Ford Mustang Complaints (1997)

214 consumer complaints on file.

#751524September 1, 2001
PARKING BRAKE:CONVENTIONAL
PARKING BRAKE DOES NOT ALWAYS ENGAGE- MANUAL CARS WERE RECALLED BUT NOT AUTOMATICS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750766August 20, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
A VIBRATION OCCURS WHEN UPSHIFTING. AT FIRST IT OCCURRED ONLY AT 43 MPH; HOWEVER, IT NOW OCCURS AROUND 30 MPH AS WELL AND HAS BECOME MORE PRONOUCED PARTICULARLY AT THE 43 MPH SHIFT POINT. THE AUTOMATIC TRANSMISSION FLUID IS AT NORMAL FULL LEVEL AND APPEARS TO BE OF NORMAL COLOR. WE HAVE ALSO CHECKED THE UNIVERSAL JOINT BEARINGS WHICH ARE TIGHT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894568August 16, 2001
FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM
AFTER DRIVING ABOUT 40 MPH THEN STOPPING FOUND OUT THAT STEAM AND ENGINE COOLANT WAS COMING OUT. TOWED VEHICLE TO A NEAR SHOP, THEY NOTICED THAT INTAKE MANIFOLD HAD SPLIT. PLEASE PROVIDE MORE INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749224July 26, 2001
ENGINE AND ENGINE COOLING:COOLING SYSTEM, EQUIPMENT:APPLIANCE:AIR CONDITIONER
THIS CAR WAS BOUGHT WITH AN EXTENDED WARRANTY WHICH NEVER HONORED BY THE DEALER. FORD REPLACED (FIRED) THE GENERAL MANAGER OF THIS DEALERSHIP FOR DISHONEST PRACTICES. THE CAR WAS PURCHASED 5/97 WITH 13001 MILES ON IT WE PICKED UP THE EXTENDED WARRANTY AT TIME OF PURCHASE AS PER STATEMENT OF GENERAL MANAGER AT THE TIME. NO SAFETY DEFECT LISTED IN SUMMARY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749197July 25, 2001
SEAT BELTS:FRONT:RETRACTOR
IN 1999 AT 37,000 MILES THE DRIVER'S SIDE SEAT BELT RETRACTOR FAILED. RECENTLY AT JUST UNDER 50,000 MILES THE PASSENGER SEAT BELT RETRACTOR FAILED. THE CAR WAS BROUGHT TO THE DEALER, CAPITOL FORD AT 50,471 MILES. THE DEALER STATED THAT BECAUSE THE MILEAGE EXCEEDED 50,000 IT WOULD NOT BE REPAIRED UNDER WARRANTY. THE FACT THAT WE HAVE AN EXTENDED SERVICE PLAN WARRANTY DID NOT CHANGE FORD'S RESPONSE. I AM CONTACTING YOU NOW BECAUSE I FEEL THAT FORD MOTOR COMPANY IS BEING UNREASONABLE REGARDING THE WARRANTY REPAIR OF THIS IMPORTANT SAFETY FEATURE. THESE SEATBELTS SHOULD NEVER FAIL AND THE FACT THAT BOTH OF THEM HAVE FAILED SEEMS TO POINT TO A DEFECT THAT SHOULD TRIGGER A RECALL. YOUR ASSISTANCE IN THIS MATTER WILL BE GREATLY APPRECIATED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892947July 16, 2001
SUSPENSION:REAR
REAR RIGHT SWAY BAR BROKE WHILE DRIVING AT 30 MPH. DEALER WAS NOTIFIED, AND UNWILLING TO ASSIST IN THIS MATTER. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK THE CONSUMER FEELS THE PART WAS DEFECTIVE AND IS REQUESTING REIMBURSEMENT. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891798July 2, 2001
FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM
VEHICLE WAS LEAKING FLUID. CONSUMER INSPECTED VEHICLE AND NOTICED THAT INTAKE MANIFOLD BROKE. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#890272June 13, 2001
AIR BAGS
AIR BAG WARNING LIGHT REMAINS ILLUMINATED INDICATING A MALFUNCTION WITHIN THE SYSTEM. DEALER HAS BEEN NOTIFIED, CAUSE HAS NOT BEEN DETERMINED. PLEASE GIVE ANY FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#890316June 13, 2001
ENGINE AND ENGINE COOLING:ENGINE, VEHICLE SPEED CONTROL, EQUIPMENT:APPLIANCE:AIR CONDITIONER
WITH 60,000 MILES ON VEHICLE HEAD GASKET BLEWOUT, AND HAD TO BE REPLACED AT CONSUMERS EXPENSE BY DEALERSHIP. THEN 4,000 MILES LATER, TIMING GASKET BLEWOUT WHICH WAS COVERED UNDER A MANUFACTURER SERVICE PROGRAM. THEN, WITH 68,000 MILES ON VEHICLE, IT STARTED VIBRATING WHILE TRAVELING AT APPROXIMATELY 65 MPH, AND REVVED TO OVER 6000 RPM. CONSUMER PULLED TO THE SIDE OF ROAD WHERE ENGINE STOPPED WORKING. 3.8 LITER V6 ENGINE HAD TO BE REPLACED BY THE DEALERSHIP BECAUSE OF COMPLETE FAILURE. *AK AIR CONDITIONER WOULD LOSE POWER AFTER 45 MINUTES OF OPERATION, DEALER STATED AN ACCUMULATER AND ORIFICE TUBE WAS NEEDED. THE CONNECTOR TO THE CRUISE CONTROL SYSTEM WAS CRACKED ALMOST IN HALF CAUSING THE CABLE TO DISENGAGE FROM THE CRUISE CONTROL SYSTEM. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#890256June 12, 2001
