Ford Mustang Complaints (1997)

214 consumer complaints on file.

#742111March 8, 2001
AIR BAGS
AIR BAG LIGHT WON'T GO OFF ANDBEPS FOR NO REASON I KNOW OF OTHER PEOPLE WITH SAME PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#742067March 7, 2001
PARKING BRAKE:CONVENTIONAL
PAINT PEELS OFF DOWN TO BARE METAL AND WILL RUST IF NOT REPLACED. NO SAFETY DEFECT MENTIONED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#882233March 6, 2001
ENGINE AND ENGINE COOLING:ENGINE
ANTIFREEZE DRIPS OUT FROM DEFECTIVE TIMING COVER, AND STARTS CAUSING A BURNING SMELL, AND SEVERE ENGINE DAMAGE. CONSUMER FEELS FUMES ARE DANGEROUS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#741134February 19, 2001
PARKING BRAKE:CONVENTIONAL
1/11/98 PARKING BRAKE FAILED WHILE PARKED ON INCLINE AND IN FIRST GEAR. CAR ROLLED DOWN DRIVEWAY INTO LAWN AND HIT MAILBOX. WAS TOWED TO DEALER AND DEALER COULD FIND NO PROBLEM. PAID OUT OF POCKET FOR DAMAGES TO BUMPER AND TO MAILBOX. 12/1/2000 RECIEVED SAFETY RECALL 00S37 WHICH DESCRIBES THIS SITUATION EXACTLY. CONTACTED FORD REP KATHY ALLEN, " WILL NOT SEND A INVESTIGATOR, THE INCIDENT IS TOO OLD" THUS DENIED THE CLAIM THAT THE CAR ROLLING IS RELATED TO THE RECALL. I AM NOW LOOKING FOR OTHERS WITH SIMILAR ISSUES TO FORM OR JOIN A CLASS ACTION LAWSUIT AGAINST FORD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#559719February 15, 2001
PARKING BRAKE
CONSUMER STARTED THE VEHICLE TO WARM IT UP, THE EMERGENCY BRAKE WAS FULLY ENGAGED FROM THE NIGHT BEFORE, WHILE EXITING THE VEHICLE IT BEGAN TO ROLL BACKWARD BUT BEFORE THE CONSUMER COULD HIT THE BRAKE IT HAD ALREADY HIT ANOTHER VEHICLE. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#879209January 29, 2001
SEAT BELTS:FRONT:RETRACTOR
FRONT SEAT BELTS FAILED TO RETRACT BACK TO ORIGINAL POSITION AFTER USEAGE. TOOK TO DEALER , AND MECHANIC INDICATED NOTHING WAS WRONG AFTER PUTTING BELTS BACK. HAS SINCE REAPPEARED A WEEK LATER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#559052January 19, 2001
PARKING BRAKE:CONVENTIONAL, TIRES:TREAD/BELT
PARKING BRAKE FAILED, CAUSING DAMAGE TO THE LEFT REAR PANEL, SPOILER, AND BUMPER, CONSUMER WAS NOT AWARE OF RECALL 00V349, AND PAID FOR THE REPAIRS HIMSELF, CAUSING THE TRADE IN VALUE OF THE VEHICLE TO GO DOWN. *SLC THE VEHICLES TIRE TREAD APPEARED TO BE SEPARATING. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738847January 5, 2001
PARKING BRAKE:CONVENTIONAL
THIS VEHICLE HAS BEEN RECALLED FOR A FAULTY EMERGENCY BRAKE ACCORDING TO YOUR RECORDS, BUT THE MANUFACTURER HAS YET TO CONTACT ME TO INFORM ME OF THIS FACT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738468December 29, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738359December 27, 2000
SEAT BELTS:FRONT:RETRACTOR
SEAT BELT HAS ALWAYS HAD A PROBLEM WITH RETRACTING. IT HAS NOW BEEN PULLED OUT ALL THE WAY AND WILL NOT GO BACK IN. IT CANNOT BE USED IN THIS CONDITION AS IT POSES A SAFETY PROBLEM. DEALER HAS SAID A NEW SEAT BELT RETRACTING UNIT IS REQUIRED AND IT IS $90 PLUS $127.50 TO INSTALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737996December 19, 2000
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
