Ford Mustang Complaints (2004)

130 consumer complaints on file.

#10222080March 23, 2008
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
2004 FORD MUSTANG REAR BRAKE CALIPER/PISTON FAILURE. THE FAILURE RESULTED IN A NEAR FIRE ON THE RIGHT REAR OF THE VEHICLE. END RESULTS IN REPLACEMENT OF THE ROTOR, CALIPER, AND BRAKE PADS. THE LEFT REAR BRAKE SYSTEM WAS UNAFFECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219762February 29, 2008
AIR BAGS:FRONTAL
DRIVING ON HIGHWAY AT 50 MPH AND HIT BLACK ICE AND LOST CONTROL. KNOCKED DOWN A 6*6 INCH SIGN POST . CONTACT POINT WAS RIGHT FRONT BUMPER. FRAME WAS BENT, MASSIVE FRONT END DAMAGE . CAR WAS WRITTEN OFF. NEITHER AIR BAG DEPLOYED. WHIPPING FORWARD ACTION CAUSED A BROKEN BACK. SINGLE VEHICLE ACCIDENT AND LONE OCCUPANT. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10213686January 4, 2008
TIRES:SIDEWALL
TL*THE CONTACT OWNS A 2004 FORD MUSTANG. THE VEHICLE HAS GOODYEAR EAGLE LS, SIZE P225/55/R16 (NA) TIRES. WHILE DRIVING APPROXIMATELY 55 MPH, THE SIDEWALL OF THE PASSENGER REAR TIRE BLEW OUT WITHOUT WARNING. THE CONTACT PULLED OFF THE ROAD AND AAA REPLACED THE TIRE. THE TIRE PRESSURE WAS NORMAL. THE POWERTRAIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213004December 27, 2007
POWER TRAIN:MANUAL TRANSMISSION, PARKING BRAKE
CAR WAS PARKED ON HILL WHILE IDLING WITH PARKING BRAKE ON, WHEN THE CAR ROLLED DOWN THE HILL, RESULTING IN OVER $5,000.00 IN DAMAGES. THE BREAK HANDLE WAS STILL IN THE UP POSITION. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10212603December 23, 2007
UNKNOWN OR OTHER
I OWNED A 2004 MUSTANG, MACH I PKG, WITH A SHAKERHOOD/COBRA JET, POLICE INTERCEPTOR/ 5 SPEED: $40,000.00 VEHICLE. IT HYDROPLANED DURING A RAIN STORM HERE IN GEORGIA ON THE ABOVE DATE. IT CAUSED ME TO GO DOWN A 26 FOOT RAVEEN AND I HIT A SEWER CAUSING MY VEHICLE TO GO INTO A VERTICAL POSITION STRIKING A TREE. SEAT BELTS WERE WORN. I WAS NOT SPEEDING; THIS HAS BEEN PROVEN BY THE TOWING COMPANY. WHEN AIR BORN IF YOU TURN THE KEY THE LAST MPH WILL APPEAR. IT SHOWED 30MPH. BESIDES, I WAS IN 2ND OR 3RD GEAR WHICH RUNS MAX AT 30MPH/SPEED LIMIT POSTED 35MPH FOR THAT AREA. I REMEMBER THE (R) REAR OF MY VEHICLE SLIP/SWING TO THE (R) CAUSING ME TO GO OFF THE ROAD AND DOWN THIS RAVEEN. IT WAS TOTALED. I NOW SUFFER FROM MANY INJURIES; YET, THE MOST SERIOUS INJURY IS A BRAIN INJURY. MY BRAIN HAS SEPARATED FROM MY FRONTAL LOBE. I SPOKE TO MANY MUSTANG OWNERS AND THIS IS NOT THE FIRST TIME THAT A MUSTANG OWNER HAS ENCOUNTERED HYDROPLANING AND BECOMING INVOLVED IN A SEVERE TRAFFIC ACCIDENT. I HAD MY TRACTION BUTTON ENGAGED AND STILL WHEN HITTING WET GRASS IT MADE NO DIFFERENCE. I'M COMPLAINING AND CONCERNED. I INTEND TO TAKE THIS TO THE TOP IF NEEDED. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10205063October 5, 2007
