Ford Mustang Complaints (2009)

181 consumer complaints on file.

#10896905August 18, 2016
AIR BAGS
TAKATA RECALL- I HAVE A 2009 FORD MUSTANG ROUSH 429R THAT IS BEING AFFECTED BY THE TAKATA RECALL ON BOTH AIRBAGS. I HAVE RECEIVED A NOTE THAT THE DRIVER SIDE AIRBAG WILL BE FIXED, BUT WAS TOLD THE PASSENGER IS NOT READY. I HAVE BEEN TRYING TO SALE MY CAR FOR A YEAR, DUE TO HUSBAND BEING LAID OFF AND FINANCIAL HARDSHIP. I AM UNABLE TO SALE MY CAR DUE TO THIS RECALL AND WHEN I DISCUSSED WITH FORD, THE DEALERSHIP TOLD ME THAT MY CAR WILL NEVER HAVE THE RECALL FIXED, THAT ITS AN IMPOSSIBLE FIX. THEY TOLD ME THAT MY CAR IS WORTHLESS AND IF THEY BOUGHT IT, THEY COULD PAY ME FOR MY ROUSH PARTS AND THEN TOTAL OUT THE CAR. WHAT RIGHT AS AN OWNER DO I HAVE, THAT I HAVE PAID FOR A $40 THOUSAND DOLLAR CAR, I ONLY HAVE 8600 MILES ON IT, AND BESIDES THE RECALL ESTIMATED VALUE IS AROUND $35,000 TO $40,000 DUE TO IT BEING #78 OF 100 MADE, BUT AM BEING TOLD SORRY BECAUSE OF THIS RECALL YOUR CAR IS WORTHLESS AND THERE IS NOTHING THAT CAN BE DONE. WHAT RIGHT AS AN OWNER DO I HAVE? IF MY CAR IS NOT SAFE ENOUGH TO SALE, HOW IS IT SAFE ENOUGH TO DRIVE? HOW DOES A 1 INCOME FAMILY HAVE A CAR JUST SIT IN THE DRIVE WAY COSTING MONEY, NOT ABLE TO DRIVE DUE TO SAFETY, AND CANT SALE RELATED TO RECALL. THIS HAS BECOME SUCH A HUGE FINANCIAL BURDEN, CAUSING INCREASE STRESS RELATED TO NOT BEING ABLE TO PAY OTHER BILLS. I HAVE ALREADY CONTACTED THE DEALERSHIP AND MANAGEMENT THERE AND ALL I GET IS, "WE ARE SO SORRY, BUT WE CANT HELP YOU"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888400July 26, 2016
AIR BAGS
LETTER FROM SENATOR NELSON ON BEHALF OF CONSTITUENT RE 2009 AND 2013 MUSTANG RECALLS. *SMD THE CONSUMER OWNS THE 2009 FORD MUSTANG AND HER DAUGHTER OWNS THE 2013 FORD MUSTANG. THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE, FOR EITHER VEHICLE. THE CONSUMERS REQUEST FOR A LOANER VEHICLE, WAS DENIED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885743July 19, 2016
AIR BAGS
TAKATA RECALL - I HAVE BEEN TOLD TO BRING MY CAR TO DAVIES FORD TWICE TO FIX MY TAKATA AIRBAG, THEY SAID IT WOULD BE DONE AT END OF DAY, BOTH TIMES I WENT TO PICK-UP MY CARAND THEY SAID THEY DIDN'T HAVE PART, LAST TIME THEY GAVE ME A FRONT END ALIGNMENT BUT DID NOT FIX MY AIRBAG,SAME GUY ERIC EVEN CALLED ME WHEN MY CAR WAS THERE AND SAID IT WOULD BE FIXED AT END OF DAY, ITS BEEN A YEAR AND A HALF, I CAN NOT DEAL WITH ERIC ANYMORE, HE HAS LIED TO ME TWICE NOW, DONE WITH HIM, I NEED MY CAR FIXED BEFORE I'M DEAD HELP, HELP, THEY OWE ME TWO DAYS OF WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881523June 29, 2016
UNKNOWN OR OTHER
THE HOOD IS SEVERELY RUSTING ON THE FRONT EDGES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874222June 14, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865579May 18, 2016
ELECTRICAL SYSTEM:WIRING, ENGINE
TL* THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT STATED THAT THE VEHICLE STALLED AND OVERHEATED. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE TEMPERATURE GAUGE INCREASED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864146May 10, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862959May 4, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860665April 21, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860295April 19, 2016
