Ford Mustang Complaints (2014)

359 consumer complaints on file.

#11205026May 1, 2019
STEERING
ELECTRONIC POWER STEERING FAILED WHILE VEHICLE WAS IN MOTION. VEHICLE ONLY HAS 38,000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203220April 23, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (SERRAMONTE FORD, 999 SERRAMONTE BLVD, COLMA, CA 94014, (650)-288-1477) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195423April 10, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LONDONBERRY FORD (33 NASHUA RD, LONDONDERRY, NH 03053, (603) 434-4141) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192837April 1, 2019
STEERING
THE BOLT ON OUR 2014 MUSTANG'S STEERING COLUMN (INSIDE BY THE FIRE WALL) CAME LOOSE AND FELL OUT CAUSING THE STEERING WHEEL TO SPIN FREELY. FORTUNATELY THIS HAPPENED IN A PARKING LOT WHERE THE CAR COULD COAST INTO A PARKING SPACE AND NOT AT HIGHWAY SPEEDS. THE CAR WAS TOWED TO THE LOCAL FORD DEALER WHERE THEY ARE REPLACING THE BOLT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192652March 30, 2019
AIR BAGS
TAKATA RECALL I HAVE RECEIVED NUMEROUS RECALL NOTICES FOR THIS VEHICLE, BUT I HAVEN'T OWNED OR LEASED THIS VEHICLE FOR 5 YEARS. I CALLED FORD MOTOR COMPANY TO REQUEST THAT THEY REDIRECT THE RECALL NOTICE TO THE CURRENT OWNER BUT THEY SAID THEY WERE UNABLE TO DO SO. PART OF THE EXCUSE I WAS GIVEN WAS THAT FORD DOESN'T SEND OUT THE NOTICES, THEY SUBCONTRACT THIS TO ANOTHER ENTITY. I DON'T KNOW WHO THE CURRENT OWNER IS. I WAS THE ORIGINAL LESSEE OF THE VEHICLE WHEN I WAS AN EMPLOYEE OF FORD MOTOR COMPANY AND THIS WAS PART OF THE MANAGEMENT LEASE VEHICLE PROGRAM. ALL REGISTRATION OF THE VEHICLE WAS HANDLED BY THEM, FOR THIS AND ALL THE OTHER VEHICLES THAT I LEASED FROM THEM AS PART OF THIS PROGRAM. THIS VEHICLE WAS RETURNED TO FORD AT THE END OF THE LEASE AND THEY THEN DISPOSITIONED IT, EITHER THROUGH RESALE OR OTHER RESULT. MY COMPLAINT IS THAT FORD KNOWINGLY IS NOT INFORMING THE CORRECT OWNER/LESSEE OF THIS VEHICLE OF THE CURRENT TAKATA RECALLS. I REGRET THAT I HAVE TO FILE A COMPLAINT AGAINST FORD MOTOR COMPANY, AS A FORMER EMPLOYEE WHO RESPECTS THE COMPANY AND ITS PRODUCTS, BUT MY INTENT IS TO ENSURE THAT THE CURRENT OWNER OF THE VEHICLE IS NOTIFIED AS SOON AS POSSIBLE GIVEN THE SEVERITY OF THE ISSUE. NOTE: THE CARD THAT I RECEIVED WITH NOTICE OF THIS RECALL SAYS "DON'T PRESS YOUR LUCK!"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192529March 29, 2019
AIR BAGS
TAKATA RECALL. WAITING SEVERAL MONTHS FOR REPLACEMENT PARTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189808March 18, 2019
AIR BAGS
19S01 RECALL. I CAN NOT GET MY CAR REPAIRED IN A REASONABLE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181135February 19, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GARY YEOMANS FORD LINCOLN (1420 N TOMOKA FARMS RD, DAYTONA BEACH, FL 32124, (386) 310-2342) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181236February 19, 2019
AIR BAGS, UNKNOWN OR OTHER