A COMMON PROBLEM WITH 1987-1993 MUSTANG GT'S, WHEN DRIVING WITH THE FOG LIGHTS ON, THE WIRING AT THE HEADLAMP SWITCH CAN NOT HANDLE THE POWER, AND WILL MELT DOWN CAUSING A POTENTIAL RISK OF FIRE. THE PROBLEM IS SO COMMON THAT AFTERMARKET SUPPLIERS CARRY A PLUG AND PIGTAIL FOR THESE VEHICLES. HERE WE HAVE A 1997 MUSTANG GT, WHILE DRIVING WITH THE FOG LIGHTS ON THE WIRING AT THE HEADLAMP SWITCH OVERHEATED , MELTING THE PLUG TO THE HEADLAMP SWITCH. ALSO I NOTICED BURN RESIDUE ON THE SWITCH ITSELF. BEING AWARE OF THE PRIOR PROBLEMS WITH THE OLDER CARS I KNEW TO SUT THE FOG LIGHTS OFF. THIS IMMEDIATELY TURNED THE GAUGE CLUSTER LIGHTS BACK ON. I TURNED THE HEADLAMP SWITCH OFF AND THE SMOKE BEGAN TO CLEAR. THIS IS A VERY POPULAR CAR WITH A PROBLEM THAT I AM FINDING IS FAR MORE COMMON ON THE SN95 MODEL MUSTANG THAN THOUGHT. I WAS SUPRISED THAT THERE WAS NO OTHER NHTSA COMPLAINT REGARDING THE VEH. I CALLED AND CHECKED. MY FRIENDS 1995 DID THE SAME THING WITH LESS THAN 36 THOUSAND MILES ON IT AND FORD REPAIRED IT AT NO COST. I HAVE EMAILED WEB SITES ASKING ANY OTHER OWNERS TO FILE SIMILAR COMPLAINTS WITH NHTSA AND FORD SO THAT CONSUMERS CAN BE NOTIFIED. IF NOT FOR ANY OTHER REASON THAN AT LEAST TO HAVE PEOPLE NOTIFIED NOT TO USE THE FOG LIGHTS UNTIL THIER CAR CAN BE INSPECTED. IT IS A COUPLE OF SCREWS AND THE REMOVAL OF THE HEADLAMP KNOB TO INSPECT THE SWITCH AND THE WIRING. IF YOU HAVE ANY QUESTIONS PLEASE CALL MY FRIEND BOBBY SILVA AT 480-961-7433. HE IS ALSO AN OWNER AND WORKS FOR AN INSURANCE COMPANY. HE WAS THE ONE WHO TOLD ME WHAT TO DO WHEN MY CAR STARTED SMOKING AND HE KNEW OF THIS PROBLEM. HE IS HELPING ME WITH THE DEALER EAHRNHARDT FORD 480-893-0000 IN CHANDLER ARIZONA. I LIVE IN CALIFORNIA AND THIS HAPPENED IN AZ. THANK YOU SO MUCH!!!!!
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#876474December 13, 2000
AIR BAGS:FRONTAL
CONSUMER'S SON WAS DRIVING AND WAS INVOLVED IN A FRONT END COLLISION, DRIVER WAS KILLED IN ACCIDENT ALONG WITH 1 OTHER INJURY, FRONT AIR BAGS DID NOT EXPERIENCE DEPLOYMENT, CONSUMER WAS TOLD BY AN ATTORNEY THAT IF AIR BAGS WOULD HAVE DEPLOYED, THE DRIVER MAY NOT HAVE BEEN KILLED. *SLC
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
1
#737262December 4, 2000
SEAT BELTS:FRONT:ANCHORAGE
SEAT BELT BADLY WORN FROM SHARP PLASTIC COVER AND SHARP SPRING ROLLER, NOT APPARANT UNLESS BELT PULLED OUT (DIRVER WOULD NOT NORMALLY NOTICE). *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#736733November 22, 2000
SEAT BELTS:FRONT:ANCHORAGE
I PURCHASED THE FORD MUSTANG COBRA DURING JULY, 1997, AND CURRENTLY HAVE 16,850 MILES. THE DRIVER'S SIDE SEAT BELT HAS WORN AT THE POING WHERE IT RETRACTS INTO THE FLOOR SUCH THAT IT MAY BREAK AT ANY TIME, ESPECIALLY IN THE EVENT OF AN ACCIDENT. BECAUSE OF THE WEAR LOCATION ON THIS SEATBELT, IT WOULD NOT NORMALLY BE NOTICED BY THE DRIVER. I WAS UNAWARE OF THIS UNSAFE BELT UNTIL SOMEONE OUTSIDE THE CAR WHILE THE DOOR WAS OPEN, AND WHILE I HAD MY SEAT BELT FASTENED, POINTED OUT THIS UNSAFE CONDITION. I HAVE NOTIFIED FORD MOTOR COMPANY CUSTOMER ASSISTANCE CENTER BY LETTER DATED OCTOBER 30, 2000, REQUESTING GUIDANCE. FORD HAS NOT RESPONDED TO MY INFORMATION AND REQUEST FOR ASSISTANCE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#736313November 14, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
RECALL IS FOR MUSTANGS MADE PRIOR TO DEC. 31, 1996 ALTHOUGH LATER MORE RECENT MODELS HAVE THE SAME PROBLEM. NO SAFETY DEFECT LISTED IN SUMMARY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#736091November 10, 2000
