Ford Mustang Complaints (2000)

395 consumer complaints on file.

#10262644March 21, 2009
ELECTRICAL SYSTEM
1. THE CAR WAS SHUT OFF AND IT WOULD NOT START. I HAD TO HAVE THE VEHICLE TOWED TO THE FORD DEALERSHIP WHERE I WAS INFORMED THERE WAS A DEFECT IN THE IGNITION. 2. THE CAR HAD TO HAVE THE IGNITION SWITCH AND COMPONENTS REPLACED. 3. THE COST OF THE REPAIR WAS APPROXIMATELY $1,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262430March 19, 2009
STRUCTURE:BODY:DOOR
TL*THE CONTACT OWNS A 2000 FORD MUSTANG. THE CONTACT STATED THAT THE DOOR IS NOT LOCKING SECURELY ON HER VEHICLE. THE DEALER STATED THAT SOME SCREWS AND BOLTS WERE NEEDED UNDERNEATH THE VEHICLE TO HOLD THE DOOR CLOSED. THE DOOR MUST BE SLAMMED VERY HARD TO KEEP IT CLOSED AND THE HANDLES AND OTHER PARTS HAVE FALLEN OFF. UPDATED 04/15/09. *LJ UPDATED 04/16/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262263March 18, 2009
SEAT BELTS
THE SEAT BELT RETRACTOR MAY HAVE A PIN SHAFT IN THE SWITCHABLE ELR/ALR MECHANISM THAT IS INCORRECTLY FORMED. IN SOME CIRCUMSTANCES, THE SWITCHING MECHANISM COULD BECOME NONFUNCTIONAL, PREVENTING THE SEAT BELT WEBBING FROM BEING EXTRACTED FROM THE RETRACTOR. IT IS ALSO POSSIBLE THAT MALFUNCTION OF THE MECHANISM COULD PREVENT THE BELT FROM BEING SWITCHED INTO THE ALR MODE. THE ELR MECHANISM IS NOT AFFECTED BY THIS CONDITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258435February 12, 2009
SEAT BELTS, SEAT BELTS:FRONT:ANCHORAGE
TL*THE CONTACT OWNS A 2000 FORD MUSTANG. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE SEAT BELT FAILED. IT WILL NOT EXTEND MORE THAN THREE INCHES OVER OCCUPANTS IN THE FRONT SEAT. THE FORD MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE DEALER STATED THAT THE CONTACT WOULD HAVE TO PAY FOR THE REPAIR. THE FAILURE MILEAGE WAS 116,000. UPDATED 3/16/09 *CN UPDATED 03/19/09. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253564January 2, 2009
FUEL SYSTEM, GASOLINE
EVERY TIME I PUT FUEL IN THE CAR, IT STARTS LEAKING OUT. IT LEAVES QUITE A BIG PUDDLE OF GAS ON THE GROUND. WHEN I STOP PUTTING GAS IN, THE LEAK STOPS. I DON'T BELIEVE I AM LOSING ANY AT THE GAS TANK, JUST WHEN FILLING UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249748November 24, 2008
FUEL SYSTEM, GASOLINE
I HAVE WRITTEN TO FORD CONCERNING A FUEL LEAK ON MY 2000 MUSTANG. I WAS ADVISED TO TAKE IT TO MY DEALER TO DIAGNOSE THE PROBLEM. THE SERVICE TECHNICIAN INFORMED ME THAT THE FUEL FILLER NECK WAS RUSTED OUT AND HAD A HOLE IN IT DUE TO THE PLACEMENT OF A SHIELD ON THE TUBE. THE SHIELD HELD IN DIRT AND WATER WHICH ALLOWED IT TO RUST. IT WILL COST APPROXIMATELY $431.35 TO REPAIR. THIS PROBLEM WAS CAUSED BY A DESIGN FLAW BY FORD. IT IS EXTREMELY DANGEROUS. I CANNOT PUT GAS IN MY CAR WHEN MY CHILDREN ARE IN IT FOR FEAR THAT IT WILL CATCH ON FIRE. THE GAS JUST POURS OUT ONTO THE PAVEMENT. FORD NEEDS TO ISSUE A RECALL ON THIS IMMEDIATELY. I SHOULD NOT HAVE TO PAY