Ford Mustang Complaints (2014)

359 consumer complaints on file.

#11014661August 11, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
THE VEHICLE HAS UNDER 7,500 MILES AND A SERVICE ADVANCETRAC WARNING JUST CAME UP ON MY COMMUTE TO WORK THIS MORNING. WAS DRIVING ON A NICE ROAD IN DOWNTOWN RIVERSIDE AND HAD NO IMPACT OR OTHER EVENTS PRIOR TO THE LIGHT TURNING ON. THE VEHICLE'S BRAKING IS NOT APPARENTLY INHIBITED. FORD STATES THAT THIS IS OUT OF WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010485July 25, 2017
AIR BAGS
TAKATA RECALL- I WAS IN A CAR ACCIDENT IN WHICH ANOTHER DRIVER DID AN ILLEGAL UTURN IN FRONT OF ME AND I T-BONED THEM. THE BULK OF THE DAMAGE WAS ON THE PASSENGER SIDE. THE DRIVERS SIDE AIRBAG DEPLOYED WITH SUCH INTENSITY THAT IT BROKE MY ARM AND DISLOCATED MY ELBOW. I ACCUMULATED OF $160K IN MEDICAL BILLS THAT I ULTIMATELY HAD TO REIMBURSE MY HEALTH INSURANCE COMPANY BECAUSE THE OTHER DRIVERS INSURANCE WAS MINIMAL. I DID NOT RECEIVE A RECALL NOTICE UNTIL MONTHS AFTER THE ACCIDENT. I LIVE IN THE SOUTH WHERE THE HUMIDITY IS GREAT AND ACCORDING TO THE CLASS ACTION IT CAUSED THEM TO DEPLOY WITH GREAT PRESSURE. I CONTACTED THE CLASS ACTION PEOPLE AND THEY SAID MY VIN WAS NOT INCLUDED IN THE RECALL AND IT CLEARLY IS.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11010647July 25, 2017
AIR BAGS, ELECTRICAL SYSTEM, ENGINE
TAKATA RECALL - THIS 2014 MUSTANG HAS APPROXIMATELY 22700 MILES AND HAS BEEN SUBJECT TO THE TAKATA AIRBAG RECALL FOR APPROXIMATELY TWO YEARS. THOUGH FORD HAS NOTIFIED ME THAT AIRBAGS ARE AVAILABLE, I CANNOT GET A DEALER (I'VE BEEN TO TWO) TO INSTALL THE AIRBAG. ADDITIONALLY, THE CAR HAS AN ELECTRICAL FAULT IN THE ENGINE MANAGEMENT SYSTEM THAT HAS BEEN NOTED SINCE THE CAR HAD 5000 MILES ON IT. DESPITE MORE THAN FIVE TRIPS TO THE DEALER AND MORE THAN 28 DAYS IN THE SHOP, THE CAR IS STILL UNREPAIRED. THE FORD ENGINEER'S LATEST SPECULATION AS TO THE CAUSE IS A SOFTWARE PROBLEM, WHICH HE ACKNOWLEDGED COULD AFFECT ALL SYSTEMS, INCLUDING BRAKES, THROTTLE CONTROL, LIGHTING, AND THE AIRBAGS TO NAME A FEW. BBB'S AUTOLINE ARBITRATOR AGREED THAT THE CAR IS UNSAFE TO DRIVE AND ORDERED FORD TO REPURCHASE THE VEHICLE. HOWEVER, FORD DID NOT DO SO WITHIN THE ALLOTTED TIME DUE TO FRIVOLOUS DOCUMENT REQUESTS THAT DELAYED THE PROCESS, AND THEIR REFUSAL TO INSPECT THE CAR ON SITE OR PICK THE CAR UP WITH A WRECKER AT A REASONABLE TIME. THEY INSISTED THAT I DRIVE THE CAR, WHICH I NOW REFUSE TO DO SO. THERE ARE OTHER DOCUMENTS AVAILABLE, THESE ARE THE PRIMARY DOCUMENTS RELATED TO THE CLAIM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006350July 19, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE CONTACT CRASHED INTO A DEER ON THE SIDE OF THE ROAD. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT DID NOT SUSTAIN INJURIES. A POLICE REPORT WAS FILED. IN ADDITION, THE CONTACT STATED THAT THERE WAS SEVERE DAMAGE TO THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TOWED TO GATORLAND COLLISION CENTER. THEN TAKEN TO BUCHHOLZ PAINT AND AUTOBODY FOR THE REPAIR WHERE THE RADIATOR SUPPORTS AND THE FENDER APRON WERE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 ( AIR BAGS) AND HAD TAKEN THE VEHICLE TO PARKS FORD DEALER, LOCATED ON 3333 N MAIN ST, GAINESVILLE FL 32609, WHERE THEY HAD INFORMED THE CONTACT THAT THE VEHICLE WAS REPAIRED. THE CONTACT HOWEVER RECEIVED SEVERAL EMAILS AND MAIL NOTIFICATIONS FROM FORD MANUFACTURER TO TAKE THE VEHICLE IN FOR THE RECALL SERVICED. THE CONTACT STATED THAT MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE REPAIR WAS DONE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000. VIN TOOLS CONFIRMS PART NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11004771July 12, 2017