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TL*THE CONTACT OWNS A 2004 FORD MUSTANG. THE CONTACT STATED THAT THE TAIL PIPE WAS PROTRUDING TOO FAR FROM THE VEHICLE, WHICH CAUSED A MASSIVE INJURY TO HIS SON'S ARM. THE TAIL PIPE IS CUT IN A 2.9 INCH EDGE INSTEAD OF BEING ROUNDED. HE BELIEVED THAT IT SHOULD BE FURTHER BACK (APPROXIMATELY ONE INCH) TO AVOID INJURIES. THE FAILURE MILEAGE WAS 12500 AND CURRENT MILEAGE WAS 15,600 UPDATED 01/11/08. *LJ UPDATED*JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10202346September 10, 2007
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL*THE CONTACT'S DAUGHTER OWNS A 2004 FORD MUSTANG COBRA. WHILE DRIVING 25 MPH, THE CONTACT REMOVED HIS FOOT FROM THE ACCELERATOR PEDAL AND THE VEHICLE CONTINUED TO DRIVE FORWARD. HE STATED THAT THE PEDAL WAS STUCK TO THE FLOOR. THE VEHICLE DROVE OVER A CURB AND, CRASHED INTO A FENCE AND A POLE, AND THEN DROVE DOWN A SLIGHT EMBANKMENT. THE CONTACT RECEIVED RECALL NOTICE NUMBER 06S43, WHICH COULD NOT BE IDENTIFIED. THE CURRENT AND FAILURE MILEAGES WERE 65,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10198490August 4, 2007
AIR BAGS:FRONTAL
I WAS DRIVING HIGHWAY SPEED 68 MPH WHEN A CAR CROSSED THE MEDIAN 30 FEET IN FRONT OF ME AND I HAD A TOTAL LOSS HEAD ON COLLISION WITH NO AIR BAG..... IT FAILED TO OPEN ? *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10193214June 11, 2007
UNKNOWN OR OTHER
2004 FORD MUSTANG CUSTOMER BELIEVES THAT THE CAR IS A LEMON**CC THE CONSUMER PURCHASED A USED VEHICLE AND THE DEALERSHIP FAILED TO DISCLOSE TO HIM THAT THE VEHICLE HAD PREVIOUSLY BEEN IN AN ACCIDENT. THE VEHICLE HAD MAJOR MECHANICAL PROBLEMS AS A RESULT OF THE ACCIDENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185621March 20, 2007
STEERING:HYDRAULIC POWER ASSIST:PUMP
POWER STEERING UNIT WAS EXCESSIVELY NOISY AND DISTRACTING... LOCKS UP ON HARD TURN. DEALER SAYS NATURE OF THE BEAST, WON'T REPLACE IT. COMPLAINED 3 TIMES, CAR JUST WENT OUT OF WARRANTY... SEVERAL HUNDRED LOCAL POLICE CRUISERS HAVE HAD THEIR POWER STEERING REPLACED, BY DEALER AFTER "NEGATIVE PUBLICITY ON TV...DEALERS ATTEMPT TO MAKE YOU OUT AS STUPID, AND KEEP OBFUSCATING TILL YOU JUST GO AWAY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10179074January 18, 2007
AIR BAGS:FRONTAL
FOLLOWING A FRONTAL ACCIDENT AT 40 MPH NEITHER FROM AIR BAG DEPLOYED FROM MY 2004 FORD MUSTANG, VIN [XXX]. *NM UPDATED 07/11/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10177142December 27, 2006
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, POWER TRAIN:AXLE ASSEMBLY
A FEW DAYS PRIOR MY CAR MADE A SQUEALING NOISE WHEN I STOPPED. ON DEC 25, 2006 I WAS TRAVELING DOWN A RESIDENTIAL STREET WHEN MY AXLES SHIFT AND MY CAR TIRES LOCKED UP, IT WAS APPROXIMATELY 1/8 MILE FROM MY HOME. THE STEERING WHEEL WAS SHIFTED APPROXIMATELY 90 DEGREES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168352September 15, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
