Ford Mustang Complaints (2012)

469 consumer complaints on file.

#10423950September 6, 2011
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED THAT THE VEHICLE WOULD SHIFTS OUT OF GEAR WHEN TRAVELING AT HIGH SPEEDS. THE DEALER STATED THAT THE MANUFACTURER DESIGNED THE VEHICLE IN A MANNER THAT WOULD AVOID UP SHIFTING WHEN TRAVELING AT HIGH SPEEDS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 250.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423242September 4, 2011
POWER TRAIN
I BOUGHT A 2012 MUSTANG GT PREMIUM IN APRIL. STARTING AT ABOUT 2000 MILES, MY CAR HAS HAD A LARGE "THUNK" WHEN SHIFTING FROM 1ST TO 2ND GEAR, OCCASIONALLY CAUSING A "LOCK-OUT." USUALLY, THIS LOCKOUT OCCURS AT LOW SPEEDS (I.E. UNDER 15 MPH) OR OCCASIONALLY WILL OCCUR WHEN STOPPED THIS ISSUE HAS BEEN REPORTED TO THE LOCAL DEALERSHIP A TOTAL OF 3+ TIMES, WITH THE FIRST ACTION BEING A REPLACEMENT OF THE FLUID PER THE TSB. WHILE THIS IMPROVED THE ISSUE, IT DID NOT RESOLVE IT. THE SECOND TIME IT WAS DROPPED OFF, ONE OF THE SERVICE CONSULTANTS RECOGNIZED THE ISSUE. I REMOVED THE CAR FROM THE DEALERSHIP SINCE I WAS GOING ON A LONG VACATION WITH THE CAR. AFTER DROPPING IT OFF THE THIRD TIME, THE ISSUE WAS RECOGNIZED AGAIN (AFTER MUCH DELAY). THE DEALERSHIP TESTED ANOTHER CAR OF SIMILAR MILES, WHICH WAS "NOTCHY" BUT NOT TO THE EXTENT OF MY OWN VEHICLE. REGARDLESS, IT WAS NOT FOUND TO BE "EXCESSIVE." I ESCALATED MY CLAIM THROUGH A FORD SERVICE REP WHO SUBSEQUENTLY CALLED AND EXPLAINED THAT IT WAS NOT "EXCESSIVE" ENOUGH AND THAT THE DEALER COULD NOT REPLICATE THE PROBLEM TO THE EXTENT I EXPERIENCE. I PROCEEDED TO REQUEST A TEST DRIVE WITH THE OTHER VEHICLE AND NOTICED THE SIMILAR FEEL, BUT NONE OF THE NOISE OR "LOCK-OUT." I AGREED TO DRIVE ANOTHER COLLECTION OF MILES, BUT THE LOCK-OUT IS STILL PRESENT AT REGULAR INTERVALS, LEADING ME TO BELIEVE THIS IS A SYSTEMATIC SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423087September 2, 2011
POWER TRAIN
THE CAR WILL NOT SHIFT INTO REVERSE UNLESS THE TRANSMISSION HAS REACHED FULL OPERATING TEMPERATURE. IF YOU DON'T LEAVE IT IN REVERSE OVERNIGHT, YOU SIMPLY HAVE TO WAIT FOR THE CAR TO REACH THAT TEMPERATURE TO BACK OUT OF A PARKING SPOT. IT IS ALSO EXTREMELY DIFFICULT TO SHIFT INTO 1ST, 2ND OR 3RD GEAR UNTIL THE CAR HAS WARMED UP FOR 5-10 MINUTES. THIS MAKES IT VERY DANGEROUS TO TURN/MERGE INTO TRAFFIC IF YOU HAVEN'T ALLOWED THE CAR TO REACH FULL OPERATING TEMPERATURE. I HAVE HAD NO ISSUES WITH THE TRANSMISSION ONCE THE CAR IS FULLY WARMED UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422964September 1, 2011
POWER TRAIN:MANUAL TRANSMISSION
