Ford Mustang Complaints (2009)

181 consumer complaints on file.

#11040431October 27, 2017
AIR BAGS
THE DRIVER'S SIDE AIRBAG HAS BEEN REPLACED BUT NOT THE PASSENGER SIDE AND EVERY TIME I CONTACT THE DEALERSHIP ABOUT THIS ISSUE, I AM TOLD THAT THE AIRBAGS ARE NOT AVAILABLE YET AND THEY HAVE NO IDEA WHEN THEY WILL BE AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040465October 27, 2017
AIR BAGS
TAKATA RECALL FOR OVER 1 1/ 2 YEARS AND STILL NO PARTS ARE AVAILABLE FOR THIS RECALL!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039985October 26, 2017
AIR BAGS
TAKATA RECALL I HAVE NOT RECEIVED INFORMATION FROM A DEALERSHIP SAYING THAT MY AIR BAG RECALL CAN BE FIXED. THEY JUST CONTINUALLY SAY WE DO NOT HAVE THE PART YET TO FIX THE RECALL ON YOUR AIRBAG. I FEAR FOR MY LIFE AND MY PASSENGERS LIFE IF THIS RECALL ON THE AIRBAG IS NOT FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040254October 26, 2017
AIR BAGS
TAKATA RECALL...AIR BAG RECALL IS INCOMPLETE, REMEDY NOT AVAILABLE YET. WENT TO DEALERSHIPS FOR REPAIRS AND THEY SAID THEY HAVE NO PARTS TO MAKE NECESSARY REPAIRS AND TO CALL ON OCCASION TO GET UPDATES. MY CONCERN IS, WHY IS THIS ISSUE NOT GETTING RESOLVED BEFORE SOMETHING HAPPENS TO ME OR MY LOVED ONES? NHTSA # 17V024 MANUFACTURER # 17S01
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039531October 25, 2017
AIR BAGS
TAKATA RECALL-PASSENGER SIDE AIRBAG INFLATOR->FORD IS INCOMPLETELY NOT REPLACING THESE IN A TIMELY FASHION. I HAVE WAITED OVER A YEAR TO HAVE THE DRIVER'S AIRBAG REPLACED, AND NOW OVER 6 MONTHS FOR THE PASSENGER SIDE -AND THEY STILL HAVE NOT REPLACED IT. SOME TYPE OF PENALTY SHOULD BE METED OUT!! PLEASE HELP!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039861October 25, 2017
AIR BAGS
I RECEIVED A RECALL NOTICE OF TH AIRBAG NOT BEING SAFE AN SIERIOUS INJURY COULD OCCUR IF IN AN ACIDENT. CALLED TO SCHEDULED AN APPOINTMENT ,ONE AIRBAG HAS BEEN REPLACED. WAS TOLD IT WOULD BE ALRIGHT TO DRIVE CAR, BEEN ALMOST A YEAR STILL NO RESPONSE ON REPAIR. FEEL LUCK IS RUNNING OUT ON WHEN SOMETHING SERIOUS IS GOING TO GO WRONG. DEALER REALLY DON'T WANT TO DEAL WITH ME, EXCUSE AFTER EXCUSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039169October 24, 2017
AIR BAGS
TAKATA RECALL- RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035961October 23, 2017
AIR BAGS
TAKATA RECALL ISSUE. I HAVE WAITED OVER 1 YEAR FOR THE AIRBAG RECALL TO BE COMPLETED AT MY LOCAL DEALER. THEY ARE WAITING FOR THE AIR BAG RECALL PARTS AT AUTONATION FORD IN KATY, TX SINCE AUGUST OF 2016.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034617October 19, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED DON GASGARTH'S CHARLOTTE COUNTY FORD (3156 TAMIAMI TRAIL, PORT CHARLOTTE, FL 33952 (888) 313-9652) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034638October 19, 2017
AIR BAGS
I HAVE TAKEN THE CAR FOR THE RECALL AND THE AIRBAG ANNUNCIATOR IS ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034321October 18, 2017
AIR BAGS
GREENWAY FORD REPLACED MY DRIVER AIRBAG IN A TIMELY MANNER, HOWEVER I HAVE CONTACTED GREENWAY FORD IN ORLANDO, FL SEVERAL TIMES TO SCHEDULE THE REPLACEMENT OF MY PASSENGER AND SIDE AIRBAGS. AS OF THE LAST INQUIRY ON SEPT 16, 2017 HEY ARE SAYING THEY DON'T HAVE THE PARTS. NOW I SEE THAT TAKATA IS FILING BANKRUPTCY AND WILL DENY LIABILITY. I AM CONCERNED ABOUT NOT HAVING THESE AIRBAGS REPLACED. ARE THERE ANY OTHER OPTIONS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030427September 28, 2017
