Ford Mustang Complaints (2013)

271 consumer complaints on file.

#11328685June 13, 2020
POWER TRAIN
PURCHASED A 2013 FORD MUSTANG AUTOMATIC TRANSMISSION ON 5/31/2020. INSPECTED VEHICLE ON 6/6/2020 AND CAME OUT HAVING A BAD TRANSMISSION WITH INTERNAL CLUTCH DAMAGE AND VALVE BODY DAMAGE. WHEN DRIVING VEHICLE SKIPS HEAVILY FOR 1 TO 2 GEAR MAKING THE CAR UNSAFE TO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327478June 5, 2020
POWER TRAIN
I PURCHASED A USED 2013 FORD MUSTANG BOSS 302. THE CAR ONLY HAS 9,000 MILES ON IT. IT ONLY COMES WITH THE 6 SPEED MANUAL TRANSMISSION. IT HAS A CLUNKY SHIFT BETWEEN 1ST AND 2ND GEAR AND 5TH GEAR. YOU MUST SHIFT VERY SLOWLY WHEN IT IS COLD OR IT WILL GRIND THE GEARS. I HAVE LOOKED AT SEVERAL FORD BOSS302 FACEBOOK GROUPS AND EVERYONE STATES THEY WILL HAVE CLUTCH LOCKOUT IF THEY SHIFT AT HIGH RPM'S AND ULTIMATELY WILL HAVE TRANSMISSION FAILURE DUE TO A CLUTCH THAT IS UNABLE TO PROVIDE ENOUGH CLAMPING POWER TO HOLD THE FLYWHEEL WHEN SHIFTING. NUMEROUS USERS STATED THAT AS SOON AS THEY UPGRADED TO CLUTCHES BY MCCLEOD, EXEDY, OR MANTIC, THE PROBLEMS IMMEDIATELY WENT AWAY. THEY ALL STATE IT IS NOT THE TRANSMISSION, BUT THE FAULTY CLUTCH THAT CAUSES THE TRANSMISSION TO FAIL EVENTUALLY. THE BOSS 302 ENGINE HAS A 7,500 RPM REDLINE WHICH IS HIGHER THAN THE OTHER COYOTE 5.0 LITER ENGINES. THE CLUTCH CAN NOT HANDLE THIS HIGH RPM LIMIT. SO, BASICALLY FORD SOLD A PERFORMANCE CAR THAT YOU CAN'T DRIVE ANYWHERE NEAR ITS LIMITS BECAUSE OF THE FAULTY CLUTCH/TRANSMISSION. THEY SHOULD BE REQUIRED TO REPLACE THE STOCK CLUTCH WITH A HIGHER QUALITY AFTERMARKET CLUTCH. IF THEY REPLACE IT WITH THE SAME FORD CLUTCH, THE PROBLEM WILL REPEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286810December 4, 2019
STEERING
TL* THE CONTACT OWNS A 2013 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 55 MPH, THE POWER STEERING SUDDENLY MALFUNCTIONED. AS A RESULT, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A CURB. THERE WAS MINOR DAMAGE TO THE FRONT PASSENGER SIDE WHEEL. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. AFTER RESTARTING THE VEHICLE, THE STEERING WHEEL WAS DIFFICULT TO TURN IN EITHER DIRECTION AND THE MESSAGE "POWER STEERING SYSTEM MALFUNCTION" WAS DISPLAYED. APPROXIMATELY ONE WEEK LATER, THE STEERING WHEEL SEIZED AND COULD NOT BE TURNED AT ALL. DOWLING FORD (1011 S. MAIN ST, CHESHIRE, CT) WAS INFORMED OF THE FAILURES. THE MANUFACTURER PROVIDED CASE NUMBER: 25026398. THE CONTACT ALSO STATED THAT THE WINDSHIELD WIPERS MALFUNCTIONED AND WOULD ONLY OPERATE IN THE HIGH SETTING. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 88,000. *DT *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11268962October 16, 2019
AIR BAGS
2014 FORD MUSTANG, FORD FAILED TO REIMBURSE US ON PURCHASING OUR OWN FRONT AIR BAG IN ORDER TO REPLACE THEIR FAULTY FACTORY ONE. DID NOT HONOR FAULTY AIRBAG RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268158October 13, 2019
ENGINE, FUEL/PROPULSION SYSTEM
SOMETIMES LOSES POWER DRIVING DOWN THE ROAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267021October 8, 2019