I HAVE A 2012 MUSTANG WITH THE GETRAG MT82 6 SPEED TRANSMISSION WITH THE KNOW ISSUE OF NOTCHY SHIFTING AND SOMETIMES NOT GOING INTO GEAR. MORE THAN ONCE WHILE MAKING A TURN I FOUND MYSELF GOING TO SLOW FOR SECOND GEAR AND WHEN TRYING TO GO TO FIRST GEAR I AM LOCKED OUT. SO I AM FORCED TO EITHER UNEXPECTEDLY SLOW DOWN TO A NEAR STOP TO GO INTO FIRST WHICH COULD LEAD TO A ACCIDENT, OR GO TO SECOND AND HOPE I DON'T STALL. THIS IS A PROBLEM I HAVE NEVER EXPERIENCED IN ANY OTHER MANUAL CAR I HAVE DRIVEN (2007 HONDA CIVIC, AND 2009 FORD MUSTANG). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422817August 31, 2011
POWER TRAIN:MANUAL TRANSMISSION
2012 MUSTANG GT 5.0 BUILD 2/11. SHIFTING INTO 2ND GEAR HAS A LITTLE GRIND BUT FEELS BETTER OR COMPLETELY GOES AWAY AS THE CAR WARMS UP, ALSO WHEN TURNING SHIFTING FROM 1ST TO 2ND HAS A GRIND NO MATTER IF THE CAR IS WARMED UP OR NOT. I HAVE ALSO BEEN LOCKED OUT OF 3RD GEAR UNDER ACCELERATION. THIS APPEARS TO BE A SAFETY CONCERN AS I HAVE TO DEAL WITH AN INCONSISTENT TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422603August 30, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
NOTICED A TRANSMISSION LEAK WHILE ROTATING TIRES. TOOK IT TO MY FORD DEALER, WHO EXAMINED THE LEAK AND INFORMED ME THAT THE FORWARD TRANSMISSION SEAL FAILED. THE SERVICE MANAGER TOLD ME THAT THEY HAD TO REMOVE THE TRANSMISSION TO REPLACE THE SEAL. UNABLE TO DETERMINE IF THERE IS INTERNAL DAMAGE TO TRANSMISSION. THE CAR IS 2 MONTHS OLD AND HAS 5700 MILES. DEALER SAID THIS IS HAPPENING TO MANY MUSTANG TRANSMISSIONS AND THERE IS A SERVICE BULLETIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423390August 29, 2011
UNKNOWN OR OTHER
WHILE TRYING TO SHIFT FROM 1ST TO 2ND IT WONT GO INTO 2ND GEAR, IT FEELS LIKE SOMETHING IS BLOCKING THE GEAR AND IT ALSO HAS DONE IT GOING FROM 2ND TO 1ST. DURING ONE INSTANCE WHEN I WAS TURNING AND TRIED TO SHIFT INTO 2ND GEAR AND COULDN'T I WAS ALMOST HIT BY AN ONCOMING CAR BUT THEY WERE ABLE TO GO AROUND ME AT THE LAST SECOND. I ALSO HAVE A VIBRATION IN THE TRANSMISSION AT AROUND 2500 RPM'S.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423528August 29, 2011
WHEELS
I AM SENIOR CITIZEN AND LOVE MY 2012 MUSTANG, EXCEPT THAT THE V-6 MODEL DOES NOT HAVE A SPARE TIRE WHEEL. I AM GREATLY CONCERNED THAT IF A LARGE PIECE OF METAL RUINS MY TIRE OR CAUSES MY TIRE TO BLOW OUT, I WILL BE STRANDED ON A BRIDGE, RURAL ROAD OR THE INTERSTATE, WITHOUT A SPARE TIRE TO GET ME TO SAFETY. I WOULD HAVE TO BE STRANDED UNTIL HELP ARRIVED, AND WHAT IF AT NIGHT, AND I CAN;T GET A NEW TIRE UNTIL THE NEXT DAY. THIS, I FEEL IS A SAFETY MATTER FOR THE MOTORIST. A MINI SPARE SHOULD BE STANDARD ON ALL CARS. YOU NEVER KNOW WHO MIGHT STOP WHILE YOU ARE STRANDED AND ATTACK OR ROB YOU. EVEN THE POLICE CAN'T HELP YOU WITH NO SPARE TIRE, AND YOU HAVE TO SIT IN A DANGEROUS PLACE UNTIL A TOW TRUCK ARRIVED. I COMPLAINED TO FORD AND THEIR REPLY WAS BUY A GT V-8 MODEL WHICH DOES COME WITH A SPARE TIRE AND WHEEL. I FEEL THIS IS A SAFETY COMPLAINT AND THAT FORD SHOULD SUPPLY A MINI SPARE TIRE AND JACK AT LITTLE OR NO COST. THANK YOU. UPDATED 08/31/11 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422322August 28, 2011
POWER TRAIN:MANUAL TRANSMISSION
