Ford Mustang Complaints (2003)
231 consumer complaints on file.
- #10419418August 15, 2011SUSPENSION:REAR, SERVICE BRAKES, HYDRAULIC
UPPER RETAINING NUT CAME OFF RIGHT REAR SUSPENSION TRAILING ARM CAUSING POOR HANDLING AND A CLICKING NOISE OVER BUMPS AND DURING PARKING LOT MANEUVERS. A HOLE FORMED ON THE LEFT REAR BRAKE LINE FROM RUBBING AGAINST THE BODY OF THE VEHICLE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10414361July 19, 2011UNKNOWN OR OTHER, STRUCTURE:BODY
PUDDLE OF WATER IS FORMED IN THE "WELL" BEHIND THE BACK SEAT WHERE THE CONVERTIBLE TOP SITS WHEN LOWERED. I ALSO NOTICE MOISTURE IN THE OTHER AREAS SUCH AS REAR FLOOR MATS AND TRUNK. THIS HAPPENS AFTER RAIN OR AFTER CAR WASH. I'VE NOTICED HUNDREDS OF SAME ISSUES ALL OVER THE INTERNET AND FORUMS AND I HAVE ABSOLUTELY NO IDEA WHY NOTHING IS BEING DONE ABOUT THIS. THIS DISTRACTS THE DRIVER AND CAUSES SAFETY ISSUES.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10407047June 15, 2011POWER TRAIN:AUTOMATIC TRANSMISSION
THE PUSH BUTTON ON THE HANDLE OF THE SHIFTER THAT YOU HAVE TO PRESS TO GET IT OUT OF PARK ON MY 2003 MUSTANG IS STICKING. IT'S AS THOUGH YOU TRY TO PUSH IT WHILE NOT STEPPING ON THE BRAKE BUT WE ARE STEPPING ON THE BRAKE. WE TRY JIGGLING AND PUSHING AND AFTER A FEW MINUTES OF FIGHTING WITH IT, IT STARTS WORKING FINE UNTIL THE NEXT TIME I HAVE TO DRIVE IT SOMEWHERE. I HAD TO REPLACE THE SHIFT INTERLOCK CABLE DUE TO IT BINDING UP AND NOT RELEASING PROPERLY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10373955January 3, 2011EXTERIOR LIGHTING, SERVICE BRAKES, ELECTRIC, ELECTRICAL SYSTEM
BRAKE PEDAL SWITCH HARNESS CONNECTOR DEFORMED RESULTING IN INOPERATIVE BRAKE LIGHTS. WIRES NO LONGER FIT WITHIN PLASTIC CONNECTOR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10372731December 28, 2010STEERING
TL* THE CONTACT OWNS A 2003 FORD MUSTANG CONVERTIBLE. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH WHEN HE FELT AS THOUGH SOMETHING HAD FALLEN ON HIS LEG. THE CONTACT THEN NOTICED THAT THE WHEELS HAD DISENGAGED FROM THE TIRES AND THE STEERING BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE STEERING COLUMN WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED BUT ADVISED THAT THEY COULD OFFER NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 102,000. UPDATED 12/7/11 *CN
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10365006November 8, 2010AIR BAGS
AIR BAG FAILED TO DEPLOY. MAKING A LEFT HAND TURN FROM A DRIVEWAY INTO THE STREET AND WAS HIT WITH SPEED OVER 40MPH. COMPLETELY TOTALED THE FRONT END OF CAR AND BUCKLED THE HOOD SEVERELY. FRONT BUMPER COMPLETELY REMOVED. IMPACT WAS INITIALLY ON DRIVER SIDE, BUT THE ENTIRE FRONT END WAS DESTROYED. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10343755July 17, 2010SUSPENSION