POWER TRAIN
IN A NUT SHELL, LOOK UP FORD TSBS: 13-4-9 AND 13-6-8. 2013 MUSTANG, 65,700 MILES, WITH 6-SPEED AUTO (6R80) TRANSMISSION WILL SUDDENLY GET STUCK IN 5TH GEAR WHEN STARTING OR WHEN CRUISING AT HIGHWAY SPEEDS. VERY DANGEROUS WHEN PULLING OUT INTO TRAFFIC OR AN ON-RAMP AND SUDDENLY STUCK IN 5TH GEAR WITH NO ABILITY TO ACCELERATE. NOT TO MENTION POTENTIAL ROAD RANGE FROM DRIVERS BEHIND A CAR THAT CAN'T MOVE WHEN THE TRAFFIC LIGHT TURNS GREEN. THE ORANGE WRENCH, AIRBAG, LOW FUEL INDICATORS ILLUMINATED, THE SPEEDOMETER NEEDLE DROPS TO ZERO, ODOMETER, TRIP METER, "MILES UNTIL EMPTY" METER ALL DISPLAY DASHES WHILE DRIVING. SYMPTOMS WILL CLEAR AFTER AN IGNITION KEY CYCLE, BUT RETURN. TROUBLE CODES (DTCS) P0720 IS SOMETIMES STORED IN THE POWERTRAIN CONTROL MODULE. I'M CURRENTLY STUCK WITH A >$900 REPAIR BILL TO REPLACE THE LEAD FRAME ATTACHED TO THE VALVE BODY IN THE TRANSMISSION. PLEASE INCREASE SCOPE OF EXISTING RECALL FOR OTHER YEARS/MODELS WITH THE SAME 6R80 TRANSMISSION PROBLEM. FORD CSP 16N02 HAS ALREADY EXTENDED COVERAGE FOR 10 YEARS, 150,000 MILES ON OTHER VEHICLES WITH THIS SAME TRANNY, SO IT'S INCOMPREHENSIBLE THE 2013 MUSTANG ISN'T COVERED AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265508October 1, 2019
AIR BAGS
CAR HAS HAD THE AIRBAG LIGHT ON AND OFF. SINCE IT ALREADY HAD RECALL FOR IT AIRBAGS, IT SEEMS LIKE A FAULTY AIRBAG SYSTEM PROBLEM CONTINUES. LIGHT USUALLY COMES ON WHEN BEEN DRIVING FOR SEVERAL MILES AND STAYES ON. ONCE I TUNR THE IGNITION OFF, IT RESETS IT AND TURNING THE IGNITION ON AGAIN, THE LIGHT IS GONE, BUT WILL COME BACK AFTER DRIVING SEVERAL MILES BUT NOT ALWAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258710September 28, 2019
STEERING
WITHOUT WARNING MY ELECTRONIC POWER STEERING FAILED. THIS RESULTED IN THE STEERING SHAKING AND THEN LOCKING UP WHILE I WAS AT HIGHWAY SPEEDS. I THEN ONLY HAD MANUAL STEERING. WHEN I RESEARCHED THIS ONLINE, IT APPEARS TO BE A COMMON PROBLEM WITH MUSTANGS OF THESE YEARS AND ADJACENT YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257501September 23, 2019
POWER TRAIN
SIMILAR TO NOTICE 10091155, MY 2013 MUSTANG GT IS EXHIBITING SYMPTOMS OF EITHER A) SPEEDOMETER DROPS TO ZERO, CAR VIOLENTLY DOWNSHIFTS AT 70 MPH, LOCKING THE REAR TIRES, B) SPEEDOMETER DROPPING TO ZERO, ODOMETER GOING BLANK, CAR DOWNSHIFTING TO 5TH GEAR, AND "WRENCH" INDICATOR ILLUMINATING, OR C) SPEEDOMETER MOMENTARILY DROPPING OUT AND TRANSMISSION DOWNSHIFTING UNEXPECTEDLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255867September 16, 2019
ENGINE
TICK IN ENGINE AT IDLE DUE TO MANUFACTURING DEFECT EFFECTS BEHAVIOR OF DRIVER AND STRANGERS TOWARD OPERATOR HEARING, RESALE VALUE GREATLY EFFECTED. POOR LUBRICATION TO #1 VALVE TRAIN. TSB 12-1-17 DESCRIBES A FIX THAT CAUSES GREATER HARM BY STARVING EXHAUST CAM JOURNALS OF OIL BY USING OIL PLUGS TO BLOCK OIL FLOW THRU HYDRAULIC CAM TO THE EXHAUST CAM VALVE JOURNALS ON CYLINDER 3 AND 4. EFFORTS TO SECURE REMEDY OR REASONABLE INFORMATION TO EFFECT REPAIRS FROM FORD RESULT IN MISLEADING DIRECTIVES, OVER CHARGES AND DENIED ACCESS TO UPPER MANAGEMENT TO SECURE REASONABLE DISCUSSION AND OR MEANINGFUL REMEDY. NOISE IS ALWAYS PRESENT AT IDLE AFTER WARMED UP. LOUD OFFENSIVE IRRITATING. CONTACTED SEVERAL FORD DEALERS AND FORD CUSTOMER SERVICE. FORD REFUSES TO GIVE ACCESS TO UPPER MANAGEMENT FOR RESOLUTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242777August 9, 2019