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180451February 16, 2019
ELECTRICAL SYSTEM, SEATS
WHILE DRIVING ON A HIGHWAY OR CITY STREET I HAVE MY SEAT WARMER ON IN MY DRIVERS SEAT AFTER A SHORT PERIOD, THE BACK OF MY SEAT GETS SO HOT THAT I CAN'T LEAN AGAINST IT. IT GOT SO HOT THAT IT BURNT THE MIDDLE OF MY SEAT. THE BURN MARK IS ABOUT THE SIZE OF A DIME.I HAVE HEARD THAT SOME CADILLAC'S HAVE CAUGHT FIRE DUE TO SEAT WARMERS.. ...*BF... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180533February 16, 2019
UNKNOWN OR OTHER
WATER CLOGGED UNDER THE DRIVER'S SEAT OF FORD MUSTANG 2014 CONVERTIBLE. THE VEHICLE WAS STATIONARY PARKED IN FRONT OF HOME ALONG THE CURB FOR 15-20 DAYS AND ITS RAINY SEASON IN CALIFORNIA. A PUDDLE IS FORMED ON THE LEFT SIDE UNDER THE DRIVER'S SEAT. CAR WAS PARKED DOWNHILL SO WATER ACCUMULATED IN THE FRONT. IT'S BECAUSE OF THE WATER WHICH GETS ACCUMULATED OVERTIME IN THE LEFT/DRIVER DOOR IN SOME MODELS OF MUSTANG. OVERTIME, IT CROSSES THRESHOLD AND STARTS LEAKING INSIDE THE VEHICLE. IDEALLY, WATER SHOULD BE DRAINED AUTOMATICALLY. BUT TO REMOVE WATER FROM DOOR YOU HAVE TO REMOVE THE BLACK PLUG AT BOTTOM OF THE DOOR. AND NO WAY TO REMOVE WATER FROM INSIDE OF THE CAR. IT POTENTIALLY CAUSES SERIOUS DAMAGE TO INTERNALS OF CAR AND MOLDS. THERE HAVE BEEN NUMEROUS PEOPLE FACING THIS ISSUE AND ITS COMMON IN SOME MUSTANGS. IT'S CLEARLY A MANUFACTURING DEFECT AND VEHICLES SHOULD BE RECALLED. HTTPS://MUSTANGFORUMS.COM/FORUM/3-7L-V6-TECHNICAL-DISCUSSIONS/696287-WATER-SLOSHING-AROUND-INSIDE-DRIVER-S-DOOR.HTML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165552January 7, 2019
AIR BAGS
RECALL ON DRIVERS SIDE AIR BAG. IS MY CAR AFFECTED? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164485January 2, 2019
ENGINE
THE ENGINE HAS DEVELOPED A 'TYPE-WRITER' TICK SOUND
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163128December 22, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
TAMARA RECALL, THE TRACTION LIGHT COME ON AND OFF THE POWER STEERING FAILURE LIGHT COME ON AND MAKES A SCREECHING NOISE, AND THE POWER STEERING GETS EXTREMELY STIFF IN TURNS LIKE IT'S ABOUT TO LOCK UP. THE CAR ONLY HAS 44,000 MILES. ALL THIS HAPPENED WHILE ON A CITY STREET WHEN TURNING. IT'S THE ELECTRIC POWER STEERING/ RACK AND PINION. THERE ARE A LOT OF POST ON YOUTUBE AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161954December 17, 2018
STEERING
TL* THE CONTACT OWNS A 2014 FORD MUSTANG. WHILE DRIVING 40 MPH, THE STEERING WHEEL INADVERTENTLY MANEUVERED TO THE RIGHT AND LEFT. THE CONTACT HAD TO MANUALLY STEER THE VEHICLE STRAIGHT AGAIN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SAM PACK'S FIVE STAR FORD LEWISVILLE (1144 N STEMMONS FWY, LEWISVILLE, TX 75067, (469) 470-4900) FOR DIAGNOSTIC TESTING, BUT THE RESULTS WERE UNKNOWN AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162101December 17, 2018
AIR BAGS