I OWN A 2003 MACH 1 MUSTANG I HAVE HAD SEVERAL ISSUES I HAVE HAD TO REPLACE THE WHEEL BEARINGS 3 TIMES EACH ON THE 2 FRONT TIRES AND NOW I AM BEING TOLD THAT THE WHEEL BEARING ON THE 2 BACK TIRES ARE BAD MY CAR HAS ONLY 38,000 MILES AND I ALSO HAVE A PROBLEM WITH MY CAR STALLING I HAVE HAD THE CAR CHECKED AND NOTHING WAS FOUND. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10340003June 25, 2010VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2003 FORD MUSTANG. THE CONTACT STATED THAT THE CRUISE CONTROL INTERMITTENTLY WOULD NOT DEACTIVATE WHEN THE BRAKES WERE DEPRESSED WHEN DRIVING AT SPEEDS OF AT LEAST 65 MPH. THE CONTACT WOULD HAVE TO DOWNSHIFT IN ORDER TO GET THE STOP THE CRUISE CONTROL. THE DEALER STATED THERE WERE NO RECALLS FOR THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 67,000. UPDATED 8/2/10 *CN THE CONSUMER STATED WHENEVER HE USED THE CONTROL, THE VEHICLE WOULD SURGE AND INCREASE IN SPEED. HE WOULD HAVE TO DOWNSHIFT IN ORDER TO SLOW DOWN. UPDATED 08/09/10*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10329467May 9, 2010SEAT BELTS
PASSENGER SIDE FRONT SEAT BELT CONTINUALLY LOCKS UP. SEATBELT IS COMPLETELY INOPERATIVE RIGHT NOW AND WILL NOT RETRACT OR COME OUT. ASKED FORD ABOUT THE VOLUNTARY RECALL I HAD SEEN ELSEWHERE AND WAS TOLD THAT THERE WAS NONE AND PARTS WERE $300 TO FIX AND TWO HOURS OF LABOR TO INSTALL AND WOULD CARRY A 12 MONTH/12,000 MILE WARRANTY. TOLD THEM THAT SEAT BELTS WERE A SAFETY ISSUE THAT THEY NEEDED TO LOOK AT. RECEIVED A SEATBELT VIOLATION TICKET ON THE WAY HOME AND SINCE HAVEN'T DRIVEN THE VEHICLE WITH A PASSENGER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10327071April 22, 2010VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2003 FORD MUSTANG SVT COBRA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE SUDDENLY ACCELERATED AND THE PEDAL BECAME STUCK. A POLICE REPORT WAS FILED FOR WRECKLESS DRIVING. THE CONTACT REVIEWED RECALL 06V108000 (VEHICLE SPEED CONTROL: ACCELERATOR PEDAL) WHICH WAS DIRECTLY RELATED TO THE FAILURE BUT THE DEALER STATED THAT THERE WAS NO RECALL FOR THAT PROBLEM. THE VEHICLE HAD NOT BEEN REPAIRED WHEN THE COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS 38,900. THE CURRENT MILEAGE WAS APPROXIMATELY 40,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10306414February 5, 2010SEATS
TL*THE CONTACT OWNS A 2003 FORD MUSTANG GT. WHILE DRIVING APPROXIMATELY 35 MPH ON NORMAL ROAD CONDITIONS, SUDDENLY, THE FRONT DRIVER SEAT COLLAPSED IN A BACKWARD POSITION. THE CONTACT WAS ABLE TO CONTINUE DRIVING WITH CAUTION. THE CONTACT WAS ABLE TO DRIVE THE ONTO THE EMERGENCY LANE AND ADJUST THE SEAT ONTO THE TRACK. THE VEHICLE WAS ABLE TO RESUME OPERATION. THE DRIVER SUSTAINED MINOR BACK INJURY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPLACED THE TRACK ASSEMBLY SEAT. THE FAILURE MILEAGE WAS 104,679. UPDATED 3/10/10 *CN THE CONSUMER STATED THE SIR SLID BACK WHILE DRIVING. UPDATED 06/14/10 .*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10299667January 13, 2010SEAT BELTS:FRONT:RETRACTOR