FOR FORD?S MISTAKE. I HAVE A COPY OF THE INVOICE AS WELL AS THE REPAIR QUOTE FROM RAMEY FORD IN JOHNSON CITY,TN. I WILL FAX IT TO YOU IF YOU WISH. FORD HAS SENT ME AN EMAIL STATING THAT NOT ALL COMPLAINTS GET INVESTIGATED. THIS IS A SERIOUS SAFETY ISSUE. THESE CARS COULD POSSIBLY CATCH ON FIRE AND EXPLODE IF THIS PROBLEM IS NOT ADDRESSED. ALL MUSTANG OWNERS WHOSE CARS HAVE HAD THIS SHIELD PLACED ON THE FUEL FILLER TUBE NEED TO BE AWARE OF THIS SAFETY HAZARD BEFORE SOMEONE GETS SERIOUSLY INJURED OR KILLED. THIS ISSUE NEEDS TO BE INVESTIGATED AND FIXED IMMEDIATELY. I DON'T KNOW IF ANY OTHER MUSTANG OWNERS HAVE REPORTED THIS TO THE NHTSA BUT I HAVE SEEN POSTINGS FROM MUSTANG OWNERS ON SEVERAL INTERNET FORUMS COMPLAINING ABOUT THIS SAME ISSUE. PLEASE LET ME KNOW IF THERE IS ANY MORE INFORMATION THAT YOU NEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239891August 27, 2008
ENGINE AND ENGINE COOLING:ENGINE
MY 2000 MUSTANG GT, WITH THE 4.6 ENGINE AND WITH 80,000 MILES, EXPERIENCED A BLOWN OUT A SPARK PLUG WHILE ON THE HIGHWAY AT 55MPH. JUST THE SOUND OF THIS (A BIG "BANG!" WHEN THE PLUG HITS THE INSIDE OF THE HOOD AND THE ENGINE NOW MISFIRING, RUNNING ON 7 CYLINDERS) IS ENOUGH TO DISTRACT THE BEST DRIVER AND ALONG WITH THE LOST OF POWER IS AN ACCIDENT JUST WAITING TO HAPPEN. AFTER BEING ALMOST REAR ENDED, FORTUNATELY THERE WAS A PARKING LOT NEARBY THAT MY CAR BARELY COASTED TO. THE PLUG CAME COMPLETELY OUT OF THE CYLINDER HEAD AND WAS LAYING ON THE SIDE OF THE ENGINE WITH THE COIL STILL ATTACHED. I UNDERSTAND FROM FORD, THERE IS ONLY 3 TO 4 THREADS, IN THE CYLINDER HEAD, THAT HOLD THE SPARK PLUG IN. AS ANYONE WITH ANY ENGINEERING OR ENGINE KNOWLEDGE WOULD KNOW, 3 - 4 THREADS ARE NOT NEARLY ENOUGH TO SECURE A SPARK PLUG IN A CYLINDER HEAD WITH THE COMPRESSION PRESSURE OF THE PISTON. THIS IS CLEARLY A ENGINEERING DEFECT THAT COULD HAVE DISASTROUS EFFECTS IF MY CAR WAS UNABLE TO MOVE OFF THE HIGHWAY. THIS TIME LUCK PLAYED INTO IT (WITH A PARKING LOT NEARBY), BUT WHAT ABOUT THE NEXT TIME? AM I SUPPOSE TO STOP ON THE HIGHWAY AND TAKE MY CHANCES? A PLUG BLOWS OUT AND THERE ISN'T ANYWHERE TO PARK AND/OR THE PLUG ALSO TAKES OUT THE FUEL RAIL RESULTING IN A POSSIBLE FIRE. AS I STATED ABOVE: AN ACCIDENT JUST WAITING TO HAPPEN. AFTER FURTHER RESEARCH I'VE FOUND THAT THIS IS A COMMON PROBLEM ON FORD V8 ENGINES MADE FROM 1997-98 TO 2003. I'M REALLY CONFUSED AS TO WHY THERE HASN'T ALREADY BEEN A RECALL INVOLVING THESE ENGINES. IF I MAKE A MISTAKE, I'M HELD RESPONSIBLE FOR THAT MISTAKE. WHY SHOULDN'T FORD BE HELD RESPONSIBLE FOR THEIR FAILURES THAT COULD RESULT IN SERIOUS INJURY OR EVEN DEATH? THE NHTSA SHOULD IMMEDIATELY ISSUE A RECALL INVOLVING THESE FORD ENGINES. ANY NHTSA ACTION SHORT OF A RECALL IS JUST PLAIN IRRESPONSIBLE. THE NHTSA IS A GOVERNMENT AGENCY CHARGED WITH PROTECTING THE PUBLIC. PLEASE INVESTIGATE THIS FORD ENGINE DEFECT. THE AMERICAN PUBLIC DESERVES NOTHING LESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238753August 18, 2008
