Ford Mustang Complaints (2011)

466 consumer complaints on file.

#11071641February 7, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME AS THE RECALL NOTICE WAS RECEIVED OVER THREE MONTHS AGO. THE DEALER (DOHERTY FORD, 4223 PACIFIC AVE, FOREST GROVE, OR 97116) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. RECENTLY, THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HIM THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064343January 23, 2018
AIR BAGS
TAKATA RECALL...I'VE CONTACTED A NUMBER OF FORD AND LINCOLN DEALERS IN PALM BEACH COUNTY FLORIDA. I'M BEING TOLD THAT THE PASSENGER SIDE AIRBAG REPLACEMENTS ARE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063121January 16, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JOHN SANG FORD LINCOLN IN GALLIPOLIS, OHIO WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WOULD BECOME AVAILABLE IN THE SPRING OF 2018. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11060991January 7, 2018
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM
SO THE CAR HAS A ACTUATOR CONTROL SYSTEM STUCK OPEN. I HAVE HAD IT AT THE FORD DEALERSHIP TWICE NOW AND WILL BE GOING BACK ON MONDAY AGAIN FOR THE SAME ISSUE. WHEN IT STARTS UP IT RUNS AT THE 1 RPM THEN IT GOES DOWN FROM THERE, NOT LETTING THE CAR GETTING ANY FUEL OR SPEED FOR IT TO GO FORWARD OR BACKWARDS. I HAVE CLEARED THE CODES AND WORKS FOR A FEW DAYS BUT THEN IT DOES IT AGAIN. THIS LAST TIME THE CODE WOULDN'T CLEAR OFF SO I WAS STUCK ON THE SIDE OF THE ROAD TO HAVE IT TOWED TO THE FORD DEALERSHIP. THE CODE ON IT IS P2111. JUST VERY FRUSTRATING KNOWING THAT I CANT REALLY ON MY CAR TO GET WHERE I NEED TO BE. THE FIRST TIME I WAS IN MY DRIVEWAY FIXING TO GO TO WORK WHEN IT HAPPENED AND COULDN'T GET OUT OF MY DRIVEWAY. THE SECOND TIME HAPPENED AGAIN IN MY DRIVEWAY BUT TOOK IT TO AUTOZONE TO CLEAR THE CODES. AND THE THIRD TIME I WAS DRIVING HOME FROM WORK LAST NIGHT ON 01/06/2018 WHEN IT STOPPED MY CAR ON THE HIGHWAY IN THE MIDDLE OF THE NIGHT. JUST DOESN'T GET ANY POWER TO THE CAR. MY COPY OF THE INVOICE IS IN MY CAR WHICH IS AT THE BILLINGSLEY FORD DEALERSHIP NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057641December 30, 2017
AIR BAGS
TAKATA RECALL MY PASSENGER AIR BAG HAS NOT BEEN REPLACED AND LEAVES PASSENGERS OF THIS VEHICLE IN HARMS WAY IF IN INFLATES DO TO A COLLISION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057192December 28, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (VAN HORN HYUNDAI OF FOND DU LAC, N6652 ESTERBROOK RD, FOND DU LAC, WI 54936, (920) 924-0000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HIM THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056639December 26, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (COCONUT POINT FORD, 22400 S TAMIAMI TRAIL, ESTERO, FL 33928) WAS CONTACTED AND CONFIRMED THAT THE PARTS WOULD NOT BE AVAILABLE FOR THE RECALL REMEDY UNTIL SPRING OF 2018. THE MANUFACTURER WAS CONTACTED AT 866-436-7332 AND STATED THAT THEY WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055565December 19, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V319000 (AIR BAGS) AND 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (WORLD FORD PENSACOLA, 6397 PENSACOLA BLVD, PENSACOLA, FL 32505, PHONE NUMBER: 850-476-9050) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054967December 15, 2017
AIR BAGS
TAKATA RECALL - I RECEIVED A RECALL NOTICE FROM FORD IN MID 2016 THAT BOTH THE DRIVER AIRBAG (15S21) AND PASSENGER AIRBAG *16S26) WERE RECALLED. FORD REPLACED THE PASSENGER AIRBAG BUT TO DATE TELLS ME THERE ARE NO PARTS TO REPLACE THE DRIVERS AIRBAG. I AM TOLD THAT IF THE BAG INFLATES THE DRIVER COULD BE KILLED. SO, WHY CAN'T FORD, IN OVER A YEAR, GET REPLACEMENT PARTS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052896December 7, 2017
