Ford Mustang Complaints (2003)

231 consumer complaints on file.

#10126829June 28, 2005
FUEL SYSTEM, GASOLINE:DELIVERY
I WAS ON MY WAY TO WORK TODAY AND WAS GETTING ON THE HIGHWAY. WHEN I WENT TO LET OFF THE GAS THE PEDEL WAS STUCK TO THE FLOOR....I DID NOT GET THE CAR TURNED OFF UNTILL ALMOST 100 MILES PER HOUR....THEN, AT THAT SPEED WITH NO POWER BRAKES AND STEERING...I ALMOST SLAMED INTO THE FOUR CARS AHEAD OF ME..( I MISSED THEM BY JUST A FEW FEET)..WITH THE E-BREAK ON AND PUSHING AS HARD AS I COULD ON THE BRAKES I MANAGED TO STOP THE VEHICLE ABOUT 1500' DOWN THE ROAD. UPON INVESTIGATING THE CAR I FOUND THE REASON FOR THE STUCK THROTTLE WAS THAT THE PEDEL HAD STUCK UNDER THE EDGE OF THE CARPET BY THE PEDEL (BOTTOM). I COULD HAVE BEEN KILLED AND THE WIFE MIGHT NOT HAVE THOUGHT QUICK ENOUGH TO KNOW WHAT TO DO AND MY KIDS COULD HAVE BEEN IN THE CAR. I KNOW FOR SURE IT WOULD HAVE TAKEN ALOT LONGER FOR HER TO STOP THAN ME. FORD NEEDS TO LOOK INTO THIS BEFORE SOMEONE GETS KILLED. THE CARPET SHOULD BE UPDATED AND THE CARPET SHOULD BE REPLACED WITH BETTER FIT IN THE GAS/BRAKE/CLUTCH AREA. THIS IS EXTREAMLY DANGEROUS BECAUSE MOST THESE CARS PUT DOWN 380 HP AT THE WHEELS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126752June 27, 2005
PARKING BRAKE
THE VEHICLE WAS PARKED ON HILL FOR ABOUT 15 MIN. WITH EMERGENCY BRAKE ENGAGED. WHILE LOOKING AT CAR THROUGH LIVING ROOM WINDOW WE SAW THE CAR JUST START ROLLING AWAY. CHECKED CAR AFTER AND EMERGENCY BRAKE STILL ENGAGED ! !
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126757June 27, 2005
UNKNOWN OR OTHER
PAINT DEFECTIVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124069June 3, 2005
UNKNOWN OR OTHER
ACCELERATOR PEDAL HANGS UP IN CARPET AND VEHICLE IS AT FULL THROTTLE WITHOUT ABILITY TO SLOW DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124164June 3, 2005
EQUIPMENT
2003 FORD MUSTANG COBRA GAS PEDAL GETTING STUCK DOWN AFTER ACCELERATING DUE TO THE CARPET NOT SECURE BY THE GAS PEDAL CAUSING IT TO BE STUCK DOWN .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120707May 11, 2005
TIRES:SIDEWALL
I BOUGHT A 2003 GT MUSTANG CONV ON FRIDAY APRIL 15, 2005. THE CAR HAD 14432 MILES ON IT AND AS FAR AS I KNOW IT WAS THE ORIGINAL TIRES. ON FRIDAY APRIL 22, 2005 I LEFT FROM WORK. I WAS DRIVING DOWN I-575 TOWARD CANTON WHEN I HEARD A LOUD NOISE. THEN I HEARD A THUMPING NOISE AND I REALIZED THAT I HAD A FLAT TIRE. I TAPPED ON MY BRAKES TO SLOW DOWN AND GET OVER. I WAS GOING THE SPEED LIMIT OF 65. THEN I HEARD A LOUD POP. AT THAT TIME MY CAR FISHTAILED AND I LOST CONTROL OF THE CAR. I RAN INTO THE GUARDRAIL CAUSING ME TO SPIN AROUND LANDING WITH THE REAR PASSENGER SIDE AGAINST THE GUARDRAIL. THAT WAS THE TIRE THAT BLEW. I BLACKED OUT DURING THE ACCIDENT. I CAME TOO AND SLAMMED THE DOOR OPEN NOT REALLY REALIZING WHAT HAD HAPPENED. A DAY LATER MY NECK STARTED KILLING ME. I WENT TO THE EMERGENCY ROOM ON SUNDAY APRIL 24. THEY TOLD ME THAT I HAD LOST SOME OF THE NATURAL CURVATURE IN MY NECK AND THAT I WAS HAVING MUSCLE SPASMS. THEY PUT ME ON PAIN MEDICINE AND MUSCLE RELAXERS. THE TIRE COMPLETELY SPLIT APART AT THE SIDEWALL. THE SIZE OF THE TIRES WAS P245-45R17. THEY WERE GOODYEAR EAGLE ZR TIRES