THIS VEHICLE IS SOMETIMES DIFFICULT TO SHIFT INTO GEAR. SHIFTING INTO REVERSE IS A CHALLENGE REQUIRING UNUSUALLY HIGH EFFORT TO ENGAGE PUSH-DOWN MECHANISM. SHIFTING INTO 1ST FROM STANDSTILL IS USUALLY DIFFICULT AND NOTCHY, SOMETIMES REQUIRING ME TO DO IT ALL OVER AGAIN, EVEN WHEN I AM BLOCKING TRAFFIC. 1ST-2ND SHIFTING IS SOMETIMES UNCERTAIN AS IS 2-3, 3-4. DOWNSHIFTING INTO 3RD AND 2ND GRINDS SOMETIMES. CLUTCH FULLY DEPRESSED FULLY AT ALL TIMES DURING SHIFTS. THE TRANSMISSION ALSO FEELS AND SOUNDS VERY CLUNKY UPON CLUTCH DEPRESS/RELEASE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419965August 18, 2011
POWER TRAIN:MANUAL TRANSMISSION
NEWLY PURCHASED 2012 MUSTANG COUPE V6 HAS UNUSUAL TROUBLE SHIFTING FROM 1ST TO 2ND GEARS ON THE 6 SPEED MANUAL TRANSMISSION.. THE SHIFTING IS NOT SMOOTH, AND FEELS NOTCHED AS YOU SLIDE IT INTO PLACE. INCIDENT OCCURS DAILY, AND CONCERNS ARE RISING FOR PREMATURE WEAR ON THE TRANSMISSION. CURRENTLY INQUIRIES HAVE BEEN MADE WITH THE DEALERSHIP, BUT NO ACTION HAS BEEN TAKEN. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419343August 14, 2011
POWER TRAIN:MANUAL TRANSMISSION
JUNE, 2012 (2012 NOT A DROPDOWN OPTION). I CURRENTLY OWN A 2012 MUSTANG RTR, THIS WAS PURCHASED THIS YEAR IN JUNE WITH 300 MILES ON THE ODOMETER. I EXPERIENCED INTERMITTENT ENGAGEMENT PROBLEMS WITH THE TRANSMISSION WITH GEARS 1-3 EITHER UPSHIFTING OR DOWNSHIFTING PRETTY MUCH OUT OF THE GATE. WHAT HAPPENS IS THE GEARS FAIL TO COMPLETELY SYNCHRONIZE WITH THE CLUTCH IN, RESULTING IN ANYTHING FROM A PARTIAL LOCK-IN, WHICH CAUSES THE GEARS TO GRIND, OR A COMPLETE FAILURE TO ENGAGE, WHICH REQUIRES A SHIFT TO NEUTRAL AND REPEATED CLUTCHING TO GET A SYNCHRONIZATION TO OCCUR. CURRENTLY THE CAR HAS APPROXIMATELY 1500 MILES AND THE PROBLEM CONTINUES ON A COMPLETELY RANDOM BASIS. I HAVE NOT TAKEN THE CAR BACK TO THE DEALER AS NOTHING I DO BEHIND THE WHEEL CAN MAKE THIS HAPPEN AT WILL AND IT WASN'T UNTIL I WAS RECENTLY INFORMED ABOUT THE NHTSA'S ONGOING COMPLAINTS WITH THIS ISSUE THAT I THOUGHT I SHOULD VOICE MY ISSUES AS WELL. WHILE THESE OCCURRENCES HAVE MAINLY BEEN CENTERED AROUND THE 2011 MODEL YEAR AND HAVE NOT YET RESULTED IN AN ACCIDENT, I DO NOT WISH MY MODEL YEAR CAR TO EXPERIENCE A CATASTROPHIC DRIVETRAIN FAILURE TO BE CONSIDERED FOR A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420208August 14, 2011
POWER TRAIN, SUSPENSION
WHILE SLOWLY DRIVING AROUND SOME POT-HOLES ON A UNEVEN PAVEMENT IN A DET. MI. AREA , I FELT AND HEARD SOME LOUD SQUEALING FROM UNDER THE FRONT OF THE CAR. SECONDS LATER I NOTICED THE MANUAL GEAR SHIFTS WERE VERY STIFF AND HAD USE MORE EFFORT TO MAKE MANUAL SHIFTS. DAYS LATER, I TOOK THE CAR TO MY LOCAL FORD DEALER FOR MY 5000 MI OIL CHANGE AND INSPECTION.AFTER ORDERING PARTS, I TOOK THE CAR BACK AND BOTH LOWER CONTROL ARMS AND BUSHING WERE CHANGED. I AM NOT SURE IF THE MECHANIC ALSO WORKED ON THE GEARBOX OR NOT. FOR ABOUT A WEEK THE GEAR SHIFTS WERE VERY SMOOTH, BUT THEY VARY NOW , FROM SMOOTH TO STIFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419191August 12, 2011