STEERING
TL*THE CONTACT OWNS A 2000 FORD MUSTANG. THE CONTACT STATED THAT THE STEERING WAS MAKING A NOISE. THE FOLLOWING DAY, HE FOUND FLUID ON THE FLOOR. THE CONTACT IS A MECHANIC AND DIAGNOSED THE FAILURE. HE FOUND METAL RUBBING AGAINST THE RUBBER, WHICH CAUSED THE RUBBER TO WEAR AND LEAK. THE CONTACT WILL REPLACE THE RUBBERS. THE CURRENT AND FAILURE MILEAGES WERE 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235850July 26, 2008
STRUCTURE
I HAVE A 2000 FORD MUSTANG GT. THE PAINT ALL OVER THE CAR IS CRACKING LIKE AN EGGSHELL. I CALLED FORD AND OF COURSE THEY SAID THE WARRANTY IS EXPIRED AND THEY WONDER WHY ALL THEIR SALES ARE DROPPING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230093June 6, 2008
SERVICE BRAKES, HYDRAULIC
I 'M HAVING PROBLEMS WITH THE BRAKES OF MY MUSTANG GT 2000. THIS CAR HAS ONLY 13500 DRIVING MILES AND FOR THREE OCCASIONS I HAD BEEN WITH THE BRAKES BECAUSE ITS HAS THE STICKING PROBLEMS (FRONT LEFT SIDE AND REAR RIGHT SIDE). EVENTUALLY THE PADS AND CALIPERS TURNED HOT AND BRAKES DO NOT STOP THE CAR. THE LAST TIME OF THIS EVENT THE CAR WAS ON AN ACCIDENTS AND WE WENT DOWN ON A HILL AND MY CAR BROKE DOWN THE FRONT PART. I WAS READING IN INTERNET MANY PEOPLE ARE HAVING THE SAME PROBLEMS WITH MUSTANG FROM 99-04. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10226572May 3, 2008
ENGINE AND ENGINE COOLING
SPARK PLUG BLOW OUT ON MY 2000 FORD MUSTANG GT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225475April 23, 2008
SEAT BELTS:FRONT, AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2000 FORD MUSTANG. WHILE DRIVING 45 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. SHE SUSTAINED INJURIES AND THE VEHICLE WAS DESTROYED. THE FRONT AIR BAGS FAILED TO DEPLOY. THE CURRENT AND FAILURE MILEAGES WERE 42,000. UPDATED 5/19/08 *CN THE SEAT BELT DID NOT PROPERLY RESTRAIN THE CONSUMER. UPDATED 05/19/08. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10221577March 18, 2008
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
MY MUSTANG DEVELOPED A FUEL LEAK AS THE RESULT OF THE FUEL TANK FILLER NECKS GROMMET FAILING. I INITIALLY SMELLED GAS AND AFTER FILLING UP THE TANK AND PARKING ON A HILL I NOTICE A LARGE SPOT OF GASOLINE ON THE PAVEMENT BELOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220673March 10, 2008
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2000 FORD MUSTANG GT. WHILE DRIVING 40 MPH IN THE RAIN, THE CONTACT CRASHED INTO ANOTHER VEHICLE AND A PINE TREE. THE FRONT DRIVER SIDE OF THE VEHICLE WAS DAMAGED. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THE VEHICLE WAS DESTROYED, ACCORDING TO THE INSURANCE COMPANY. THE FAILURE AND CURRENT MILEAGES WERE 73,000. UPDATED 3/25/08 *CN UPDATED 03/25/08 *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10216836February 4, 2008
ENGINE AND ENGINE COOLING:ENGINE
