMER STATED HE PARKED THE VEHICLE IN THE GARAGE. A FEW MINUTES LATER, HE HEARD A NOISE AND WHEN HE OPENED THE GARAGE, HE DISCOVERED HIS VEHICLE WAS TIGHT AGAINST THE GARAGE DOOR. WHEN HE OPENED THE DOOR TO THE VEHICLE, HE NOTICED THE VEHICLE WAS IN DRIVE AND NOT IN PARK, ALTHOUGH THE KEY WAS NOT IN THE IGNITION. UPON FURTHER EVALUATION, THE CONSUMER DISCOVERED THE KEY COULD BE REMOVED FROM THE IGNITION IN ANY SHIFTER POSITION. THE DEALER REPLACED THE FLOOR SHIFTER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910087September 27, 2016
ENGINE, SUSPENSION
TL* THE CONTACT OWNS A 2011 FORD MUSTANG. AFTER DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED AND SHOOK UNCONTROLLABLY. THE VEHICLE WAS TAKEN TO THE CONTACT'S RESIDENCE AND WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907681September 19, 2016
AIR BAGS
TAKATA RECALL: I WAS DRIVING IN RUSH HOUR TRAFFIC ON IH35 NORTH AND I ACCIDENTALLY REAR ENDED A VEHICLE TRYING TO GET ON THE EXIT RAMP. THE IMPACT WAS PRETTY MILD BECAUSE NO ONE WAS MOVING FASTER THAN 5-10 MPH. THE DAMAGE ON BOTH VEHICLES WAS MINIMAL AND BARELY NOTICEABLE BUT THE AIRBAG ON MY DRIVER SIDE DID DEPLOY. I HAD BROUGHT MY VEHICLE TO THE DEALERSHIP AS PART OF A SAFETY RECALL BEFORE THIS ACCIDENT. I HIGHLY SUSPECT THAT THE AIRBAG MAY HAVE DEPLOYED UNNECESSARILY OR DUE TO SOME FLAW IN THE REPAIR JOB. I HAVE ATTEMPTED TO BRING MY CAR TO THE DEALERSHIP AND UPON SEEING THE AIRBAG DEPLOYED, MOST OF THE SERVICE PEOPLE START TALKING ABOUT HOW MUCH IT IS GOING TO COST TO FIX IT. I HAVE A SAFETY RECALL LETTER FROM FORD ASSURING ME THAT I SHOULD BE ABLE TO HAVE THIS FIXED PROMPTLY AND FREE OF CHARGE. I HAVE BEEN IN SEVERAL CAR ACCIDENTS, MUCH MORE SEVEREIMPACTS THAN THIS ONE BUT THIS WAS THE FIRST TIME I HAVE EVER SEEN MY CAR'S AIRBAG DEPLOY, AND THE LETTER I HAVE DOES WARN ME THAT IT COULD POSSIBLY DEPLOY ABNORMALLY.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10901921August 27, 2016
AIR BAGS, STRUCTURE:BODY
I WAS RECENTLY IN A WRECK AND THE AIRBAGS DEPLOYED. MY CAR IS STUCK AT THE BODY SHOP BECAUSE THEY CAN NOT GET AN AIRBAG FOR IT. MY INSURANCE ON MY RENTAL CAR WILL BE UP IN 2 WEEKS, THE CAR WOULD HAVE BEEN FIXED ALREADY IT JUST HAD MINOR FRONT END DAMAGE AND THE WINDSHIELD CRACK DUE TO THE AIRBAG AND THE AIRBAG INJURED MY RIGHT ARM. IT NEVER SHOULD DEPLOYED IN THE FIRST PLACE THE IMPACT WAS NOT EVEN THAT SEVERE. I HAVE CONTACTED FORD MULTIPLE TIMES AND THEY NEVER GET BACK WITH ME THIS IS BEGINNING TO GET VERY FRUSTRATING. MY CAR IS EASILY REPAIRABLE BUT ITS JUST SETTING THERE BECAUSE OF NO AIRBAG. SOME HELP IN THIS MATTER WOULD BE APPRECIATED THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10893630August 5, 2016
ELECTRICAL SYSTEM, ENGINE
I WAS DRIVING ON THE FREEWAY GOING 60MPH WHEN ALL OF A SUDDEN MY CARS POWER JUST CUT OFF AND IT WENT INTO LIMP MODE AND HAD THE WORST IDLE AT 1100 RPM UNTIL I TURNED OFF THE VEHICLE. I THEN TURNED IT BACK ON AND THE LIMP MODE LIGHT WENT AWAY BUT A FEW MORE MILES UP IT CUT POWER AGAIN AND ALMOST CAUSED A WRECK AS I HAD TO QUICKLY THINK AND GET TO THE SIDE OF THE FREEWAY. IT HAPPENED 2 MORE TIMES THAT DAY TIL I GOT IT HOME AND GOT THE ENGINE CODE P2111. I FOUND OUT LATER ITS A FAULTY THROTTLE BODY THAT THEY USED IN FUSIONS AND OTHER MODELS AND EVERYONE IS HAVING THIS SAME ISSUE OF IT RANDOMLY CUTTING OFF. IT'S A FAULTY THROTTLE BODY THAT SHOULD BE RECALLED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892129August 1, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR FOR AN EXTENDED PERIOD OF TIME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10891947July 31, 2016
