Ford Mustang Complaints (2007)

615 consumer complaints on file.

#11058326January 3, 2018
SERVICE BRAKES
I RECENTLY WENT FOR A INSPECTION STICKER AND WAS INFORMED THAT MY PARKING BRAKE WASN'T HOLDING. I HAVE CHANGED THE PARKING BRAKE CABLES BUT THE CAR STILL HAS THE SAME ISSUE . IT WILL HOLD AND THE CAR KEEPS MOVING AT ALL TIMES AND INTERVALS. I HAD NEVER USED THE EMERGENCY BRAKE SO I DON'T KNOW HOW LONG ITS BEEN HAPPENING UNTIL NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058355January 3, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD MUSTANG. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED A RECALL NOTIFICATION IN JUNE OF 2016. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE PARTS WERE UNAVAILABLE FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOLS CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058043January 2, 2018
AIR BAGS
TAKATA RECALL: RECEIVED A AIRBAG RECALL NOTICE 16S26 FROM FORD. WARNING TO NOT ALLOW ANYONE TO RIDE IN PASSENGER SEAT! TOTALLY RIDICULOUS! MY WIFE CAN'T DRIVE(HANDICAPPED) AND I HAVE KIDS THAT NEED RIDES. THERE IS LITTLE TO NO ROOM IN BACK SEAT. FORD NEEDS TO IMMEDIATELY GET THE PARTS TO FIX THIS! WHAT IS TAKING SO LONG? I HAVE THE LETTER IF FURTHER INFORMATION IS REQUIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058150January 2, 2018
AIR BAGS
TAKATA RECALL. IT IS TAKING A VERY LONG TIME FOR FORD TO ACQUIRE THE PARTS AND MAKE THE REPAIR, MORE THAN 1 YEARS SINCE NOTIFICATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058158January 2, 2018
AIR BAGS
TAKATA RECALL I HAVE BEEN TRYING TO EQUIP MY CAR WITH THE PROPER AND SAFE AIRBAGS THAT WERE ISSUED BY FORD, BUT THE PARTS ARE NEVER AVAILABLE. IT HAS BEEN ALMOST 8 MONTHS STILL DRIVING WITH AN UNSAFE PASSENGER AIRBAG. THIS IS AN IMMEDIATE ISSUE!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057648December 30, 2017
AIR BAGS
TAKATA RECALL DEALER SAYS REPLACEMENT AIRBAG IS NOT AVAILABLE. RECALL WAS 1.5 YEARS AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057399December 29, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2007 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (TOWER FORD, 505 S BROADWAY, COOS BAY, OR 97420, (541) 267-2118) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT RECENTLY RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HIM THAT THEY FILED FOR BANKRUPTCY. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057101December 28, 2017
AIR BAGS
PASSENGER AIR BAG RECALL. PALM SPRINGS MOTORS (LOCAL FORD DEALER LOCATED IN CATHEDRAL CITY CA) CLAIMS NOT TO HAVE PARTS TO REPLACE THE DEFECTIVE BAGS. THE REPLACEMENT HAS BEEN PENDING FOR A LONG TIME...1+ YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057228December 28, 2017
AIR BAGS
TAKATA RECALL: I CONTACTED FORD TO MAKE AN APPOINTMENT FOR REPLACING THE AIRBAG 3 MONTHS AGO AND AGAIN TODAY. THEY KEEP SAYING THAT THEY DO NOT HAVE PARTS TO DO THE REPLACEMENT AND THAT I SHOULD WAIT. I FEEL VERY UNSAFE WITH THIS AIRBAG AND IT SEEMS LIKE FORD IS NOT ADDRESSING THIS ISSUE APPROPRIATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056530December 26, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (ROMEO FORD, 63300 VAN DYKE, WASHINGTON, MI 48095 (586) 752-5500) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HER THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT UPDATED 8/28/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056650December 26, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (LAWLEY'S TEAM FORD, 100 N HIGHWAY 90, SIERRA VISTA, AZ 85635) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED AT 866-436-7332 AND STATED THAT THEY WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT UPDATED 8/28/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055886December 21, 2017
AIR BAGS
