Ford Mustang Complaints (2018)

196 consumer complaints on file.

#11523039May 20, 2023
POWER TRAIN, UNKNOWN OR OTHER
2018 Ford Mustang with 10R80 10 speed transmission. Bronco like action when slowing almost whiplash like , stalls when stopping sometime, very hard shift jerking, hard downshifting when slowing, clunking into reverse, loss of power suddenly on the FREEWAY!!!!!!!!!, very hot transmission temperatures (230+), limp mode, Very unsafe if in any FORD or other vehicles have the 10R80. Immediate recall is needed, immediate acknowledgement by FORD MOTOR COMPANY is needed here so all the multiple lawsuits can stop and safety can / should be the top priority here. SAFETY 1ST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521304May 10, 2023
POWER TRAIN
The contact owns a 2018 Ford Mustang. The contact stated that while at stop light the rear end of the vehicle would began to shake before the vehicle would stall and shut off and the message "shift to park" had displayed. The contact indicated the failure was intermittent. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The contact was informed the VIN was not included in the NHTSA Recall Campaign number: 18V213000(Power Train). The contact indicated that the vehicle had experienced that same failure listed in the recall. The failure mileage was 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519476April 28, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The driver door suddenly unlatched while driving on the highway and the door open warning appeared on the dash. This is the second incident, the first was the passenger door.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518230April 21, 2023
ENGINE
The contact owns a 2018 Ford Mustang. The contact stated that while driving at an undisclosed speed, the engine overheated. The vehicle was taken to an independent mechanic, where the purge valve was replaced due to a cylinder #3 misfire; however, while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a second independent mechanic, where the fuel pressure sensor was replaced. The mechanic informed the contact that the engine needed to be replaced. The engine was replaced; however, while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken back to the independent mechanic, who informed the contact that the fuel injector needed to be replaced due to a cylinder #2 misfire. The manufacturer was made aware of the failure. The failure mileage was approximately 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514455March 29, 2023
ENGINE, ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford Mustang. The contact stated that while driving at various speeds, the temperature gauge indicated that the vehicle was overheating. The contact then became aware that coolant was leaking out of the exhaust. The vehicle was taken to an independent mechanic who informed him that either the head gasket was blown or there was a hairline fracture in the engine block or the cylinder head. The contact then called the manufacturer and was informed that the vehicle was covered under warranty and referred him to the local dealer for assistance. The vehicle was towed to the dealer where he was then informed that the vehicle was not covered under warranty. The vehicle was not diagnosed or repaired. The failure mileage was approximately 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514151March 28, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WHILE DRIVING, THE PASSENGER COMES LOOSE AND THEN IT OPENS, ON ITS OWN. THIS HAS HAPPENED NUMEROUS TIMES, WHILE DRIVING. ADDITIONALLY, THE BACK WINDOWS DO NOT CLOSE ALL THE WAY TO MEET THE FRONT WINDOW, SO I MANUALLY HAVE TO PULL THE WINDOWS CLOSED TO MEET THE SEAL OF THE FRONT WINDOWS. THE DRIVER SIDE WINDOW GETS STUCK AND WONT GO UP OR DOWN, SOMETIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509006February 24, 2023
WHEELS, WHEELS:LUGS/NUTS/BOLTS/STUDS
"Swollen Lug Nuts" Car was in for service and state inspection including tire rotation. Was informed that the car had "swollen lug nuts". Soft outer metal of lug nuts has deformed due to use of impact wrenches used in tire rotation over the life of the car. Continued swelling of the lug nuts will make it impossible to remove wheels with the manufacturer supplied tire iron.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504980February 1, 2023
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2018 Ford Mustang. The contact stated that after starting the vehicle, the instrument cluster remained blank. The vehicle was taken to a local dealer, where it was diagnosed that the Instrument Panel Cluster assembly (IPC) needed to be replaced. The contact was made aware of NHTSA Campaign Number: 19V076000 (Electrical System); however, the VIN was not included in the recall. The vehicle remained at the dealer awaiting the repair. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501266January 11, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
When driving at a normal rate of speed, but goes over a pothole or other large divit, the Passenger door becomes "AJAR" and the warning light indicates as such. Additionally, the power window on the driver side (even with the power off) goes up and down on its own (just less than an inch). It will remain with this action, unless I lower the window slightly. Then the motorized window stays as is. Finally, the back windows do not raise all the way up with the power button. You have to exit the vehicle and manually "pull" the window up into the full closed position.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490557October 24, 2022