ELECTRICAL SYSTEM
THE CAR WAS IN MOTION GOING DOWN THE INTERSTATE ABOUT 70 MPH. ALL OF THE SUDDEN THE CAR SPEED DROPPED SLOWLY UNTIL IT REACHED ABOUT 20 MPH WITH THE GAS PEDAL ALL THE WAY TO THE FLOOR AND IT WOULD NOT PICK SPEED BACK UP. THE SERVICE LIGHT CAME ON AND I PULLED OVER. WHEN THE GAS PEDAL WAS PUSHED WHILE THE CAR WAS IN PARK IT WOULD NOT REV AT ALL. ONCE THE CAR WAS BACK IN MOTION IT WOULD NOT GO OVER 15MPH. AFTER THE CAR WAS TURNED OFF AND THE BATTERY RESET THE CAR WAS WORKING LIKE NORMAL FOR A FEW DAYS. ONCE AGAIN DRIVING DOWN THE INTERSTATE OUT OF NOWHERE THE SERVICE LIGHT CAME ON AND THE CARS SPEED DECLINED ONCE AGAIN, ONCE THE CAR WAS TURNED OFF AND RESET IT WORKED FINE. THIS PROBLEM KEEPS HAPPENING WITH NO WARNING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888175July 25, 2016
UNKNOWN OR OTHER
I CAN BE DRIVING MY CAR AND IT WILL JUST LOSE POWER... I CAN BE SITTING AT A RED LIGHT...I CAN BE ON THE HIGHWAY AND IT'LL JUST STOP PULLING... THE CHECK ENGINE LIGHT POP ON AND A WRENCH LIGHT POPS ON THE DASH....I HAVE TO PULL OVER OUT OF TRAFFIC WHICH IS EXTREMELY DANGEROUS ONTO THE SIDE OF THE ROAD...I WOULD TURN THE CAR OFF AND WAIT A MINUTE.. START IT BACK UP...THE WRENCH SIGNAL IS GONE BUT THE CHECK ENGINE LIGHT IS STILL ON...THIS HAS BEEN GOING ON WITH THIS CAR FOR A WHILE NOW...AND I TOOK IT TO AUTO ZONE... THEY DID DIAGNOSTICS ON IT AND SAID IT WAS THE EIT OR THROTTLE BODY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888037July 24, 2016
AIR BAGS
TAKATA RECALL: FORD REQUIRES THE CAR 1 WK TO MAKE THE REPAIR AND DOES NOT PROVIDE ANY RENTAL CAR SUBSTITUTE, SO THE REPAIR CANNOT BE COMPLETED PROPERLY!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10886086July 20, 2016
ELECTRONIC STABILITY CONTROL (ESC)
THE CAR STOPPED TAKING GAS ON THE HIGHWAY. WE HAD TO STOP, SHUT OFF THE ENGINE AND RESTART. WITHIN 2 WEEKS IT HAPPEND SEVERAL TIMES, 1 WEEK AFTER THE FIRST TIME IT HAPPENED 7 TIMES IN ONE HOUR. THE FORD GARAGE SENT US HOME AFTER THE FIRST TIME, WE SHOULD WATCH. THEN WE SHOULD WAIT 4 WEEKS FOR A REPAIR (MISSING PARTS). FINALLY THEY REPAIRED IT 1 DAY PRIOR TO OUR DEPARTURE BACK HOME. IT WAS THE THROTTLE BODY WHICH HAD TO BE EXCHANGED. BUT WE DIDN'T RECEIVE ANY SUPPORT FROM FORD OR FROM THE DEALER (GALLOWAY IN FT.MYERS). WE PAID OVER 1000$. THE VEHICLE HAS ONLY 42000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884164July 11, 2016
SEATS
THE NON-ADJUSTABLE HEADREST PUSHES MY HEAD TOO FAR FORWARD AND DOWN. THIS CAUSES PAIN IN MY NECK AND SPINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883918July 11, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V319000 (AIR BAGS) AND 16V384000 (AIR BAGS) HOWEVER, THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS REMEDY NOT YET FOUND. UPDATED 09/06/16*LJ ACCORDING TO THE INVOICE, THE DRIER'S SIDE AIR BAG INFLATOR WAS REPLACED. UPDATED 0908/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883532July 8, 2016
VEHICLE SPEED CONTROL
WHILE DRIVING, WITHOUT WARNING, THE VEHICLE'S WRENCH WARNING LIGHT COMES ON AND THE VEHICLE GOES INTO IDLE MODE. THE CAR WILL NOT ACCELERATE AND YOU HAVE TO PULL OVER, TURN THE ENGINE OFF, AND THEN RESTART THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881673June 30, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Mustang