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
WHILE DRIVING MY CAR IT WENT INTO A "LIMP MODE". IT HAS HAPPENED SEVERAL TIMES BUT THIS PARTICULAR DAY I WAS CROSSING AN INTERSECTION AND MY CAR JUST LOST POWER. I WAS ALMOST SMASHED ON EACH SIDE. A WRENCH LIGHT POPPED UP ON MY DASHBOARD AND THE CAR WOULD NOT MOVE. I WAS LITERALLY STUCK IN THE MIDDLE OF THE INTERSECTION. I HAD TO PLACE THE CAR IN PARK AND TURN IT OFF FOR 3 MINUTES. IT STARTED BACK UP BUT IT STILL DOES IT AT LEAST 5-6 TIMES A WEEK. I HAD THE THROTTLE BODY CLEANED AND IT STILL DOES IT. I AM ONLY THE SECOND OWNER OF THIS VEHICLE AND I TAKE GOOD CARE OF IT. I LOVE THE MUSTANGS, BUT IF I WOULD'VE KNOW OF THIS VERY SERIOUS SAFETY ISSUE, I WOULDN'T HAVE BOUGHT IT. I CAN BE DRIVING AT 60MPH AND THIS WILL HAPPEN. THIS IS VERY DANGEROUS AND FRIGHTENING. I'VE READ THAT SOME PREVIOUS FORD MODELS HAVE BEEN RECALLED FOR THIS SAME ISSUE. I DON'T UNDERSTAND WHY THE MUSTANGS HAVEN'T BEEN. THIS IS UNACCEPTABLE BY FORD. WHEN I CALLED THEM THEY JUST TOLD ME TO KEEP MY RECEIPTS. I CANNOT BELIEVE THEY ARE DOING THIS TO PEOPLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234672July 24, 2019
STRUCTURE:BODY
HOOD PAINT CORROSION. LIKE A LARGE AMOUNT OF OTHER PEOPLE, MY HOOD PAINT IS BUBBLING WITH 87K MILES ON MY CAR. I MAINTAIN MY CAR VERY WELL AND IS IN VERY GOOD SHAPE. I CONTACTED FORD AND I WAS TOLD IT WOULD BE SUBMITTED TO THEIR CLAIMS DEPARTMENT AND I HAVE NO HEARD BACK. IT'S BEEN SERVAL MONTHS. FORD KNOWS ABOUT THE ISSUE BUT WON'T COVER THEIR MANUFACTURING MESS UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218013June 5, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. BETHLEHEM FORD (2135 W UNION BLVD, BETHLEHEM, PA 18018) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209314May 22, 2019
POWER TRAIN
MY VEHICLE IS DOING THE EXACT SAME THING AS THIS RECALL #19S07 - 6R80 TRANSMISSION UNEXPECTED DOWNSHIFT INTO 1ST GEAR. MY VIN SAYS THERE IS NO RECALL YET IT IS HAPPENING TO MY CAR ON A SEMI REGULAR BASIS 2-3 TIMES PER WEEK. I DO NOT HAVE THE MONEY TO TAKE IT TO MY LOCAL FORD DEALER AND FEEL THIS VIN SHOULD BE RECALLED FOR THIS PROBLEM. THE CAR JUST DROPS DOWN INTO 1ST GEAR IRREGARDLESS OF SPEED. IT IS A DANGER TO MYSELF AND OTHER DRIVERS AROUND ME. I AM WRITING THIS DESPERATE EMAIL TO NHTSA TO PLEASE PUT MY CAR ON THIS RECALL ASAP AND ALSO DOCUMENTING THE FACT I AM TELLING YOU ABOUT THIS PROBLEM IN CASE THERE IS A FUTURE ACCIDENT FOR INSURANCE PURPOSES AND A LAW SUIT WAITING TO HAPPEN. PLEASE HELP ME. THIS VEHICLE IS DANGEROUS AND NEEDS REPAIR TODAY. I DO NOT HAVE THE MONEY TO TAKE IT TO FORD. I KNOW WHAT EVER THE COSTS IT WILL BE 500-1000 OR MORE. PLEASE RECHECK MY VIN: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207596May 14, 2019
