Ford Mustang Complaints (2024)

73 consumer complaints on file.

#11608087August 12, 2024
STEERING
2024 Mustang steering recall Noted but not applied to my vehicle although the problem exist. The steering becomes uncontrollable for a second pulling to the right the wheel feels like it is locking up. [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604285July 24, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The main display on vehicle providing speed, gas level, mileage and all gauges and vehicle information and notifications has gone completely black. Screen has not been able to turn back on after troubleshooting with Ford. Dealerships have been booked up for a week or two in a 2 state radius and ford has denied to provide a loner vehicle so I am stuck driving without knowing how much gas or how fast I’m going
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603502July 19, 2024
AIR BAGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Hit a adult male black bear broadside on a street with no lighting. The forward collision warning never engaged, seatbelt did not lock, only the knee airbag deployed, and emergency braking never engaged.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11602811July 16, 2024
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, STEERING
I am dealing with ford on two brand new mustangs. That are both failing electrically and they claim they have fixed yet haven’t and still exhibiting gross safety concerns. This is simply large scale negligence. Both Mustangs screens have and are randomly blacking out creating massive safety concern when no guages or functions are present. I’ve contacted them and a. Insider has given me a document showing that they know and have no answers. And for this. Is gross negligence. I demand replacements. Both problems have cause financial damages. And also psychological trauma due to prior car wreck where dash blacked out. This is a known issue And I demand answers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597747June 29, 2024
UNKNOWN OR OTHER
While driving or idling there is a whining sound coming from what sounds like the transmission. I also have a video of me shift from Park to Drive and back to Park again and it is making a clicking sound outside of the car. Also it is taking longer to shift. I’m concerned something is wrong with the transmission. I have brought the car to a dealership who tells me it is normal without really looking at it all because Ford has sent out a bulletin stating that the whining noise is “normal.”
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592071June 3, 2024
STRUCTURE:BODY, SERVICE BRAKES, UNKNOWN OR OTHER
This is a 2024 Mustang convertible that I purchased from Autonation in Panama City and the back window was not properly installed and is now shaking and allowing water into the car. There is a major problem with the car disabling ABS as well and ive taken it to the dealership for both of these issues twice. The brakes did not function correctly when I was dropping off at school and I tapped the parents car in front of me. I went to autonation with my concern and even called FORD to file a complaint and neither of the companies took it seriously. Had I known this car was gonna be a problem and even more difficult to fix (Autonation doesnt work on convertible tops and has given me the run around about finding someone to fix the top) I would have kept my older convertible. I ALSO PURCHASED AN EXTENDED WARRANTY WHEN I BOUGHT THIS CAR TO ENSURE EVERYTHING WAS PROTECTED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11579978March 28, 2024
ELECTRICAL SYSTEM:HORN
The contact owns a 2024 Ford Mustang. The contact stated that while driving at an undisclosed speed, the horn was pressed however it was not functioning properly. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the clock spring was missing. The vehicle was not repaired due to a parts shortage. The manufacturer was notified of the failure, confirmed the shortage, and referred the contact to the NHTSA hotline for assistance. The failure mileage was 400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579880March 28, 2024
ELECTRICAL SYSTEM
The contact owns a 2024 Ford Mustang. The contact stated that when the vehicle was started, the contact had to make several attempts before the vehicle started. The contact stated that while driving at 40 MPH, the engine was independently seized. The contact stated that several unknown warning lights were displayed. The vehicle was taken to the dealer; however, the failure could not be duplicated. The vehicle was not repaired. The failure reoccurred and was persistent. The control panel display was inoperable and without power at times. The contact stated that water had entered the interior of the vehicle which had caused electrical issues. In addition, the contact stated that when the vehicle was in reverse mode, the engine independently seized, however, the vehicle independently rolled backward. The vehicle was taken back to the dealer again, however the failure could not be duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and the contact was offered to trade in the vehicle at a depreciated value. The failure mileage was approximately 60.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571207February 10, 2024
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
While driving, my digital gauge cluster screen will completely go to black, and then it will fade out. This is during normal operation. The gauge cluster does not do any restart animations, so it is as if the screen loses power for a few seconds, or something causes it to stop being displayed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562651December 29, 2023
STRUCTURE:BODY, UNKNOWN OR OTHER
Cars passener side front and the back floor was flooded with water after heavy rain. Window was not left open as the seats are completly Dry . There seems to be a sound of a puddle coming from the right side of the car as well whenever it rains. I poured water on top of the car to find a visual leak but didnt see water leaking inside .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561830December 26, 2023
STRUCTURE:BODY
The contact owns a 2024 Ford Mustang. The contact stated while driving at various speeds, gravel, rocks, and debris became trapped in the square holes in the inner wheel well. The contact noticed that the wheel well liner and under carriage were corroded. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 350.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559659December 12, 2023
VISIBILITY/WIPER, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS
Cold weather. Warmed up the car for 10 minutes . all defoger for rear glass and winshield were used . There is accessive condenced water all over inside front and back window. started driving and used the wiper to clean the windshield and found out water is on the inside made the visability hard. Another issue with the Camera Visibility issue is daily in cold weather where the glass in front of the camera gets foggy and there is no way to clean as it foggs up inside the winshield and camera housing makes the auto break system not working . After the snow there is a sound of a water puddle some whereon the right side on the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549995October 15, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The windshield or body seams leak water. There is rust on the interior. Concerns of mold. Water leaking into brand new vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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