TAKATA RECALL 1. RECEIVED RECALL 16S26 RECALL NOTICE JULY 2016. SAID REPAIR PARTS NOT YET AVAILABLE. INITIAL RECALL NOTICE HAD NO WARNING TO NOT USE FRONT PASSENGER SEAT OF CAR. 2. RECEIVED RECALL UPDATE DECEMBER 2017. SAID REPAIR PARTS PROJECTED TO BE AVAILABLE SPRING 2018. THIS RECALL UPDATE HAD WARNING "DO NOT ALLOW ANYONE TO SIT IN THE FRONT ROW PASSENGER SEAT". 3. FORD MOTOR COMPANY HAS SAID THEY HAVE NO OBLIGATION TO PROVIDE A LOANER CAR OR ANY OTHER FINANCIAL COMPENSATION FOR NOT BEING ABLE TO USE THE CAR PASSENGER SEAT. 4. FORD MOTOR COMPANY HAVE ALSO BEEN VERY EVASIVE ABOUT WHETHER THEY WILL STAND BEHIND THE CAR IF FRONT PASSENGER SEAT IS USED AND PASSENGER IS SUBSEQUENTLY INJURED AS A RESULT OF AIRBAG MALFUNCTION. 5. FORD DEALER SERVICE DEPT REP SAID THAT CENTRAL VIRGINIA IS NOT A HIGH RISK AREA BECAUSE HUMIDITY IS NOT AS HIGH AS AREAS LIKE FLORIDA OR TEXAS. SERVICE REP IMPLIED THAT THERE IS MINIMAL RISK OF AIR BAG MALFUNCTION - BUT THEY DID NOT ACTUALLY SAY THIS. 6. MY QUESTION IS SHOULD I USE THE FRONT PASSENGER SEAT AND IF NOT, WHAT RECOURSE DO I HAVE FOR MY FINANCIAL LOSS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055649December 20, 2017
AIR BAGS
CONTACTED MY LOCAL FORD DEALER, AIRPORT FORD ON DEC 6, 2017, AND WAS TOLD THE REPLACEMENT PARTS FOR THE AIRBAG REPAIR IS ON BACKORDER. INSTRUCTED TO CALL BACK IN JAN 2018. MY VEHICLE IS FINE AND HAS NOT BEEN IN AN ACCIDENT. BUT, WOULD LIKE THIS RECALL REPAIR DONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055676December 20, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (TED BRITT FORD IN FAIRFAX, VA, PHONE NUMBER: 703-591-8484) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055736December 20, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2007 FORD MUSTANG. THE CONTACT'S VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE INTERIM RECALL NOTICE DID NOT GIVE A SPECIFIC DATE FOR WHEN THE REMEDY AND REPAIR PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE DEALER (JOHNSON CITY FORD, 207 PRINCETON RD, JOHNSON CITY, TN 37601, (423) 358-4185) STATED THAT THE CONTACT WOULD BE CALLED ONCE THE PARTS BECOME AVAILABLE. THE CONTACT DID NOT RECEIVE A FOLLOW-UP CALL FROM THE DEALER CONCERNING THE RECALL REPAIR PARTS FOR MONTHS. THE MANUFACTURER WAS CONTACTED TO DETERMINE IF THEY COULD PROVIDE A REASONABLE DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR SOLUTION. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055498December 19, 2017
AIR BAGS
TAKATA RECALL. I HAVE THE ISSUED RECALL FORM FORD FOR THE PASSENGER SIDE AIRBAG AND HAVE CONTACTED THE DEALER MULTIPLE TIMES TO HAVE IT REPLACED BUT THEY ALLWAYS TELL ME NO PARTS ARE AVAILABLE. I AM TRYING TO FIND OUT WHEN I CAN HAVE THE VEHICLE REPAIRED OR WILL I ALLWAYS HAVE AN UNSAFE VEHICLE THAT CANNOT BE FIXED EVEN THOUGH A RECALL HAS BEEN ISSUED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055398December 18, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SERRAMONTE FORD (999 SERRAMONTE BLVD, COLMA, CA 94014; 650-763-2400) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055048December 16, 2017
AIR BAGS
FORD KEEP SENDING ME EMAILS AND THERE ARE NO DEALERSIS AVAILABLE THAT HAVE THE AIRBAG IN STOCK I WANT THIS TO STOP BUT I WANT FORD TO BE MANDATED TO REPLACE THE AIRBAG ASAP. EVERY TIME I'VE CALLED THE GARAGE THEY SAY THEY'RE NOT AVAILABLE THIS IS BEEN GOING ON FOR 3 YEARS FORD COULD DO BETTER. A WOMAN ON THE CUSTOMER CARE AND FORD TOLD ME I COULD DRIVE THE CAR AND IT IS FINE. SO WHY BOTHER TO DO THE RECALL THIS IS ALL PRETENDING, IT'S BEEN GOING ON FOR 3 YEARS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054948December 15, 2017
AIR BAGS
TAKATA RECALL - MY 2007 FORD MUSTANG HAS AN ACTIVE RECALL SINCE JUNE 1, 2016 ... WITH NO REMEDY AVAILABLE TO THIS DATE 12-15-17
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055004December 15, 2017
AIR BAGS
TANAKA AIR BAG. RECALL # "16S26". IT HAS BEEN A YEAR AND A HALF SINCE THE RECALL NOTICE WAS MAILED AND STILL THERE IS NOT FIX IN SIGHT... HOW MUCH LONGER MUST ONE WAIT ?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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