Ford Mustang Complaints (2007)

615 consumer complaints on file.

#10212072December 17, 2007
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2007 FORD MUSTANG. THE FRONTAL AIR BAG LIGHT FLASHES ON AND OFF INTERMITTENTLY WHEN A 13 YEAR OLD WEIGHING 115 POUNDS IS SEATED IN THE PASSENGER SEAT. THE DEALER SPOKE WITH THE MANUFACTURER AND THEY STATED THAT THE FLASHING LIGHT WAS A NORMAL OCCURRENCE. THE VIN AND DEALER INFORMATION WERE UNKNOWN. THE CURRENT MILEAGE WAS 1,000 AND FAILURE MILEAGE WAS 19.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210788December 4, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
JUST DRIVING NORMALLY, WHEN AUTOMATIC TRANSMISSION REACHES ITS OPERATING TEMPERATURE, A LOUD WHINE COMES FROM THE TRANSMISSION IN 2ND GEAR ONLY. BROUGHT THE MUSTANG BACK TO THE DEALER AND THE SERVICE ADVISOR COULD NOT VERIFY THE NOISE AND THEY REFUSED TO TAKE FURTHER ACTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210640December 3, 2007
TIRES:SIDEWALL
SIDEWALL SEPARATION OCCURRED AT STEADY-STATE, INTERSTATE, 60MPH SPEED, 15,000 ON VEHICLE NEW VEHICLE, TIRES HAD BEEN "ROTATED" TWO HOURS PREVIOUS, NEVER RUN UNDERINFLATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209790November 24, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
2007 MUSTANG GT EQUIPPED WITH THE 5RSS5 AUTOMATIC TRANSMISSION. "WHINING" SOUND COMING FROM THE TRANSMISSION WHEN IN 2ND GEAR AFTER IT HAS REACHED OPERATING TEMPERATURE. SERVICE ADVISOR ADVISED THAT ITS NORMAL AND NO SERVICE IS REQUIRED EVEN WITHOUT MECHANIC TO INSPECT THE PROBLEM. ADVISOR DID NOT WRITE UP SERVICE TICKET. LATER DISCOVERED A FELLOW OWNER HAD SAME PROBLEM AND IT FOUND THAT THE 2ND GEAR CLUTCH WAS FAULTY AND WAS RUBBING THE CASE FROM THE INSIDE CAUSING THE WHINING SOUND. CASE WAS REPLACED AND SOUND WAS GONE. ANOTHER INCIDENT WAS DISCOVERED, AND OWNER STATED IT LED TO COMPLETE FAILURE DUE TO METAL PARTICLES CIRCULATING IN THE SYSTEM DESTROYING THE OTHER GEARS AFTER PROLONGED USE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209241November 17, 2007
SERVICE BRAKES, HYDRAULIC:FLUID
NOTICED BRAKES FELT SOFT, WENT TO CHECK FLUID, NOTICED BRAKE FLUID WAS LEAKING OUT OF CAP AND MOISTURE WAS ACCUMULATING ON RESERVOIR-WIPED AWAY AND THE MOISTURE RETURNED, THE FLUID LEVEL WAS FINE BUT CONTINUOUSLY FLUID IS BUILDING UP. TOOK TO LOCAL FORD DEALER THEY SAID IT WAS FINE, HOWEVER DIDN'T MAKE AN ATTEMPT TO REPLACE CAP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209243November 17, 2007
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
LOOSE BOLTS ON DRIVERS ARM, NOT CLOSING EASILY. DEALER TIGHTENED BOLTS ON DRIVERS SIDE DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209244November 17, 2007
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
PASSENGER DOOR APPEARS TO BE OUT OF ALIGNMENT, DRAGGING-METAL CATCHING NOISE. WAITING TO RESOLVE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209202November 17, 2007