AIR BAGS
TAKATA RECALL, I HAVE BEEN WAITING MORE THAN A YEAR TO HAVE THE AIRBAG REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048633November 27, 2017
SERVICE BRAKES, AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO STOP THE VEHICLE. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE CHEST, STERNUM, AND BACK, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOWING FACILITY. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11048726November 27, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (PRICE FORD OF TURLOCK, 5200 N GOLDEN STATE BLVD, TURLOCK, CA 95382 (209) 669-5200) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT RECEIVED A LETTER FROM TK HOLDINGS, ALERTING HIM THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048748November 27, 2017
AIR BAGS
TAKATA RECALL" THE PASSENGER AIRBAG WAS NEVER REPLACED SINCE THE START OF THE AIRBAG RECALL..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046020November 14, 2017
AIR BAGS
TAKATA RECALL. REPLACEMENT AIR BAGS ARE UNAVAILABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043645November 6, 2017
UNKNOWN OR OTHER
WRENCH INDICATOR LIGHT CAME ON YESTERDAY AS WELL AS MY SERVICE ENGINE SOON LIGHT AND I HAVE NO POWER IN REVERSE OR DRIVE. IT STARTS TO WORK AND WILL GO OFF FOR A BIT BUT DOES THE SAME AGAIN. APPARENTLY THERE WAS A CUSTOMER SATIS. PROGRAM 16B23 LETTER THAT WENT OUT TO FIX THIS THAT I NEVER RECEIVED. FORD NOW WILL NOT HONOR IT TO BE FIXED D/T THE LETTER EXPIRED 9/30/17. THE LETTER I NEVER RECEIVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043608November 5, 2017
AIR BAGS
TAKATA RECALL - I RECIEVED A RECALL NOTICE LAST YEAR TO GET MY AIR BAG ON THE PASSENGER SIDE FIXED, AND IT STILL IS NOT FIXED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042868November 3, 2017
AIR BAGS
TAKATA RECALL DEALER CANT GET PARTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041616October 31, 2017
AIR BAGS
TAKATA RECALL. I HAVE TRIED TO OBTAIN A REPLACEMENT AIRBG FOR THE PASSENGER SIDE SINCE 2016-07-21. I WAS TOLD THEN MY SERVICE MANAGERS THAT THERE ARE NO REPLACEMENTS AVAILABLE AND HAVE BEEN TRYING EVER SINCE TO OBTAIN ONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041708October 31, 2017
AIR BAGS
TAKATA AIRBAG: FORD INC HAS FAILED TO RESOLVE THE PASSENGER SIDE AIRBAG AFTER NEARLY 18 MONTHS, DESPITE SEVERAL EMAILS AND TELEPHONE CALLS. THEIR EMAIL INDICATES THAT CERTAIN REGIONS OF THE COUNTRY, SUCH AS THOSE WITH HIGH TEMPERATURES AND HUMIDITY ARE BELIEVED TO HAVE THE HIGHEST RISK OF FAILURE AND ARE PRIORITIZED. I LIVE IN NORTH CENTRAL FLORIDA -- WHICH MEETS THE CRITERIA THEY HAVE ESTABLISHED BUT THEY CONTINUE TO STATE THEY HAVE NO REPLACEMENT AIRBAGS. IN ADDITION TO THE POTENTIAL PHYSICAL RISK I AM CONCERNED THAT THE VALUE OF THE VEHICLE IS SUBSTANTIALLY REDUCED IF THIS IS NOT CORRECTED AND REQUIRING ME TO RETAIN THE VEHICLE UNTIL THEY MANAGE TO RESOLVE THE PROBLEM DEPRECIATES THE WORTH OF THE VEHICLE AT SALE OR TRADE-IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041046October 30, 2017
AIR BAGS
TAKATA RECALL. TAKATA HAS DECLARED BANKRUPTCY (CH 11 CASE NO. 17-11375 (BLS)) AND SENT OUT POSTCARDS THAT STATES: "IF YOUR VEHICLE CONTAINS A DEFECTIVE OR POTENTIALLY DEFECTIVE AIRBAG INFLATOR AND IS UNDER RECALL, CONTACT YOUR NEAREST DEALERSHIP IMMEDIATELY TO SCHEDULE A FREE REPAIR." THIS RECALL HAS BEEN IN EFFECT FOR OVER A YEAR, AND MULTIPLE CONTACTS WITH LOCAL DEALERSHIPS HAVE LED NO WHERE AS THEY STATE THAT THE PARTS ARE NOT YET AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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