TL*THE CONTACT OWNS A 2003 FORD MUSTANG. THE CONTACT OBSERVED THAT THE PASSENGER FRONT SHOULDER BELT RETRACTOR WAS INOPERATIVE. THE PASSENGER SEAT BELT RETRACTOR WEBBING FAILED TO EXTRACT WHENEVER WORN BY AN OCCUPANT. THE CONTACT HAD CONCERN OF THE SAFETY RISK INVOLVED. THE VEHICLE HAS NOT BEEN REPAIRED FOR THE MALFUNCTION. THE FAILURE MILEAGE WAS UNKNOWN. THE CURRENT MILEAGE WAS 98,000. THE VIN WAS UNAVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10286795October 8, 2009EQUIPMENT, EQUIPMENT ADAPTIVE/MOBILITY
TL* THE CONTACT OWNS A 2003 FORD MUSTANG. THE TOW DOLLY WAS MADE BY CROFT TRAILER, MODEL# CG85OT, AND SERIAL#15DF101W92AA04466. WHEN ATTEMPTING TO PLACE THE VEHICLE ON TOP OF THE TOW DOLLY A DISPLACED METAL PIECE BROKE THE HOOD LATCH ON THE BUMPER OF THE VEHICLE. HE STATED THAT THE METAL PIECE DID NOT BELONG THERE AND THE MALFUNCTION CAUSED $1000 WORTH OF DAMAGE. THE DEALER ADVISED HER TO CONTACT HER INSURANCE COMPANY FOR ASSISTANCE. SHE FILED CLAIM#[XXX] 1-800-677-1412-[XXX] WITH THE LIABILITY DEPARTMENT. THE FAILURE AND CURRENT MILEAGES WERE UNAVAILABLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10272748June 3, 2009EQUIPMENT
I HAVE OWNED A 2001 AND 2003 FORD MUSTANG AND A 2001 FORD EXPLORER ALL OF WHICH HAD A FACTORY IN DASH 6 DISC CHANGER. EACH ONE OF THESE VEHICLES HAVE HAD CD'S GET STUCK WHILE IT WAS BEING EJECTED AND WOULD JUST POP UP CD ERROR AND NOT WORK. ONCE IT STARTS IT HAPPENS AT LEAST ONCE A WEEK. I HAVE REPLACED ONE AND HAD THE SAME PROBLEM WITH IT. JUST LIKE ANYONE ELSE I ATTEMPTED TO GET THE CD PLAYER TO WORK AS I WAS GOING DOWN THE ROAD. IF YOU THE DASH IN THE RIGHT SPOT IT WILL WORK USUALLY. AS YOU CAN TELL THIS IS VERY DISTRACTING FROM DRIVING. I CANNOT SAY THAT IT HAS CAUSED ME AN ACCIDENT BUT I'M SURE THERE ARE PEOPLE OUT THERE THAT IT HAS. THERE ARE NUMEROUS FORUMS ON THE INTERNET ABOUT THIS PROBLEM. WHEN I CONTACTED FORD I WAS TOLD TO TAKE IT TO TRY TO TAKE IT TO THE SHOP. THAT THEY WORK WITH YA'LL ON RECALLS. I KNOW THIS MAY NOT SEEM LIKE SOMETHING THAT WOULD BE A HUGE SAFETY ISSUE DIRECTLY, BUT WHEN YOU LOOK AT HOW MANY LIVES ARE LOST BY DISTRACTED DRIVERS EVERYDAY IT TURNS INTO A HUGE PROBLEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10266007April 19, 2009SEAT BELTS
MY COMPLAINT IS ABOUT THE SEAT BELTS. THEY GET TWISTED UP EVERY TIME YOU USE THEM. MY PASSENGER SEAT BELT IS LOCKED RIGHT NOW AND I CANT EVEN USE IT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10263634March 30, 2009ENGINE AND ENGINE COOLING:ENGINE