AIR BAGS
I WAS TOLD MY CAR HAD A RECALL ON THE AIRBAGS WHEN I WAS THINKING OF PURCHASING. I WAS TOLD THEY WOULD BE REPLACED FREE OF CHARGE AS SOON AS THE PARTS CAME IN. THAT WAS 2 YEARS AGO. EVERY TIME I GO TO HAVE MAINTENANCE DONE I ASK ABOUT THIS RECALL AND WHEN CAN I EXPECT IT TO BE DONE....HOPEFULLY BEFORE IT KILLS ME!!! I LIVE IN ALPHARETTA, GA AND THE TRAFFIC IS AS BAD AS EVERYONE SAYS. ACCIDENTS HAPPEN ALL THE TIME. I WOULD HATE THAT MY DEATH OCCURRED BECAUSE FORD DIDN'T REPLACE FAULTY PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004355July 11, 2017
AIR BAGS
TAKATA RECALL ON AIRBAGS. EACH TIME I HAVE CONTACTED A DEALERSHIP, I'VE BEEN TOLD THE AIRBAGS ARE ON BACKORDER AND MY CAR AIRBAGS CANNOT BE REPAIRED. THE RECALL DATE WAS MAY 27, 2015 - TWO YEARS AGO! MY CAR IS NOT SAFE TO DRIVE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003858July 9, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
AT STARTUP, WHILE LEAVING THE NEIGHBORHOOD A DRY CLEAR DAY (NO RAPID ACCELERATION) , EXPERIENCES A LOSS OF POWER. TRACTION CONTROL LIGHT COMES ON. WHEN BRAKES APPLIED, GRINDING SOUND OCCURS THEN NORMAL DRIVING RESUMES AND LIGHT TURNS OFF. FIRST OCCURRED 2 YEARS AGO. SINCE BRAKES ROTORS CHANGED, STILL OCCURS, MUCH MORE OFTEN NOW, ON DATE INDICATED, HAPPENED 3 TIMES WITHIN 1/4 MILE, LESS THAN 1 MILE TOTAL DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002412June 29, 2017
POWER TRAIN
HAVING REAR END WHINNING NOISE, FORD WORKED ON REAR END COMPONENTS 6 TIMES NOW. THE LAST REPAIR THEY DID THE REPLACED HOUSING AND CARRIER- PRETTY MUCH BRAND NEW REAR END. I'M STILL HAVING REAR END NOISE AND THEY REFUSE ME OF ANY FURTHER REPAIRS. VEHICLE IS IN MOTION WHEN I HEAR THIS NOISE ONLY WHEN ACCELERATING, AS SOON AS I TAKE MY FOOT OFF THE GAS IT STOPS. I HAVE A LONG HISTORY OF THIS PROBLEM WITH THEM IN FORDS RECORDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993951June 8, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT CALLED A LOCAL DEALER (JOE COOPER FORD 3400 S SHERIDAN RD, TULSA OK) WHO STATED THAT THE RECALL REMEDY PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993976June 8, 2017
POWER TRAIN
I WAS DRIVING USING THE TECTONIC SHIFTING ON MY AUTOMATIC V8 MUSTANG AND I WAS COMING TO A STOP AND LOWERING THE GEARS MY CAR STARTED ACCELERATING ON ITS OWN AND IT WAS VERY DIFFICULT TO STOP. MY FOOT WAS NOT ON THE GAS AND IT WAS GOING, INCREASED SPEED UNEXPECTEDLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993175June 5, 2017
STEERING
THIS IS A SAFETY RECALL ISSUE LOOSING POWER STEERING IN MY MUSTANG WHILE DRIVING. AFTER FURTHER RESEARCH ON THIS PROBLEM FORD DOES HAVE LOTS OF RECALLS ON THIS PROBLEM. BUT DIDN'T FIND MY YEAR 2014 FOR A RECALL. THE PROBLEM IS I DID LOOSE MY POWER STEERING WHILE DRIVING AND THIS IS UNSAFE SINCE I DO DRIVE MY CAR FAST. MY DEFAULT LIGHT OR WARNING LIGHT DID COME ON AS I PULLED OVER AND FOUND IT HARD TO STEER MY VEHICLE. THIS IS THE FIRST TIME MY CAR HAS DONE THIS AND WILL MONITOR THE PROBLEM. I TRIED TO RESTART THE CAR MY TURNING THE KEY OFF AND ON A FEW TIMES BUT DID NOT FIX THE PROBLEM. SO I RESET THE SYSTEM BY DISCONNECTING THE BATTERY CABLES AND THAT DID FIX THE PROBLEM AND GOT BACK MY POWER STEERING ON MY MUSTANG. THERE IS NO POWER STEERING PUMP ON THIS CAR AS THE RACK PINION IS CONTROLLING THE POWER STEERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991016May 22, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986243May 17, 2017
STEERING
