Ford Mustang Complaints (2000)

395 consumer complaints on file.

#10111735March 30, 2005
SEAT BELTS:FRONT:RETRACTOR
THE PASSENGER SEAT BELT WILL NOT RETRACT FROM THE RETRACTOR. ANY ONE RIDING IN THE PASSENGER SEAT IS LEFT UNRESTRAINED. THE DEALER WAS NOTIFIED. *NM *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111774February 18, 2005
STEERING:ELECTRIC POWER ASSIST SYSTEM
POWER STEERING STOPPED WORKING WHILE CONSUMER WAS DRIVING. CONSUMER WAS ABLE TO DRIVE THE VEHICLE HOME. HOWEVER, NO REPAIRS HAD BEEN MADE AT THIS TIME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110466February 13, 2005
EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES
LENS COVERS FOR HEADLIGHTS ARE FOGGY AND PITTED SO BAD THE BULB ISN'T EVEN VISIBLE MAKING NIGHTTIME DRIVING DIFFICULT. WE WORK WITH SEVERAL POLICE OFFICERS WHO HAVE EXPRESSED CONCERN AS THEIR FORD POLICE CARS ARE HAVING THE SAME PROBLEM WITH LIMITED VISIBILITY DURING NIGHT PATROL DUTY, OFTEN CHOOSING NOT ENGAGING IN CRIMINAL CHASES OVER PUBLIC SAFETY CONCERNS. THE EXPENSE TO REPLACE THESE COVERS AVERAGES OVER $200 PER LENS COVER AND IS NOT COVERED BY INSURANCE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110005February 7, 2005
ENGINE AND ENGINE COOLING:ENGINE
IF THE VEHICLE SHUTS OFF WHILE MOVING IT WILL LOSE POWER STEERING AND BRAKING CAUSING THE VEHICLE TO SWERVE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108515January 19, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
WHILE DRIVING 55 MPH THE INTAKE MANIFOLD SPLIT WITHOUT WARNING. AS A RESULT ALL THE COOLANT AND WATER LEAKED FROM THE ENGINE. THE CAUSE HAD NOT BEEN DETERMINED. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107503January 18, 2005
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
WHILE TURNING ON THE HEAT DEFOGGER IT FAILED TO COME ON. THE VENTS WOULD BLOW OUT COLD AIR. THIS CAUSED POOR VISIBILITY TO SEE PROPERLY. THE DRIVER WAS ABLE DRIVE TO THE DEALER FOR INSPECTION. THE MECHANIC REPLACED THE DEFOGGER. THE DRIVER INFORMED THE MECHANIC THAT THIS PROBLEM HAS HAPPEN MORE THAN ONCE AND HAS NOT BEEN RESOLVED. PLEASE FILL IN ADDITIONAL INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106476January 17, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
I AM ABOUT TO INSTALL, FOR THE THIRD TIME, A SECOND DAY AIR PUMP INTO MY 2000 FORD MUSTANG. THIS IS AN EMISSIONS PART AND THE MUSTANG IS DESIGNED TO PASS CALIFORNIA EMISSION STANDARDS. I LIVE IN WISCONSIN AND THIS PART HAS GONE OUT 3 TIMES. ALSO IT CAN ONLY BE PURCHASED DIRECTLY FROM FORD FOR AROUND 300 DOLLARS. IT ALWAYS MANAGES TO MAKE IT JUST PAST THE PART WARRANTY PERIOD THEN GOES OUT. FORD WILL NOT DO ANYTHING TO HELP ME EXCEPT TAKE MORE OF MY MONEY. I LOOKED INTO IT AND THEY ONLY USED THIS PART IN 1999-2000 MUSTANGS AND LINCOLN 2000-2001. I CAN NOT FIND A RECALL ON IT BUT THERE IS OBVIOUSLY A PROBLEM. FORD WILL NOT RESPOND TO MY INQUIRIES AND I AM NOT SURE WHAT ELSE I CAN DO. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101794January 4, 2005