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10119907May 5, 2005
POWER TRAIN:MANUAL TRANSMISSION
I HAVE A 2003 FORD MUSTANG GT THAT DURING COLD WEATHER HAS PROBLEMS SHIFTING FROM 1ST TO 2ND GEAR, IT'S ALMOST AS IF I AM NOT EVEN PUSHING THE CLUTCH IN. I HAVE 700 MILES LEFT ON MY WARRANTY AND IT WILL BE MANY MONTHS BEFORE IT IS COLD AGAIN TO REPRODUCE THE PROBLEM FOR THE DEALER SO I SUPPOSE I WILL BE EATING IT ON THIS UNLESS FORD OWNS UP TO IP. AFTER RESEARCH ON THE NHTSA SITE I SEE MANY OTHERS ARE HAVING THE SAME PROBLEM AND GETTING NO RESULTS FROM THE DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119133April 26, 2005
SUSPENSION, ENGINE AND ENGINE COOLING
THE STEERING WHEEL VIBRATED. CONSUMER TOOK THE VEHICLE TO THE DEALER, AND THEY ROTATED THE TIRES. THE PROBLEM GOT WORSE. THEN, CONSUMER TOOK THE VEHICLE BACK TO DEALER SEVERAL TIMES, AND THE FOLLOWING HAD BEEN DONE; THE FRONT END, REAR END REALIGNED, AND WHEEL BALANCED. THEN, VEHICLE BROKE DOWN, AND WAS TOWED. REAR END WAS REPLACED SINCE IT WAS CRACKED. VIOLENT STEERING WHEEL SHAKING STILL EXISTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116053March 29, 2005
SUSPENSION:REAR, WHEELS, TIRES
COMPLETE LOSS OF TRACTION - SPIN OUT AT 30MPH WHILE OTHER CARS PASSED ME BY NORMALLY. FELT LIKE THE REAR END JUST COULD NOT STAY ON THE ROAD. CRAWLED 100 MILES TO THE AIRPORT AT 30-35MPH WITH CONSTANT LOSS OF TRACTION MOST OF THE WAY ON A MOIST HIGHWAY. CAR KEPT WANTING TO TURN SIDEWAYS. TIRES LOOKED GOOD AND STILL DO. TRIED SHUTTING THE TRAC ON/OFF, NO CHANGE EITHER WAY. COULD NOT KEEP THE CAR STRAIGHT ON THE HIGHWAY AS THE REAR END KEPT SLIDING ALL OVER THE PLACE. I FEEL LIKE THE TRACTION CONTROL WAS LOCKED IN EITHER THE ON OR OFF POSITION OR, THE EMERGENCY BRAKE WAS ON. SCARY. THIS HAPPENED IN SOUTHERN OREGON, CAR WAS PURCHASED IN SOUTHER CALIFORNIA. DEALER IN OR WON'T LOOK AT, SINCE I CAN'T REPRODUCE EFFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114204March 16, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