AIR BAGS
MY DAUGHTER WAS DRIVING DOWN THE GARDEN STATE PARKWAY ON THE MORNING OF 11/3/07 WHEN THE PASSENGER SIDE (SIDE) AIRBAG DEPLOYED FOR NO APPARENT REASON. SHE WAS OBVIOUSLY VERY SCARED BY THE AIRBAG DEPLOYMENT BUT MANAGED TO STAY IN CONTROL OF THE CAR AND AVOID CRASHING. WE BROUGHT THE CAR IMMEDIATELY TO THE DEALERSHIP WHERE SHE PURCHASED THE CAR. THE DEALER DEALT WITH FORD WITH REGARD TO THE INCIDENT AND ON THURSDAY 11/8/07 I GOT A CALL FROM THE DEALER SAYING THAT FORD DETERMINED THE AIRBAG DEPLOYMENT WAS CAUSED BY A STONE KICKING UP OFF THE ROAD AND HITTING THE UNDERSIDE OF THE CAR. MY CONCERN IS FOR MY DAUGHTER'S SAFETY AND NEEDLESS TO SAY I AM NOT SATISFIED WITH FORDS EXPLANATION ON THE CAUSE OF THIS ISSUE. FORD HAS NOT OFFERED ANY OTHER EXPLANATIONS OR TAKEN ANY ACTIONS THAT WOULD MAKE ME COMFORTABLE IN KNOWING THAT THIS WOULD NOT COULD NOT OCCUR AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208688November 12, 2007
FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES
I HAD THE SAME COMPLAINT ABOUT GAS FILL-UP. I LIVE NEAR THE BEACH AND I NOTICED SOMETHING RATHER STRANGE ABOUT THE WIND OFF THE COASTLINE. IF THE CAR WAS FACING EAST , IT FILLED JUST FINE BUT WHEN FACING WEST IT WOULD NOT FILL. THE DEALER WAS STUMPED. IT APPEARS THAT THE BREEZE/WIND CAUSES THE FUMES TO TRAP AND THE CAR THINKS IT'S FULL ALREADY . . . IT'S HARD TO BELIEVE BUT NO PROBLEM ANYMORE FILLING THE TANK - JUST KEEP THE CAR FACING THE WIND!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208595November 10, 2007
STRUCTURE:BODY:DOOR
DRIVER SIDE WINDOW DOOR AREA HAS A TAPPING AND POPPING SOUND WHEN GOING OVER BUMPS. THE WINDOW AND DOOR AREA ALSO PRODUCES A RUBBER RUBBING SOUND WHEN IT IS COLD AND OR DAMP. THE TAPPING NOISE GOES AWAY WHEN IT IS WARM OUTSIDE. I HAVE TOLD STAR FORD OF GLENDALE MANY TIMES THAT THE NOISES ARE MOSTLY WHEN IT IS COLD. FORDS Q.A.SUGGESTED THAT IT COULD HAVE BEEN FROM THE CONVERTIBLE TOP OR FROM THE ASSEMBLY LINE. STAR FORD WILL NOT TEST THE VEHICLE WHEN IT IS COLD OUT DUE TO THEIR WORK STARTING TIME. BY ONLY CHECKING IT WHEN IT IS WARM DEFEATS THE WHOLE PURPOSE OF FINDING THE PROBLEM. THE SERVICE MANAGER TOLD ME I SHOULD DRIVE THE VEHICLE UNTIL THE NOISE EVENTUALLY GOES AWAY AND THAT I HAVE 3 YEARS WARRANTY. HELP, I NEED SUGGESTIONS! FORD REFUSES TO WORK ON IT ANY LONGER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208535November 9, 2007
FUEL SYSTEM, GASOLINE:DELIVERY