SEATS:FRONT ASSEMBLY:RECLINER
WHILE DRIVING SEAT BACK BOLT BROKE, LAYING THE CONSUMER COMPLETELY DOWN. CONSUMER WAS VERY CONCERNED. *AK * TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104021December 17, 2004
EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES
FORD MUSTANG 2000, FRONT HEAD LIGHT COVERS BEGAN TO SHOW SMALL CRACKS SIMILAR TO SPIDER WEB. WITHIN A 2 MONTH PERIOD ENTIRE COVER HAD CRACKS ALL OVER IT, TO THE POINT WHERE IT APPEARS THAT THE LIGHTS ARE COVERED IN SOMETHING WHITE. I DO NOT FEEL COMFORTABLE DRIVING AT NIGHT BECAUSE LIGHT IS SO DIM. I HAVE TALKED TO OTHER PEOPLE WHOM HAVE HAD SAME PROBLEM WITH FORD CARS. THIS IS CRAZY AND DANGEROUS. I CONTACT FORD NO RECALLS ON THIS CAR AND THEY DID NOT SEEM TO CARE ABOUT THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102193December 5, 2004
ENGINE AND ENGINE COOLING
RE#1448617 EMISSIONS THE SAME SECONDARY AIR PUMP WAS REPLACED ON 7/19/2002 BY FORD UNDER WARRANTEY. WHEN IT FAILED AGAIN ON OR ABOUT 11/10/2003 , THE DEALER CLAIMED IT WAS NOW NOT COVERED. THIS PUMP IS SO NESSESARY,THE NEWER MUSTANGS DO NOT HAVE IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101830November 30, 2004
AIR BAGS:FRONTAL
CONSUMER WAS DRIVING AND SUDDENLY THE AIR BAGS DEPLOYED. CONSUMER STOPPED SUDDENLY, CAUSING THE VEHICLE BEHIND TO BE INVOLVED IN A CRASH. MANUFACTURER TOLD CONSUMER TO REPORT INCIDENT TO THE INSURANCE COMPANY. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10098525November 9, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
NOTICED CAR NOSE DIVED A LITTLE BIT MORE WHEN BRAKING, PLUS EXTRA DISTANCE REQUIRED TO COME TO FULL STOP. REAR BRAKES WERE RECENTLY REPLACED DUE TO THE ARMATURE GUIDE PIN(S) IN THE REAR BRAKE CALIPER ASSEMBLY BECOMING FROZEN. ONE PIN IN EACH REAR ASSEMBLY (THE SAME PIN IN BOTH). EXTRA BRAKING STRESS PUT ON FRONT BRAKES REQUIRED REPLACEMENT OF ROTORS DUE TO LOSS OF MINIMAL THICKNES (NOT DUE TO GOUGING AND TURNING).*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099352November 3, 2004
AIR BAGS:SIDE/WINDOW
WHILE DRIVING PASSENGER'S SIDE AIRBAG WENT OFF INADVERTENTLY. PASSENGER SUSTAINED HEAD INJURIES, AND WAS TRANSPORTED BY AMBULANCE TO A HOSPITAL. THE VEHICLE WAS TOWED. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10084047November 3, 2004
SEAT BELTS:FRONT:RETRACTOR
CONSUMER COMPLAINED THAT THE FRONT SEAT BELTS WERE STUCK IN THE RETRACTORS. DEALER EXAMINED THE BELTS AND WILL NOT REPLACE THEM FOR FREE. ONE OF THE BELTS BROKE A YEAR AGO, AND THE OTHER ONE JUST RECENTLY.*AK *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096215October 22, 2004
STRUCTURE:BODY, UNKNOWN OR OTHER
I BOUGHT MY MUSTANG IN 2001 AND THE PAINT ON THE ROOF OF MY CAR IS RUSTING/CRACKING FROM THE INSIDE OUT. THERE ARE SEVERAL OF THESE FORMING I WENT TO KOONS FORD OF FALLS CHURCH AND TALKED TO JOHN MORRIS (703) 241-7298 EXT 1500 WHICH GOT IN CONTACT WITH A FORD REP RAY RISANO AND THEY STATED THAT THERE IS NOTHING THAT THEY CAN DO BECAUSE THE CAR IS PAST THE 3 YEAR/36,000 MILE WARRANTY. I HAVE VERY DETAILED PHOTOGRAPHS IF REQUESTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095830October 15, 2004