I PURCHASED A CAR A MONTH AGO, RIGHT AFTER I FILLED ALL PAPERWORK OUT AND WAS TO TAKE DELIVERY THE AIRBAG LIGHT WENT OFF. THEY SENT CAR TO A FORD DEALER 2 WEEKS LATER AND SAID THE PART NEEDED IS ON BACKORDER UNTIL 12/14. (I AM MAKING PAYMENTS AND INSURANCE ON CAR) THEY GAVE ME A PART NUMBER OF DR3Z1HA005HC AND CARMAX IS TELLING ME NOW THE FORD DEALER IS GIVING THEM A HARD TIME. I HAVE SEARCHED THIS PART THRU FORD AND THERE ISN'T ONE. IT'S SUPPOSED TO BE A DRIVERS SEAT AIRBAG HARNESS THAT HAS SENSORS ON IT. WHAT AM I SUPPOSED TO DO AS A CONSUMER? I WANT THIS CAR! I NEED THIS CAR! I'M PAYING FOR THIS CAR! EVERYONE IS BEING UNHELPFUL!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156081December 5, 2018
AIR BAGS
I PURCHASED THIS 2014 MUSTANG 11/15/2018, AFTER DOING THE PAPERWORK AND BEFORE I TOOK DELIVERY THE AIRBAG LIGHT CAME ON. I WAS TOLD IT'S A SENSOR IN DRIVERS SEAT AND WOULD BE A COUPLE DAYS. THEN AFTER THAT I WAS TOLD IT NEEDED TO GO INTO A FORD DEALER TO BE FIXED ON 11/28/2018. ON THIS DATE I WAS TOLD THAT IT NEEDS A HARNESS FOR THE DRIVER SEAT AIRBAG AND THAT NO DEALER HAS THE PART AND FORD HASN'T MANUFACTURED ANY. AFTER MULTIPLE CALLS I WAS ABLE TO GET A RENTAL, NOW I'M AFRAID THAT I'M NOT GOING TO GET MY CAR THAT IS REGISTERED AND INSURED AND I HAVE BEEN TOLD THRU A FORD DEALER KNOWN BY MY FAMILY THAT IT'S BACKORDERED UNTIL 3/4/2019. WHAT AM I SUPPOSED TO DO? I'M GOING TO MAKE PAYMENTS ON A CAR I OWN BUT CAN'T DRIVE AND I'M WORRIED THE RENTAL WILL GET PULLED FROM ME WHEN THEY FIND OUT HOW LONG IT WILL TAKE TO FIX MY CAR. BIG ISSUE IS THERE IS NOT ANOTHER MUSTANG LIKE IT FOR SALE ANYWHERE!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144275October 31, 2018
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144453October 31, 2018
AIR BAGS
"TAKATA RECALL" I RECEIVED NOTICE OF A RECALL REGARDING DANGEROUS TAKATA AIRBAGS JULY 2015. I CALLED FORD DEALERSHIPS AT LEAST THREE TIMES FROM JULY 2015 TO 2016 ASKING IF THE AIRBAGS COULD BE REPAIRED OR REPLACED AT THEIR DEALERSHIP. EACH TIME I CALLED I WAS TOLD PARTS WERE NOT AVAILABLE TO DO FIX THE PROBLEM. I RECEIVED A LETTER IN APRIL 2017 (YET DATED MAY 2016) REGARDING SAFETY RECALL 15S21 STATING THE NEWLY DESIGNED AIRBAG MODULE WOULD BE AVAILABLE IN THE FOURTH QUARTER OF THAT YEAR (2016) AND THAT FORD MOTOR COMPANY WOULD NOTIFY ME WHEN THE AIRBAG PARTS WOULD BE AVAILABLE.. I HAVE NOT HEARD FROM FORD MOTOR COMPANY SINCE THAT TIME,, I AM VERY CONCERNED ABOUT THE DANGEROUS AIRBAGS ON MY FORD MUSTANG. WHAT RECOURSE DO I HAVE REGARDING HAVING THE AIRBAG PROBLEM RESOLVED SO I CAN DRIVE MY CAR WITH SOME ASSURANCE I( OR MY PASSENGERS) WOULD NOT BE KILLED OR INJURED IN THE EVENT AIRBAGS ARE DEPLOYED. DRIVING THIS VEHICLE KNOWING THE DANGER IS LIKE DRIVING WITH A BOMB NOT KNOWING IF OR WHEN I OR MY PASSENGERS MIGHT BE KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143486October 28, 2018
AIR BAGS
RECALL TOOK OVER 4 MONTHS FOR PART AND HAD TO DRIVE 2HR EACH DIRECTION AND 2 HR WAIT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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