ALL TECHNICAL SERVICE BULLETIN STATING THAT VEHICLES BUILT BEFORE 12/19/04 HAVE THIS PROBLEM. A ENGINE CYLINDER WITH NO COMPRESSION. FORD IS AWARE BUT DOES NOT WANT TO DO ANYTHING ABOUT IT. IF FACT THEY WANT THE DAMAGED PART RETURN AND IT'S NOT FOR A CORE EXCHANGE SINCE THE NEW PART HAS TO BE BRAND NEW REPLACEMENT. MUST BE FOR EVIDENCE OF FAULTY PART. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10262189March 17, 2009POWER TRAIN
MY 03' MUSTANG SPIT THE SPARK PLUG OUT OF THE HEAD,AGAIN, TAKING ALL THE THREADS WITH IT. NOW IT IS UNABLE TO RUN DO THE FACT IT HAS A MISSING PLUG. THE DEALERSHIP SAYS IT IS OUT OF THEIR HANDS DO TO NOT BEING UNDER WARRANTY ANY LONGER. FORD MOTOR CO. SAID THEY WILL NOT FIX THE CAR,IT IS OUT OF WARRANTY. SORRY THE SPARK PLUG WAS EJECTED OUT OF THE HEAD. WE CAN NOT FIX IT UNLESS YOU PAY FOR PARTS/LABOR OUT OF YOUR POCKET. THIS IS A VERY WELL KNOWN ISSUE FOR FORD, I DO NOT UNDERSTAND WHY THE ARE ACTING LIKE THERE IS NOT 1000'S OF PEOPLE THIS HAS HAPPENED TO. MY NEXT STEP IS TO HIRE A CLASS ACTION ATTORNEY AND SEE ABOUT GETTING MY CAR FIXED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10261541March 11, 2009TIRES:SIDEWALL
TL*THE CONTACT OWNS A 2003 FORD MUSTANG. THE VEHICLE HAS SUMITOMO HTRZII TIRES, SIZE 315/35/R17. THE TIRES WERE PURCHASED IN MARCH OF 2009. WHILE DRIVING 5 MPH AND ATTEMPTING TO MAKE A LEFT TURN, THE CONTACT STRUCK A ROUNDED CURB. THIS CAUSED A LARGE SLIT IN THE SIDEWALL OF THE TIRES. THE DAMAGE WAS INEXPLICABLE BASED ON THE NATURE OF THE IMPACT. SEVERAL TIRE DEALERS STATED THAT THEY HAVE SEEN THIS TYPE OF FAILURE NUMEROUS TIMES WITH THAT PARTICULAR TIRE BRAND AND MODEL. THE FAILURE MILEAGE WAS LESS THAN 200 MILES FOR THE TIRES. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 48,000. UPDATED 05/13/09. *LJ THE CONSUMER ALSO STATED HE HAS AN ISSUE WITH THE TIRE SIZE OF THE SIDEWALL. THE CONSUMER STATED A SIDEWALL O A 2 RATED TIRE, SHOULD BE JUST AS STRONG AS THE TREAD. UPDATED 05/13/09.*JB
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10248417November 11, 2008SUSPENSION
FOR 2 YEARS I HAVE OWNED A 2003 MUSTANG COBRA CONVERTIBLE. WHENEVER I REACH 60-65 MILES AN HOUR MY CAR START TO VIBRATE LIKE A WHEEL IS OFF BALANCE. I'VE GOTTEN NEW TIRES SEVERAL BALANCE BUT NOTHING AND ALIGNMENTS AND NOTHING SEEM TO HELP THE PROBLEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10244464October 6, 2008POWER TRAIN
SPARK PLUG WAS SPIT OUT OF HEAD. IT HAS THE FACTORY PLUGS IN IT NEVER BEEN CHANGED. THE DEALERSHIP SAID THAT NOTHING WAS WRONG WITH MY CAR,THE DEALERSHIP, CHECKED SPARK PLUG IN QUESTION,THEN TOLD ME THAT THERE WAS NOTHING WRONG WITH MY CAR AND SENT ME ON MY WAY. AT THIS POINT I DO NOT KNOW IF IT IS OK OR NOT? BUT I AM DRIVING IT TILL IT BREAKS AGAIN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0