AIR BAGS
I RECEIVED A NOTICE FROM FORD MOTOR COMPANY IN JULY 2015 INDICATING THERE IS A SAFETY RECALL OF MY VEHICLE DUE TO THE FRONT DRIVER SIDE AIR BAG INFLATOR HOUSING POSSIBLY RUPTURING AND SENDING METAL FRAGMENTS STRIKING THE DRIVER AND OTHER OCCUPANTS RESULTING SERIOUS INJURY. THE LETTER SAID I WOULD BE NOTIFIED WHEN THE PARTS TO REPAIR MY VEHICLE ARE AVAILABLE. TO DATE, I NOT BEEN NOTIFIED TO SCHEDULE A REPAIR. IT HAS BEEN 9 MONTHS NOW AND PARTS STILL ARE NOT AVAILABLE? I AM NOT UNDERSTANDING WHY. THIS IS A KNOWN SAFETY HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860050April 18, 2016
AIR BAGS
TAKATA RECALL MY AIRBAG LIGHT IS ON....I GOT A NOTICE BEFORE THE AIRBAG LIGHT CAME ON THAT IT WAS BEING RECALLED ITS BEEN ALMOST A YEAR AND THEY STILL HAVE NOT CONTACTED ME ABOUT THE RECALL REPAIRS AS TO WHEN THE PARTS WAS GONNA BE AVAILABLE FOR REPAIR. HAVE TO GET MY CAR INSPECTED NEXT MONTH AND ITS NOT GONNA PASS INSPECTION WITH THE AIR BAG LIGHT ON. COME ON FORD GET TOGETHER!!!!! THIS IS MY ONLY MEANS OF TRANSPORTATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855638April 15, 2016
AIR BAGS
TAKATA AIRBAG. I AM TRYING TO UNDERSTAND WHY IT HAS TAKEN OVER YEAR BETWEEN THE NOTIFICATION FROM FORD AND THE ESTIMATED TIME OF REPAIR. FORD HAS INDICATED OUR CAR WILL BE REPAIRED SOMETIME IN THE JULY TIMEFRAME. WHY HAVE OTHER CAR MANUFACTURERS SEEMED TO HAVE MOVED MUCH QUICKER IN OBTAINING PARTS AND ARE FURTHER ALONG WITH REPAIRS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854397April 8, 2016
AIR BAGS
TAKATA RECALL. I RECEIVED A RECALL NOTICE A YEAR AGO ABOUT THE AIRBAG BEING DEFECTIVE AND IS RECALLED. I HAVE CALLED REPEATEDLY TO THE DEALERSHIP WHERE CAR WAS PURCHASED AND THEY SAID THE PARTS TO FIX IT ARE NOT AVAILABLE BUT WILL NOTIFY ME WHEN THEY ARE. IN LIGHT OF SEVERAL DEATHS DUE TO THESE AIRBAGS I NEED IT REPAIRED. MAY NOT PURCHASE WITH FORD AGAIN. THEY ARE IRRESPONSIBLE ABOUT AIRBAG REPAIR..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854022April 7, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854144April 7, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853527April 5, 2016
AIR BAGS
TAKATA RECALL - ALMOST A YEAR LATER, AND STILL NO PARTS? IS FORD DRAGGING THEIR FEET, HOPING MOST OF THESE VEHICLES ARE OFF THE ROAD AND THEN THEY ONLY HAVE TO RETROFIT A SMALL PERCENTAGE? IN THE MEANTIME, I'M DRIVING AROUND WITH A BOMB IN FRONT OF MY FACE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850651March 20, 2016
AIR BAGS
TAKATA RECALL - I WAS ADVISED BY FORD ON 28 JULY 2015 THAT MY VEHICLE IS INCLUDED IN THE TAKATA RECALL. I LIVE IN A HIGH RISK AREA WITH HIGH HEAT AND HUMIDITY IN SAN ANTONIO, TEXAS. HOW MUCH LONGER AM I TO PUT MY FAMILY'S LIVES IN DANGER? IT'S BEEN ALMOST 9 MONTHS! WHEN WILL FORD TAKE APPROPRIATE ACTION?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10849709March 15, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10846133March 11, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD MUSTANG GT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825297February 10, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE REMEDY WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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