TL*THE CONTACT OWNS A 2007 FORD MUSTANG. THE CONTACT STATED THAT HE COULD ONLY PUMP SIX GALLONS OF GAS INTO THE VEHICLE. THE PUMP HANDLE SUDDENLY STOPPED PUMPING GAS AND THERE WAS NO OVERFLOW, WARNING INDICATORS, OR NOISES. THE FUEL GAUGE INDICATED THAT THE FUEL TANK WAS HALF FULL. THE VEHICLE WAS TAKEN TO A DEALER AND THEY STATED THAT THERE WAS A TECHNICAL SERVICE BULLETIN FOR THE 2005 MODEL THAT WAS RELATED TO NHTSA CAMPAIGN ID NUMBER 10014651 (FUEL SYSTEM, OTHER). THE DEALER COULD NOT REPAIR THE FAILURE AND STATED THAT THE GAS TANK HAD TWO PARTS AND WAS NOT TRANSFERRING THE GAS TO THE SECOND TANK. NO REPAIRS WERE MADE. THE CURRENT MILEAGE WAS 3,065 AND FAILURE MILEAGE WAS 2,500. UPDATED 3/4/08 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206531October 22, 2007
FUEL SYSTEM, GASOLINE
2007 FORD MUSTANG: I HAVE HAD MANY PROBLEMS WHILE TRYING TO FILL TANK WITH FUEL. HAPPENS MORE THAN NOT. WHILE FILLING UP PUMP CLICKS OF LIKE TANK IS FULL, HOWEVER IT IS NOT. CAN TRY SEVERAL PUMPS AT SAME GAS STATION AND KEEPS CLICKING OFF. THEN JUST DRIVE A SHORT WAYS UP THE ROAD AND PUT ANOTHER 5 GALLONS IN. JUST ONE EXAMPLE. AFTER A FEW TRIPS TO THE DEALER, PROBLEM STILL OCCURS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205873October 16, 2007
UNKNOWN OR OTHER
TL*THE CONTACT OWNS A 2007 FORD MUSTANG. THE VEHICLE DID NOT COME EQUIPPED WITH AN ASHTRAY. THE CONTACT WENT TO THE DEALER AND ASKED THEM FOR AN ASHTRAY THAT WOULD FIT IN HIS VEHICLE. THE ONE HE RECEIVED FITS DIRECTLY BEHIND THE GEAR SHIFT AND WHENEVER HE SHIFTS GEARS, HE STRIKES THE ASHTRAY. THE ASHTRAY HAS A LID THAT FLIPS UP AND CUTS HIS LOWER ARM EVERY TIME. THE FAILURE MILEAGE WAS 386 AND CURRENT MILEAGE WAS APPROXIMATELY 450. UPDATED 10/30/07. *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10202764September 12, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
TL*THE CONTACT OWNS A 2007 FORD MUSTANG. WHILE DRIVING 35 MPH, THE STEERING WHEEL TIGHTENED AND MOVED TO THE RIGHT. CONSEQUENTLY, THE FRONT END OF THE VEHICLE FELL TO THE GROUND. THE CONTACT STATED THAT THE LOWER CONTROL ARM FAILED. THE VEHICLE HAS BEEN REPAIRED. THE CURRENT MILEAGE WAS 9,000 AND FAILURE MILEAGE WAS 7,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202807September 12, 2007
SUSPENSION:FRONT:CONTROL ARM
NOISE FROM THE FRONT END, A LOUD NOISE AND THE CAR DROPPED ON THE RIGHT SIDE, THE CONTROL ARM BROKE AT THE WELD. I HAD THE CAR FIXED THE DEALER GOT THE CAR AFTER AND CHANGED A FEW MORE PARTS THAT WENT BAD. FORD REFUSES TO PAY FOR THE BODY DAMAGE DONE BY THE DEFECTIVE PART. I STILL HAVE THE CONTROL ARM IN MY OFFICE FOR VIEWING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201149August 29, 2007
EXTERIOR LIGHTING:BRAKE LIGHTS, POWER TRAIN:AXLE ASSEMBLY, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
TL*THE CONTACT LEASES A 2007 FORD MUSTANG. THE CONTACT STATED THAT THE ELECTRONIC REMOTE DOES NOT WORK. IF THE DOOR IS OPENED MANUALLY, IT SHUTS DOWNS THE ELECTRONIC SYSTEM AND THE BRAKE LIGHTS. THE FAILURE WAS NOTICED WHILE DRIVING 40 MPH. THE SYSTEM WILL OPERATE NORMALLY AFTER A FEW MINUTES. THE DEALER REPLACED THE INSTRUMENTAL PANEL AND MODULES, BUT THE FAILURE WAS NOT CORRECTED. THE DEALER INFORMATION WAS UNKNOWN. THE CURRENT MILEAGE WAS 8,062 AND FAILURE MILEAGE WAS 6,700. THE DEALER STATED PROBLEM WITH REAR AXEL ASSEMBLY. UPDATED 09/26/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200394August 21, 2007
