Ford Mustang Complaints (2008)

347 consumer complaints on file.

#11043433November 5, 2017
AIR BAGS
TAMARA RECALL - I GOT A RECALL NOTICE MID 2016. I CALLED MY LOCAL DEALER AND WAS TOLD THEY DIDN'T HAVE REPLACEMENTS. IN THE NEXT 9 MONTHS, I SERVICED MY CAR TWICE AND WAS TOLD BOTH TIMES THEY DIDN'T HAVE THE PARTS, AND I'D GET A LETTER WHEN THEY DID. IT'S NOVEMBER 2017 AND I'VE RECEIVED NO LETTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043482November 5, 2017
AIR BAGS
MY DEALER, SUNSHINE FORD, IS NOT ABLE TO GET THE PART, HOW MUCH LONGER WILL I BE FORCED TO WAIT FOR THIS PART?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043008November 3, 2017
AIR BAGS
"TAKATA RECALL ", SAFETY RECALL 15S21 WAS COMPLETED ON 08/09/16, DRIVER SIDE AIRBAG, AT THE TIME I WAS ADVISED THAT THE PASSENGER SIDE AIRBAG WAS NOT YET AVAILABLE AND THAT I WOULD BE NOTIFIED WHEN IT IS AVAILABLE, TO DATE I HAVE NOT BEEN SO ADVISED. PRESENTLY SAFETY RECALL 16S26 IS STILL ACTIVE AND I HAVE RECEIVED NOTICE THAT TAKATA HAS FILED CHAPTER 11 BANKRUPTCY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043033November 3, 2017
AIR BAGS
TAKATA RECALL. I AM UNABLE TO UNDERSTAND WHY FORD IS ALLOWED TO TAKE THIS MUCH TIME TO REPLACE THE DEFECTIVE AND UNSAFE AIR BAG IN MY 2008 FORD MUSTANG. THEY ARE STILL BEING ALLOWED TO SELL NEW VEHICLES AND TO SELL REPLACEMENT AIR BAGS FOR VEHICLES INVOLVE IN ACCIDENTS. WHERE IS THE CONSUMER PROTECTION IN THIS? I THINK THE CONCERN FOR THE CONSUMER IN THIS WHOLE FIASCO HAS BEEN A JOKE'
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043026November 3, 2017
AIR BAGS
TAKATA RECALL, I RECEIVED A LETTER FOR A FACTORY RECALL FOR MY PASSENGER SIDE AIRBAG OVER A YEAR AGO. I HAVE CALLED THE DEALER SHIP TWICE AND THEY INFORMED ME THAT I HAVE TO WAIT FOR FORD TO CONTACT ME WITH A SECOND LETTER. I THINK A YEAR AND A HALF IS WAY TO LONG TO BE WAITING FOR A REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042578November 2, 2017
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042707November 2, 2017
AIR BAGS
TAKATA RECALL. IT HAS BEEN OVER A YEAR AND A HALF SINCE THE DRIVERS SIDE AIRBAG WAS REPLACED AND I WAS TOLD THE PASSENGERS SIDE WOULD BE AVAILABLE A MONTH LATER. I HAVE CALLED MANY TIMES AND BEEN TOLD "NOT YET" WHEN ASKED IF THE REPLACEMENT WAS IN. NOW I GET A POST CARD SAYING TAKATA ARE FILING BANKRUPTCY. I AM VERY CONCERNED ABOUT MY SAFETY AND THAT OF PASSENGERS IN MY CAR. I FEEL IT IS UNSAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041880November 1, 2017
AIR BAGS
TAKATA RECALL. DRIVER SIDE WAS FIXED, PASSENGER SIDE IS NOT. THE DEALER CANNOT GET THE PARTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042012November 1, 2017
AIR BAGS
TAKATA RECALL, IT IS NOW GOING ON A YEAR AND A HALF AND SINCE RECALL AND NO REPLACEMENT AIRBAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042019November 1, 2017
AIR BAGS
TAKATA RECALL - OVER A YEAR AGO, IN JULY 2016 I RECEIVED A LETTER FROM FORD CUSTOMER SERVICE THAT THE PASSENGER FRONTAL AIRBAG INFLATOR MAY RESULT IN METAL FRAGMENTS STRIKING VEHICLE OCCUPANTS CAUSING SERIOUS INJURY OR DEATH. I NEVER RECEIVED A FOLLOW UP LETTER, BUT RECENTLY GOT A NOTICE ON OCTOBER 26, 2017 THAT TK HOLDINGS AND COMPANY AFFILIATES ARE FILING CHAPTER 11. I CALLED THE PALM BAY, FLORIDA FORD DEALER, WHERE I BOUGHT THE CAR, INQUIRING AS WHEN THE PARTS WOULD BE AVAILABLE. THE SERVICE DEPARTMENT DID NOT KNOW AND SAID I HAD AS MUCH KNOWLEDGE ABOUT THE RECALL AS THEY DID. I CHECKED THE WWW.AIRBAGRECALL.COM WEB SITE LISTED ON THE TAKATA NOTICE AND FOUND OUT THAT THE REPAIR WAS INCOMPLETE ON MY CAR BECAUSE THE "REMEDY NOT YET AVAILABLE". IT HAS BEEN OVER 15 MONTH AND NO RESOLUTION FOR THIS SAFETY RECALL. DOESN'T FORD HAVE A DUTY TO FIND AN ALTERNATIVE SUPPLIER IN A TIMELY MANNER?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042100November 1, 2017