POWER TRAIN:MANUAL TRANSMISSION
TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED WHEN ACCELERATING AND SHIFTING FROM FIRST TO SECOND GEARS HE NOTICED THAT HE COULDN'T FULLY MOVE THE LEVER INTO SECOND GEAR. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR HAD IT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,400. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418437August 10, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2012 FORD MUSTANG GT. THE CONTACT EXPERIENCED UNEXPECTED INABILITY TO SHIFT GEARS. IN ADDTION, THE CONTACT ATTEMPTED TO SHIFT THE VEHICLE INTO FIRST GEAR, BUT THE VEHICLE SHIFTED INTO REVERSE. THE DEALER REPLACED THE FLUID; HOWEVER, THE VEHICLE'S PERFORMANCE DID NOT CHANGE. THE MANUFACTURER WAS AWARE OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE APPROXIMATE FAILURE MILEAGE WAS 800 AND THE CURRENT MILEAGE WAS 2,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419008August 10, 2011
POWER TRAIN
MT 82 6 SPEED MANUAL TRANSMISSION -- WHEN SHIFTING GEARS BETWEEN 1-3 THE TRANSMISSION SHOWS SIGNS OF POOR CRAFTSMANSHIP AS IT IS VERY DIFFICULT TO CHANGE GEARS AT TIMES AND REFUSES TO GO INTO GEAR NO MATTER HOW HARD YOU ATTEMPT TO PUT IT INTO GEAR. ALSO, IT WILL OCCASIONALLY POP OUT OF GEAR DURING MODERATE TO HIGH ACCELERATION. HAS DIFFICULTY SHIFTING AT TIMES WHERE IT IS MOST CRITICAL SUCH AS ON THE HIGHWAY, PASSING A CAR, MERGING ONTO THE HIGHWAY, OR CRUISING THROUGH TOWN THROUGH AN INTERSECTION. THE TRANSMISSION ALSO SHOWS SIGNS OF DIFFICULTY IN GEARS 4-6, PARTICULARLY 5TH WHEN ATTEMPTING TO ENGAGE THE GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418120August 9, 2011
POWER TRAIN:MANUAL TRANSMISSION
I OWN A 2012 MUSTANG, PURCHASED 06/13/11 .I HAVE HAD THE CAR FOR ABOUT TWO MONTHS AND HAVE EXPERIENCED MANY PROBLEMS WITH THE CAR. THE CHECK ENGINE LIGHT CARE ON THE SECOND WEEK I BOUGHT THE CAR, IT STAYED ON FOR A DAY THEN WENT AWAY , I FIGURED IT WAY BAD GAS, BUT I MAY HAVE BEEN WRONG. THE TRANSMISSION HAS BEEN VERY NOTCHY WHEN SHIFTING FROM FIRST TO SECOND GEAR EVER SINCE I PURCHASED THE CAR. NORMALLY THIS NOTCHYNESS GOES AWAY WHEN THE CAR IS WARMED UP , I TRY TO BABY IT AS MUCH AS POSSIBLE IN FEAR OF DAMAGING THE TRANSMISSION. ON TWO OCCASIONS, WHEN SHIFTING FROM FIRST TO SECOND I HAVE HAD THE TRANSMISSION POP OUT OF SECOND GEAR, THIS WAS UNDER SLOW ACCELERATION. LUCKILY THIS HAS ONLY HAPPENED IN MY WORK PARKING LOT AND NOT WHEN MERGING ONTO TRAFFIC OR PULLING OUT OF MY DRIVEWAY , ETC.. WHERE IT COULD BE A MAJOR SAFETY CONCERN. I HAVE A CONCERN WITH THE CLUTCH IS VERY NOISY AND ROUGH WHEN ENGAGING/DISENGAGING , IT FEELS AS IF SOMETHING IS LOOSE OR NOT WORKING PROPERLY. THIS NOISE WORRIES ME, AS I DON'T RECALL HEARING/FEELING IT ON THE CARS I TEST DROVE BEFORE THIS PURCHASE. THIS