2004 FORD MUSTANG GT CONVERTIBLE. FRONT RIGHT BRAKE FAILURE. WHILE DRIVING TO WORK AT 5:00 AM THE PAVEMENT WAS DAMP FROM RAIN I TRIED TO APPLY THE SERVICE BRAKES TO SLOW THE VEHICLE PRIOR TO EXITING FROM ONE FREEWAY TO THE OTHER. THERE WAS A LOUD NOISE FROM THE RIGHT FRONT AND A SCRAPING NOISE. I TRIED TO APPLY THE BRAKES AGAIN AND THE PEDAL WENT TO THE FLOOR. AS I WAS DRIVING AT FREEWAY SPEEDS, I DOWN SHIFTED INTO THE NEXT LOWER GEAR WHERE THE REAR OF THE CAR SPIN OUT AND ACROSS 4 LANES OF THE FREEWAY I WAS TRYING TO ENTER AND INTO THE MEDIAN STRIP. AS AN AUTOMOTIVE ENGINEER I BEGAN THE INVESTIGATION AT THE SCENE. WHAT I FOUND WAS AS FOLLOWS: THE RETAINING BOLTS FOR THE BRAKE CALIPER FAILED CAUSING THE BRAKE CALIPER TO FALL OFF AND HANG BY THE FLEXIBLE BRAKE HOSE. ONCE THE BRAKE CALIPER WAS LOOSE, THE PISTONS WERE FORCED OUT OF THEIR BORE BY THE HYDRAULIC PRESSURE THEREFORE CAUSING THE PEDDLE TO GO TO THE FLOOR. THE VEHICLE HAS ONLY 24622 MILES ON THE ODOMETER AND HAS NOT HAD BRAKE SERVICE HOWEVER THE CALIPERS WERE SPRAY PAINTED (NOT REMOVED) BLACK TO PREVENT CORROSION AND FAILURE DUE TO BEING STORED OUTSIDE DURING THE WINTERS. BECAUSE THE CALIPERS HAVE BEEN PAINTED THE SERVICE MANAGER HAS REFUSED TO REPAIR AS HE FEELS THE BRAKES HAVE BEEN TAMPERED WITH. I RESEARCHED THE ISSUE FURTHER AND FOUND THAT THE BOLTS AND CALIPER ASSEMBLY ARE INVERTED DELTA SAFETY RELATED COMPONENTS AND THE BOLTS SHOULD HAVE LOCK PATCH (THREAD LOCKING) TO PREVENT THEM FROM BACKING OUT. I ALSO LEARNED FROM SOURCES WITHIN FORD THAT THIS HAS BEEN AN ISSUE ACROSS THE VEHICLE OFFERINGS FROM FORD AS THERE WERE COST REDUCTIONS THAT MODIFIED THE PARTS AND THE SUPPLIER FOR THE COMPONENTS CHANGED. THE VEHICLE IS IN STORAGE RIGHT NOW AND AVAILABLE FOR YOUR REVIEW. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10160785June 26, 2006
TIRES, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
DT*: THE CONTACT STATED THERE WERE TWO SEPARATE BLOWOUTS ON SAME TYPE OF TIRE WHILE DRIVING AT 80 AND 50 MPH. THE WEATHER CONDITIONS WERE DRY AND NO DEBRIS WAS ON THE ROAD. THERE WERE NO REPORTS FILED OR PICTURES TAKEN. UPDATED 7/25/2006 - GOODYEAR EAGLE ZR TIRES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155565April 18, 2006
AIR BAGS:FRONTAL
FRONT IMPACT 35-40 MPH AIRBAGS NEVER DEPLOYED. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10151578March 1, 2006
UNKNOWN OR OTHER
MY ACCELERATOR PEDAL GOT STUCK UNDER MY CARPET AND ALMOST CAUSED ME TO WRECK!! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150189February 13, 2006
STRUCTURE:BODY:HOOD, SUSPENSION
I BROUGHT THIS CAR ON 07/07/04. AT THREE MONTHS THAT I BROUGHT THE CAR I NOTICE THAT THE CAR WASN'T DRIVING RIGHT THE CAR DOESN'T STAY STRAIGHT ON THE ROAD. I GOES SIDEWAYS AS I DRIVE. I TRIED TO FIX THE CAR MANY TIMES AND IT STILL DRIVES THE SAME WAY. ALSO THE HOOD IS NOT PUT ON PROPERLY. I WANT TO CANCEL THE PURCHASE OF THIS CAR. IS GIVING ME TO MANY PROBLEMS AND IT IS JUST COSTING ME MORE MONEY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148327January 22, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