PARKING BRAKE:CONVENTIONAL
I FEEL THAT THE MOUNTING BRACKET WHERE THE TEETH ON THE HAND/PARKING BRAKE MESH IS TOO THIN. THUS THE AMOUNT OF FRICTION CAUSED BY THE WEIGHT OF THE FUEL IN THE FUEL TANK SWAYS ENOUGH TO CAUSE THE PARKING BRAKE TO DISLODGE AND BECOME DISENGAGED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#735936November 7, 2000
PARKING BRAKE:CONVENTIONAL
EMERGENCY BRAKE HAS NOT HELD SINCE FIRST BOUGHT CAR AUG 99, I THOUGHT IT WAS MY FAULT NOT GETTING INTO PLACE. TWO WEEKS AGO IT DID IT AGAIN HERE AT WORK. I HAVE NOW IN SHOP, BUT WAS TOLD TODAY FORD DOESN'T HAVE PARTS MANUFACTURED TO FIX IT SO I CAN COME GET IT TILL THE DEALER HEARS FROM FORD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735867November 6, 2000
PARKING BRAKE:CONVENTIONAL
EMERGENCY BRAKE SLIPS REGULARLY. HAD IT ADJUSTED ONCE, BUT STILL SLIPS. MUST KEEP CAR IN GEAR TO ENSURE IT DOESN'T ROLL AWAY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735783November 5, 2000
STRUCTURE:FRAME AND MEMBERS
MY MAIN CONCERN IS WITH THE WELDING ON THE REAR OF THE CAR. I HAVE HAD THE CAR LOOKED AT BY MORE THAN ONE INDEPENDENT MAINTENANCE PROFESSIONAL WHO HAS STATED THAT THE ORIGINAL DEFECT, THE IMPROPER WELDING OF THE BRACKETS ON TO THE UNIBODY AT THE FACTORY IS A NON-REPAIRABLE DEFECT. ORIGINALLY, THE DEALERSHIP FOUND THE DEFECT AND REPRESENTED TO ME THAT THE BODY SHOP WOULD BE ABLE TO FIX THE DEFECT. AT THAT TIME, I WAS TOLD THE REAR TIRES WERE POINTING TO THE RIGHT. NOW I AM BEING TOLD BY EVERYONE OTHER THAN THE DEALERSHIP THAT THEY ARE "TOED TO THE LEFT - NO ADJUSTMENTS CAN BE MADE". AT THE TIME THE DEALERSHIP PUT THE CAR IN THE BODY SHOP FOR "RE-WELDING" IT HAD ONLY 20628 MILES ON IT, AND THE TIRES WERE COMPLETELY RUINED. THE DEALERSHIP REFUSED TO MAKE ANY ALLOWANCES FOR NEW TIRES. AT THAT TIME, THE CAR WOULD FISHTAIL AND SWERVE ON RIGHT TURNS, EVEN FROM A DEAD STOP. I INFORMED THE DEALERSHIP THAT NOW THE CAR DOES THE SAME THING ON LEFT TURNS. I HAVE HAD THEM LOOK AT THE VEHICLE THREE TIMES IN THE LAST MONTH, AND THEIR CONSISTENT POSITION IS THAT THERE IS NOTHING WRONG WITH THE VEHICLE. THE MANUFACTURER'S RESPONSE WAS THAT I NEEDED TO GO THROUGH THE DEALERSHIP. I PURCHASED THE CAR NEW AND PAID FOR AN EXTENDED WARRANTY WHICH HAD NOT EXPIRED AT THE TIME I BROUGHT THIS BACK TO THE ATTENTION OF THE DEALERSHIP AND THE MANUFACTURER. AT THIS TIME, HOWEVER, THE WARRANTY HAS EXPIRED. I DO NOT FEEL THAT MATTERS, HOWEVER, AS THE DEFECT HERE IS A MANUFACTURING DEFECT THAT ACCORDING TO THE INFORMATION WHICH I HAVE, IS NON-REPAIRABLE. I HAVE PROVIDED THE DEALERSHIP WITH THE COMPUTER PRINTOUTS WHICH I HAVE FROM OTHER TECHNICIANS EXPLAINING THE PROBLEM, BUT, AS I SAID, THEIR CONSISTENT POSITION IS THAT THERE IS NOTHING WRONG WITH MY CAR. AND THAT IS PRETTY MUCH THE EXTENT OF THEIR EXPLANATION. I WILL CONTINUE TO PURSUE MY POSITION WITH THE MANUFACTURER, HOPEFULLY WITH BETTER SUCCESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#874108October 30, 2000
WHEELS:LUGS/NUTS/BOLTS/STUDS
WHILE TRAVELING AT 65 MPH AND WITHOUT ANY INDICATION WHEEL BECAME UNDONE, ROLLED OFF VEHICLE, CAUSING VEHICLE TO GO OUT OF CONTROL. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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