SUSPENSION
PURCHASED VEHICLE FROM USED CAR LOT ON 5/14/2004. HAD SUSPICION THAT VEHICLE HAD BEEN WRECKED AND REPAIRED. THEY ASSURED ME THAT THEY DO NOT SELL VEHICLES LIKE THAT AND IT WAS NEVER IN AN ACCIDENT. I RECEIVED A STATEMENT FROM AN AUTO BODY SHOP STATING THAT THE VEHICLE HAS BEEN WRECKED AND REPAIRED AND STILL HAS SUSPENSION DAMAGE. THE DEALERSHIP I PURCHASED THE VEHICLE FROM THINKS I AM LYING AND TRYING TO GET OUT OF A CONTRACT. I HAVE TAKEN PICTURES OF THE VEHICLE AND ITS DAMAGES. I HAVE ALSO OBTAINED A CAR FAX REPORT STATING THAT THERE WAS AN ACCIDENT REPORTED IN WASHINGTON STATE WITH A POLICE REPORT # AND A ACCIDENT REPORT #. SINCE THE VEHICLE WAS PURCHASED, IT DROVE REALLY SQUIRMY, PULLED TO BOTH SIDES OF THE VEHICLE AND HAD A PROBLEM WHEN IT WAS TEST DROVE. THEY THOUGHT IT WAS BRAKES AND IT ACTUALLY WAS A PROBLEM WITH THE GEARS. THE BRAKES WERE OK, THEY WERE NOT THE BEST AND DID NOT STOP THE VEHICLE THAT WELL. THE VENTS IN THE VEHICLE WERE BROKEN OUT, WHICH I FIXED THE BEST I COULD, THE SHIFT BOX INSIDE THE VEHICLE HAD THE PROTECTIVE COVER MISSING AND THE SHIFTER INDICATOR THAT LETS YOU KNOW WHAT GEAR YOU ARE IN DID NOT MOVE AT ALL.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10094805October 1, 2004
VEHICLE SPEED CONTROL
WHEN ENGAGING THE VEHICLE INTO DRIVE WITH THE BRAKE APPLIED ENGINE REEVED AND REACHED TO 2500 RPMS. AS A RESULT, VEHICLE SURGED FORWARD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089923September 21, 2004
EXTERIOR LIGHTING:HEADLIGHTS
CONSUMER INDICATED THAT BOTH PLASTIC HEADLIGHTS HAD GLAZED OVER, ALMOST OPAQUE. IT RESULTED IN EXTREMELY REDUCED HEADLIGHT VISIBILITY DURING THE NIGHT, OBSTRUCTING CONSUMER'S VIEW WHILE DRIVING THE VEHICLE. *AK THE CONSUMER STATED THAT THE PLASTIC ON BOTH HEADLIGHTS WAS SO BAD THAT IT WAS IMPOSSIBLE TO SEE WHEN THE SUN STARTED TO SET. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092334September 15, 2004
STRUCTURE
THE SUPPORT MECHANISM THAT SUPPORTS THE REAR END OF THE VEHICLE RUSTED. THE MANUFACTURER STATES THAT NO DEFECTS HAVE BEEN REPORTED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090848September 12, 2004
SUSPENSION:FRONT:WHEEL BEARING
REAR AXLE BEARINGS AND AXLE SHAFTS PREMATURELY FAILED. FIRST OCCURANCE WAS AT 34,000 MILES UNDER MANUFACTURERS WARRANTY. DEALER REPLACED CARRIER BEARINGS, WHEEL BEARINGS AND AXLE SHAFTS. AXLES AND BEARINGS FAILED AGAIN AT 46,000 MILES, AFTER WARRANTY EXPIRED. DEALER CONTACTED FORD MOTOR COMPANY AND FORD ELECTED TO REPLACE BEARINGS AND AXLES AGAIN UNDER WARRANTY. NOW AT 90,000 MILES THE BEARINGS AND SHAFTS HAVE FAILED AGAIN. DEALER IS EVALUATING THE PROBLEM WITH FORD AND I AM WAITING FOR A SOLUTION UNDER WARRANTY DUE TO EITHER A MANUFACTURING DEFECT OR DESIGN DEFECT. I AM WORRIED THAT THE BEARINGS WILL SEIZE AND CAUSE AN ACCIDENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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