POWER TRAIN
FROM A STOP, CAR WOULDN'T SHIFT PASS FIRST GEAR. HAD TO STOP, RESTART CAR. WRENCH AND EMPTY GAS WARNING LIGHTS CAME ON. WHILE TRAVELING, CAR SUDDENLY DOWNSHIFTED INTO FIRST GEAR. EMPTY GAS WARNING LIGHT CAME ON. HAD TO PULL OVER, RESTART CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195816April 12, 2019
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 FORD MUSTANG. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SPUTTERED AND HESITATED. THE SERVICE VEHICLE SENSOR DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE CONTINUED AND THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 34,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192081March 27, 2019
FUEL/PROPULSION SYSTEM
MY 2013 FORD MUSTANG WOULD LOSE ENGINE POWER AT HIGHWAY SPEED. WOULD STILL RUN VERY ROUGH, CHUGGING AT ABOUT IDLE. AFTER A RE-START IT WOULD RUN FOR A SHORT TIME AND REPEAT THE EVENT. HAD THE THROTTLE BODY REPLACE WITH A NEW FORD ONE AND THE PROBLEM RETURNED TWO WEEKS LATER. THE "WRENCH" LIGHT WOULD COME ON AND I WOULD LOSE POWER. VERY DANGEROUS AT FREEWAY TRAVEL. FORD SAYS THEIR RECALL DOES NOT APPLY TO MUSTANGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190072March 19, 2019
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
AFTER HAVING MY CAR FOR 5.5 YEARS, IT STARTED TO SHIFT GEARS ON ITS OWN (IT'S AN AUTOMATIC) AND BRAKE/STALL WHEN I'M GOING LOW SPEEDS. ESPECIALLY WHEN I'M AT A STOP LIGHT OR STOP SIGN, IT WILL NOT ALLOW ME TO ACCELERATE (BEEN STUCK IN MIDDLE OF INTERSECTIONS ABOUT 5 TIMES) EVEN WITH MY FOOT ON THE ACCELERATOR. THE ENGINE DOES NOT SHUT OFF...SO I WILL TURN MY CAR OFF AND BACK ON TO GET GOING AGAIN. ONE TIME I WAS ON THE FREE WAY WITH A FULL TANK OF GAS GOING 65 MPH AND MY DASH BOARD WENT COMPLETELY RED AND SPEEDOMETER WENT TO ZERO...THE CAR DID NOT STOP UNTIL I MANUALLY TURNED IF OFF ON THE SIDE OF THE ROAD. ALSO, IT ONCE DID THE OPPOSITE WHEN I WAS TRYING TO BRAKE BEFORE A RED LIGHT, THE CAR JOLTED/ACCELERATED FORWARD WHILE MY FOOT WAS ON THE GAS. I'VE REPLACED THE AIR FILTERS, BATTERY, ALTERNATOR, AND ENGINE'S WIRE HARNESS (ALL AT SEPARATE TIMES) AND THE ISSUE REMAINS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183595March 2, 2019
POWER TRAIN
CAR SHIFTS DOWN BY ITSELF AND SHOWS DASHES ON THE ODOMETER AS THE SPEEDOMETER GETS STUCK ON ZERO. IT ALSE SHOWS WRENCH LIGHT WHEN THIS HAPPENS. THE 2013 MUSTANG HAS 6R80 TRANSMISSION AND THE DEALERSHIP IS CHARGING ME 950$ TO FIX THE CAR. THEY SAID THEY WILL REPLACE THE MOLDED LEADFRAME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11179852February 13, 2019
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
MY 2013 FORD MUSTANG FEELS AS IF IT DROPS INTO 1ST GEAR WHILE AT A SPEED OF 40 TO 60 MPH FEELS AS IF THE CAR BRAKES ON ITS OWN RPMS WILL GO UP BUT SPEEDOMETER WILL BE ON 0 MPH. I THINK THE F 150 IS HAVING A SIMILAR PROBLEM AND MY MUSTANG DOES HAVE THE V6 AUTOMATIC TRANSMISSION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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