I PURCHASED A 2003 COBRA FROM PRESTIGE FORD IN EDMOND, OK. I WENT TO THE DEALERSHIP REGARDING A BRAKE LIGHT THAT CONTINUED TO LIGHT UP ON THE DASH. I ALSO COMPLAINED ABOUT THE CLEAR COAT ON THE FRONT PASSENGER WHEEL. I WAS TOLD TO BRING THE CAR BACK WHEN THERE WAS SOMEBODY WITH AUTHORITY AVAILABLE TO TALK TO. I TOOK THE CAR HOME AND DISCOVERED A LEAKING BRAKE CALIPER. THE DEALERSHIP KNEW THE CALIPER WAS LEAKING BECAUSE IT WAS SITTING ON THE SHOWROOM FLOOR. THEIR ATTEMPT TO CORRECT THE PROBLEM WAS TO INSTALL ANOTHER WASHER (NOT THE CORRECT ONE) ON THE CALIPER AND OVER-TORQUE THE BOLT TO THE POINT THE THREADS WERE GALLED. I REMOVED THE INCORRECT RETAINING BOLT AND WASHER, PURCHASED THE CORRECT ONES, ALONG WITH A NEW CALIPER. I CHECKED THE TORQUE ON THE OTHER THREE BOLTS AND THEY WERE TO FACTORY SPECS. TO DISCOVER THAT PRESTIGE FORD SOLD ME A $41,000 VEHICLE THAT LEAVES THE FACTORY CAPABLE OF 150+ MPH, WITH A SERIOUS AND DANGEROUS BRAKE PROBLEM INFURIATES ME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111787February 18, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION, SUSPENSION
THE VEHICLE WAS PERFORMING POORLY, TRANSMISSION FAILED TO SHIFT ON ITS ON. DRIVER NOTICED THAT A LOUD KNOCKING NOISE WAS HEARD COMING FROM THE REAR. DRIVER TOOK VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT TRANSMISSION AND SUSPENSION NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108306January 31, 2005
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
I BOUGHT A 03 FORD MUSTANG FROM BOB MCCORMICK FORD IN HUGHESVILLE PA. MY FIRST PROBLEM WITH THIS CAR WAS IT HAD A SQUEAKING NOISE IN THE REAR OF THE CAR SO THEY REPLACED THE RIGHT AND LEFT SIDE CONTROL ARMS AND BUSHINGS ON THE REAR END.THIS SEEMED TO GET RID OF MOST OF THE NOISE BUT NOT ALL OF IT THEY ARE CHECKING IT OUT AFTER THEY FIX THE GAS LEAKAGE PROBLEM. NOW THIS CAR HAS 24,480 MILES ON IT AND NOW HAS A GAS LEAK PROBLEM AROUND THE NECK AND THE GAS TUBE LEADING TO THE FUEL TANK.THEY ARE GOING TO REPLACE A SEAL AROUND THE NECK AND SEE IF IT STOPS THE LEAK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128025January 21, 2005
ENGINE AND ENGINE COOLING:ENGINE
2003 FORD MUSTANG STALLED 5 TIMES BETWEEN 3RD AND 5TH GEAR. ***NO ANSWER REQUIRED***. *MR THE DEALER WAS UNABLE TO FIND A DEFECT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104033December 17, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
2003 MUSTANG GT CP, PURCHASED FROM PLANET FORD DEALERSHIP 20403 I-45 NORTH, SPRING, TX 77388 (281) 719-3891 ON JUNE 28,2003. I WAS ONE HAPPY CUSTOMER UNTIL I DROVE MY VEHICLE INTO THEIR SERVICE DEPARTMENT APRIL 10,2004 WHEN ALL HELL BROKE LOOSE ABOUT MY MUSTANG; STEERING WHEEL VIBRATION, REAR END VIBRATION AND DELAYED SHIFT IN TRANSMISSION. I WAS TOLD TO ROTATE MY TIRES, BALANCE TIRES, UPGRADE THE WHEEL BALANCING AND FRONT END ALIGNMENT. ALONG WITH THE PROBLEMS I RECEIVE THREE EMBARRASSMENT; POLICE ESCORTED ME OFF THE PROPERTY BECAUSE I WAS TRYING TO PROVE TO BOTH DEALERSHIPS THAT MY PROBLEM WAS NOT MY TIRES. BUT, THEIR WORDS WERE THAT FORD HAS THE BEST MECHANICS. I THEN HAD TO DRIVE MY CAR TO LEADERSHIP FORD IN DALLAS, TX IN ORDER FOR SOMEONE TO PROVIDED WITH THE PROPER CUSTOMER