SEAT BELTS:FRONT:RETRACTOR
FRONT SEAT BELTS FAIL TO RESTRAT AFTER BEING RELEASED. HAVE CONTACTED DEALERSHIP, AND WAS INFORMED BY SERVICE MANAGER THAT RETRACTOR HAD TO BE REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746162May 30, 2001
ENGINE AND ENGINE COOLING:ENGINE, UNKNOWN OR OTHER
ENGINE LIGHT KEEPS COMING ON. PEOPLE WITH 97 MUSTANGS ARE HAVING PROBLEMS ALL OVER THE INTERNET WITH THERE HEAD GASKETS CRACKING AND ENGINE LIGHTS COMING ON DUE TO ENGINE PROBLEMS. MINE ONLY HAS 44,900 MILES! DO SOMETHING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#889360May 30, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
INTERMITTENTLY WHEN APPLYING BRAKES ABS WILL TAKE LONGER TO ACTIVATE, CAUSING EXTENDED STOPPING DISTANCE. DEALER CLAIMS THIS IS NORMAL CHARACTERISTIC, AND THERE IS NO FIX. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746028May 28, 2001
SEAT BELTS:FRONT:RETRACTOR
SEATBELT RESTRAINT HAS COMPLETELY BROKEN AFTER BEING DIFFICULT TO RETRACT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#785011May 21, 2001
SUSPENSION, STRUCTURE:BODY:ROOF AND PILLARS, EXTERIOR LIGHTING:FOG LIGHTS
THE VEHICLE WANDERS WHEN HITTING BUMPS IN THE ROAD, CONSUMER ALSO STATES THERE IS A SQUEAKY NOISE ON LEFT SIDE, COULD POSSIBLY BE SUSPENSION RELATED. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745426May 16, 2001
SUSPENSION:REAR, POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
THE TRANSMISSION DEVELOPED A LEAK WHILE DRIVING HOME ONE DAY. I ESTIMATE 1 QUART OF FLUID WAS LOST. I FILLED IT UP BUT MAJOR GEAR WEAR HAD ALREADY HAPPENED (COULD HEAR WHINE FROM THEN ON). THE LEAK COULD NOT BE FOUND AND SEALED ITSELF. MONTHS LATER THE MAIN INPUT SHAFT EXPLODED WHILE CRUISING AT 40 MPH RENDERING THE TRANSMISSION UNDRIVABLE. THE REAR SWAY BAR SNAPPED ON THE RIGHT SIDE WHILE ENTERING MY DRIVEWAY AT LOW SPEED. I HAVE BEEN TOLD BOTH OF THESE ARE COMMON PROBLEMS WITH THIS CAR BUT THE CLOSE PROXIMITY AFTER THE WARRANTY EXPIRED DISTURBS ME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745058May 8, 2001
SEATS:FRONT ASSEMBLY:RECLINER
DRIVER'S SEATBACK BROKE AS RESULT OF REAR END COLLISON. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#885257April 6, 2001
SUSPENSION:REAR
REAR SWAY BAR SNAPPED AT 32000 MILES. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#884836April 2, 2001
ENGINE AND ENGINE COOLING:ENGINE
FRONT TIMING GASKET FAILED, CAUSING LOSS OF COOLANT FROM 3.8L V6 ENGINE. DEALER NOTIFED, AND INFORMED CONSUMER THAT VEHICLE WAS OUT OF ITS WARRANTY, AND NOT COVERED UNDER A MANUFACTURER'S RECALL. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#743375April 1, 2001
FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM
THE INTAKE MANIFOLD ERUPTED AND LOST ALL COOLANT WITHIN 30 SECONDS WHILE TRAVELLING THE SPEED LIMIT, UPHILL. A LARGE CLOUD OF COOLANT/MIST ENVELOPED THE CAR FROM THE ENGINE COMPARTMENT AND BLOCKED VISION OF THE VEHICLE BEHIND OURS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#742496March 15, 2001
SEAT BELTS:FRONT:ANCHORAGE
SEAT BELT JAMS IN GUIDE OVER DRIVERS SHOULDER BY FOLDING OVER AND BECOMMING TOO WIDE FOR THE GUIDE SLOT. THIS RENDERS THE SEATBELT USELESS IN A CRASH. FORD MOTOR CO AND DEALER HAVE IGNORED MY REQUESTS TO MAKE THE REPAIR. IT IS VERY DANGEROIUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Mustang