AIR BAGS
TAKATA RECALL - IT'S BEEN OVER A YEAR SINCE I HAD THE DRIVER SIDE AIRBAG REPLACED. I RECEIVED NOTICE ON THE PASSENGER AIRBAG IN JULY 2016 THAT SAID THE PARTS WERE NOT YET AVAILABLE. HAVEN'T HEARD ANYTHING FROM THEM SINCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042113November 1, 2017
AIR BAGS
TAKATA RECALL WAS IDENTIFIED TO BE A DEFECTIVE AIRBAG IN MY VEHICLE, 2008 FORD MUSTANG. THE VEHICLE WAS BROUGHT IN TO THE DEALERSHIP TO ADDRESS THE ISSUE IN 2016. ALMOST 1 AND HALF YEAR LATER THIS ISSUE HAS STILLBORN BEEN FIXED. THOUGH, AS STATED BY THE COMPANY THEMSELVES, THIS IS A LIFE AND DEATH SITUATION CREATED BY THIS CORPORATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042236November 1, 2017
AIR BAGS
TAKATA RECALL - IT IS COMPLETELY UNACCEPTABLE THAT SHRAPNEL COULD KILL ME INSTEAD OF THE ACCIDENT VIA AIR BAG DEPLOYMENT AND NO PARTS ARE AVAILABLE OVER TWO YEARS LATER?? THIS NEEDS IMMEDIATE ACTION FOR REPLACEMENT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041715October 31, 2017
AIR BAGS
I RECEIVED A NOTICE OF AIRBAG RECALL SAFETY RECALL 16S26 FOR PASSENGER AIRBAG REPLACEMENT. I HAVE CALLED ADVANTAGE FORD SEVERAL TIMES IN JULY AND AGAIN TODAY TRYING TO GET THIS RECALL DONE. TODAY I WAS TOLD THAT THE PARTS ARE STILL NOT IN AND THEY WILL CALL ME WHEN THEY COME IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041707October 31, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (PAUL HEURING FORD IN HOBART, IN, 219-942-3673) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041785October 31, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (BOB FERRANDO FORD LINCOLN, 8868 W RIDGE RD, GIRARD, PA 16417) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041085October 30, 2017
AIR BAGS
TAJATA RECALL. FORD NOTIFIED ME IN JULY 2016 THAT THE AIR BAGS COULD CAUSE INJURY OR DEATH AND NEEDED TO BE REPAIRED OR REPLACE. TO DATE, OCTOBER 30, 2017, THEY CAN NOT EFFECT THE REPAIR. I CALLED A DEALER TODAY AND WAS TOLD THE PARTS ARE NOT AVAILABLE AND WILL NOT BE FOR SOME TIME. I CANNOT USE THE CAR WITHOUT UNDUE STRESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041112October 30, 2017
AIR BAGS
TAKATA RECALL--MY DEALER SAYS THE INFLATORS ARE NOT AVAILABLE.....IT'S BEEN YEARS!!! AND I AM TILL WAITING.....THIS IS RIDICULES. THE FORD DEALER CAN'T FIX THE PROBLEM WITH THE PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040669October 28, 2017
AIR BAGS
"TAKATA RECALL" I RECEIVED A SAFETY RECALL NOTICE IN MAY 2016 NOTIFYING ME OF THE RECALL FOR THE DRIVER AND PASSENGER SIDE AIR BAG INFLATOR. I MADE AN APPOINTMENT WITH MIKE PATTON FORD IN LAGRANGE GA. THEY REPLACED THE DRIVER SIDE AIR BAG INFLATOR ON 08/22/2016. THEY SAID THE PASSENGER SIDE AIR BAG INFLATOR WAS NOT AVAILABLE AND WOULD LET ME KNOW WHEN IT WAS. I HAVE CHECKED BACK SEVERAL TIMES, BUT IT STILL WAS NOT IN STOCK. STILL WAITING. THE CAR HAS NOT BEEN DRIVEN SINCE AS I DON'T WANT TO POSSIBLY INJURE SOMEONE RIDING WITH ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040682October 28, 2017
AIR BAGS
TAKATA RECALL. I HAVE NOTIFIED THE DEALER ON TWO TIME AND I'M STILL WAITING FOR ACTION TO BE TAKER TO REPLACE THE AIRBAGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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