Ford Mustang Complaints (2016)

380 consumer complaints on file.

#11628000November 29, 2024
WHEELS
I took my 2016 Ford Mustang to a local Discount Tire store to replace my front passenger seat tire. A few minutes after my car was pulled into the work Bay I was called to the front desk. The store supervisor advised me at that time that his technicians noted that my Lug nuts were swelling and would soon either burst causing my tire to potentially become dislodged or at the very least many garages would not be able to remove the lug nuts and ultimately the tire. He added that this was a common and known issue of Ford and there was even a potential class action suit regarding the issue. Of course the Supervisor's "fix" was to sell me a kit of replacement lug nuts which i Purchased at the cost of $95 dollars. I feel this is very dangerous and Ford should be responsible to reimburse me for the cost to replace inferior parts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626618November 21, 2024
ELECTRICAL SYSTEM
Back Up camera working intermittently. If I shake the wires in the trunk it will work. I purchased this car in November and immediately received a recall notice from Ford for the back up camera. I scheduled the car in for the recall and dropped it off to be repaired. I was notified from the dealer that the car was ready to go and picked it up. Immediately I noticed that the camera was still not working. The dealer said that the recall was to check and see if the recall was completed. (Does that really make any sense?). They said another dealer had completed the recall so their work was done. So I have a car that had a recall but now it does not as they say they have completed it but in reality, the original recall item is still not working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625502November 15, 2024
UNKNOWN OR OTHER
Ford issued a notice in 2018 TSB 18-2256 stating that they knew evaporator cores were leaking refrigerant into the cabin of the cars but did not issue a recall. I know this issue may not lead directly lead to an injury from an accident but the system failure does release toxic chemicals that should not be in the cabin of a vehicle. Because this is a health risk to the occupants of the affected vehicles there should be a recall. I have had my 2016 Ford Mustang in to the Ford mechanic no less than 4 times since I bought it in late 2016 and each time they came up with some new cause for my AC not working and each time the system failed again in less than 2 years. Each time the problem was a supposed refrigerant leak in some other component of the AC system. Now that they've run out of things to replace they have speculated that the most likely cause is a bad evaporator core. My suspicion is that the evaporator core has been the issue from the beginning. Since Ford didn't issue a recall I have been subjected to years of exposure to dangerous chemicals due to this issue. Please make for recall these vehicles for the safety of the occupants of the affected vehicles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623557November 4, 2024
ELECTRICAL SYSTEM
I had a back up camera recall done, and several months later, the exact same problems happened. Exactly the same symptoms and results. When shifting into reverse, the camera, in more than 50% of the time, the camera fails, just like before the first recall. The dealer says one fix per recall, and if I want it fixed now, it will be $400. It is a defect and should be fixed properly, not the sloppy fix done previously
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623009October 31, 2024
ENGINE
The contact owns a 2016 Ford Mustang. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was unable to pull to the shoulder of the roadway and the vehicle failed to restart. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the engine block failure. The vehicle was not repaired. The contact stated that the failure had occurred four times. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622651October 30, 2024
ENGINE
Engine Failure. In the right situation, complete loss of power of vehicle could cause several safety problems including Injury and/or Death. The problem was determined by the dealer and Extended Warranty Inspector. There were no warning lamps or any other indications of a complete engine failure. No smoke exiting the exhaust, no contaminated oil, plenty of coolant in radiator, and was not making any noise. Reason for taking the car in for service was, on Oct 1, 2024 the gauge was acting erratic. The car never ran hot. The car was taken to the dealership on Oct 2, 2024. 2 days after, received a call with results stating that I need a complete engine replacement due to overheating and coolant found in cylinder #3.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621964October 25, 2024
FUEL/PROPULSION SYSTEM
Vehicle is 2016 garage kept, just under 18,000 miles. Check engine light is on. Code scanner indicates EGR leak. EGR valve replaced, check engine light reset. No code for about 3 weeks. Started getting gas filler warnings and check engine light back on again EGR issue. Getting ready for a road trip took vehicle to Ford to troubleshoot check engine light. Identified problem as a cracked fuel tank near where the filler connects. I researched what I can on-line and others have this same issue. Wondering if this is a defect?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619718October 14, 2024
ENGINE
Ford currently has a TSB (15-0192 idle smoking) out on the Ford Mustang, specifically my car. They know it is an issue, and that several people are having problems with it. But they are not considering it a recall. These cars are having heavy amounts of smoke residuals, which is both damaging to the environment, and to people’s respiratory care as it is blowing major amounts of smoke in the air, and therefore cannot pass an emissions test in my state of Virginia specifically. I believe that Ford knows this is an issue and it should be considered a recall based on current Efficiency and energy standards for vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619330October 11, 2024
ENGINE
The 2016 used car that I bought in 2017 with 20,711 miles has a defective ecoboost engine that leaks coolant on to the cylinder heads & causes engine failure. The vehicle has less than 100,000 miles & is currently in engine failure. Ford knew about this defective engine & never sent me a recall. There are class action lawsuits in CA & DE against FORD for the same ECOBOOST engine in my car. They want to charge me $12,000 for a new engine. I had a 5 year 100,000 mile warranty expire due to 5 yrs expiration & not the mileage, during covid while the car sat in front of the house & was barely driven. Once covid lifted restrictions I drove to Florida & put some miles on it locally & the engine is failing. This is absolutely absurd & Ford should be held accountable & be investigated in the state of MD for consumer fraud. This defective ecoboost engine dates back to 2012. They never should have sold me a car with a defective engine