SERVICE THAT I WAS DENIED BY PLANET, TEAM AND RUSSELL & SMITH FORD IN HOUSTON. LEADSHIIP FORD TOOK THE TIME TO LESSON TO THE ISSUES AND TEST DRIVE THE CAR TO VERIFIED THAT I HAD A PROBLEM. THEY DETERMINED THAT VIBRATION THAT I EXPERIENCE WAS CAUSED BY THE TRANSMISSION AND THE REAR END, NOT THE TIRES NOR THE FRONT END. AS A RESULT THEY REPLACED THE TRANSMISSION AND THE REAREND. I MEET WITH PLANET FORD GENERAL MANAGER - RON EUREN, WHOM APOLOGIZED FOR THE PROBLEM I HAD WITH THE CAR. BUT, HE FOLLOWED HIS APOLOGY WITH THE FOLLOWING WORDS - "SINCE YOU HAVE BEEN NOTHING BUT PROBLEMS FOR THIS DEALERSHIP FOR ANY ADDITION ISSUE YOU MAY HAVE WITH YOUR MUSTANG TAKE TO ANOTHER DEALERSHIP FOR SERVICE. DO NOT RETURN TO PLANET FORD OTHERWISE YOU WILL BE ARRESTED ON THE SPOT.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101467November 22, 2004
WHEELS
A NOISE CAME FROM THE LEFT FRONT WHEEL STRUT. THE LEFT WHEEL BECAME DETACHED WHEN MAKING A LEFT TURN WHICH CAUSED THE VEHICLE TO SPIN OUT OF CONTROL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048643October 6, 2004
SEAT BELTS:FRONT:ANCHORAGE
THE LAP PORTION OF THE DRIVER SEAT BELT DETACHED FROM THE FRAME AND CAUSED THE DRIVER TO BE IMPROPERLY RESTRAINED. PLEASE PROVIDE ANY FURTHER DETAILS. *NLM *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093120September 23, 2004
SEATS:FRONT ASSEMBLY:POWER ADJUST
WHILE DRIVING DOWN ROAD I WENT TO ADJUST DRIVERS SEAT UP, HEARD CLICKING SOUND AND SEAT WOULD NOT GO UP. STOPPED FOR RED LIGHT AND FELT SEAT MOVE IN A SLIGHT ROCKING MOTION. WHEN ARRIVED AT DESTINATION LOOKED UNDER SEAT AND FOUND A WHITE PLASTIC PIECE (BROKEN) AND A WHITE RING THAT RESEMBLES A WASHER. I WENT TO THE NEAREST FORD DEALERSHIP AND REQUESTED SERVICE. MECHANIC LOOKED AT CAR AND LOOKED UP PIECE ON COMPUTER. CAN NOT REPLACE JUST THE BROKEN PIECE THE WHOLE RAILING OF SEAT HAS TO BE REPLACED AT A QUOTED PRICE OF PART AT 62.10 AN HR. LABOR. I HAVE 44,000 MILES ON CAR SO IS NOT COVERED UNDER WARRANTY. DUE TO THIS FAILURE I FEEL THIS COULD BE A REAL SAFETY HAZARD DUE TO WHEN APPLYING BRAKES YOU CAN FEEL SLIGHT ROCKING MOTION OF SEAT AT TIMES WHEN APPLYING BRAKES AT RED LIGHTS NORMALLY FEEL THAT IF I HAD TO STOP SUDDENLY IT COULD BE A BIGGER PROBLEM. I FEEL FOR THIS CAR TO BE LESS THAN 2 YEARS OLD WITH NORMAL USAGE OF SEAT CONTROLS THAT IT SHOULD NOT HAVE BROKEN SO EASILY. I HAVE ALSO HAD PROBLEMS WITH DRIVERS SIDE WINDOW NOT ROLLING BACK UP AND SQUEAKING WHILE GOING DOWN. MECHANICS AT SAME DEALERSHIP LOOKED AT THIS PROBLEM AND WINDOW DID NOT HANG DOWN ON THEM THEY DID LUBRICATE WINDOW WHICH STOPPED SQUEAKING FOR APPROXIMATELY 1 WEEK CONTINUES TO BE A PROBLEM. WHEN THE CONSUMER FORKS OUT 20.000.00 DOLLARS FOR A VEHICLE YOU EXPECT BETTER QUALITY AND SERVICE THAN I HAVE RECEIVED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088753August 29, 2004