TL* THE CONTACT OWNS A 2014 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 5 MPH AND ATTEMPTING TO TURN LEFT, THE VEHICLE'S STEERING ABILITY SEIZED AND THE VEHICLE DROVE STRAIGHT FORWARD INTO AN EMBANKMENT. THE CONTACT IMMEDIATELY SHIFTED INTO REVERSE AND NOTICED THAT THE POWER STEERING ASSIST FAULT MESSAGE APPEARED. THE CONTACT DROVE THE VEHICLE TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER OR INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984912May 11, 2017
VISIBILITY/WIPER
THE REAR VIEW MIRROR IN MY MUSTANG VIBRATES ON ANY ROAD WITH IMPERFECTIONS SO THAT YOU CANNOT DISTINGUISH WHAT TYPE A VEHICLE IS BEHIND YOU. I HAVE HAD IT REPLACED UNDER WARRANTY, BUT THE NEW ONE DOES THE SAME. THIS ISSUE IS ON A MAJORITY OF MUSTANGS, ACCORDING TO FORUMS, AND I BELIEVE IT IS A SAFETY ISSUE IF YOU CANNOT DISTINGUISH IF THERE IS A SAFETY VEHICLE BEHIND YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983318May 3, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/27/17 *BF *AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980404April 25, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT SPOKE TO A DEALER WHO STATED THAT THE PARTS WERE AVAILABLE AND SCHEDULED AN APPOINTMENT FOR THE CONTACT, BUT LATER STATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980260April 24, 2017
AIR BAGS
I'VE HAD SEVERAL RECALL MAILINGS TO TELL ME THAT AN AIRBAG IS AVAILABLE TO REPLACE, ITS DANGEROUS TO DRIVE THE CAR, AND WHEN I CALL THE DEALER, HE SAYS THEY HAVE NO PARTS AND THEY DON'T KNOW WHY I KEEP GETTING THE NOTICE TO TAKE IT IN THAT PARTS ARE AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980337April 24, 2017
AIR BAGS
TAKATA RECALL - WHEN I LOOKED UP THE RECALL FOR MY VEHICLE I READ THE FOLLOWING STATEMENT -"IF THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR YOUR VEHICLE IN A TIMELY MANNER, PLEASE CONTACT THE NHTSA VEHICLE SAFETY HOTLINE AT: 1-888-327-4236 OR TTY: 1-800-424-9153 OR FILE AN ONLINE COMPLAINT WITH NHTSA." I AM NOTIFYING YOU NOW TO COMPLAIN THAT THE REPAIR HAS NOT BEEN DONE IN A TIMELY MANNER, NOW 2 YEARS INTO THE RECALL. WHEN WILL IT BE RESOLVED AND WHAT IS THE NHTSA DOING ABOUT IT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10972127April 12, 2017
AIR BAGS
TAKATA RECALL - ACCORDING TO THE NHTSA.GOV WEBSITE, "IN THE SUBJECT VEHICLES, CONTINUED EXPOSURE TO HIGH LEVELS OF ABSOLUTE HUMIDITY MAY CAUSE THE DRIVER AIRBAG INFLATOR HOUSING TO RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE SUPPLEMENTAL FRONT AIRBAGS ARE DESIGNED TO DEPLOY." ... SINCE THIS RECALL WAS ISSUED ON 05/27/2015 AND THE REMEDY IS NOT YET AVAILABLE, THIS PROBLEM HAS NOT BEEN ADDRESSED IN A TIMELY MANNER (2 YEARS NEXT MONTH)! MY WIFE AND I ARE EXTREMELY CONCERNED ABOUT THE SAFETY OF OUR SON DRIVING THIS VEHICLE (AGE 18). THIS IS ESPECIALLY TRUE BECAUSE WE LIVE IN THE HOUSTON AREA AND THERE IS A HIGH LEVEL OF HUMIDITY HERE IN THIS ENVIRONMENT. I WANT FORD TO ADDRESS THIS ISSUE ASAP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969301March 29, 2017
AIR BAGS
TAKATA RECALL: I JUST PURCHASED THIS MUSTANG FROM A MOSES DEALERSHIP IN TOWN, THEY DID NOT MAKE ME AWARE OF THE RECALL. WHEN I CALLED ANOTHER DEALERSHIP'S SERVICE DEPT FOR ASSISTANCE, THEY STATED THAT FORD WILL NOT LET THEM ORDER THE REPLACEMENT PART, THAT FORD ONLY SENDS A LIMITED NUMBER OF THE PART TO DEALERS AND WILL NOT TELL THEM HOW MANY THEY WILL RECEIVE OR WHEN THEY WILL RECEIVE THEM. THEY ADDED ME TO THEIR WAITING LIST. THIS RECALL COULD CAUSE SERIOUS INJURY OR DEATH AND I'M JUST SUPPOSE TO DRIVE MY CAR LIKE THERE'S NOTHING TO WORRY ABOUT? PLEASE ADVISE ON HOW I SHOULD PROCEED. THE RECALL WAS ISSUED IN 2015, ONE WOULD THINK A DEALERSHIP WOULD BE MADE TO REPLACE THAT PART BEFORE SELLING THE VEHICLE TO SOMEONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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