APPARENT HEAD GASKET LEAK - LOOSING COOLANT THROUGH EXHAUST ON 2000 MUSTANG WITH 3.8 LITER ENGINE. THIS IS A KNOW ISSUE WITH MID 90'S 3.8 FORD ENGINES AND STILL SEEMS TO BE AN ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205802October 16, 2007
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
I NOTICED AN EXHAUST LEAK FROM THE PASSENGERS SIDE EXHAUST MANIFOLD. TURNS OUT THE WELD THAT HOLD THE EXHAUST MANIFOLD TO THE REST OF THE EXHAUST HAS FAILED, IT IS NOW BEING HELD UP BY EXHAUST HANGERS AND METAL STRAPPING, UNTIL IT WILL BE REPAIRED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200676August 24, 2007
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
FORD DESIGNED THE A/C DRAIN LINE LOCATED ABOVE THE RIGHT EXHAUST PIPE LEADING TO THE CATALYTIC CONVERTER ON THE 3.8 LITER V6 ENGINE. THE COLD CONDENSATION FROM THE A/C DRIPPING ONTO THE PIPE CAUSES THE PIPE TO CRACK OR IN SOME CASES CAUSES THE CATALYTIC CONVERTER TO RUPTURE OR CRACK. THIS IS AN EXPENSIVE REPAIR. I KNOW OF 3 PEOPLE IN MY BUSINESS THAT THIS HAS HAPPENED TO IN JUST THE PAST 6 MONTHS. ONE CASE THE CONVERTER HAD TO BE REPLACED AND IN THE OTHER 2 THE EXHAUST PIPE HAD TO BE REMOVED AND WELDED AT THE CRACKS. STAINLESS STEEL PIPES ARE WELDED DIFFERENT THEN THE OLD STEEL PIPES AND REQUIRE A SPECIAL WELDING TECHNIQUE AND EQUIPMENT DRIVING UP THE COST OF THE REPAIR. THIS CRACK LEFT UNATTENDED COULD LEAD TO CARBON MONOXIDE ENTERING THE COCKPIT AREA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199403August 13, 2007
PARKING BRAKE:CONVENTIONAL
WHEN PARKING BRAKE IS ENGAGED WHILE IN NEUTRAL (MANUAL TRANSMISSION) ON A SLIGHT INCLINE. THE PARKING BRAKE WILL CLICK DOWN A FEW NOTCHES AND START ROLLING CAUSING PROPERTY DAMAGE OR EVEN DEATH OF AN INDIVIDUAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199299August 11, 2007
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
PLASTIC INTAKE MANIFOLD ON MY 2000 FORD MUSTANG GT CRACKED AND WAS LEAKING COOLANT. PART WAS REPLACED BY SANDERSON FORD IN GLENDALE AZ ON AUGUST 3, 2007 AT A COST OF $1406.01. THERE WAS A CLASS ACTION LAWSUIT AGAINST FORD IN REGARDS TO THESE DEFECTIVE MANIFOLDS BUT I AM OUTSIDE OF THE PERIOD OF WHICH IT WAS IN FORCE, BUT I FEEL THAT PERIOD WAS TOO SHORT AS MY VEHICLE WAS PURCHASED ON NOVEMBER 18, 1999 AND I AM THE ORIGINAL OWNER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196892July 19, 2007
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
FAULTY PARTS THAT WAS PART OF A CLASS ACTION LAW SUIT THAT FORD NEVER NOTIFIED ALL INVOLVED...THEREFORE, THEY HID FROM TELLING SO THAT THEY WOULDN'T HAVE TO PAY FOR ALL THE CARS WITH THIS FAULTY PART...PER FORDS CUSTOMER SERVICE, THE NOTICES ONLY WENT TO THE ORIGINAL OWNERS...NOT TRUE MY OTHER FORD HAD A RECALL AND I REC'D THAT INFO AND I WASN'T THE FIRST OWNER...THEY ARE HIDING FROM THEIR RESPONSIBILITIES...*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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