NEXT ISSUE IS AN ODD PROBLEM BUT A PROBLEM NON THE LESS, I HAVE HAD MY EMERGENCY FLASHERS TURN BY THEMSELVES WHEN I ADJUST MY AC/HEAT SETTINGS, THIS HAS HAPPENED A FEW TIMES SINCE PURCHASE AND IS ANNOYING. THE MOST RECENT PROBLEM HAPPENED LAST SUNDAY WHEN I WAS ON THE HIGHWAY IN 5TH GEAR, I WENT TO ACCELERATE BUT THE CAR DIDN'T GO ANYWHERE, THE RPMS INCREASED HOWEVER THE CAR DID NOT MOVE FASTER.. IT SEEMED TO NOT HAVE POWER AFTER 3K RMPS . I SHIFTED INTO 4TH AND TRIED TO ACCELERATE, SAME THING, NO POWER. I SHIFTED BACK INTO 5TH AND CONTINUED TO DRIVE HOME WORRIED ABOUT MY CARS HEALTH AND MY SAFETY..... FEW MINUTES LATER THE CHECK ENGINE LIGHT CAME ON. THANKFULLY, I MADE IT HOME WITH NO PROBLEMS .BUT THE CAR IS STILL NOT RUNNING RIGHT. I AM BRINGING THE CAR INTO FORD THIS WEDNESDAY AND I WILL LET THEM KNOW ABOUT THE PROBLEMS I HAVE BEEN HAVING. MORE INFORMATION TO FOLLOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418168August 9, 2011
POWER TRAIN:MANUAL TRANSMISSION
TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHIFT INTO GEAR WHEN TRAVELING AT SPEEDS OF 60 MPH AND ABOVE. THE CONTACT HAD TAKEN THE VEHICLE INTO THE DEALER SEVERAL TIMES BUT THE DEALER WAS UNABLE TO LOCATE THE CAUSE OF FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 100 AND THE CURRENT MILEAGE WAS 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418298August 9, 2011
POWER TRAIN:MANUAL TRANSMISSION
I AM HEREBY LODGING A COMPLAINT ABOUT THE MT82 TRANSMISSION IM MY 2012 V6 FORD MUSTANG, AND YOU MAY ALSO INCLUDE MY 2011 V6 MUSTANG AS WELL, AS IT ALSO SUFFERED THE SAME PROBLEM. THE DATE GIVEN IS NOT THE 1ST, NOR WILL IT BE THE LAST TIME THIS HAS OCCURRED. 99% OF THE TIME..IT SHIFTS FINE, HOWEVER...SOMETIMES AT LOW SPEED THE TRANS WILL 'GRAB' THE TEETH OR GRIND WHILE SHIFTING AND SHIFTING AT SPEED(ENTERING A HIGHWAY OR PASSING SLOWER TRAFFIC)WILL RESULT IN GEAR 'LOCKOUT' AND OVER REVVING....MOSTLY ON UPSHIFTS, BUT SOMETIMES ON DOWNSHIFTING TOO. I KNOW I AM ONE OF A GROWING LIST(AND AN 18 YEAR FORD DEALER EMPLOYEE)OF MUSTANG OWNERS EXPERIENCING THIS PROBLEM...FORD NEEDS TO GET ON THIS BEFORE THEIR REPUTATION AND THE MUSTANG HERITAGE BECOMES TARNISHED!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418882August 8, 2011
POWER TRAIN
SHIFTS BETWEEN 1ST TO 2ND, 2ND TO 3RD, AND 3RD TO 4TH CAN BE VERY DIFFICULT TO ENGAGE WHEN ACCELERATING. ON MANY OCCASIONS MULTIPLE ATTEMPTS TO ENGAGE GEARS MUST BE MADE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418023August 8, 2011
POWER TRAIN:MANUAL TRANSMISSION
TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED THAT THE TRANSMISSION WOULD NOT SHIFT WHEN ATTEMPTING TO SHIFT IN AND OUT OF FIFTH GEAR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THIS WAS A KNOWN FAILURE, BUT THERE WAS NO REMEDY AVAILABLE. THE FAILURE MILEAGE WAS 1,700. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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