POWER TRAIN
The contact owns a 2018 Ford Mustang. The contact stated that his son parked the vehicle and set the parking brake and exited the vehicle; however, the rolled away and crashed into a tree. The contact stated that after the failure, he researched online and found a recall for rollaway failures however, the vehicle was not manufactured in the date range of the recalled vehicles. The contact referenced NHTSA Campaign Number: 18V213000 (Power Train) as the possible cause of the failure. The contact spoke with the local dealer and was made aware that the manufacturer was very rigid when it came to vehicles that were not included in a recall even if the vehicle had experienced the failure listed in the recall. The contact was also informed that the manufacturer would not help if the VIN was not included in the recall. As a result, the rear bumper was dented, and the contact was unsure if the panel under the trunk was cracked. The contact stated that his son remembered shifting the vehicle into park and applying the parking brake. The contact stated that he heard a chime before exiting the vehicle but had not checked to identify the source of the sound. No injuries were sustained. No medical attention was required. A police report was not filed. The contact had assistance with placing the vehicle back into the initial parking space. The dealer was notified, and the contact was advised to schedule an appointment for the vehicle to be diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in the recall. The failure mileage was approximately 7,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11490558October 24, 2022
POWER TRAIN
******* DELETE VOQ ******* THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE IT IS AN INADVERTENT DUPLICATE OF ODI# 11490557*DJR ******* DELETE VOQ *******
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11490045October 19, 2022
POWER TRAIN
My 2018 Ford Mustang with Automatic Transmisson recently(Sept) started having issues with the gear shift being placed in Park, but the instrument panel is not illuminated in Park. If driver door is open, and keys removed, the chime may or may not sound. Research is showing same issue being reported and recalls were done due to missing roll pin that attaches the park pawl rod guide cup to the transmission case, and unseated transmission gear shift cable clip. If the parking brake is not applied, this could result in unintended vehicle movement, increasing the risk of injury or crash. The recalls only covered vehicles manufactured at a certain plant. However, my VIN # is not included in recalls. Due to safety concerns that my vehicle may lose Park function and roll away, causing damage/harm to others, I feel it should be included in the recall programs and repaired at no cost to me. I have not taken vehicle to Dealership at this point, as they will charge me $150 diagnostic fee.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484190September 13, 2022
POWER TRAIN
The contact owns a 2018 Ford Mustang. The contact stated that upon starting the vehicle, the reverse lock out collar failed to operate as needed. Due to the failure, the contact was able to freely shift the vehicle into reverse while driving. The contact practiced extreme precaution while driving to prevent the failure. The dealer was notified of the failure and the contact was informed that a customer satisfaction program had been placed on similar vehicles for the failure; however, his vehicle was not included. The manufacturer was notified of the failure and referred him to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 9,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483840September 10, 2022
TIRES:TREAD/BELT, TIRES:SIDEWALL, TIRES
September 9, 2022 at 4:45 P.M. CST. Less than 300 yards from merging onto the interstate, my children and I heard an extremely weird noise coming from the passenger side of my car, so I immediately pulled over. My daughter and I both looked at each other and asked, “what is that?” I told my daughter I knew I did not have a flat, however I felt like there was something wrong with my tire. We exited my car and found that my passenger side front tire had wire showing and was tearing/ripping at the “belt”. This occurred on/near the inner sidewall. I drive a 2018 Mustang GT, and had this occurred while traveling at 75mph on the interstate, it is likely it would have ended badly. It is likely that I would have lost control of my car and I could have possibly totaled my car, rolled/flipped it and it could have taken the lives of myself or my two children who were with me. I have found multiple other complaints regarding the same issue that I just experience at the following link: https://continentaltire.custhelp.com/app/social/questions/detail/qid/65/~/extreme-contact%2C-unacceptable-tread-wear Based upon those reviews and what I experienced today, this seems to be a manufacturer defect, which should not only be addressed and recalled but be replaced free of cost. Once I found the problem, I put my spare on, drove home and removed both front tires and put two of my stock wheels and tires on the front. Upon inspecting the driver side front tire after removal, I found that it too had the same issue happening in the exact location of the passenger side. Had this not occurred I would not be aware of the driver side doing the same thing. I absolutely do not think this was a coincidence or any mechanical issue, as the driver side is doing the exact same thing, in the exact same location and around the exact same letters as the passenger side. no warning lights were on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482499September 1, 2022