ANTI-LOCKING BRAKING SYSTEM (ABS) AND TRACTION CONTROL FAILED. THE SERVICE LIGHT WENT ON AND I IMMEDIATELY TOOK THE CAR IN FOR REPAIR. THE FIRST REPAIR TOOK PLACE BETWEEN NOV. 11, 2005 AND NOV. 18, 2005. THE SAME PROBLEM OCCURRED IN DECEMBER 2005. THE SECOND REPAIR TOOK PLACE BETWEEN DEC. 21, 2005 AND DEC. 30, 2005. THE SAME SYSTEMS FAILED A THIRD TIME. (JAN. 21, 2006) I AM IN THE PROCESS OF MAKING ANOTHER APPOINTMENT. ON THE FIRST REPAIR, THEY REPLACED PART # FMC 2R3Z 2C219 CA (CONTROL) ALSO FMC 2R3Z 2C219 CA (CORE CHG) DURING THE NEXT REPAIR THEY REPLACED PART # FMC F7ZZ 2C204 AB (SENSOR ASY). DURING THESE REPAIRS, THE DOWN TIME ON MY VEHICLE HAS BEEN A TOTAL OF 4 DAYS AND COUNTING. THE LAST INCIDENT ON JAN. 21, 2006 WAS FRIGHTENING. THE ABS SYSTEM WAS ENGAGING DURING NORMAL BRAKING. (STOPPING AT A LIGHT) I COULD FEEL THE SYSTEM TURNING ON AND OFF. I FELT AS IF THE CAR MIGHT NOT STOP. I TURNED AROUND AND WENT HOME. I FEEL THE CAR IS NOT SAFE TO DRIVE. I DO NOT HAVE ANY OF THE ORIGINAL PARTS FOR INSPECTION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148149January 19, 2006
ENGINE AND ENGINE COOLING:ENGINE
IN THE MORNING, AFTER DRIVING MY CAR APPROXIMATELY 10 MINUTES, (BEFORE ENTERING THE FREEWAY ON RAMP) THE ENGINE JUST SHUT OFF. I WAS ABLE TO TURN THE KEY TO THE OFF POSITION, AND WHILE STILL MOVING (IN SECOND OR THIRD GEAR) I WAS ABLE TO RESTART THE CAR ON THE FIRST ATTEMPT. I DID USE THE VEHICLE MID-DAY WITHOUT ANY MISHAPS. LATER THAT EVENING AFTER DRIVING HOME APPROXIMATELY 40 MINUTES, (AFTER EXITING THE FREEWAY) THE ENGINE SHUT OFF AGAIN (WHILE IN THIRD GEAR). I WAS ABLE TO AGAIN TURN THE KEY TO THE OFF POSITION, AND WHILE IN MOTION I WAS ABLE TO RESTART THE CAR ON THE FIRST ATTEMPT. ON THE DRIVE HOME THAT EVENING AND THE NEXT MORNING THERE WERE NO FURTHER MISHAPS. I CONTACTED THE FORD DEALER THAT EVENING, AND WAS ADVISED TO BRING IN THE CAR THE NEXT MORNING. I WAS NOT ADVISED TO HAVE IT TOWED OR THAT IT WOULD BE UNSAFE TO OPERATE. THE MECHANICS DROVE THE VEHICLE FOR 12 MILES, AND WERE UNABLE TO DUPLICATE THE MOTOR TURNING OFF. THEY ADVISED ME THAT THEY HAD THOROUGHLY CHECKED THE CAR, BUT WERE UNABLE TO FIND ANYTHING WRONG, AND THE CAR WAS READY TO BE PICKED UP. I WAS EXPRESSED MY CONCERN REPEATEDLY ABOUT DRIVING EVERYDAY ON THE FREEWAY TO THEIR REPRESENTATIVE, BUT WAS OFFERED NO EXPLANATION AS TO WHY THE ENGINE JUST TURNED OFF. AT THIS POINT I CONTINUE TO BE CONCERNED ABOUT THE SAFETY OF DRIVING THIS VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147210January 9, 2006
SUSPENSION:FRONT:MACPHERSON STRUT
POPPING/ METALLIC SOUND SIMILAR TO SOUND WHEN CRUNCHING A SODA CAN, A METALLIC POPPING SOUND FROM PASSENGER FLOOR BOARD AREA. DOES IT UNDER VARIOUS CONDITIONS, AND ONCE DID IT WHEN JUST GETTING INTO VEHICLE BEFORE STARTING, SEEMS TO BE LOAD RELATED AND SOME SORT OF STRESS RELIEF, BODY MOVEMENT SEEMS TO CAUSE IT. WAS CONFIRMED ON TEST DRIVE WITH A TECHNICIAN. THEY ATTEMPTED TO TIGHTEN FRONT SUSPENSION PARTS (TOURQUED ??) TRIED A POWER STEERING/RACK TSB WITH SOME SORT OF BRACKET ON RACK HOSES..... NO CHANGE, EXACT SAME NOISE, EVEN THOUGH FORD DOES NOT KNOW WHAT IT IS, THEY CLAIM IT IS NOT SAFETY RELATED..... POP CONTINUES .... VALUE OF CAR CONSIDERABLE LESSENED DUE TO NOISE ... SO ATTEMPTS TO SELL IT ARE IN VAIN... FORD HAS NOTHING BUT EXCUSES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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