AIR BAGS
TAKATA AIRBAG RECALL 16V081- IT HAS BEEN MORE THAN A YEAR SINCE I WAS NOTIFIED OF THE RECALL AND THE FORD DEALERSHIP IN SAND CITY, CA. CYPRESS COAST FORD CONTINUES TO STATE THEY DO NOT HAVE THE PARTS TO SATISFY THE RECALL. I DRIVE THIS VEHICLE DAILY AND CONSIDER IT A RISK TO MY SAFETY THAT THE AIRBAG HAS BEEN RECALLED AND YET THERE IS NO RESOLUTION STILL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024923September 21, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (SPRADLEY BARR MOTORS, 2200 WESTLAND RD, CHEYENNE, WY 82001) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024151September 19, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE LOCAL DEALER (HARDEE FORD, 1305 W DANVILLE ST, SOUTH HILL, VA, 239700) WAS CONTACTED AT 434-447-3133 AND INFORMED OF THE WARNING LIGHT. THE CONTACT DID NOT SCHEDULE AN APPOINTMENT DUE TO THE DIAGNOSTIC FEE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY INFORMED HER OF DIAGNOSTIC CODE B2995, HOWEVER IT WAS NOT DIAGNOSED. THE CONTACT THEN INFORMED THE DEALER OF THE CODE PROVIDED TO HER WHERE THE DEALER STATED THAT THEY WOULD CONTACT THE MANUFACTURER IN REFERENCE TO IT. THE MANUFACTURER WAS CONTACTED AND DID NOT PROVIDE ANY FURTHER ASSISTANCE FOR THE RECALL EXCEPT FOR THE CONTACT TO SCHEDULE AN APPOINTMENT AND HAVE THE FAILURE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 54,291. THE VIN WAS INCOMPLETE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021387September 4, 2017
AIR BAGS
STILL WAITING FOR THE PART TO BE AVAILABLE FOR THE PASSENGER SIDE AIR BAG. IT'S BEEN PROBABLY A YEAR SINCE WE WERE NOTIFIED OF THE DEFECT FOR PASSENGER SIDE BAG. TO DATE, PART NOT READY. HAD THE DRIVER SIDE BAG REPLACED IN JUNE 2016. DO WE HAVE TO SUE TO GET THE REPLACEMENT INSTALLED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019412August 24, 2017
AIR BAGS
I RECEIVED A RECALL NOTICE ABOUT THE TAKAKA AIRBAGS PROBABLY 2 1/2 YEARS AGO. I HAVE RECEIVED SEVERAL NOTICES TO BRING MY CAR IN FOR THE PROBLEM, BUT WHEN I CALL TO SET UP AN APPOINTMENT I AM TOLD THAT THE PARTS ARE NOT AVAILABLE. AM I EVER GOING TO GET THE PROBLEM TAKEN CARE OF?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015367August 15, 2017
AIR BAGS
NHTSA RECALL: I AM HAVING A HDIFFICULT TIME HAVING MY CAR REPAIRED. THE DEALERS KEEP TELLING ME THAT THERE IS A PART SHORTAGE REGARDING THIS RECALL. I HAVE BEEN TRYING TO HAVE THIS FIXED FOR OVER A YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006393July 19, 2017
AIR BAGS
CALLED DEALER SEVERAL TIMES, KEEPS SAYING PARTS ARE UNAVAILABLE-KEEP GETTING DANGER DEFECTIVE MAILINGS - HOW CAN I GET FIXED IF NO PARTS??????????
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004268July 11, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE TO CLARION FORD (1214 E MAIN ST, CLARION, PA 16214) WHO STATED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THEY DID NOT KNOW WHEN PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003255July 6, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V319000 (AIR BAGS) AND 16V384000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE SUMMERVILLE FORD DEALER STATED THAT THE PARTS HAD NOT BEEN RECEIVED AND THERE WERE SEVERAL OTHERS IN LINE TO RECEIVE THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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