Ford Mustang Complaints (1998)

305 consumer complaints on file.

#769568November 11, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE ACCELERATED FOUR TIMES AT A HIGH RPM FROM AN IDLE POSITION WHILE THE MOTOTR WAS ENGAGED. DT *TS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#769159October 31, 2002
POWER TRAIN:AXLE ASSEMBLY
WE TOOK CAR IN TO LOCAL FORD DEALER FOR ROUTINE OIL CHANGE AND TO CHECK A NOISE WE HAD HEARD IN THE REAR END. THEY TORE INTO THE REAR END TO SEE WHAT PROBLEM WAS. WE WERE TOLD THAT THE WHOLE REAR END NEEDED TO BE REPLACED. THEY GAVE US AN ESTIMATE OF $1600. WE QUESTIONED HOW THIS COULD HAPPEN. WE WERE TOLD IT DOESN'T USUALLY HAPPEN AT THIS MILEAGE. THEY ALSO TOLD US THAT THERE WAS NO PRELOAD ON THE AXEL. WE COMPLAINED TO FORD HEADQUARTERS TO NO AVAIL. THE CAR WAS NO LONGER UNDER WARRANTY. THIS WAS NOT A GOOD ANSWER. THIS IS A PREMIUM CAR THAT HAS BEEN WELL CARED FOR AND ALWAYS DRIVEN BY ADULTS, AND ONLY SERVICED AT THE DEALERSHIP WHERE IT WAS PURCHASED. WE WERE GIVEN NO EXPLAINATION AS TO WHY THERE WAS NO PRELOAD, OTHER THAN THE CAR MIGHT HAVE BEEN ASSEMBLED ON MONDAY RATHER THAN TUESDAY. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768953October 27, 2002
VEHICLE SPEED CONTROL
NO SUMMARY. DT
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#768962October 27, 2002
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
VEHICLE IS HARD TO START. SOMETIMES HAS ALOT OF HESITATION OR MISSING ON TAKEOFF OR REVERSE. ALSO, NORMALLY HAVE TO KILL ENGINE 1-2 TIMES BEFORE PROPER ENGINE IDLE OCCURES. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8018483September 12, 2002
SEAT BELTS:FRONT:RETRACTOR
SEAT BELT WILL NOT RETRACT BACK INTO NORMAL POSITION, CAUSING IT TO BE HARD TO PULL AND RELEASE FOR MORE ROOM, CONSUMER WILL BE FORCED NOT TO HAVE A SEAT BELT ON. DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8018376September 10, 2002
SEAT BELTS
DRIVER'S SIDE SEATBELT BOTTOM HALF BROKE. CONSUMER WILL FILL ADDITIONAL INFORMATION. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8017546August 29, 2002
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
LEFT THE VEHICLE PARKED AND WITHOUT PRIOR WARNING VEHICLE CAUGHT ON FIRE. FIRE STARTED INSIDE OF COMPARTMENT.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#764431July 18, 2002
SUSPENSION
ERRATIC HANDLING ON FREEWAY , STEERING BECAME UNCONTROLABLE AND SWERVING WHEN PULLING OUT INTO INTERSECTION. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#764169July 13, 2002
SUSPENSION:REAR
MY HUSBAND AND I TEST DROVE THIS CAR WITH THE TOP DOWN, AND DROVE IT HOME WITH TOP DOWN. THE NEXT DAY WHEN WE DROVE IT WITH THE TOP UP WE COULD HEAR A WHOOSHING SOUND FROM THE BACK OF THE CAR. IT WOULD GET WORSE AT HIGHER SPEEDS. WE CONTACTED THE DEALERSHIP AND THEY SAID THEY WOULD LOOK AT IT FOR NO CHARGE SINCE WE HAD JUST PURCHASED THE CAR EVEN THOUGH IT CAME WITH NO WARRANTY. (OUR MECHANIC HAD CHECKED IT OUT AND SAID IT WAS THE REAR END GOING OUT) THE DEALERSHIP LOOKED AT THE CAR AND SAID THE ENTIRE REAR END NEEDED REPLACEMENT!! THE AXLES, BEARINGS, ETC. WERE RUINED. I FIND IT HARD TO BELIEVE THAT THEY DID NOT KNOW OF THE SITUATION. THEY TOLD MY HUSBAND IF I WOULD HAVE DRIVEN THE CAR ANOTHER 2 WEEKS THE REAR END WOULD HAVE SEIZED, CAUSING THE CAR TO SUDDENLY STOP, AND PROBABLY CAUSING AND ACCIDENT. SINCE THE CAR IS ONLY 4 YEARS OLD, I DON'T UNDERSTAND HOW IT COULD HAVE A PROBLEM AS SEVERE AS THIS. THE DEALERSHIP SAID IS WAS A POOR DESIGN BY FORD. I AM VERY UPSET AT THE FACT THAT THIS CAR HAD A PROBLEM THAT SHOULD HAVE BEEN NOTICED, AND I AM KICKING MYSELF FOR NOT TEST DRIVING IT WITH THE TOP UP. FURTHERMORE , SINCE IT HAD NO WARRENTY, I AM RESPONSIBLE FOR THE REPAIRS. THEY HAVE TOLD ME I ONLY HAVE TO PAY $480.00 EVEN THOUGH THE WORK WILL BE WELL OVER $1000.00. I FEEL THE DEALERSHIP SOLD ME A CAR THAT WAS VERY UNSAFE, AND I SHOULDN'T HAVE TO FOOT ANY OF THE BILL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012925June 28, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
WHEN BRAKES WERE APPLIED THEY DID NT HOLD, CAUSING AN ACCIDENT. CONTACTED DEALER. MASTER CYLINDER WAS SHOT.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8012283June 20, 2002
FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM
VEHICLE WAS LEAKING COOLANT DUE TO A CRACK IN THE INTAKE MANIFOLD. CONTACTED DEALER.*AKI
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763194June 18, 2002
INTERIOR LIGHTING, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC., EQUIPMENT:ELECTRICAL
IN DECEMBER WENT TO START CAR AND HAD TO GET JUMPED. CAR RAN FINE FOR ABOUT A MONTH AND IT DID IT AGAIN. AND THE INTERVALS BETWEEN JUMPS GOT CLOSER, THEN WE THOUGHT IT WAS THE BATTERY SO WE GOT A NEW BATTERY AND HAD THE ALTERNATOR TESTED AND IT CAME BACK OAY.. RADIO QUIT WORKING AS DID THE CIGARETTE LIGHTER THE SAME DAY AND THEN ABOUT A WEEK LATER THE THEFT LIGHT CAME ON AND STAYED ON FOR ABOUT 10 MINUTES AND THEN WENT OFF. THEN LAST WEEK THE DASH LIGHTS QUIT WORKING AND REPLACED FUSE, BUT STILL NO LIGHTS AND AIR BAG LIGHT CAME ON AND STAYED ON. WE PUT IN NEW RADIO 2 WEEKS AGO. WE PUT IT IN SHOP LAST WEEK TO HAVE CHECKED AND THEY TELL ME THAT IT'S THE RADIO THAT HAS BEEN CAUSING PROBLEMS. WELL HOW COULD RADIO YOU JUST INSTALLED CAUSE PROBS BACK IN DECEMBER? THEY HAVE MY GRANDMOTHER BELIEVING THEM. COST HER $269. THEY REPROGRAMED THE COMPUTER AND PUT IN 4 FUSES, BUT DID NOT FIX THE SO CALLED RADIO PROBLEM, AND TOLD HER THAT LUCKY THE RADIO DIDNT MAKE THE CAR EXPLODE AND CATCH FIRE?? SAID THAT THE HOT AND GROUND WERE CROSSED BUT WE HAD THEM TESTED AND THEY WERENT. THEY ALSO SAID THAT THE RADIO WAS PULLING 3 TIMES THE POWER THAT IT SHOULD. I THINK THAT THEY DIDNT WANT TO HONOR THE WARRANTY, AND WERE FINDING SOMETHNG TO BLAME IT ON. BECAUSE IF IT WERE THE RADIO, WHY DIDNT THEY FIX THAT INSTEAD OF REPROGRAMMING THE COMPUTER AND REPLACING FUSES??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8008906May 1, 2002
POWER TRAIN:CLUTCH ASSEMBLY
WHILE PARKED ON DECLINE VEHICLE ROLLED AND HIT ANOTHER VEHICLE WITH PARKING BRAKES STILL ON, HAD PARKING BRAKES DONE ON RECALL IN 2001. TOOK TO DEALER AND DEALER REPAIRED VEHICLE STATING PARKING BRAKES WERE FINE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8008589April 25, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
THERE IS A CRACKED ENGINE MANIFOLD, AND WATER IS BEING DUMPED OUT OUT OF VEHICLE. CONTACTED DEALER, AND DEALER NOTED THAT THE VIN NUMBER DID NOT MATCH.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8003750February 7, 2002
POWER TRAIN:MANUAL TRANSMISSION
WHILE TRAVELING ON HIGHWAY AND WITHOUT PRIOR WARNING, TRANSMISSION SHUT DOWN. *AK *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8003548February 5, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
INTAKE MANIFOLD HAS CRACKED AND HAS RESULTED IN WATER LEAKING FROM MANIFOLD. CONSUMER HAS MADE ALL NECESSARY REPAIRS TO VEHICLE. *AK *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756665January 10, 2002
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
MY DAUGHTER WAS DRIVING WEST ON I-64 NEAR EVANSVILLE, IN WHEN THE TOP HALF OF THE HOOD SEPARATED FROM THE BOTTOM AND FLEW OFF OF THE CAR. BODY SHOP AND INS. SAID THAT IT WAS A DEFECTED HOOD, IT LOOKS AS IF THE FRONT SECTION WAS NEVER SEALED PROPERLY. THIS COULD HAVE BEEN DANGEROUS IF THE HOOD HAD NOT BLOWN UP AND AWAY FROM THE CAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8001839January 9, 2002
SEAT BELTS:FRONT:RETRACTOR
BOTH FRONT SEAT BELTS WERE REPLACED ON THREE OCCASIONS. BELTS WILL NOT RETRACT. VEHICLE AT DEALER SHOP FOR REPLACING BOTH SEAT BELTS AGAIN FOR SAME PROBLEM. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756578January 8, 2002
ENGINE AND ENGINE COOLING:COOLING SYSTEM
FORD MOTOR CO. DOES NOT RECOGNIZE THIS TO BE A PROBLEM, AND STATED THAT THERE IS NOTHING THEY CAN DO FOR THEIR CONSUMERS AT THIS TIME, WHEN THERE HAS BEEN PROBLEMS WITH A SIMILAR ISSUE WITH OTHER VEHICLES (EXPLORER). NO SAFETY DEFECT MENTIONED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8000764December 17, 2001
AIR BAGS:FRONTAL
CONSUMER'S VEHICLE COLLIDED INTO A WOOD FENCE AT 30MPH. UPON IMPACT, AIR BAG DID NOT DEPLOY. DEALER HAS NOT BEEN NOTIFIED. PLEASE PROVIDE FURTHER DETAILS.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Mustang