ELECTRICAL SYSTEM
The contact owns a 2018 Ford Mustang. The contact stated the vehicle was previously repaired under NHTSA Campaign Number: 19V076000 (Electrical System) however, the failure reoccurred. The vehicle was taken to the dealer and it was confirmed that the vehicle was already repaired under the recall. The contact was informed that the vehicle needed to be repaired out-of-pocket. The manufacturer was contacted and informed the contact that the vehicle needed to be diagnosed. The failure mileage was 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470528June 22, 2022
UNKNOWN OR OTHER
Air Conditioning Evaporator leak, appears to be a design flaw as there are MANY reported failures of the evaporator as well as failures with replacement after the repair is complete. Ford Mustangs appear to be plagued with AC related issues and various TSBs have been issued due to these issues TSB: 18-2255 18-2166 SSM 47967 SSM 48135 SSM-45815 SSM 47850 SSM 47012 SSM 47149
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465990May 24, 2022
ENGINE
My engine started knocking/ticking at around 6,000 miles, shortly after my first oil change. I was aware of the knocking issies, thanks to numerous youtube videos, before i even recieved my special order mustang so i made sure to use the same oil and filter that originally came with my car. Now the car has 18,500 miles on it, the knocking/ticking is getting worse and worse every year and Ford is calling the problem "normal" and refuses to do any repairs. The car has now been unsuccessfully serviced 3 times and should now be placed under the lemon law.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464286May 11, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: ASSIST
This issue is when a haze develops on the inside of the windshield in the line of sight of the forward facing camera that detects vehicles, objects, traffic lanes and rain sensing. Since this area of the windshield is enclosed, there is no way to clean it. This is not condensation but dust particles that adhere to the glass, possibly from AC or heat that flows along the windshield and also it possibly enhanced in humid climates. When the issue occurs, the dash warning will appear stating, "Front Camera Low Visibility Clean Screen" and the outside windshield is definitely not dirty. I've taken this to my local Ford dealership and they claim they have no way to address the problem and suggested I take it to a windshield replacement shop, such as SafeLite, they also said it is not covered under any Ford warranty. I find this odd, since it is a potential design defect with the vehicle. This is a random occurrence and because of the warning, I fear it diminishes the accuracy of everything the front sensor detects and could be potentially dangerous. I've found several postings in vehicle forums online with the same issue but nothing about Ford or anyone resolving it, so this is not an isolated issue. Here is one posting in a forum showing the warning as well as images of the camera/windshield area that is the issue. https://www.mustang6g.com/forums/threads/front-camera-haze.156882/ This is exactly what I'm experiencing. Also, doing a google search for the above warning message will bring up several other postings in forums about the issue with various Ford vehicle models with the same front camera design. Thank you for looking into this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463114May 2, 2022
STRUCTURE:BODY
Driving at highway speeds, the passenger door suddenly unlatched and "door adjar" notification warning was displayed. Had to exit the highway in order to close and secure door. I have previously reported this same issue, to NHTSA several times before. I have video of the incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461841April 22, 2022
POWER TRAIN
The contact owns a 2018 Ford Mustang. The contact stated when he had parked his vehicle at his residence driveway and returned later, the vehicle had rolled forward 200 feet into a neighboring parking lot. The vehicle had been stopped by a parking block causing damage to the driver’s side rear fender. Additionally, there was damage to the front-end undercarriage due to climbing over the parking blocks. The contact stated that when the vehicle was started the check transmission warning light was illuminated. The contact drove the vehicle to a local dealer where it was diagnosed and determined that the failure could not be duplicated. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 18V213000 (Power Train). The manufacturer had been informed of the failure. The failure mileage was 48,198.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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