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617845October 3, 2024
UNKNOWN OR OTHER, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
In March 2023 safety recall 22V082000 (Ford Number 22S06) was performed to fix a rear view camera malfunction. During the March 2023 work, only the wiring harness was replaced. My belief was that the actual camera should have been replaced as well. Replacing the wiring harness in March 2023 fixed the issue for 13 months, and then the issue re-occurred. Dealership charged $230 diagnosis fee to tell me that the issue was the camera and now the replacement of the camera cost me the $230 diagnostic fee; The $75 part fee for the camera; and the labor to replace the camera - Total bill out of pocket $530. I was informed after calling the Main Ford Customer service number that my 2016 mustang was not part of the camera recall (only the wiring harness). Camera was only covered with 2015 mustang. Seems odd to me that they make that distinction between model years but it is the same camera and obviously failed on my vehicle. As a major safety concern I believe Ford has failed to support their customers regarding this issue, and a second recall is warranted for the camera portion on 2016 models as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616058September 23, 2024
UNKNOWN OR OTHER
The rearview can result in a blank or have distorted image. As in NHTSA Campaign Number: 22V082000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615625September 20, 2024
BACK OVER PREVENTION
The contact owns a 2016 Ford Mustang. The contact stated that while attempting to park the vehicle, the contact became aware that the rearview camera was inoperable. There was no warning light illuminated. The contact stated that the rearview camera image was blank. The vehicle was taken to the dealer where it was diagnosed that the deck lid wiring harness had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed that the deck lid wiring harness failed again and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 15,433.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614899September 16, 2024
ENGINE
The contact owns a 2016 Ford Mustang. The contact stated that when purchasing the vehicle they noticed the instrument panel had failed to illuminate. Then while driving at approximately 20 MPH the red wrench displayed on the instrument panel and there was a loud noise coming from the vehicle, and the vehicle began shaking and emitting a burning oil odor. The contact lost control of the vehicle before it stalled and a spark of fire came from underneath the hood of the vehicle. The contact was able to get out of the vehicle where they watched black smoke come from underneath the hood of the vehicle. The contact noticed that there was oil all over the road. The fire department was not called. A police report was not made. The contact had received a concussion from hitting their head on the steering wheel when losing control of the vehicle. Medical attention was needed. The vehicle was towed to the dealer where they diagnosed that the piston dropped through the turbo causing a hole in the engine. The engine needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and it was confirmed the VIN was not covered under a recall or warranty. The manufacturer referred the contact to the NHTSA Hotline to file a safety complaint. The failure mileage was 52,109.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11605332July 30, 2024
SEAT BELTS
Ford Motor Company is recalling certain model year 2016 Ford Mustang vehicles manufactured September 26, 2015, to October 1, 2015. The front and rear seat belts and child seat tether anchors may have been damaged in shipping from the supplier to the vehicle assembly plant and may not adequately restrain the occupant in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection," and 225, "Child restraint anchorage systems." Cust vehicle was built May 2016 but also has the same issues the sealtbelts are rusting and cant be used any longer. Customers havent been able to drive veh for 2 months due to this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605343July 30, 2024
SEAT BELTS
The contact owns a 2016 Ford Mustang. The contact stated while attempting to buckle the front driver's side seat belt, the seat belt anchor mounted on the floor by the front driver's side door detached. The contact stated that the seat belt anchor was severely corroded. The vehicle was taken to the dealer, where it was determined that the seat belt assembly needed to be replaced; however, the part was on backorder. The vehicle was not repaired. The manufacturer was notified of the failure and advised the contact that the shipment of the part to the dealer would be expedited. The failure mileage was approximately 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601845July 14, 2024
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
Backup camera fails after recall repair is performed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600972July 10, 2024
ELECTRICAL SYSTEM, VISIBILITY/WIPER
Windows started fogging up when driving. Turned on ac to resolve and no cold air came out resulting a dangerous driving condition trying to see through condensation. Took vehicle to the dealer and found the cause was yet another leaking ac evaporator coil as several others have reported. Concerning to know there were toxic chemicals leaking in the vehicle. Dealer quoted at $3,000 to replace. Ford has changed manufacturers of this part due to widespread failure of the original equipment. Why is it on the vehicle owners to pay and replace this known faulty part which causes a safety issue?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11599220July 5, 2024
WHEELS, WHEELS:LUGS/NUTS/BOLTS/STUDS
During routine service my mechanic repoted “3x lugnuts swollen past 22mm”
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597352June 27, 2024
ENGINE
Intake manifold assembly is nationally back ordered. And it seems to be a problem with many mustangs. This is preventing me from getting my smog.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593892June 12, 2024
ENGINE
The contact owns a 2016 Ford Mustang. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and the engine seized. The contact stated that while attempting to restart the vehicle, the vehicle failed to start. The vehicle was towed to an independent mechanic where it was diagnosed with engine failure. The contact was informed that chunks of the head gasket were found inside the engine. In addition, coolant and metal shavings were found in the oil pan. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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