Ford Mustang Complaints (2013)

271 consumer complaints on file.

#10980375April 25, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971136April 7, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967225March 20, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957999March 2, 2017
AIR BAGS
TAKATA RECALL. RECEIVED RECALL NOTICE. NO PART TO REPLACE. FORD SAID THE REPLACEMENT WOULD BE AVAILABLE BEFORE THE END OF DECEMBER 2016 AND THEY WOULD LET DEALER KNOW AND DEALER WOULD CONTACT ME TO BRING MY CAR IN FOR REPLACEMENT. IT IS NOW MARCH 2, 2017 AND I HAVEN'T HEARD A WORD. WHAT CAN I DO?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957357February 27, 2017
AIR BAGS
TAKATA RECALL WAS RECEIVED 5 MONTHS AGO FOR THE FRONT DRIVER SIDE AIRBAG INFLATOR HOUSING. I HAVE BEEN CALLING VARIOUS DEALERS IN MY AREA FOR OVER 5 MONTHS AND NOT ONE DEALER HAS THE PARTS TO REPLACE THE HOUSING. HOW LONG DO I HAVE TO WAIT TO GET THIS RESOLVED????
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955753February 21, 2017
AIR BAGS
TAKATA RECALL. I AM THE ORIGINAL OWNER! FOUR YEARS AND NO AIRBAG REPLACEMENT! FORED KEEPS MAKING EXCUSES!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948495January 30, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000(AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947411January 24, 2017
SEAT BELTS
ANCHORS FOR CAR SEATS ARE UNUSABLE. ONLY ONE ANCHOR IS INSTALLED PER SIDE FOR CAR SEATS IN THE BACK SEAT MAKING THEM UNUSABLE. IN ADDITION THE ANCHOR AT THE TOP IS UNUSABLE AS THE HEADREST PREVENTS TIGHTENING OF THE UPPER STRAP. CALLED FORD AND THEY HAD NO SOLUTION. THE OWNERS MANUAL PROVIDES INACCURATE INFORMATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945609January 17, 2017
AIR BAGS
I RECEIVED A RECALL NOTICE FOR THE AIR BAG REPLACEMENT IN MAY OF 2016. FORD IS SUPPOSE TO NOTIFY ME WHEN THE PART IS AVAILABLE BUT NEVER HAVE CONTACTED ME. I CALLED THE DEALERSHIP SEVERAL TIMES BUT THE RESPONSE HAS BEEN NEGATIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945020January 13, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 04/05/17LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 08/29/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945135January 13, 2017
AIR BAGS
TAKATA RECALL. THIS IS MY SON'S CAR, WHICH HAS BEEN UNDER THE AIRBAG RECALL FOR A LONG TIME. I AM EXTREMELY CONCERNED FOR MY SON'S WELL-BEING AND HAVE CALLED MANY TIMES TO CHECK ON A FIX AND AM ALWAYS TOLD IT WILL HAPPEN IN THE NEXT 3 MONTHS OR SO. IT NEVER DOES. HOW CAN FORD GET AWAY WITH THIS?...TELLING PEOPLE THEIR AIRBAG WILL BE REPAIRED AND THEN RENEGING, TIME AFTER TIME. TODAY THEY SAID THE REPAIR WILL BE AVAILABLE THE SECOND HALF OF 2017. I DON'T BELIEVE IT. CAN'T YOU DO SOMETHING? OTHER COMPANIES ARE PROVIDING REPAIRS ON A TIMELY BASIS, BUT NOT FORD, AS FAR AS I CAN SEE. LAWSUITS COST THEM LESS THAN A WIDE-RANGING RECALL REPAIR, SO WHY SHOULD THEY EXPEDITE IT? MEANWHILE, MY SON'S LIFE AND HEALTH ARE AT STAKE AND WE ARE CONSIDERING BUYING A NEW CAR AT GREAT HARDSHIP. PLEASE, PLEASE DO WHATEVER YOU CAN TO LIGHT A FIRE UNDER FORD IN THIS MATTER. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944347January 11, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/03/17*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10943907January 9, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938894December 31, 2016
AIR BAGS
TAKATA RECALL; TO DATE MY AIR BAG HAS NOT BEEN REPLACED. THIS PROBLEM CAUSES ME TO HESITATE TO DRIVE MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938710December 30, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937873December 28, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). THE MANUFACTURER INITIALLY INDICATED THE PARTS MAY BECOME AVAILABLE DURING THE FOURTH QUARTER OF 2016. THE MANUFACTURER LATER STATED THAT THE PARTS MAY BECOME AVAILABLE DURING THE SECOND QUARTER OF 2017. THE MANUFACTURER WAS NOT ABLE TO PROVIDE A REASONABLE TIME FRAME TO SUPPLY THE PARTS TO THE DEALER. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937899December 28, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937258December 23, 2016
AIR BAGS
TAKATA RECALL. THIS VEHICLE WAS RECALLED IN MAY 2015. WE ARE NOW A WEEK AWAY FROM 2017, AND I HAVE NOT BEEN ABLE TO HAVE THE CAR REPAIRED DESPITE REPEATED CALLS TO MY DEALERSHIP. THE NHTSA HAS IDENTIFIED THIS DEFECT AS BEING VERY DANGEROUS, AND I WOULD RATHER NOT DIE DUE TO A SUPPLY CHAIN ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934865December 12, 2016
AIR BAGS
TAKATA RECALL: NOTIFIED BY FORD IN JULY 2015. AS OF DECEMBER 2016 DEFECTIVE AIRBAG HAS NOT BEEN REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934556December 11, 2016
AIR BAGS
TAKATA RECALL I LIVE IN SOUTH FLORIDA AND HAVE BEEN TRYING TO GET MY AIRBAGS REPLACED SINCE MAY OF 2015. SOUTH FLORIDA IS THE WORST AREA FOR THE AIRBAG TO RUPTURE AND KILL SOMEONE.. MY DEALER AND FORD MOTOR CO. IS NOT HELPING ME AT ALL WITH THIS. CAN YOU HELP ME WITH THIS RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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