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS, STRUCTURE:BODY
CAR MISFIRES AND JERKS AT SPEED OF 30 TO 50 MPH ALSO SPOTS UNDER CLEAR COAT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088206August 19, 2004
ENGINE AND ENGINE COOLING:COOLING SYSTEM
AFTER DRIVING TO WORK ONE MORNING, ONCE I PARKED I NOTICED THAT COOLANT WAS LEAKING FROM BOTTOM RADATOR HOSE. DEALER REPLACED COOLING HOSES AND CLAMPS. ALSO THE PAINT WERE THE HOOD SCOOP MEETS THE HOOD STARTED TO CHIP, WATER GETS CAUGHT UNDER THE HOOD SCOOP MAKING IT DIFFICULT THE KEEP IT CLEAN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086412August 8, 2004
ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER, ENGINE AND ENGINE COOLING, POWER TRAIN:DRIVELINE
I PURCHASED A NEW 2003 FORD MUSTANG COBRA ON CHRISTMAS EVE 2002. AROUND 2000 MILES, I BEGAN TO NOTICE THAT THE CAR WAS HAVING PROBLEMS WITH THE DRIVABILITY. I THOUGHT THAT IT MAY BE A LITTLE QUIRK THAT WOULD WORK ITSELF OUT DURING THE BREAK-IN PERIOD. *AK NEEDLESS TO SAY, IT HASN'T. THE FIRST PROBLEM BEGAN WITH THE ENGINE RUNNING ROUGHLY. I TOOK THE VEHICLE IN AND HAD IT INSPECTED AT 6,000 MILES. THE ENGINE BEGAN STALLING DURING DECELERATION AND ALSO HAD POWER CUTTING OFF DURING TAKE OFF. THIS HAS BEEN A DAILY OCCURRANCE SINCE THAT TIME. THE CAR NOW HAS 15,000 MILES ON IT AND HAS HAD SEVERAL OTHER PROBLEMS. THIS RECURRING PROBLEM HAS HAD THE CAR IN THE SHOP SIX DIFFERENT TIMES WITH SIX FAILURES TO CORRECT THE PROBLEM. THE CAR HAD THE TRANSMISSION REPLACED AT 12,000 MILES. THE AIR CONDITIONING IS NOW CYCLING WHERE IT BLOWS NO COLD AIR FOR SHORT PERIODS OF TIME. THE ADHESIVE SEAL FOR THE SPOILER IS COMING LOOSE AND THE REAR BUMPER COVER IS WARPING AS HAVE PREVIOUS MUSTANGS I HAVE OWNED. THE DRIVABILITY CONCERN IS A HAZARD TO SAY THE LEAST. I HAVE HAD NO FEWER THAN A DOZEN DIFFERENT OCCASIONS WHERE I NARROWLY ESCAPED A MAJOR COLLISION DUE TO THE ENGINE BOGGING DOWN. THE VEHICLE HAS BEEN IN FORD'S REPAIR FACILITY FOR MORE THAN 4 CUMMULATIVE WEEKS FOR REPAIRS. IT IS GOING BACK IN AGAIN VERY SOON. I WENT THROUGH FORD'S ARBITRATION BOARD WHICH WAS AN ABSOLUTE JOKE AND WASTE OF MY TIME. THE BOARD CITED THAT "DRIVABILITY CONCERNS STILL EXIST, HOWEVER FORD HAS NOT BEEN GRANTED SUFFICIENT TIME TO DIAGNOSE THE PROBLEM". EACH TIME IT HAS BEEN IN, I HAVE SAID, I DON'T WANT THE CAR BACK UNTIL IT IS CORRECTED. FORD ALSO TRIES TO CLAIM THAT VEHICLE WAS ONLY IN FOR SERVICE THREE TIME ACCORDING TO THE REPORT, DESPITE THE FACT THAT I HAVE SEVERAL WORK ORDERS THAT SAY OTHERWISE. I WOULD LIKE ANYONE WHO HAS HAD OR STILL DOES HAVE A SIMILAR ISSUE TO CONTACT ME. THIS CAR IS A LEMON, THAT FORD DOES NOT WANT TO CORRECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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