VEHICLE SPEED CONTROL
WITH FOOT OFF THE GAS PEDAL, CAR TAKES OFF AT 30 MPH (4,000 RPM) AND COULD NOT STOP. RAN A STOP SIGN CAR DID THIS TWICE WITHIN FIRST 250 MILES OF USE. WE ARE NOW AFRAID TO DRIVE IT AND ARE HAVING IT TOWED TO THE DEALER. IT HAPPENED WITH 2 DIFFERENT DRIVERS ON 2 SEPARATE DAYS. PLEASE BE ADVISED THIS IS A VERY DANGEROUS CONDITION. *TR THE CONSUMER STATED THE FLOOR MAT WAS INCORRECTLY INSTALLED BY THE SALESMAN AND THE FLOOR MAT WAS PROPERLY INSTALLED PROBLEM IS RESOLVED. UPDATED 09/11/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194941June 29, 2007
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2007 FORD MUSTANG. WHILE DRIVING, THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT HAS TAKEN THE VEHICLE TO THE DEALER THREE TIMES. THE DEALER FOUND NO FAILURES THE FIRST TIME. ON THE SECOND VISIT, THE DEALER STATED THAT THE FUEL THROTTLE HAD FAILED. AS OF JUNE 28, 2007, THE VEHICLE IS BACK AT THE DEALER FOR THE THIRD TIME AND THEY HAVE BEEN UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE CURRENT MILEAGE IS 3,100 AND FAILURE MILEAGE WAS 2,308.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194000June 22, 2007
SUSPENSION:FRONT:CONTROL ARM
TL*THE CONTACT OWNS A 2007 FORD MUSTANG. WHILE DRIVING 35 MPH, THE CONTACT HEARD A LOUD CLUNKING NOISE. THE FRONT PASSENGER SIDE OF THE VEHICLE DROPPED. THE VEHICLE WAS TOWED TO A MECHANIC WHO STATED THAT THE CONTROL ARM WAS BENT AND THE INNER WHEEL WELL AND FENDER WERE DAMAGED. THE MECHANIC STATED THAT IMPROPER WELDING OF THE CONTROL ARM TO THE BUSHING CAUSED THE FAILURE. THE CURRENT MILEAGE IS 6,700 AND FAILURE MILEAGE WAS 6,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193749June 19, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, STEERING:HYDRAULIC POWER ASSIST SYSTEM
2007 FORD MUSTANG GT HAS INTERMITTENT BRAKING PROBLEMS, IT PULLED HARD RIGHT/LEFT. I HAVE BEEN TO THE DEALERSHIP WHERE I PURCHASED THE VEHICLE TWICE, THE FIRST TIME THEY FELT IT AND CUT THE ROTORS. THE SECOND TIME THEY SAID THEY COULD NOT DUPLICATE PROBLEM. I WENT TO ANOTHER DEALERSHIP, WHO DETERMINED THIS CAR SHOULD GO TO ENGINEERING ,AND PROBABLY SHOULD BE BOUGHT BACK. AT THE TIME THE SERVICE MANAGER DROVE IT THE VEHICLE WAS ALL OVER THE ROAD. I CONTACTED FORD CUSTOMER SERVICE ON SEVERAL OCCASIONS, MOST RECENT ON 06/15/07, AND THEY WERE SUPPOSED TO CONTACT ME, NOTHING DONE AS OF YET. I AM STILL DRIVING THIS CAR AND IT IS NOT SAFE. I HAD NO CHOICE, IT WAS MY EVERYDAY VEHICLE. I TOLD FORD THEY SHOULD GET ME A CAR TO DRIVE, BUT NO RESPONSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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